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Ben Garelick Jewelers Reviews

Ben Garelick Jewelers

Ben Garelick Jewelers

Williamsville, NY
5.0 out of 5 rating, 52 Reviews
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Reviews

5.0 out of 5 rating
52 Reviews
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98% Recommended by couples

Awards

52
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
  • Shanakay
    Shanakay Sent on 12/30/2022
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    Engagement

    My fiancé purchased my engagement ring from Ben Garelick in November of 2022. He received the engagement ring and wedding band in December of 2022.

    The process of the design and purchasing this rings was extremely easy. He could have just purchased it right on the website but since he had a particular design in mind he wanted to consult with with a specialist. Peter Manka Jr. our consultant at Ben Garelick Jewelers was incredibly responsive to his numerous email inquiries, exhibited an impressive degree of resourcefulness with making such an important purchase online. They also gave him a realistic time frame from development to shipping right when they expected it to.

    Buying an engagement ring remotely is a leap of faith, but I'm glad that he put trust into Peter Manka Jr. from the first step to the last.

    As for the quality of my rings, I think the picture does it justice. The detail and quality of these rings are unmatched. I'm completely in love with them!

    "Thank you, Ben Garelick Jewelers!"
  • Alexandra
    Alexandra Sent on 10/15/2023
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    Incandescent sparkles

    I L😍VE the INCANDESCENT SPARKLES of my new custom bridal set!
    I just can’t get enough of looking at my rings. They catch my eyes 👀 with glimmer and shine in every movement.
    3rd time is the charm!
    Peter and staff @ Ben Garelick right all the wrongs of previous jewelers!
    Peter provided honest transparent information. He was patient and insightful. He provided very clear and constant communication.
    We live in Florida. After being misled and taken advantage of by a couple of jewelers, we had our hesitations about working with a jeweler in a different state. I’m so glad I stumbled upon Ben Garelick while searching the web!
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    Kaitlyn M. Sent on 09/10/2021
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    Customized engagement rings

    Peter and staff are incredible. Both my fiancé and I customized engagement rings for each other. We worked with Peter to get the specific design we wanted and he responded timely with a drawing of what it would look like, worked within our budget, and was very knowledgeable throughout the process! I definitely recommend them to anyone who is just looking or even those who do have an idea in mind. Everyone we worked with was friendly and very personable! We will definitely be back for future purchases.
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    Tim P. Sent on 12/15/2021
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    Top Notch…AGAIN

    Peter and Peter Jr. did it again going above and beyond with professionalism, service, and quality. This is my second transaction with them. Bought our engagement ring, super impressed, came back for our wedding band, super impressed. Peter Jr went the extra mile and found my fiancé’s matching wedding band when I only gave him a generic picture of what we thought we wanted. Leave it to the professionals y’all! These people know what they’re doing, A++, highly recommend!!!
  • Susan
    Susan R. Sent on 01/24/2020
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    Great Customer Service!!!

    Pete Jr. is the very BEST!!!! He communicated with me so many times back & forth by email, phone & texting. So after at least a month of trying to find My Perfect Ring we were engaged on November 19th, 2019! We could not be happier with the quality of the ring & the customer service we received buying this ring! I am in Ohio and they are in New York, which is ironically where my fiance is from! Can't say enough about Ben Garelick Jewelers! I work in retail & customer service is EVERYTHING!!!!
  • Jaclyn
    Jaclyn Sent on 10/02/2021
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    Amazing customer service. Beautiful rings

    Amazing! Our rings are beautiful. My engagement ring came from here as well. My now mother in law worked here a long time ago and they have been great with cleanings and anything else. Highly recommend!
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    Sebastian M. Sent on 02/09/2021
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    Engagement ring and Wedding bands - Peter Manka Jr. The Hero.

    In December 2019 I proposed to my wife now, with the best ring ever. This ring was made by Kirk Kara, but little I knew the ring was going to take a few weeks to be made (as it is handmade) and add the shipping times to a friend in the US and then final destination... it seemed like mission impossible. However, I luckily was helped by Peter Manka Jr. and he basically made it happen. He contacted Kirk Kara, he sorted the shipping and in the end I got the ring on time after international shipping... OH! and with Peter also gave me a discount... GREAT! - in 2020 same process happened and now I needed my wedding band and my wife's - again Peter gave us unbelievable prices. This time he went above and beyond. He helped me getting the perfect size for my ring, as I was not able to do the fitting personally as I live in a different country. He sent me about 5 emails with all the recommendations and all the resources he had available to make sure I had the perfect fit. The ring arrived and it is perfect. Really recommend Ben Garelick to everyone. Thanks Peter.
  • Justin
    Justin J. Sent on 08/20/2019
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    Best Online Jeweler Ever

    Peter was an excellent help, and calmed my anxieties about purchasing a ring over the internet, which I had to do because this particular Kirk Kara was only available there! I would go to Ben Garelick just to deal with Peter and his team over and over again if I had to (but I don't, because my Fiancee and I are over-the-moon about our engagement!)
  • Nicholas
    Nicholas C. Sent on 04/12/2019
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    Exceptional Service, Care, and Professionalism

    I had the absolute pleasure of working with Peter during my time shopping for an engagement ring for my now fiance. Working with Peter was a refreshing experience in that he demonstrated professionalism, knowledge, as well as an abundance of patience! I would highly recommend Ben Garelick Jeweler's to anyone interested in working with a fantastic staff who will treat you with respect, honesty, as well as the ability to answer any of the questions you have with constructive, well-explained answers. My experience has made me a customer for life and I'm grateful to have had my first jewelry buying experience at Ben Garelick's!
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    Kris G. Sent on 06/24/2020
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    Trusted jeweler with amazing service

    My family has been working with Ben Garelick for decades. They continue to exceed expectations in terms of selection, value, and customer service. I always buy with confidence when working with their staff.
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    Dean Sent on 09/12/2019
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    Outstanding service

    My salesman Peter Manka Jr. was very helpful for my purchases here. Good selection of diamonds, better quality and price than other so called diamond wholesalers online. Excellent communication and updating during production of my rings and also great after sales service as well. Nothing but good things to say about this vendor.
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    Rory O. Sent on 04/29/2019
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    Great experience, great selection

    I searched high and low for a unique engagement ring. Only at Ben Garelick was I able to find the one! Their selection was very unique and far superior to any of the many jewelers I had visited before finding them. The experience was beyond pleasant, not only were they extremely patient with me and endless email chains to narrow the search but when it came to the sale itself they were very fair and did so much to help me get my fiance the dream ring. So much so that I traveled 2+ hours each way to buy from them (and they even offered to ship for free to save me additional trips to pick it up/resizing). The pleasant experience also brought me back to get the matching wedding band from them. I can not say enough positive about buying from BG and their selection is tough to beat if you're looking for something unique that is going to blow your wife-to-be away. The ring draws a ton of attention and gets compliments all the time which is further patting on the back for a job well done to both myself and BG. I hope my review helps bring them more awareness so others can see the big expense of buying an engagement ring can be easy and even those on a budget can find a beautiful ring fitting of the woman who will wear it. I encourage everyone to look past the big chain stores and find BG, you will not regret the way you are treated here or the gorgeous ring you will bring home at a far better price than you'd find at a chain store. To address the men who may read this: If you're like me you get a lot of 'gee thanks' responses to birthday/anniversary... gifts. This is one purchase you DO NOT want a 'gee thanks.' Instead, I got tears, excitement, attacked like a wolverine (in a good way) and to this day she randomly stares at it, tells me it's gorgeous (better than all her friends, which believe me is important) and thanks me. Do yourself a favor, do it right, go let BG with their unique selection take care of you and redeem yourself for any and all past/future failed gifts. Thanks BG!
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    Raeann P. Sent on 06/19/2019
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    Ben Garelick - Best Quality & Customer Service

    Both my engagement ring and my wedding band was purchased from Ben Garelick. We're not local and making an online purchase of this magnitude was unsettling. However, I had fallen in love with a Simon G ring that seemed to be exclusive to Ben Garelick. We took the risk and are so happy we did! They went above and beyond to make sure we were satisfied with our purchase and checked in with us after receiving the engagement ring to make sure it was perfect. They sent us an email when the matching wedding band went on sale and even though I missed the sale by a day, they gave me the code and made sure the order went through. Shipping was quick (about 2 - 3 weeks) considering they had to make the band. Oh and even though we ordered the engagement ring and the band separately, it looks like they came together since they fit the curves so well! The only think I would say is that the pictures definitely don't do these rings justice! I was so scared they would be dull since they're not very bright in the photos but they far exceeded my expectations. Peter and Patricia get an A++ from me!
  • Marney
    Marney Sent on 11/10/2018
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    Excellent to work with!

    Ben Garelick is one of the few local jewelers that use moissanite, which was very important to us. They worked diligently to help customize the perfect engagement ring with us. Very friendly, reliable, and proffesional I couldn’t recommend them more!

    Ben Garelick Jewelers's reply:

    So AWESOME to hear! Thank you so much for giving us a 5 star review. We appreciate your business and above all we're excited to hear that you are happy. Thank you again and best wishes!
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    Erin Sent on 03/12/2018
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    My fiancé and I visited Ben Garelick based on the recommendation of a friend whose engagement ring and wedding bands had been purchased there. We had such a wonderful experience. From the moment we walked into the store, we were treated like customers who mattered. Peter Sr. made the experience enjoyable, special, educational, and so comfortable. He was very conscious of budget and, not only did he not try to upsell, he showed us ways to get exactly what I wanted well within that budget. When it came time for my fiancé to order, he had some trouble getting to the store with his schedule but, between online ordering and a phone consultation with Peter Jr., he purchased a ring that I absolutely love. I cannot recommend this jeweler enough, and I am very much looking forward to a return visit for wedding bands.
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    Brad Sent on 10/05/2018
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    Peter Jr guided me through the purchase of a men's platinum wedding band, patiently and quickly answering all of my questions and concerns (about buying on-line, etc.), and providing measurements of an actual ring for reference. The price was very fair (modest sale price at the time), and the band arrived a couple of weeks before the wedding. Oops, it needed to be resized (my fault - I out-smarted myself on that one). I talked to Peter, sent the ring back to NY, Peter made sure the manufacturer would do it in time, and the goods arrived 2 days before the big day. This is an example of a retailer going out of his way to make a customer happy, which I am for sure. Much appreciated and heartily recommended.
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    Sondra Sent on 03/28/2017
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    Ben Garelick is an amazing jeweler. We were warmly welcomed when my fiancé and I went to look for the engagement ring. We told him what we had in mind and we were shown only what was in our interest and preferred budget. We did not feel as if we were having sales pitches thrown at us. It was all about the experience and being well informed.
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    Joseph Sent on 01/24/2018
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    Perfect service and experience!
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    Mitchell Sent on 01/21/2018
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    I bought both an engagement ring and a wedding band from here, both are beautiful items. Their service was quick, responsive, and they happy worked with me to get the perfect rings! I highly recommend them to anyone and will be shopping here again!
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    Christie Sent on 11/29/2017
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    Ben Garelick Jewlers were super easy, and helpful! My fiance bought my engagement ring through them as well and said they were AWESOME! I bought were wedding band and it literally took a day for them to approve it, make my purchase, and send it.
  • Savannah
    Savannah Sent on 12/08/2016
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    Ben Garelick was the last store my fiance and I went to looking for an engagement ring but we wish it would have been our first! The quality of diamonds they have easily surpasses any other store in the area and the prices were amazingly reasonable! Had we gone to one of the chain jewelry stores the diamond would have been a lot smaller and not even half as brilliant for the same, or even slightly higher price. Peter Sr. was amazing! He never showed us rings out of our price range and let us take our time when choosing the right diamond! I highly recommend Ben Garelick and will be returning for our wedding bands, and any other jewelry we purchase in the future!
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    Daphne Sent on 12/17/2017
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    The package arrived very carefully disguised as not to be stolen, which was a very nice touch! People were very helpful in letting me know the status and approximate arrival of my ring. Thanks so much!
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    Brittany Sent on 12/26/2017
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    On Cyber Monday, Peter worked with me to get a band for my soon to be husband. It is a Kirk Kara band that Peter had to special order. He was still able to give the 15% discount plus no sales tax for out of state. The ring arrived in less than the 5-6 week estimate and is everything we wanted. I would definitely recommend Peter at Ben Garelick. He answered all my questions quickly and thoroughly which made my online purchase pleasant.
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    Elisa Sent on 01/07/2018
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    Very fast response about getting my ring to me sooner than expected. My ring arrived in a very secure package and was in new, excellent condition.
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    Seth Sent on 12/28/2017
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    I will definitely utilize Peter in the future for jewelry purchases.
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