B. Ella Bridal Reviews
Reviews
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4.4 out of 5 rating
4.4
Good
128 reviews
Recommended by 87% of couples
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Quality of service 4.3 out of 5 rating4.3
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Average response time 4.3 out of 5 rating4.3
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Professionalism 4.3 out of 5 rating4.3
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Value 4.5 out of 5 rating4.5
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Flexibility 4.4 out of 5 rating4.4
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Megan Sent on 09/02/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply the best!!
I originally planned on shopping around for my gown, but B. Ella Bridal was by far that best experience we had. Kiyana and the whole team were very kind and supportive of my vision. Kiyana even allowed one extra guest (my grandmother) to join my party. This ended up meaning more to me than we knew in the moment: my grandmother passed away 6 months later. She was so excited for my wedding; I’m comforted by the fact that she had the experience of watching her granddaughter try on wedding gowns, and that was because of the compassionate staff at B. Ella Bridal. Do yourself a favor and make an appointment with them - you won’t regret it! -
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Diane Sent on 08/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely wonderful experience
As the mother of the bride (Grandma went, too), going with my daughter for the very first time to look for THE dress, I didn't really know what to expect. Morgan at B. Ella was phenomenal! She asked my daughter for her ideas, pulled a few dresses. As my daughter tried each one, Morgan asked what she did/didn't like. With each one, she got closer and closer to my daughter's vision, until the fourth dress. This was IT! We had her try on several dresses after that, just to be sure, but all she could say as she looked at herself in each one was, "I jut want to put the other one back on."
B. Ella staff was super helpful, welcoming, friendly. We went to another bridal shop afterward, just to look...went right back to B. Ella! -
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Nikki Sent on 06/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service
B Ella Bridal really cared and wanted to help me find my wedding dress, not just make a sale. -
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Amanda Sent on 03/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely the best!
Not sure how I didn't post a review of B. Ella Bridal sooner!! Let me just start by saying don't walk, RUN here for all your bridal needs. I had visited countless bridal gown shops and found myself at a loss for my dream dress. And then I found Dominique a.k.a. my angel from heaven! Dominique and the rest of the staff at B Ella bridal are so knowledgeable and so welcoming and truly know how to make you feel like a bride. I was by myself when I came in searching for a wedding gown and thought that I would miss having my mom and family by my side for this big occasion. Dominique immediately made me feel at ease and he went right to work to help me make my dream dress a reality. Not only did he put me in styles I like, but he convinced me to try on things I was "dead set" against, just so I could be sure. Turns out, some of those dresses ended up being big contenders! All in all, I found my dress and could not be happier. Fast forward to today, I found myself needing assistance with accessories. I was welcomed with the same warm greetings and everyone remembered me! Dominique went the extra mile to pull my dress from the back so I could try it on with veils and accessories. Again he made my bridal dreams come true and I found a great headpiece to go with a veil that I already had borrowed from a friend. No pressure to buy one of their veils! He said as long as I'm happy! Such a great business to work with and I can't say enough great things!!!!!! -
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Ty Hutcherson Sent on 03/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone talks about that “feeling” that you get when you find your Wedding dress. That you’ll “just know”. I was pretty sure that I had found my dress, but I didn’t think I had a magic feeling, just thought it was absolutely gorgeous and something I’d always wanted. I had been following the Duke for months, if you aren’t you should be ( @dukeofdresses), and just knew that I had to work with him. He’s so interactive with brides on his social media, breaks the gown language down for us to understand, and has OUTSTANDING taste! I went into an the bridal salon with such excitement, and not the usual overwhelming, nervousness.
Dominique is literally my Fairy Godbrother lol!! I expressed my desires and dreams to him and he brought them to life in a way that I never imagined!
After telling him the things I loved, liked, and didn’t care for, he let us browse the store while he also pulled some pieces for me. I felt so amazing in every single gown. The last gown I tried on was one that I immediately thought, “pretty, but not going to be the one.” When I walked out everyone was in tears!!
When I tell you I was in SHOCK, that’s an understatement. I literally stood in this absolutely stunning gown, that I sworeeee I’d never wear and questioned everything I thought I knew for about 20 minutes. Never did Dominique get annoyed or bothered with me, which was amazing. He’s so sweet, kind, and intuitive listening to things I’d said, but making sure I looked like a breathtaking bride and not just a girl in a pretty/sexy dress.
That feeling people tell you about is so so real. Do not stop looking until you feel it. Make an appointment with the Duke, you won’t be sorry ❤️
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Cathy Sent on 10/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
B. Ella Bridal was the only bridal salon I considered when choosing my wedding gown. Jaime, my sales consultant, was fantastic. She made the process go so smoothly and helped me find the perfect dress. I highly recommend B. Ella Bridal. They carry many different options and their staff is friendly, professional and helpful. -
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Stephanie Sent on 10/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
B. Ella Bridal made choosing a wedding dress easy and fun. Dominique was so much fun to work with and great at helping me find just the right dress. I would definitely recommend going to B. Ella Bridal for your wedding dress! -
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Mary Sent on 05/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kathy was amazing! She was so helpful, honest, and enthusiastic about helping me find the perfect dress for my big day- I'm so glad she was there!
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Nancy Sent on 04/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After looking at several bridal boutiques, my daughter found exactly what she wanted at B. Ella Bridal. In fact, she found several gowns that she liked at this boutique! Kiyana and Dominique went out of their way to help her choose the perfect gown (and veil) for her big day. I would highly recommend this vendor! -
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Erin Sent on 02/10/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had tried on dresses at one other store prior to coming in to B. Ella. I got very discouraged because I tried on over 30 dresses and didn't like a single one... I felt as though the sales representative wasn't listening to me when I would explain my vision and wishes for my dress (she didn't allow me to search for dresses, she was brining them to me). I came into the store with my mother and sister on a Saturday afternoon. We didn't have an appointment, which we know is a big "no no" but it was really just a spur of the moment decision to go in and look around. Brittany came over and said she would still try to help us even though she had other appointments! I decided to look around myself and found one dress I wanted to try on. Well, it would be the last dress I would try on! It was such a great experience for me. Even though I didn't have an appointment.... Brittany still made me feel like a priority! The other employees also came over and acknowledged me and the dress. Brittany also helped me find my veil that same day. I decided to bring my bridesmaids back to find dresses. Every time I entered the shop I came in contact with a different employee and each of them was very kind and helpful. I had such a great experience working with them! -
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Kristen Sent on 12/19/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found my perfect dress the first time I went in there. The staff was extremely helpful and professional. I couldn't have asked for more! -
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Johanna Sent on 07/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Every single person at B. Ella was a joy to work with. Nancy S did not give me the hard-sell, and helped me find the absolute perfect dress for my day. Desk staff are professional and friendly. The in-house seamstress (forgetting her name, crap!) was so sweet and her work was impeccable. Brides can get pretty nervous about their bodies, the price of the dress, and the push to buy more. I felt completely comfortable, welcome, and at ease each and every time I went in. I got the perfect dress (it was a bridesmaid's one, so it was less expensive, but so beautiful and soft!), incredible tailoring, and excellent service. You won't regret going to B. Ella Bridal for a minute on your big day. -
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Rachel Sent on 01/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I called in numerous times to verify they had my bridesmaids measurements. They had different answers overtime. I thankfully got it taken care of and asked to talk to the same person everytime. Dresses are amazing and came in a month early. Very Happy with the services by the young lady that helped me. -
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Jennifer Sent on 01/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really enjoyed my experience with B. Ella. I purchased my wedding dress in April for my New Year's Eve wedding. My dress was exactly what I had envisioned! It was 3/4 sleeves, lace, sweep train with a rhinestone belt. Nowadays everything is a ballgown and strapless and I'm 44 I could not even see myself wearing a dress like that. My dress was perfection!! I will say, it took quite a number of fittings to get it to that point. The material was very difficult to work with because of how the dress was cut and I bought the dress off the rack. It was a size 12 and I wear a 4/6. Libby, their seamstress, pretty much made me a brand-new dress. Most places charge you an arm and a leg for alterations and I have to say, with as much as Libby had to do, it was a bargain! The alteration charges were extremely reasonable!
In the end, my dress looked beautiful and the number of compliments that I received on my dress keep coming in!! I would highly recommend B. Ella! If you are looking for a dress that will not make you look like everyone else, go to B. Ella! I promise that you will find your dress there! -
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Lindsey Sent on 01/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ordered my wedding dress from B.Ella. I worked with Jamie and she is great! She was very helpful and patient and made me feel very comfortable. On my first visit, she helped me find/try on several dresses - she is good at quickly getting you changed and clipped into different dresses. On my second visit, she had my few top picks that I wanted to try again already waiting for me in the dressing room.
My dress recently came in and looks wonderful! I only need minor alterations and won't get those done for months so I can't comment on the alterations department, but fingers crossed they will go smoothly... -
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User2441728 Sent on 11/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very friendly staff and worked with me on the pricing! -
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Shannon Sent on 10/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Went here for my wedding dress and the attendant, Nancy, was the absolute BEST. She treated me like a queen, knew the stock EXTREMELY well and made sure we stayed within budget! Nancy had ideas, knew exactly how to make the dresses fit so I could really see what they would look like and even stayed LATE on a SATURDAY to ensure that I got what I was looking for. She was awesome.
I cannot wait to come back to see her so she can help my bridesmaids find their dress! -
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Nicole Sent on 10/08/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my girls order their bridesmaid dresses from B Ella. After all the girls had paid their deposit and I thought we were set, I received a phone call that the dresses had been discontinued. The staff at B Ella was wondering in the process of ordering and picking out new dresses. They offered my girls an additional discount for the inconvenience (which helped bc all the other dresses were more expensive). They were great with me and helped me try on different ones since it was a last minute appointment and my girls couldn't be there. I was very happy with how everything worked out, and I look forward to seeing the girls in their new dresses. -
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Courtney Sent on 09/02/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my wedding dress from B. Ella! Very nice people and I loved my bridal consultant. -
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Elizabeth Sent on 07/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I came into the bridal salon with not much of an idea of what I wanted. I gave a brief description of what I thought I wanted and Nancy (our consultant) came up with the perfect dress! She was incredibly respectful of my budget, and on top of that made me feel like the most important bride in the world. My sister went to another bridal salon when she was married and it paled in comparison to Nancy and b Ella. Nancy far exceeded my expectations and I would recommend her and b Ella to any bride! -
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Lori Sent on 06/30/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
B. Ella was the third bridal store I visited on a very long day. I had an image of a dress I wanted that a previous store told me didn't exist (A-line, lace, straps with a keyhole back). As soon as I described it to Denise, her eyes lit up and she brought me the dress. It was EXACTLY what I wanted. Denise did not pressure me at all into buying, and actually told me to take a few days and come back later to place my order. It was so refreshing not to feel like I had to buy it on the spot. Denise remembered me (and the dress!) when I came back a few days later and we tried it on again.
When the dress finally got here, the designer hadn't added the lace appliques to the skirt of the dress--one of my favorite things about it. I was out of state so my mom had to pick it up, but Denise noticed right away. They packed the dress back up and sent it back to the designer. They were very patient with me when I called them a few times in a total panic. We had plenty of time but I was worried about my dress! I was able to pick up my dress and try it on, and they helped me look at veils and belts. Again, I never once felt pressured to buy anything. They were very friendly and accommodating. -
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User2171586 Sent on 06/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Helped me find a beautiful dress without breaking the bank. I was also able to purchase my bridesmaid dresses here and they gave me a significant discount. -
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Taryn Sent on 09/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nancy was amazing!! I couldn't of had anyone better to make my experience so memorable! She was so much fun. -
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User1801484 Sent on 09/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone was extremely helpful - and I cannot wait to wear my dress! -
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Renay Sent on 09/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
To begin with, I was referred to B. Ella by Judy at Runaway Brides. I had visited the sister store the day before I visited B. Ella simply looking for some ideas on a silhouette or style. Judy was great but unfortunately we didn't find anything that really fit my size. I was pleasantly surprised when Judy personally called me the next day to let me know that there were several plus size dresses at B. Ella if I wanted to visit or if I would prefer, she would personally bring some dresses over in the next two weeks to Runaway Brides. Not wanting to wait, I opted for the former. My consultant was Anna and she was the best consultant I've had the pleasure of working with. This was my second time purchasing a wedding dress (my first engagement was cancelled two years ago) so I've had my fair share of dealing with bridal consultants. Anna was down to earth and very helpful. Being plus size, she didn't make it awkward or make me feel that I was "limited" to certain dresses or styles. She took a gown off a mannequin when I even just hinted that I really liked that style. She made it seem she had all the time in the world to help me try on and pick out my dress, pulling more gowns for me when I had tried on all that I initially picked out. I'm a very indecisive individual so that attribute was magnified when it came to picking out my dress. The fact that I could walk in without an appointment was great and I really appreciated the personal postcard I received a few weeks later. I simply cannot say enough about my experience at B. Ella Bridal. -
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Kiara Sent on 09/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
B Ella bridal was very helpful with finding my dream dress. I would recommended them to anyone that wants great quality and exceptional service! -
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Jessica Sent on 04/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie was great - I am so happy and excited for the big day in my beautiful dress form B Ellas! :) -
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Elizabeth Sent on 01/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Back in November 2013, I had the honor and pleasure of working with Catherine Ganibin at B-Ella Bridal! This was my second wedding shop but I had been shopping for months and I honestly didn't expect to find my wedding gown so soon. I used to compete in scholarship pageants so finding a wedding gown, in my mind, was going to be a difficult task. I knew what type of style I wanted but hadn't found a dress that I knew was the "one." Thankfully Catherine stuck with me and helped pick out the perfect gown for me (and accessories! ;).) She was so energetic and responsive to my needs and concerns that it really made the day a special one!! Not only is she a wonderful person to work with, but she stayed within my budget, which I really appreciated. Also I found it to be quite refreshing that she didn't constantly ask me if I was saying "yes to the dress" with every gown I tried on like, some bridal stores will do. That alone helped me feel relaxed and not pressured to buy a gown I wasn't truly in love with. She ended up asking me at the right moment, when we both knew that it was the dress for me! I would recommend that anyone work with her as she is a truly amazing and sweet person. I'm so thankful to have worked with her and to find my dress so quickly! I will def. go back to B-Ella and work with Catherine to find my bridesmaid gowns! I cannot express enough how pleasant it was working with all of the staff and see their large bridal selection! If you're looking for a wedding gown, make sure you check out B-Ella Bridal!! -
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Erin Sent on 01/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really enjoyed my time that I spent shopping at B Ella in Plymouth! I will start off this review by stating that I was so close to buying my dress here but ultimately found my perfect dream dress at another location, on no faulty of B Ella.
I was very nervous heading in to my appointment because there was a snow storm that day and they had called to confirm I was still coming in, I think if I was not they were going to close. I assumed that when I would get there I would be rushed around since the girls would want to go home, I was dead wrong. Everyone was so nice and helpful and I never felt rushed once. Actually it turned out to be the best day to go dress shopping since we had the shop to ourselves the whole. They were very helpful and let me try on a million different dresses (well maybe not a million but well over 10 dresses, I tried on so many dresses I lost count). Everyone there was so friendly and helpful. I would highly recommend going there. -
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Lindsey Sent on 12/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
To be honest, I am writing this review strictly for Linda Stencil and Olga. They were the most helpful in the shop, and really made my wedding dress shopping/alteration experience perfect. Linda and Olga went ABOVE AND BEYOND what they needed to do to provide me with the perfect wedding dress :) I love them both! -
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Michelle Sent on 11/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic! These girls KNOW their store and their dresses, so they made it easy when we were close to the right dress but just not quite there. Unlike other stores I had been to they actually gave me multiple dresses in the style I told them I wanted. Other places gave me one or two then a handful of dresses that I'd "look amazing in"; clearly forgetting that it was MY wedding not theirs...but not the B. Ella girls. They understood what I was looking for and were so patient and helpful finding the perfect dress.
I haven't gotten my dress in yet, so I'll update then...but thus far I've been nothing but pleased with B. Ella. -
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Melissa Sent on 11/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I'm from Monroe, mi and when I was trying to find my wedding gown I looked everywhere. I found B Ella and they had my dress. The moment I walked in, everyone was so kind and helpful. I said yes to the dress and so to my bridesmaids dresses and my mom said yes to her mother of the bride dress. I was in Plymouth a lot and every time I came I always felt welcomed. -
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Melissa Sent on 11/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I live in Monroe Michigan and when I was trying to find my wedding gown, B Ella was one of the boutiques that had the dress I was looking for. The moment I walked in; everyone was so nice and helpful I fell in love. I said yes to my dress, the bridesmaids dresses and my mom said yes to the dress for her mother of the bride dress. I was always I'm Plymouth and everytime we felt welcoming. -
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Brittany Sent on 11/18/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful and a wonderful experience! Thank you -
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Jen Sent on 11/18/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service, very professional and organized. Great communication with the bridal party and myself. -
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User1440948 Sent on 11/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The ladies at B.Ella were so nice and helpful in finding my dress. They truly understood my needs/wants and I couldn't imagine finding my dress anywhere else. Thanks ladies! -
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Caitlin Sent on 11/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience buying my wedding dress at B. Ella was fantastic! I worked with Megan, who asked about our wedding details and then worked within my budget to provide many dress possibilities. All of her suggestions were close to what I had envisioned, and I ended up buying my dress that day. I can't say enough positive things about her!
However...when I went back to pick up my dress, I was basically ignored by the women working that day (not the same people there the day I bought it). I was able to try it on, but with no help from the salespeople. When my mom and aunt and I asked to look at bridesmaids' dresses, nobody offered to help us even though we were the only customers in the store. When I asked the price for one of those dresses, the salesperson went to check and was gone for 15 minutes, and when I went to check on her she had started doing something else and clearly never had any intention of coming back to talk to us. Her response when I went to find her was "oh, it's really expensive" and I had to ask "HOW expensive, exactly?" We were really upset, and ended up leaving...and buying those dresses elsewhere. It was a shocking change in service.
So my rating is ONLY for my wedding dress shopping experience. If I were rating the bridesmaid dress shopping experience, I would say 1/1 stars overall. -
Quality of service
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Tara Sent on 11/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Z and the other girl ( I forget her name) were amazing! They were so helpful and so friendly! They made my dress shopping experience so great! I would recommend them and the shop to anyone! -
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User1437059 Sent on 11/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful bridal consultants. Absolutley love my dress! I would highly recommend B.Ella Bridal to any bride. -
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Natalie Sent on 11/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff here are very helpful and willing to do whatever it takes to find the perfect dress. Their selection of bridal gowns is great, at all different price points. I worked with Nancy and she was fun, gave opinions when asked, and flexible. I highly recommend B.Ella! -
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User1432645 Sent on 11/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience and am definitely bringing my bridesmaids back for their dresses! -
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Mariah Sent on 11/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were great and right on time with all my fittings. Highly recommend! -
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Ashley Sent on 11/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the girls at b. Ella! Especially Stephanie who helped me find my dress. The whole group was so nice. Great job! I will send pictures when I have them :) -
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Cathi Sent on 11/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved this store Stephanie was awesome!! I have sent a lot of people back to your store and I am returning for another dress for our July wedding 2014 .. Of my youngest son and his bride, she has gotten her dress there already.along with the bridesmaids. Very trendy dresses for mothers! -
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Lisa Sent on 11/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love this store!
They have a huge selection , a warm and attentive staff, and are willing to help with the event in any way. -
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Darling Sent on 11/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If I could only use one word to describe B. Ella Bridal it would have to be Stellar. Every staff person from the owner (who I must give a special thank you) to each bridal assistant treated me as if I was the guest of honor for that day. They were all very patient, and kind starting from the last minute (same day :-)) appointment request (which was granted) all the way through to the day My beautiful, made just for me wedding dress was picked up. Shopping for my wedding dress was just as I dreamed it would be, it was a day of shopping with my friends. Thanks to all my friends at B. Ella Bridal. -
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User1428072 Sent on 11/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I came back for the dress that was a sample for the mother of the bride. The best thing about it was that I received a good discount I would not have purchased the same dress at the regular price. ($900) -
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User1424862 Sent on 11/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service. I found the staff at B. Ella were very professional and made the experience enjoyable! Nancy was wonderful to work with and Katherine was very flexible in making sure the store would stay open as I needed to drive from a bridal shop an hour away to do a final comparison before purchasing.
I have recommended this store to a friend of mine and she is purchasing her dress from B. Ella also. -
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User1423443 Sent on 11/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The employees were very professional and accommodating. The service I received was beyond what I had expected. Everyone was very friendly and helpful. It made for a very special day with my mother and mother-in-law. I purchased my dress and am so happy with my decision. I now recommend B.Ella Bridal to all of my friends and family. Very satisfied! -
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User1423313 Sent on 11/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The team at B. Ella Bridal is fabulous! I went to the store on a Saturday without an appointment...even though they were super busy, they still fit me in and helped me find my dream dress! They were so helpful through the whole process. Thank you!! -
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Alex Sent on 11/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
B Ella was a wonderful shop for us! The girls were very accommodating, and helped me get my perfect dress! -
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Cory Sent on 11/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had three appointments at other area bridal salons and just happened to drive by B. Ella Bridal when my mother suggested we stop in. It was a Saturday and we didn't have an appointment so I wasn't expecting a consultant to be available. I was pleasantly surprised as the nicest consultant was available and the store had the only designer line I had yet to try on (that was on my list). I started with the gowns I had marked and the consultant pulled a few more that were similar in style and fabric. The dressing rooms were large and spacious, as was the salon, which allowed the other brides and their parties plenty of space to move around. I never felt like I was walking through the middle of someone else's appointment or overhearing their discussions allowing everyone was able to focus on their bride and not be distracted by everything else going on. I tried on a beautiful dress pulled by the consultant and wore it for about 10/15 minutes. We had one more appointment for the day so I didn't make the purchase right then. Instead, I called the salon the next Tuesday and bought the dress over the phone as I was only visiting the area that weekend! The consultants were so helpful and everything was perfectly easy via phone. I bought the sample dress (it was in perfect condition) and did receive a discount. B. Ella offered to hold the dress for 2 weeks, but my aunt picked it up the next weekend and the dress was ready and waiting in a garment bag. I loved every minute of my experience at B. Ella Bridal and would definitely recommend them to any bride! -
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Adrienne Sent on 11/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my experience! Everyone was so helpful and I really appreciated the feedback since my mom couldn't be there with me. I got my dress, veil, and belt for an amazing price and I could not be happier! -
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Jaclyn Sent on 11/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with B Ella Bridal was amazing. I was in contact with them for about a month before I came in to try on wedding dresses, and they always responded quickly. They were great to work with. I had requested three specific wedding dresses that I wanted to try on, and all three of them were in the store the day I came in. Two of them they even needed to borrow from other stores, but it was no problem at all for them. They went above and beyond and made my experience wonderful. I'm glad that I was able to find my wedding dress here, and my bridesmaids are also going to be buying their dresses from here also. -
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Samantha Sent on 11/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Was there are a Midnight Madness Sale. Worked with Nancy. She was great to work with. She found the perfect dress for me. I cannot wait to work with her again when we look for the bridesmaids dresses. -
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Kristin Sent on 11/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great people great dresses!! I recommend you check them out first when searching for
The perfect dress!! -
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Mandy Sent on 11/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to B. Ella twice and they had the best selection of anywhere I went. Their staff was friendly and knowledgable. -
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Christie Sent on 11/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic experience from start to finish. -
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Tonya Sent on 11/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Finding my wedding dress was a great experience, and there were ao many incredible dresses to choose from. The staff was extremely helpful and friendly, and they were really good at making suggestions based on the style I was going for. I will definitely be coming back soon for bridesmaids dresses! :) -
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Kana Sent on 11/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was time I just moved here from Japan, and did not know how to get a gown here, and I had only one and half months before the wedding. But girls in this shop were all kind and very helpful. I bought a gorgeous San Patrick wedding gown here, and I really loved it! My sister also fell in love the dress, so she will wear it for her wedding. Anyway, thank you everyone, especially Cathaline! -
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User1415291 Sent on 11/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved working with B. Ella and their amazing staff. They made the dress shopping experience wonderful! -
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Bree Sent on 11/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely love the B. Ella Bridal staff! Not being a size 4 made it really tough to feel comfortable trying on dresses and actually finding one that fit my style, but B. Ella made it fun and easy. -
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Nora Sent on 09/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my dress here for my wedding. I was more than happy with my beautiful dress, Linda helped me with. I got so many compliments on it. I would highly recommend this shop to anyone looking for a dress or bridesmaids dress.
thank you
Nora Griffin Bokor -
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Katlin Sent on 06/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie was very helpful in finding my perfect wedding dress. She helped me look through the racks and pull some of her own. She was super friendly and great to chat with! She even helped us check out some bridesmaid dresses. Great shop with great people! -
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User1166794 Sent on 05/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had such a great experience finding my bridal gown! Kiyana was so great! She listened to what I was looking for and actually picked the dress we ended up buying. If it wasn't for her, I might have never found the perfect dress! -
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User1159865 Sent on 05/12/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kiyana was very helpful. I appreciated her working with us above and beyond, for several hours to help me go from an idea to the reality of finding my perfect wedding and bridesmaids dresses. We will be back to find a dress for the mother of the bride. I love the selection of styles and dresses B. Ella has!! It's a shame you only get to wear a wedding dress once. -
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Julie Sent on 05/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Megan was absolutely wonderful! I was looking for a dress for my son's wedding and she was so helpful and made me feel so comfortable. With her assistance, I found the perfect dress and I couldn't be happier. -
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Nancy Sent on 04/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had looked for a dress for my Son's wedding for month's and finally with the help of Megan found a beautiful dress for this special event. B Ella had dresses that were beautiful and elegant, and choices for a little younger mom that were elegant and appropriate.. I think I will be very happy with my choice. Thanks Megan! -
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Ashley Sent on 04/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
B Ella was where I first started looking for my wedding dress. After trying on several, Linda S brought one out for me to try on. It wasn't what I thought I wanted but it was! I found my perfect wedding dress. She suggested I look around just to make sure this was "the dress" I looked at several other places but went back to B Ella and got my dress. Linda was such a big help; very patient and you can tell she loves helping people find their perfect dress. The store is so beautiful, they have every kind of dress you could ever want and everyone, including the owner were so great. I am so happy with my dress and the wonderful people at B Ella. Thank you so much to everyone at B Ella for all your help and everything you did for me! -
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Rebecca Sent on 04/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie knew the merchandise very well, and didn't waste my time trying to have me try on what I didn't want. She was willing to do whatever she could to help. -
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Bree Sent on 03/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone at B. Ella has been amazing! Thank you for making my wedding dress shopping experience one to remember! -
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Danielle Sent on 03/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kiyanna was amazing from the very beginning. I showed her a couple pictures of what I was looking for and she knew exactly what to pick. She also knew exactly what she was talking about with different things we could do with the dresses and gave me her honest opinion on them which I valued! -
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Heidi Sent on 07/23/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my Pronovias wedding gown at B. Ella Bridal in October 2011. The dress arrived in late January or early February 2012 for my July 2012 wedding. My consultant was Kiana, with whom I spoke on the phone inquiring as to which gowns they had or could have sent to their store for me to try. Most brides feel this way, but I am EXTREMELY picky and knew that the dress I chose would ultimately be one of the 3 or 4 I originally had in mind to try on. It was a very cute salon and the staff were very helpful. Kiana showed me many accessories, but was not at all pushy. She completely understood my style and was very genuine in her eagerness to help me find what I needed. We left with not just the dress ordered, but a belt as well to add some sparkle, and my mom (never happy with the price of anything on earth) was satisfied with the pricing. The salon is not large, so I would recommend making an appointment to try on gowns if you want to occupy the large mirror and if you have anyone with you. If the consultant has at least an idea of the styles you like, she will be able to give you much more individualized attention. When we went to pick up my gown in February, my mom found her MOB dress and ordered it as well.
I had my dress altered at the Northville location, which I believe just moved to Plymouth, MI. I did this because of Northville's proximity to my home. My experience at this location was also very good and my gown fit perfectly. I am happy to answer any questions anyone may have regarding my experience with B. Ella bridal. -
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Kyra Sent on 06/22/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the store! I cannot fit into sample size dresses without being stuffed into it and not being able to tell if I like it since I am a 16. So I called and spoke with Kyana to see if they had a larger selection of plus sized gowns. She was super excited because they had a large rack of larger sized gowns that were amazing! I made my appointment and made the drive from Downtown Detroit to Ann Arbor. Their selection was awesome!!!! The dresses were pristine as well (in case you can do a sample size). Kyana wasn't my consultant but she remembered me and had told the whole staff I would be in so it felt like they were eagerly waiting to find me a gown! Loved, loved LOVED my experience. When I found THE dress and it came in months later, I was greeted with that same excitement!!! Great place! -
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Charlotte Sent on 08/26/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They made you feel like a princess when you went into the store. TYhey always had everything done when they said they were going to and even sotred my dress for 3 months for me. -
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User2052990 Sent on 02/26/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
As someone who sews, I can honestly say B'Ella sells gowns with a designer look at very reasonable prices. Gorgeous gowns that are definitely affordable and look far more expensive than the price tags.
My daughter had a very vague idea of what she wanted, but no problem. The salesperson truly listened to her and also gauged her reaction. After trying on five gowns, she hit the jackpot and was dancing in front of the mirror.
Her gown arrived 8 weeks BEFORE the promised date.
At the time of purchase, my daughter had planned on using B'Ella for alterations, but the seamstress' schedule was limited and my daughter had to find someone else. -
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Heather Sent on 11/11/20134.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Ana was incredibly helpful when picking out my wedding gown and bridesmaid gowns. Katherine was always so helpful when it came to confirming times and setting up fittings. The girls in this salon are so professional yet low pressure and just seem to know what kind of gown will work on your body. I was amazed at the value as well as my gown looks like it would be a fortune and it was only $600.00 I received so many compliments including the one from my husband that will stick with me forever. He said, "when I saw you walking down the aisle I couldn't breath. You were so beautiful, like a shining star and I was so excited you were going to be mine." AWWWWW He LOVED my dress and it was so comfortable! Thank you so much to all of the staff at B. Ella. There was even a girl who met me at my daughter's studio to drop my dress to me so that I would have it in time for a fitting. THANK YOU ALL!! -
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Dana Sent on 07/10/20134.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my gown, veil, and tiara at B.Ella. They were reasonably priced, and the service was exceptional. We worked with Nancy and were very pleased with her knowledge and professionalism. She really made picking out my wedding dress a wonderful experience. -
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Jennifer Sent on 08/08/20084.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful when I ordered my wedding dress. -
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Megan Sent on 01/24/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience at B. Ella Bridal! I was a walk in on a very busy Saturday. Despite how busy it was and I didn't have an appointment they managed to squeeze me in. And I could not thank them enough for doing this for me, because not only did I find my dream wedding gown, I also found my bridesmaids, and mother of the bride dress! They had an amazing selection to choose from. I owe so much to their manager Katherine! She was amazing, making sure I was well taken care of and treated like a princess even despite me being a walk-in. I could never thank Katherine enough for all she did for me that day, she is a truly amazing person, who goes above and beyond for her brides! -
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User1431100 Sent on 11/10/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The staff were amazing in helping me choose my reception gown. I would highly recommend B. Ella Bridal to any bride! -
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User984162 Sent on 12/15/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
After looking at at least 5 other dress shops, I finally stumbled into B Ella Bridal. They have so many amazing dresses at affordable prices it was hard to go back after choosing mine! I kept seeing new and beautiful things I loved. I would definitely recommend saving yourself the hassle of going to multiple stores and just stick to B Ella. They have a large store that's perfect to bring your friends and family to help you pick your perfect gown. -
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Sheila Sent on 02/03/20084.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a very short time to find a wedding gown, and I went shopping one other store before this one. I loved my experience at B Ella because they let me look at the dresses on my own and they weren't in my face the way that some of the bridal store attendants can be. They really helped me find some beautiful dresses, and then they left me alone so that I could try them on without feeling pressure of strangers staring at me. Once I bought the dress and veil they called me when they came in, and it the dress fit me perfectly and needed no alterations (except for the bustle). I was happy to have just one fitting and I felt that they really helped to get everything done quickly for me. Great place to look for a dress! -
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User1846553 Sent on 02/12/20154.7 out of 5 rating4.7
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my wedding gown at B. Ella's. I found the gown during a sample sale and was able to get it for under 500 (!). The consultant, Nancy, was WONDERFUL! My family liked a dress that I did not like at all, and Nancy took me back in the changing room to plot how we could get them on board with my favorite :)
I did not enjoy the alterations process at all. I kept asking for the dress to be altered in the bust-but was assured that on the day of "a little bit of cleavage never hurt anyone". The issue I was having persisted throughout the day and I was constantly tugging at my dress to stay up. My recommendation is to move AS MUCH AS POSSIBLE before your wedding day so you can identify any issues you may have with fit, and fight like hell to have the alterations team fix it. -
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User1626959 Sent on 05/21/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I looked at dress stores in Ann Arbor, Birmingham, Milford, and even San Diego, California! B. Ella Bridal had by far the best selection! I had narrowed my search down to 3 dresses and then went to B. Ella. I found the same 3 dresses that I had liked at other locations PLUS another dress. I tried all on back to back and 1 clearly blew the others out of the water! Their staff is so polite and helpful. They truly listen to your wants and needs and cater to you. Megan helped me find the dress and Brittany did a lot to assist with the fittings and put the whole look together (suggesting jewelry, etc). I would definitely look to work with either of them if you're visiting their store. -
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User1142495 Sent on 04/23/20134.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
B Ella bridal is where I bought my dress and had them alter it. They did a beautiful job on my dress and it turned out wonderful. My only points off are because I am an out of state bride and the dress came wrapped up poorly smooshed with hello kitty duck tape. Not what I expected when it was shipped. -
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User1001895 Sent on 11/03/20124.7 out of 5 rating4.7
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were so helpful when I was looking for my dress and made me feel like a princess. The only problem was I ordered my dress in February and it did not come in until August, but I believe that was more a problem with the manufacturer than B. Ella. They were very accommodating and joy to work with. They also did my alterations which were a little bit pricey, but my dress fit very nicely. :) -
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Miaisha Sent on 02/06/20154.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I would love to rave and review about my experience with B.Ella! I loved all of the attention and love and admiration that me and my family received from Nancy. She is almost like family now that's how sweet she was to us. I had looked around for a few months but once Nancy used to expertise to put me in this beautiful dress.....I knew it was the one and I knew B.Ella was where we wanted to get my dress from. Their attention to detail is impeccable and the professionalism is second to none. The other young ladies who helped were helpful as well. This place is a very class establishment and definitely has helped make my dream wedding closer to reality. Thank you again! Can't wait to come and try my dress on when it comes back. Love you lots Nancy! -
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Melissa Sent on 07/06/20144.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The saleswoman that helped me was so extremely nice & helpful. -
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Katie Sent on 02/09/20144.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently went to B. Ella to purchase my wedding dress. They offer may different styles in a wide price-range. It was easy for me to find something that I loved and did not put a strain on my bank account. Everyone there was very helpful and helped make it an overall great experience. I am definitely going to use them for the dresses for my bridesmaids. -
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User1432754 Sent on 11/11/20134.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I feel that the management was a little unprofessional. I encountered some issues with my alterations and felt the maturity of the manager was lacking. -
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Melanie Sent on 03/04/20184.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
I used B. Ella Bridal for my bridesmaids dresses after my MOH got her wedding dress and bridesmaid dresses there. I used to live in Michigan, but had moved a long while back (however, my MOH still lived up there at the time, and raved about the shop). I came up over Christmas break to take a look at dresses for my girls, and Dominique helped me to find the most perfect ones. I was such a stickler for the exact color green that I wanted my dresses to be (and was finding no luck elsewhere), and was so thrilled to find it at B. Ella. They helped me coordinate to get my dresses to my girls, who all lived in different parts of the country. The dresses were exactly what I was looking for! -
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Lauren Sent on 02/22/20164.5 out of 5 rating4.5-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
I got my dress here and Nancy was my consultant. She was amazing! My whole group loved her and she found the absolute perfect dress for me based on what I told her I wanted. She was also so helpful in finding a bridesmaid dress that all the girls loved and the price was great! She gave us great advice and insider tips. The only thing with my experience that I would change is that it was very confusing to order bridesmaid dresses. All the girls were measured when we went to pick out the dress and then two months later they told me they couldn't place the order because they didn't have people's sizes when the sizes were confirmed when they were measured. Overall great service and my dress came in super quick! -
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User3439880 Sent on 01/15/20164.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
I thought my experience at B. Ella Bridal was great! The only thing is that their seamstress moved away so they do not have a seamstress and I had to take my dress home instead of leaving it there to get altered. They did recommend a seamstress that had cheaper prices so I am happy with that. I am very excited to get it altered and have it for my wedding day! I plan on going back soon to find a red reception dress. Thanks for all the help B. Ella! -
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User1439775 Sent on 11/15/20134.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Everyone at B. Ella was very easy to work with. At the time of my wedding they only had one woman doing alterations, so those took a bit longer than expected, but my dress was done on time and looked fabulous! I also purchased my accessories here and received many, many compliments on those as well! I would definitely recommend B. Ella if you are looking for great value and a large selection of dresses. -
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Kimberly Sent on 11/10/20134.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an amazing time picking out my dress! Nancy was attentive and very welcoming. Appointments for alterations were fine; not great, but not bad either. I would definitely recommend B Ella Bridal. -
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Casandra Sent on 08/21/20134.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 2.5 out of 5 rating2.5
Megan was a God sent to work with., she picked out the dress I ended up buying. I did not have the best experience with the alterations of my dress. Every alteration visit costs me more and more and unecessary trips back. -
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Taylor Sent on 06/13/20164.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Loved my time at B. Ella! I purchased my Mori Lee bridal gown from them as well as four Mori Lee bridemaid's dresses and a mother of the bride dress. We worked with Jamie the first time I went to try on dresses and requested her each time we went back. We choose to do alterations else where do to the fact that their seamstress is only there on Thursdays from limited times. It is not like what you see on wedding shows where they cater to your every need but it is definitely a great shop to look at! -
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User1442621 Sent on 11/18/20134.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience shopping for my wedding dress at B.Ella Bridal. I was tight on time to get my dress in 6 weeks, but the ladies at B.Ella helped me to find a dress that was both in my price range and would be available in time.
In the end I was able to buy a sample dress off of the rack and walked out of the store with my dress that day.
Even though my dress was a sample it was in wonderful condition and looked just as good as if I would have ordered it. -
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User2656522 Sent on 06/21/20164.3 out of 5 rating4.3
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Quality of service 2.5 out of 5 rating2.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
B Ella Bridal and Kiyana helped me find my perfect, dream wedding dress!! I found them on here and booked an appointment right away! I probably tried on 3 other dresses before I found the one! Then, "the one" a Morilee gown, #5401 was only in Ivory at the shop. I had my heart set on a blush gown but this was most definitely the one. Kiyana looked online and they had 1 dress left at their factory in blush! They put it on hold for me right away. They also helped me find the perfect belt that totally 100% finished the dress and the perfect veil. It didn't officially go with the belt but it matched so well! Everyone was so nice their and helpful. We went back for bridesmaids dresses and again, they were totally helpful but we didn't end up getting them there.
The only thing I wouldn't recommend is getting your dress tailored there. The seamstress is the nicest woman, but I was driving an hour and a half from my house in traffic, before work to get there and the first two fittings seemed kind of pointless as nothing really got done. She is only there on Thursdays and not before 2. I know it is wedding season (our wedding was June 11t 2016) but that's not a very good schedule for a working bride planning her own wedding. The day I picked up my gown, she tried to tell me Id have to come back the Thursday after my wedding to get it! They did end up getting it done that day, but the last minute stitches that she hadn't done came apart during the wedding and had to be fixed on the spot. My "ladies" nearly had a Janet Jackson moment, thank God for my bridesmaids and Mom!! For the amount of money I spent on the tailoring ($800) and the drive i made to get there, I would recommend finding a good tailor closer to your house. -
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