Skip to main content
Weddings

B. Ella Bridal Reviews

B. Ella Bridal View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.4 out of 5 rating
4.4 out of 5 rating
128 Reviews
87% recommend it
  • Quality of service
    4.3 out of 5 rating
  • Average response time
    4.3 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4.4 out of 5 rating
  • M
    Megan D. Sent on 09/02/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Simply the best!!

    I originally planned on shopping around for my gown, but B. Ella Bridal was by far that best experience we had. Kiyana and the whole team were very kind and supportive of my vision. Kiyana even allowed one extra guest (my grandmother) to join my party. This ended up meaning more to me than we knew in the moment: my grandmother passed away 6 months later. She was so excited for my wedding; I’m comforted by the fact that she had the experience of watching her granddaughter try on wedding gowns, and that was because of the compassionate staff at B. Ella Bridal. Do yourself a favor and make an appointment with them - you won’t regret it!
  • Diane
    Diane R. Sent on 08/31/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Absolutely wonderful experience

    As the mother of the bride (Grandma went, too), going with my daughter for the very first time to look for THE dress, I didn't really know what to expect. Morgan at B. Ella was phenomenal! She asked my daughter for her ideas, pulled a few dresses. As my daughter tried each one, Morgan asked what she did/didn't like. With each one, she got closer and closer to my daughter's vision, until the fourth dress. This was IT! We had her try on several dresses after that, just to be sure, but all she could say as she looked at herself in each one was, "I jut want to put the other one back on."

    B. Ella staff was super helpful, welcoming, friendly. We went to another bridal shop afterward, just to look...went right back to B. Ella!
  • Nikki
    Nikki P. Sent on 06/29/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great Service

    B Ella Bridal really cared and wanted to help me find my wedding dress, not just make a sale.
  • M
    Melody Sent on 03/20/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Everyone talks about that “feeling” that you get when you find your Wedding dress. That you’ll “just know”. I was pretty sure that I had found my dress, but I didn’t think I had a magic feeling, just thought it was absolutely gorgeous and something I’d always wanted. I had been following the Duke for months, if you aren’t you should be ( @dukeofdresses), and just knew that I had to work with him. He’s so interactive with brides on his social media, breaks the gown language down for us to understand, and has OUTSTANDING taste! I went into an the bridal salon with such excitement, and not the usual overwhelming, nervousness.

    Dominique is literally my Fairy Godbrother lol!! I expressed my desires and dreams to him and he brought them to life in a way that I never imagined!

    After telling him the things I loved, liked, and didn’t care for, he let us browse the store while he also pulled some pieces for me. I felt so amazing in every single gown. The last gown I tried on was one that I immediately thought, “pretty, but not going to be the one.” When I walked out everyone was in tears!!

    When I tell you I was in SHOCK, that’s an understatement. I literally stood in this absolutely stunning gown, that I sworeeee I’d never wear and questioned everything I thought I knew for about 20 minutes. Never did Dominique get annoyed or bothered with me, which was amazing. He’s so sweet, kind, and intuitive listening to things I’d said, but making sure I looked like a breathtaking bride and not just a girl in a pretty/sexy dress.

    That feeling people tell you about is so so real. Do not stop looking until you feel it. Make an appointment with the Duke, you won’t be sorry ❤️

  • A
    Amanda Sent on 03/11/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Absolutely the best!

    Not sure how I didn't post a review of B. Ella Bridal sooner!! Let me just start by saying don't walk, RUN here for all your bridal needs. I had visited countless bridal gown shops and found myself at a loss for my dream dress. And then I found Dominique a.k.a. my angel from heaven! Dominique and the rest of the staff at B Ella bridal are so knowledgeable and so welcoming and truly know how to make you feel like a bride. I was by myself when I came in searching for a wedding gown and thought that I would miss having my mom and family by my side for this big occasion. Dominique immediately made me feel at ease and he went right to work to help me make my dream dress a reality. Not only did he put me in styles I like, but he convinced me to try on things I was "dead set" against, just so I could be sure. Turns out, some of those dresses ended up being big contenders! All in all, I found my dress and could not be happier. Fast forward to today, I found myself needing assistance with accessories. I was welcomed with the same warm greetings and everyone remembered me! Dominique went the extra mile to pull my dress from the back so I could try it on with veils and accessories. Again he made my bridal dreams come true and I found a great headpiece to go with a veil that I already had borrowed from a friend. No pressure to buy one of their veils! He said as long as I'm happy! Such a great business to work with and I can't say enough great things!!!!!!
  • M
    Mary Sent on 05/09/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Kathy was amazing! She was so helpful, honest, and enthusiastic about helping me find the perfect dress for my big day- I'm so glad she was there!
  • S
    Stephanie Sent on 10/12/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    B. Ella Bridal made choosing a wedding dress easy and fun. Dominique was so much fun to work with and great at helping me find just the right dress. I would definitely recommend going to B. Ella Bridal for your wedding dress!
  • C
    Cathy Sent on 10/26/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    B. Ella Bridal was the only bridal salon I considered when choosing my wedding gown. Jaime, my sales consultant, was fantastic. She made the process go so smoothly and helped me find the perfect dress. I highly recommend B. Ella Bridal. They carry many different options and their staff is friendly, professional and helpful.
  • N
    Nancy Sent on 04/23/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    After looking at several bridal boutiques, my daughter found exactly what she wanted at B. Ella Bridal. In fact, she found several gowns that she liked at this boutique! Kiyana and Dominique went out of their way to help her choose the perfect gown (and veil) for her big day. I would highly recommend this vendor!
  • S
    Shannon Sent on 10/13/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Went here for my wedding dress and the attendant, Nancy, was the absolute BEST. She treated me like a queen, knew the stock EXTREMELY well and made sure we stayed within budget! Nancy had ideas, knew exactly how to make the dresses fit so I could really see what they would look like and even stayed LATE on a SATURDAY to ensure that I got what I was looking for. She was awesome.

    I cannot wait to come back to see her so she can help my bridesmaids find their dress!
  • User2441709 Sent on 11/24/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Very friendly staff and worked with me on the pricing!
  • L
    Lindsey Sent on 01/08/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I ordered my wedding dress from B.Ella. I worked with Jamie and she is great! She was very helpful and patient and made me feel very comfortable. On my first visit, she helped me find/try on several dresses - she is good at quickly getting you changed and clipped into different dresses. On my second visit, she had my few top picks that I wanted to try again already waiting for me in the dressing room.
    My dress recently came in and looks wonderful! I only need minor alterations and won't get those done for months so I can't comment on the alterations department, but fingers crossed they will go smoothly...
  • E
    Elizabeth Sent on 07/11/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I came into the bridal salon with not much of an idea of what I wanted. I gave a brief description of what I thought I wanted and Nancy (our consultant) came up with the perfect dress! She was incredibly respectful of my budget, and on top of that made me feel like the most important bride in the world. My sister went to another bridal salon when she was married and it paled in comparison to Nancy and b Ella. Nancy far exceeded my expectations and I would recommend her and b Ella to any bride!
  • E
    Erin Sent on 02/10/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I had tried on dresses at one other store prior to coming in to B. Ella. I got very discouraged because I tried on over 30 dresses and didn't like a single one... I felt as though the sales representative wasn't listening to me when I would explain my vision and wishes for my dress (she didn't allow me to search for dresses, she was brining them to me). I came into the store with my mother and sister on a Saturday afternoon. We didn't have an appointment, which we know is a big "no no" but it was really just a spur of the moment decision to go in and look around. Brittany came over and said she would still try to help us even though she had other appointments! I decided to look around myself and found one dress I wanted to try on. Well, it would be the last dress I would try on! It was such a great experience for me. Even though I didn't have an appointment.... Brittany still made me feel like a priority! The other employees also came over and acknowledged me and the dress. Brittany also helped me find my veil that same day. I decided to bring my bridesmaids back to find dresses. Every time I entered the shop I came in contact with a different employee and each of them was very kind and helpful. I had such a great experience working with them!
  • K
    Kristen Sent on 12/19/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I found my perfect dress the first time I went in there. The staff was extremely helpful and professional. I couldn't have asked for more!
  • J
    Johanna Sent on 07/29/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Every single person at B. Ella was a joy to work with. Nancy S did not give me the hard-sell, and helped me find the absolute perfect dress for my day. Desk staff are professional and friendly. The in-house seamstress (forgetting her name, crap!) was so sweet and her work was impeccable. Brides can get pretty nervous about their bodies, the price of the dress, and the push to buy more. I felt completely comfortable, welcome, and at ease each and every time I went in. I got the perfect dress (it was a bridesmaid's one, so it was less expensive, but so beautiful and soft!), incredible tailoring, and excellent service. You won't regret going to B. Ella Bridal for a minute on your big day.
  • Nicole
    Nicole Sent on 10/08/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I had my girls order their bridesmaid dresses from B Ella. After all the girls had paid their deposit and I thought we were set, I received a phone call that the dresses had been discontinued. The staff at B Ella was wondering in the process of ordering and picking out new dresses. They offered my girls an additional discount for the inconvenience (which helped bc all the other dresses were more expensive). They were great with me and helped me try on different ones since it was a last minute appointment and my girls couldn't be there. I was very happy with how everything worked out, and I look forward to seeing the girls in their new dresses.
  • R
    Rachel Sent on 01/23/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I called in numerous times to verify they had my bridesmaids measurements. They had different answers overtime. I thankfully got it taken care of and asked to talk to the same person everytime. Dresses are amazing and came in a month early. Very Happy with the services by the young lady that helped me.
  • J
    Jennifer Sent on 01/21/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I really enjoyed my experience with B. Ella. I purchased my wedding dress in April for my New Year's Eve wedding. My dress was exactly what I had envisioned! It was 3/4 sleeves, lace, sweep train with a rhinestone belt. Nowadays everything is a ballgown and strapless and I'm 44 I could not even see myself wearing a dress like that. My dress was perfection!! I will say, it took quite a number of fittings to get it to that point. The material was very difficult to work with because of how the dress was cut and I bought the dress off the rack. It was a size 12 and I wear a 4/6. Libby, their seamstress, pretty much made me a brand-new dress. Most places charge you an arm and a leg for alterations and I have to say, with as much as Libby had to do, it was a bargain! The alteration charges were extremely reasonable!

    In the end, my dress looked beautiful and the number of compliments that I received on my dress keep coming in!! I would highly recommend B. Ella! If you are looking for a dress that will not make you look like everyone else, go to B. Ella! I promise that you will find your dress there!
  • User2171582 Sent on 06/09/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Helped me find a beautiful dress without breaking the bank. I was also able to purchase my bridesmaid dresses here and they gave me a significant discount.
  • Courtney
    Courtney Sent on 09/02/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I loved my wedding dress from B. Ella! Very nice people and I loved my bridal consultant.
  • User1801484 Sent on 09/09/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Everyone was extremely helpful - and I cannot wait to wear my dress!
  • Lori
    Lori Sent on 06/30/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    B. Ella was the third bridal store I visited on a very long day. I had an image of a dress I wanted that a previous store told me didn't exist (A-line, lace, straps with a keyhole back). As soon as I described it to Denise, her eyes lit up and she brought me the dress. It was EXACTLY what I wanted. Denise did not pressure me at all into buying, and actually told me to take a few days and come back later to place my order. It was so refreshing not to feel like I had to buy it on the spot. Denise remembered me (and the dress!) when I came back a few days later and we tried it on again.

    When the dress finally got here, the designer hadn't added the lace appliques to the skirt of the dress--one of my favorite things about it. I was out of state so my mom had to pick it up, but Denise noticed right away. They packed the dress back up and sent it back to the designer. They were very patient with me when I called them a few times in a total panic. We had plenty of time but I was worried about my dress! I was able to pick up my dress and try it on, and they helped me look at veils and belts. Again, I never once felt pressured to buy anything. They were very friendly and accommodating.
  • T
    Taryn Sent on 09/11/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Nancy was amazing!! I couldn't of had anyone better to make my experience so memorable! She was so much fun.
  • S
    Samantha Sent on 11/03/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Was there are a Midnight Madness Sale. Worked with Nancy. She was great to work with. She found the perfect dress for me. I cannot wait to work with her again when we look for the bridesmaids dresses.