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Ben Garelick Jewelers Reviews

Ben Garelick Jewelers

Ben Garelick Jewelers

Williamsville, NY
5.0 out of 5 rating, 54 reviews
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Reviews

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    Caitlin Sent on 06/12/2025
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    Incredible experience, start to finish

    I was thrilled to find out the ring I’d been dreaming of for years already existed at Ben Garelick (one of their original designs), but I was even more excited to find out it was surprisingly affordable and customizable. I reached out to ask about pricing and spoke with the owner himself, who really took the time to answer all my questions and provide upfront quotes. He never tried to upsell or pressure me and he offered to price-match the diamond, which saved me enough money to upgrade a full half carat and still come in under budget. Financing was a breeze and shipping was fast and secure. Buying from an individually owned and operated jewelry store instead of a big box retailer made all the difference in the world. I wasn’t treated like just a number on an invoice and I have peace of mind knowing they stand behind their work. This ring is a dream come true and I’ve enjoyed every step of the process with Ben Garelick. I can’t wait for my kids to fall in love so I can introduce them to Peter for their engagement rings!
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    Letitia Sent on 08/15/2024
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    Beautiful custom creation!

    I have always wanted an Art Deco ring, but had been unable to find what I was looking for. After seeing the positive reviews, I decided to hire Ben Garelick to create a perfect custom design for me. Peter was very professional, responsive, attentive, and just a pleasure to work with. He and his team were able to create a beautiful ring in the updated Art Deco style I was looking for: a round brilliant center diamond in a square double halo platinum setting. The work is excellent and the price extremely fair. Thank you!
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    Alexandra Sent on 10/15/2023
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    Incandescent sparkles

    I L😍VE the INCANDESCENT SPARKLES of my new custom bridal set!
    I just can’t get enough of looking at my rings. They catch my eyes 👀 with glimmer and shine in every movement.
    3rd time is the charm!
    Peter and staff @ Ben Garelick right all the wrongs of previous jewelers!
    Peter provided honest transparent information. He was patient and insightful. He provided very clear and constant communication.
    We live in Florida. After being misled and taken advantage of by a couple of jewelers, we had our hesitations about working with a jeweler in a different state. I’m so glad I stumbled upon Ben Garelick while searching the web!
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    Are you interested?

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    8814699F7Be0B2Bbbee87Afee4D5Dc6B2D17B351 Sent on 12/30/2022
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    Engagement

    My fiancé purchased my engagement ring from Ben Garelick in November of 2022. He received the engagement ring and wedding band in December of 2022.

    The process of the design and purchasing this rings was extremely easy. He could have just purchased it right on the website but since he had a particular design in mind he wanted to consult with with a specialist. Peter Manka Jr. our consultant at Ben Garelick Jewelers was incredibly responsive to his numerous email inquiries, exhibited an impressive degree of resourcefulness with making such an important purchase online. They also gave him a realistic time frame from development to shipping right when they expected it to.

    Buying an engagement ring remotely is a leap of faith, but I'm glad that he put trust into Peter Manka Jr. from the first step to the last.

    As for the quality of my rings, I think the picture does it justice. The detail and quality of these rings are unmatched. I'm completely in love with them!

    "Thank you, Ben Garelick Jewelers!"
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    Tim P. Sent on 12/15/2021
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    Top Notch…AGAIN

    Peter and Peter Jr. did it again going above and beyond with professionalism, service, and quality. This is my second transaction with them. Bought our engagement ring, super impressed, came back for our wedding band, super impressed. Peter Jr went the extra mile and found my fiancé’s matching wedding band when I only gave him a generic picture of what we thought we wanted. Leave it to the professionals y’all! These people know what they’re doing, A++, highly recommend!!!
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    Jaclyn Sent on 10/02/2021
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    Amazing customer service. Beautiful rings

    Amazing! Our rings are beautiful. My engagement ring came from here as well. My now mother in law worked here a long time ago and they have been great with cleanings and anything else. Highly recommend!
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    Kaitlyn Sent on 09/10/2021
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    Customized engagement rings

    Peter and staff are incredible. Both my fiancé and I customized engagement rings for each other. We worked with Peter to get the specific design we wanted and he responded timely with a drawing of what it would look like, worked within our budget, and was very knowledgeable throughout the process! I definitely recommend them to anyone who is just looking or even those who do have an idea in mind. Everyone we worked with was friendly and very personable! We will definitely be back for future purchases.
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    Sebastian Sent on 02/09/2021
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    Engagement ring and Wedding bands - Peter Manka Jr. The Hero.

    In December 2019 I proposed to my wife now, with the best ring ever. This ring was made by Kirk Kara, but little I knew the ring was going to take a few weeks to be made (as it is handmade) and add the shipping times to a friend in the US and then final destination... it seemed like mission impossible. However, I luckily was helped by Peter Manka Jr. and he basically made it happen. He contacted Kirk Kara, he sorted the shipping and in the end I got the ring on time after international shipping... OH! and with Peter also gave me a discount... GREAT! - in 2020 same process happened and now I needed my wedding band and my wife's - again Peter gave us unbelievable prices. This time he went above and beyond. He helped me getting the perfect size for my ring, as I was not able to do the fitting personally as I live in a different country. He sent me about 5 emails with all the recommendations and all the resources he had available to make sure I had the perfect fit. The ring arrived and it is perfect. Really recommend Ben Garelick to everyone. Thanks Peter.
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    Mary Sent on 12/26/2020
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    Fabulous!

    The ring is absolutely gorgeous after looking for months during a global pandemic I’d almost given up on finding a ring until I came across Ben Garelick Jewelers .. the possibilities were endless on their website . Peter was a joy to work with SO professional and bent over backyards to accommodate me. I have never been more satisfied with a jeweler.. can’t say enough good things.. I was able to create something so beautiful in the midst of so much negativity... priceless
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    Kris Sent on 06/24/2020
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    Trusted jeweler with amazing service

    My family has been working with Ben Garelick for decades. They continue to exceed expectations in terms of selection, value, and customer service. I always buy with confidence when working with their staff.
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    Susan Sent on 01/24/2020
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    Great Customer Service!!!

    Pete Jr. is the very BEST!!!! He communicated with me so many times back & forth by email, phone & texting. So after at least a month of trying to find My Perfect Ring we were engaged on November 19th, 2019! We could not be happier with the quality of the ring & the customer service we received buying this ring! I am in Ohio and they are in New York, which is ironically where my fiance is from! Can't say enough about Ben Garelick Jewelers! I work in retail & customer service is EVERYTHING!!!!
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    Dean Sent on 09/12/2019
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    Outstanding service

    My salesman Peter Manka Jr. was very helpful for my purchases here. Good selection of diamonds, better quality and price than other so called diamond wholesalers online. Excellent communication and updating during production of my rings and also great after sales service as well. Nothing but good things to say about this vendor.
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    Justin Sent on 08/20/2019
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    Best Online Jeweler Ever

    Peter was an excellent help, and calmed my anxieties about purchasing a ring over the internet, which I had to do because this particular Kirk Kara was only available there! I would go to Ben Garelick just to deal with Peter and his team over and over again if I had to (but I don't, because my Fiancee and I are over-the-moon about our engagement!)
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    David Sent on 07/22/2019
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    Wedding band purchase.

    When my wife and I got married 3 years ago, I had not yet purchased her wedding band, due to budgeting. I figured one anniversary I will give it to her, well when I decide to do it, the jeweler I went through to purchase my wife’s engagement ring was going out of business. I reached out to them to ask if they were still taking orders until their doors closed, I was told yes. But was then told that the wedding band I needed was no longer available, but they would look into it. That was 3 weeks ago and I heard nothing back.. Our anniversary was coming up and so I needed something ASAP. I found Ben Garelick online and found the wedding band, I entered my contact info and within minutes I got a response from Peter Manka Jr. I told him what I was looking for, he handled the order and called the manufacturer to make sure I could get it by our anniversary. I was nervous about ordering something just under $1000 online, but decided to give it a try. I placed the order and 2 weeks later received exactly what I was looking for! Great price, easy service and fast results! Ben Garelick is my new jeweler!
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    Raeann Sent on 06/19/2019
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    Ben Garelick - Best Quality & Customer Service

    Both my engagement ring and my wedding band was purchased from Ben Garelick. We're not local and making an online purchase of this magnitude was unsettling. However, I had fallen in love with a Simon G ring that seemed to be exclusive to Ben Garelick. We took the risk and are so happy we did! They went above and beyond to make sure we were satisfied with our purchase and checked in with us after receiving the engagement ring to make sure it was perfect. They sent us an email when the matching wedding band went on sale and even though I missed the sale by a day, they gave me the code and made sure the order went through. Shipping was quick (about 2 - 3 weeks) considering they had to make the band. Oh and even though we ordered the engagement ring and the band separately, it looks like they came together since they fit the curves so well! The only think I would say is that the pictures definitely don't do these rings justice! I was so scared they would be dull since they're not very bright in the photos but they far exceeded my expectations. Peter and Patricia get an A++ from me!
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    Rory Sent on 04/29/2019
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    Great experience, great selection

    I searched high and low for a unique engagement ring. Only at Ben Garelick was I able to find the one! Their selection was very unique and far superior to any of the many jewelers I had visited before finding them. The experience was beyond pleasant, not only were they extremely patient with me and endless email chains to narrow the search but when it came to the sale itself they were very fair and did so much to help me get my fiance the dream ring. So much so that I traveled 2+ hours each way to buy from them (and they even offered to ship for free to save me additional trips to pick it up/resizing). The pleasant experience also brought me back to get the matching wedding band from them. I can not say enough positive about buying from BG and their selection is tough to beat if you're looking for something unique that is going to blow your wife-to-be away. The ring draws a ton of attention and gets compliments all the time which is further patting on the back for a job well done to both myself and BG. I hope my review helps bring them more awareness so others can see the big expense of buying an engagement ring can be easy and even those on a budget can find a beautiful ring fitting of the woman who will wear it. I encourage everyone to look past the big chain stores and find BG, you will not regret the way you are treated here or the gorgeous ring you will bring home at a far better price than you'd find at a chain store. To address the men who may read this: If you're like me you get a lot of 'gee thanks' responses to birthday/anniversary... gifts. This is one purchase you DO NOT want a 'gee thanks.' Instead, I got tears, excitement, attacked like a wolverine (in a good way) and to this day she randomly stares at it, tells me it's gorgeous (better than all her friends, which believe me is important) and thanks me. Do yourself a favor, do it right, go let BG with their unique selection take care of you and redeem yourself for any and all past/future failed gifts. Thanks BG!
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    Nicholas Sent on 04/12/2019
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    Exceptional Service, Care, and Professionalism

    I had the absolute pleasure of working with Peter during my time shopping for an engagement ring for my now fiance. Working with Peter was a refreshing experience in that he demonstrated professionalism, knowledge, as well as an abundance of patience! I would highly recommend Ben Garelick Jeweler's to anyone interested in working with a fantastic staff who will treat you with respect, honesty, as well as the ability to answer any of the questions you have with constructive, well-explained answers. My experience has made me a customer for life and I'm grateful to have had my first jewelry buying experience at Ben Garelick's!
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    Scott Sent on 02/02/2019
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    If you want the best, you found them!

    I CANNOT SAY ENOUGH about Peter Sr., Peter Jr. and the entire staff at Ben Garelick.

    I bought my wifes engagement ring there and the experience could not have been more enjoyable. There was no pressure to buy like many jewelers.

    Peter took the time to go over each piece to ensure I found the PERFECT one for my then future wife. They made what could have been a stressful process, comforting and very enjoyable.

    I've made a few smaller purchases since from them and still received the same HIGH LEVEL OF SERVICE. Its no wonder they have been around for decades!

    Would not even think of going anywhere else to buy any jewelry. HIGHLY AND STRONGLY RECOMMENDED!!!!!!!!!!!!!!!!
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    Marney Sent on 11/10/2018
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    Excellent to work with!

    Ben Garelick is one of the few local jewelers that use moissanite, which was very important to us. They worked diligently to help customize the perfect engagement ring with us. Very friendly, reliable, and proffesional I couldn’t recommend them more!
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    Brad Sent on 10/05/2018
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    Peter Jr guided me through the purchase of a men's platinum wedding band, patiently and quickly answering all of my questions and concerns (about buying on-line, etc.), and providing measurements of an actual ring for reference. The price was very fair (modest sale price at the time), and the band arrived a couple of weeks before the wedding. Oops, it needed to be resized (my fault - I out-smarted myself on that one). I talked to Peter, sent the ring back to NY, Peter made sure the manufacturer would do it in time, and the goods arrived 2 days before the big day. This is an example of a retailer going out of his way to make a customer happy, which I am for sure. Much appreciated and heartily recommended.
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    User708993 Sent on 09/07/2018
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    My rings were beautiful and made to the requested size to fit the diamond! Peter was very helpful over the phone and the prices were definitely the best by far!
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    Erin Sent on 03/12/2018
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    My fiancé and I visited Ben Garelick based on the recommendation of a friend whose engagement ring and wedding bands had been purchased there. We had such a wonderful experience. From the moment we walked into the store, we were treated like customers who mattered. Peter Sr. made the experience enjoyable, special, educational, and so comfortable. He was very conscious of budget and, not only did he not try to upsell, he showed us ways to get exactly what I wanted well within that budget. When it came time for my fiancé to order, he had some trouble getting to the store with his schedule but, between online ordering and a phone consultation with Peter Jr., he purchased a ring that I absolutely love. I cannot recommend this jeweler enough, and I am very much looking forward to a return visit for wedding bands.
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    Bryan Sent on 02/10/2018
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    Peter was excellent! He was very responsive and took care of getting the ring shipped right away - highly recommend!
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    Joseph Sent on 01/24/2018
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    Perfect service and experience!
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    Mitchell Sent on 01/21/2018
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    I bought both an engagement ring and a wedding band from here, both are beautiful items. Their service was quick, responsive, and they happy worked with me to get the perfect rings! I highly recommend them to anyone and will be shopping here again!
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    Elisa Sent on 01/07/2018
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    Very fast response about getting my ring to me sooner than expected. My ring arrived in a very secure package and was in new, excellent condition.
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    Seth Sent on 12/28/2017
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    I will definitely utilize Peter in the future for jewelry purchases.
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    Brittany Sent on 12/26/2017
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    On Cyber Monday, Peter worked with me to get a band for my soon to be husband. It is a Kirk Kara band that Peter had to special order. He was still able to give the 15% discount plus no sales tax for out of state. The ring arrived in less than the 5-6 week estimate and is everything we wanted. I would definitely recommend Peter at Ben Garelick. He answered all my questions quickly and thoroughly which made my online purchase pleasant.
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    Daphne Sent on 12/17/2017
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    The package arrived very carefully disguised as not to be stolen, which was a very nice touch! People were very helpful in letting me know the status and approximate arrival of my ring. Thanks so much!
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    Raquel Sent on 12/13/2017
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    My husband and I were so pleased with Peter Manka Jr. and the rest of the team at Ben Garelick Jewelers because they were so attentive from start to finish. We had to move our wedding date up sooner than expected and Peter was so kind to work with us and providing the Artcarved Corinne wedding band we needed without any hassle and on time. No detail was left out and we felt like we were they're number one customer throughout the whole experience. I will definitely be buying again from Ben Garelick Jewelers and will be referring friends and family.
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    Byron Sent on 12/05/2017
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    The diamond came in a great box and was exactly what I wanted to go with my wife's Simon G TR526 engagement ring. Would definitely do business with them again.
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    Xavier Sent on 12/05/2017
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    The entire process was excellent. Website was east to navigate, after the order was completed, received an email concerning my order and received ring in the time range as promised. Best of the price was by far the best I found in store or the internet.
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    Christie Sent on 11/29/2017
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    Ben Garelick Jewlers were super easy, and helpful! My fiance bought my engagement ring through them as well and said they were AWESOME! I bought were wedding band and it literally took a day for them to approve it, make my purchase, and send it.
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    Nikki Sent on 11/17/2017
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    Wonderful.
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    Sandra Sent on 11/12/2017
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    Peter at Ben Garelick Jewelers made our journey so simple! He knows couples and knows wedding rings - we cannot be more pleased with our stunning rings and excellent experience.
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    Stephen Sent on 11/05/2017
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    The experience was so much fun!! They are so accommodating and make it enjoyable to work with all the staff.
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    Stephen Sent on 10/31/2017
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    The ring was exactly as represented, and delivered before expected. Buying jewelry sight unseen is a little unnerving, however they delivered on everything.
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    Scott Sent on 10/24/2017
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    Ben Garelick Jewelers was amazing. Peter was fantastic to work with. I could not have been more pleased with every interaction we had together. He was very knowledgeable and quick to respond on any questions I had. If I could give 10 stars I would. Truly amazing service. Thanks Peter for everything!!
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    Mike Sent on 10/24/2017
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    Excellent & Speedy Service with professionalism.
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    Sondra Sent on 03/28/2017
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    Ben Garelick is an amazing jeweler. We were warmly welcomed when my fiancé and I went to look for the engagement ring. We told him what we had in mind and we were shown only what was in our interest and preferred budget. We did not feel as if we were having sales pitches thrown at us. It was all about the experience and being well informed.
  • Savannah
    Savannah Sent on 12/08/2016
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    Ben Garelick was the last store my fiance and I went to looking for an engagement ring but we wish it would have been our first! The quality of diamonds they have easily surpasses any other store in the area and the prices were amazingly reasonable! Had we gone to one of the chain jewelry stores the diamond would have been a lot smaller and not even half as brilliant for the same, or even slightly higher price. Peter Sr. was amazing! He never showed us rings out of our price range and let us take our time when choosing the right diamond! I highly recommend Ben Garelick and will be returning for our wedding bands, and any other jewelry we purchase in the future!
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    User2334311 Sent on 08/12/2016
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    So my engagement ring was very hard to match, and I really wanted my ring to look unique. This place had some amazing designs, and there were so many to choose from! the service was very friendly, and dealt with me going back and forth between different options. In the end I choose an amazing ring & their service is amazing! Got my ring in no time, and we also ended up getting my husbands ring there as well. Such great variety for mens rings as well!
  • M
    Maria Sent on 10/15/2015
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    Ben Garelick Jewelers was great! My (now) husband and I were looking for a specific ring and couldn't find it in the DC area where we live. We went to stores in Maryland and Virginia and not only did they not carry it, they couldn't even it order it.

    I found out that the ring brand was carried at Ben Garelick and was so happy, since I'm from and was getting married in Buffalo. I emailed them and they were very responsive and helpful and they had in the ring in store! They put it on hold for me as I was coming to Buffalo in a few days. In person they were also wonderful. We also got the best price on the ring compared to anywhere else we looked. I love love love the ring. Highly recommend!
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    Melissa Sent on 05/26/2015
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    Loved working with Peter Sr. at Ben Garelick!! He is very helpful and kind. He helped us feel at ease in that we would be taken care of. I will definitely be returning! Thank you, Peter!!!

    Also, the staff there are very professional and quick! Kate helped me figure out what to engrave on my husband's wedding band and was very patient and understanding. Thank you, Kate!!
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    User2084694 Sent on 04/01/2015
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    My Fiance and I went shopping for engagement rings and Ben Garelick was the last jewelry shop we stopped at. It was by far the best experience out of all the shops we had been too. We were greeted right away and they gave us time to walk around and browse without feeling pressured or hovering over us. Then Peter Sr. came down and asked what I liked. I was more into the vintage styled pieces, which they had a great selection of. So after I narrowed it down to two rings he really let me take a closer look with the microscope. I told him I really loved Oval shaped diamonds, so he brought out different loose oval diamonds in different sizes. We were also able to take a closer look at them. All of their diamonds are GIA certified and came with the certificate when you bought it, which was extremely important to us. That way we knew exactly what diamond we were buying. Overall, Peter Sr. was amazing and extremely accommodating and helpful. I got the ring of my dreams and can't wait to go back and get our wedding bands!
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    User1827084 Sent on 09/24/2014
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    I got my engagement ring from Ben Garelick and we will soon get our wedding rings. This was by far the best jeweler I found! the staff is always friendly, courteous, and they really work with you on price and finding something perfect!
  • J
    Jennifer Sent on 12/13/2012
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    I have purchased from this business for many years. Peter Sr is amazing and is always attentive to my needs and wants. He listens to what I have to say about my desires, presents beautiful jewelry, provides his advice and is not pushy. I can honestly say that he is a gentleman jeweler.
  • K
    Doreen Sent on 09/28/2010
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    My family has been going to Ben Garelick's for years, so there was no doubt that my engagement ring and our bands would be purchased there. They have a beautiful selection and the staff is wonderful. They go above and beyond for their customers!
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    Lisa Sent on 04/08/2010
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    Ben Garelick came highly recommended by my brother-in-law. My husband & I went there to look at engagement rings & learn more about diamonds. When we entered the showroom we were treated like guests instead of customers. Champagne & sweets were served as we browsed. I finally told my husband that the setting didn't matter it was a quality diamond that I wanted. So he went back & talked to Pete Jr & on Christmas Eve the question was popped in church with a beautiful marquis diamond solitaire. When it came time to pick out the bands we went back to Ben Garelick's who were having a sale before their renovation. We picked out two very beautiful rings & put them on layaway. Everytime we went into the showroom to pay on our rings Pete Jr. or Pete Sr. cleaned my engagement ring. The service we recieved at Ben Garelick's was superb.
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    Justine Sent on 08/13/2008
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    We loved working with Wendell and Ben Garelick's! My husband went there to pick out my engagement ring, and they guided him to find the perfect one! We (of course) went back to get our wedding bands and my husband has since picked out some other jewelry from there for me as well! They were professional, kind, and excited for us, as we stopped in often to decide on our perfect rings. We have sinced moved out of town, but we would otherwise continue to shop there today. Thanks for all your help Wendell!
  • Nicole
    Nicole Sent on 01/11/2010
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    My engagement ring is beautiful. It is a simon G which was discontinued but they had one made for me. I get so many compliments on it!
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    Bill Sent on 11/08/2017
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    Friendly and knowledgeable staff, never felt pressured to buy. Worked with me for financing options. Highly recommend
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    Christopher Sent on 01/06/2011
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    Outstanding selection and superior service and quality. We purchased some items as gifts and everyone's eyes popped. The looks were priceless. Very satisfied and would return as the need arises. Christopher Dycha
  • J
    Jeff Sent on 11/16/2017
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    Peter was the knowledgeable and easy to work with,the prices were amazing and my wife was so happy with her rings.
    Thank you for every thing

    Jeff
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