BellaRoca Cakes Reviews
Reviews
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4.0 out of 5 rating
4.0
Good
15 reviews
Recommended by 79% of couples
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Quality of service 3.9 out of 5 rating3.9
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Average response time 3.9 out of 5 rating3.9
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Professionalism 4.1 out of 5 rating4.1
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Value 3.8 out of 5 rating3.8
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Flexibility 4.2 out of 5 rating4.2
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Becca Sent on 07/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not have imagined a more perfect wedding cake! Our guests loved the cake and went back for seconds. Working with Desiree at BellaRoca was a breeze. I told her what I had in mind and she went above and beyond my expectations. Based on my experience, I would highly recommend BellaRoca Cakes. Their cakes are delicious, creative, and affordable. -
Quality of service
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Caroline Sent on 08/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We actually did not have a wedding cake made, but birthday cakes! I just couldn't figure out how to review on google+!
Desiree was an absolute pleasure to work with. Her responsiveness and especially her flexibility given she was nearly 9 months pregnant on the day of our party were very impressive. They prepared and delivered two awesome sesame street cakes for our son's first birthday. They were adorable and DELICIOUS.
We will definitely be using BellaRoca Cakes for every birthday party in the future! -
Quality of service
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Kristina Sent on 08/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We found BellaRoca through a search online and they were the only people we met with for our wedding cake. As soon as we left our first meeting we knew we wanted them to make the cakes for us. Not only was it the best cake I've ever tasted (my friends said the same thing) but the cakes were drop dead gorgeous. The groom's cake was the shape of Nebraska with a pile of corn on top and a 3D Herbie Husker standing on the corn. So it was gorgeous in it's own way- EXACTLY what we wanted and envisioned. My husband originally didn't want a cake but when BellaRoca told us what they could do- he was all for it and so in love with his Husker cake. They were on time with the cakes and set everything up with no problem. We arrived to our reception with our beautiful cakes on display. No hiccups, no mistakes- just perfection. Thank you BellaRoca! -
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Jennifer Sent on 10/03/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I had a BellaRoca wedding cake August 11, 2012. It was absolutely fantastic! We had difficulty finding a company that would implement our unique ideas and work within our budget. BellaRoca was able to work with our unique wants and seemed to enjoy every minute of it! We immediately hit it off with them because we are also a couple that likes to work together in our same field and we thought that particular aspect was cute. They were always easy to get ahold of and very upfront and nice to work with. They also had great suggestions and their price points were very reasonable. We will for sure go through them in the future even though we now live in Kansas City, MO because we enjoyed their work and personalities that much. -
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Linda Sent on 06/19/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They worked on short notice for our wedding cake & did an amazing job! The cake was beautiful and tasted soooo good! Will definitely recommend and use again for other events! -
Quality of service
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Jennifer Sent on 08/15/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
BellaRoca Cakes was the hands-down the easiest vendor I worked with in preparing for my wedding, May 26, 2012. Aside from ease, they absolutely understand the definition of "personalized." From the wonderful cake tasting where we had time to sit down, explain our ideas, ask questions, get feedback, and feel a little pampered, to the incredibly unique and delicious finished product, I could not have been more impressed! They were able to pull off the topsy-turvy, elegant cake of my dreams. They delivered the cake to our venue, and they're online payment options were totally convenient! My husband and I froze the top layer of our cake, and ate it on our one-year anniversary (good luck tradition) and it was still absolutely delicious! -
Quality of service
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Ann Sent on 06/30/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great cake! Lots of flavors all so good we couldn't decide and chose 4 different flavors!
The guest ate ALL the cake which the venue hostess said that never happens!! -
Quality of service
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Grace Sent on 05/04/20134.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got so many compliments on how delicious our wedding cake and cupcakes were, including the completely edible decorations. The design they helped us draft for our Legend of Zelda theme was epically appropriate, despite their unfamiliarity with the source material. The one thing we weren't completely satisfied with was that the detail on the final product, while still appropriate to our theme, did not exactly match the image we had in our minds after our initial consultation. That said, we would be happy to work with BellaRoca again in the future. We would just make sure to follow up with them more closely on the design to make sure that everyone is on the same page. -
Quality of service
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Diana Sent on 01/07/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We used BellaRoca cakes for our daughter's wedding and were very pleased with the overall experience. They offer a very professional cake testing session which was helpful in deciding on flavors etc. They offer unique ideas and are very knowledgeable on determining the amount needed. Expect to spend more for their cakes but are truly worth it. -
Quality of service
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User1214759 Sent on 06/25/20134.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I loved my wedding cake and all my cake pops, they were so yummy! My guest loved them even more, there were some flavors that I didn't even get to try they went so fast! :) I really liked working with Desiree and J, I was able to meet with them once, tell them what I needed and wanted without any problems at all. Which made planning that part of my wedding that much easier! :) -
Quality of service
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Matt Sent on 07/05/20164.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
BellaRoca Cakes delivered cakes to our wedding that were exactly how we had imagined: delicious and beautiful. We were very pleased with our choice in them. -
Quality of service
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User998546 Sent on 10/31/20123.3 out of 5 rating3.3
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 2.5 out of 5 rating2.5
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Flexibility 3.5 out of 5 rating3.5
Bella Roca was easy to work with. I do we we were able to try more than 4 cake flavors before making out decision. -
Quality of service
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Lshinn Sent on 08/18/20242.4 out of 5 rating2.4
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Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Responsiveness
I was actually really looking forward to working with this vendor! But there wasn’t any timely responses in the time we were in touch. Originally, I had inquired about a cake and she replied when she was able which I understood. But it took two to three days for her to reply to me, and when we had finally narrowed flavors down and wanted to place a deposit- she GHOSTED! I still haven’t heard back for several days now, and have had to go lol elsewhere for my cake. Very disappointed. -
Quality of service
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User2688975 Sent on 06/06/20160.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Very unreliable ; brides to be, beware. WE had a contract signed and some money down and she cancelled two meetings ; knowing that it was the only time we could meet with her! We just took a loss on the money and had to last minute go and find a new bakery. Very stress producing and unprofessional. -
Quality of service
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Cassandra Sent on 06/21/20130.3 out of 5 rating0.3
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 1.5 out of 5 rating1.5
I was very unpleased with her work. I sent a picture of the cupcake toppers I wanted and the finished product looked nothing like the picture. It was plain, generic, and looked like it was done at the last minute. After I complained to her, she agreed to refund me some of my money almost 2 months ago but has yet to do so! I will not use her services again nor would I recommend her to anybody else! -
Quality of service
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