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Aztec Events & Tents Reviews

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Reviews

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    Perveen Sent on 06/02/2022
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    Professional, experienced and excellent

    We worked with Aztec for our wedding - needed to bring in the professionals since we were getting married outdoors on pretty rugged terrain. Erin was our point of contact and was incredibly patient, knowledgeable and helpful the whole journey. It turned out beautifully in no small part to them!
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    Bethany Sent on 11/04/2020
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    Definitely recommend!

    Like with so many others, the pandemic created a lot of uncertainty around our wedding. In late summer we decided to postpone our large celebration until next year and hold an intimate family ceremony on our original date. Since our wedding was originally going to take place out of state, we had to find all new vendors for our ceremony this year. We held our reception at a house since it was so small but we still wanted to make it feel special so we decided to rent all our place settings. Any Occasion made everything so easy! From pick-up to drop-off, it was a breeze. Thank you!
  • Ian
    Ian R. Sent on 08/12/2020
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    Great experience!

    Thank you, Ray, at Aztec for always being so helpful and for making my experience stress free. Our business works with Aztec on a regular basis, but they recently helped me and husband with some rentals for our wedding.
  • illustration stars

    Are you interested?

  • Kayla
    Kayla Sent on 01/04/2020
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    Selection Galore and Easy Experience

    They made our rentals such an easy experience! They had a lot of options available which made it easy for me to find exactly what we wanted! The rental process was smooth and easy, pick up took like 10 minutes and our family was able to drop off the items for us! Super easy, very professional, and very helpful ladies in the showroom!
  • Amanda
    Amanda Sent on 06/17/2019
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    Rentals went off without a hitch!

    We used Aztec to rent our stage, a bar, and some additional tables and chairs. They were so easy to work with, and everything went off without a hitch. Aztec came recommended by our planner, and I’d happily recommended them myself!
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    Stephanie Sent on 02/03/2018
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    Aztec is simply amazing!! The team is always so responsive to emails and a complete joy to work with on event day. Their rentals are always in great condition - always clean and exactly what you are expecting. I would recommend this company to anyone looking for any event rentals!! HIGHLY RECOMMEND!!
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    Daniella Sent on 02/01/2018
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    I absolutely love working with Aztec. Their entire team from sales down to the warehouse crew are amazing to work with. Everytime I come for a pick up for an event, the warehouse team takes extra steps to ensure that the order is perfect and that everything is accounted for. They are always so friendly when I pull up to the loading dock. Chelsea in the sales office is a dream to work with! She is on top of every detail and makes sure that I cover all of my bases when it comes to creating the perfect event. If I could give them 100 stars I would!!
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    Jessica Sent on 01/27/2017
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    I loved working with Aztec rentals! Found them on wedding wire, they were affordable compared to other rental companies for chargers and flatware! We did local pick up and drop off to cut some of the costs, the only mistake was we got the wrong spoons with our order, but turned out no one even noticed, AND we really didn't even need spoons. When I went to return everything the day following the wedding I was missing like 10 items (flatware) but since there was a small error they didn't charge me for the missing items which I truly appreciate! I would definitely recommend them to any company and I do still plan to use them in the future for sure! Thanks so much again for being a part of our wedding!
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    Emily Sent on 12/12/2016
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    My family has used Aztec for numerous events including my wedding, rehearsal dinner and a few bridal showers. I personally did not work directly with them but the day of my wedding they were one of the first trucks I saw pulled up to the venue with items already inside and setup. Their tables and chairs were in great condition and were perfect for our special day. They were one of the only vendors in the Houston area to have crossback chairs and I was lucky enough to get to rent them before someone else had! I recommend going to their warehouse and checking out what they have to offer.
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    Christine Sent on 12/06/2016
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    Chelsea at Aztec is so wonderful to work with. Every time I have the pleasure of working with her, she is responsive, helpful, thorough. The staff on the day of is also knowledgeable and helpful.
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    Diane Sent on 06/03/2015
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    Rented dishes for dinner at reception. Delivered on time as promised. Accepted back dirty dishes which was extremely helpful.
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    Eric Sent on 01/27/2014
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    Beautiful setup, our guests loved it, thanks!
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    Jeannie Sent on 11/06/2013
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    Thanks, Amy, for all of your help and patience with the many changes we made! The reception was beautiful, especially the Chiavari chairs with the sashes wrapped around the top as you suggested. The hemstitched napkins and flatware were perfect for our rustic vintage theme -- we rolled them and tied them with twine and a sprig of lavender! Delivery and pick-up were right on time and your staff was wonderful. We discovered that we were a few chairs short and they immediately went back to the warehouse, got the chairs and brought them to us. The linens were beautiful and the cocktail tables fit perfectly on the deck. Thanks for recommending the lanterns, they were the perfect accent for the seating chart arrangement. Mostly, thanks for truly caring that our special day was flawless -- thanks to your attention to detail, it was more than we could have asked for!
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    User1273597 Sent on 08/05/2013
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    They have any and everything you could ever possibly need to rent for your reception! Also the staff is great--very easy to contact and work with.
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    S Sent on 11/21/2012
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    I was very happy with the service I received here. I got some lovely table linens for a reasonable price and was able to avoid paying a delivery or clean up fee since my coordinator picked them up & returned them for me. This vendor was very easy to work with.
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    Sara Sent on 03/20/2012
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    Thank you David for helping my mom and I with all our rental needs. Your suggestions where a great help. My wedding was beautiful. My parents home was able to accommodate everyone, our wedding was amazing!!!!!!!! Thank you. Sara and Alicia Alaniz.
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    Lauren Sent on 01/03/2012
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    Aztec provided all of the tables and chairs for my wedding! They are offer so many different options it was hard to choose. I really liked them because they were professioinal and prompt.
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    Hannah Sent on 09/27/2011
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    I used Aztec Rentals for my wedding and couldn't be more pleased! I rented my chiars, tables, linens, diningware, untensils, and margarita machines from them. They delivered everything ontime and were very helpful with setting everything up. They also picked everything up on time as promised. All of the products rented were of great quality and I was very pleased with my transaction. Their prices are pretty comproable with other rental places, but I chose to go with them because they had EVERYTHING I needed and were very helpful. I definitely recommend them to other brides!
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    Susan Sent on 11/22/2010
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    We rented chairs and linens from them and they did a great job at delivering and picking up. The only thing that wasn't perfect were the chairs. They had dings everywhere but thank goodness it was dark so you couldn't see them.
  • elleMichelle
    Lauren Sent on 07/08/2010
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    I rented my gazebo chairs from Aztec. The staff was very nice in helping me select the perfect chairs for the gazebo. They are very competitive and have low prices compared to other rental companys in the Houston-metro area. If you are looking for a vendor, check them out before making a final decision!
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    Codrutza Sent on 11/04/2009
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    We rented linens and glasses from them. Great items and choices, service charges a little high but we had flexibility so we were able to return items ourselves and save money that way.
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    Lyndsi Sent on 08/13/2008
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    Absolutely no problems with this company whatsoever! They were perfect. The guys at the store were nice, the selection was easy to do as they had plenty of table settings in the store. The chairs were delivered on time and were clean, and they picked them up on time as well. Easy to deal with, which is important when you are planning a big event!
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    Angeles Sent on 05/07/2008
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    Everyone here is very professional and they know what they are doing.. Tents are wonderful and every item they have is top knotch and good quality.... they will insure your wedding is a night to remeber!!!!!!!!!
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    Tzu-Yu Sent on 05/11/2013
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    They provided good amount of selections in the show room and very helpful. Save a lot of time.
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    Sami Sent on 03/01/2011
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    After an extensive search in the Houston area for different linens and china, we found Aztec to have the best quality and prices. The personnel were very professional and we would highly recommend them for any large event you may have!
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    William Sent on 05/02/2010
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    The linens table and chairs we rented from them were really affordable. They did a great job delivering it to us. They are a great place to rent your wedding supply!

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    Alice Sent on 11/04/2008
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    We rented glasses from Aztec, who were prompt, nice glasses, and reasonably priced.
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    Lizet Sent on 08/15/2017
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    I had a great experience working with Veronica at Aztec. I thought Aztec would be very expensive and they were not. Veronica worked on the prices with me and recommended decor pieces after I described what I was looking for. Their selection is amazing and I was able to take advantage of a summer special they had on their ghost chairs which went perfect with the venue and made my wedding feel like a fairy tale event (in my humble opinion).

    Where you might struggle to think that Aztec is affordable is once you factor in their after-hours delivery/setup/pickup charges. My venue required all decor to enter after 2pm and to be removed the same night. Since my wedding was on a Saturday, this meant that I had to pay for after-hour services for two men at 2pm and two men at 11:30pm. This almost priced Aztec out of my budget but Veronica was able to work out the rental prices to help offset some of that cost.

    So, just be sure to shop around. And try to negotiate on those fees.
  • John
    John Sent on 08/26/2019
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    Responsive & Flexible

    With an outdoor ceremony in Houston, you always have to be prepared for the possibility of rain. Thankfully, our storms cleared up and we didn't need the tent after-all. Besides the restocking fee, we were able to cancel a few days before the wedding without a problem, which was great! Ryan at Aztec was incredibly responsive, professional, and easy to work with.
    I'll be honest though, I was very surprised at the price of a tent. Apparently, in HTX, there aren't a lot of high-quality tent options, so you if you want a nice tent for your wedding, you have to pay a pretty penny for Aztec. To add lighting? It doubled our cost, and actually made it too expensive to consider. Again, thankfully we didn't need it in the end! haha.
    Just be prepared if you're doing an outdoor wedding and needing a tent, Aztec isn't cheap and - unless you're planning to start up a competitor company to drive down their pricing - they're the best option given the quality of their work.
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    User1474204 Sent on 12/16/2013
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    We used Aztec for renting extra tables, chairs, and table linens for our wedding in December. They were absolutely great to work with and the pricing seemed very reasonable. Everything went off with out issue for the wedding day.
  • User319520 Sent on 04/06/2010
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    We rented chairs from Aztec for our Wedding. We picked up the chairs on Friday and returned them on Monday - all for the cost of 1 day's price. This was great value for us - also being able to pick up the chairs on Friday allowed us to set up the venue (our home) the day before the wedding and not worry about chairs on the morning of.
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    Courtney Sent on 02/09/2010
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    My husband and I rented gold chivalry chairs from Aztec for our wedding ceremony and reception. Prices were decent compared to other vendors we had looked at. They were very professional and responsive to my emails. Thanks so much!
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    Chandrea Sent on 03/31/2009
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    Rented 52 chairs and a table. They were great, but I always found myself leaving a message and waiting fro a call back. The call usually came within 24hr, but I like to call and get someone right away. Other than that, I got what I asked for and they delivered on time.
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    Camille Sent on 12/10/2012
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    What can I say tents are expensive. But the overall product always makes everything gorgeous!!!
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    User2473682 Sent on 01/18/2016
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    Joseph came out to assess our area and tent needs and made great suggestions beyond what we had considered. We also included all our flatware, cutlery, glassware and linens from them. Setup, pick-up and pricing - all worth it!
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    Kems Sent on 07/01/2015
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    The rental items were nice but the customer service could be better.
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    Lauren Sent on 11/05/2009
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    The items were of reasonable price that we rented (linens, tables and chairs). The only issue was a call two days before my wedding saying that the items that I had rented were destroyed in a fire and that they had two options. They wanted to charge me more money for replacements that were more expensive. Tacky
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    Vanessa Sent on 02/27/2014
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    We visited Aztec several times are were happy with their customer service and selection. They gave us great suggestions. On the day of our wedding though, there were shortages with our order and our coordinator had to run out during the reception to make sure we had enough place settings, which was very frustrating.
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    Mary Sent on 01/08/2015
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    Overall their work was amazing and everything looked beautiful! But other than that it was so rough working with this company. My time with them started off completely rough. I went a whole year without any answers from aztec even with a few email nudges. After a sales person was finally assigned to my project i kept getting 'wrong quotes' and each new correct quote for the tent that i needed kept getting more and more expensive. I was set to spend and arm but not a leg and let me tell you there's a charge and fee for each and every little thing. I had minor issues the day of the wedding and was told that (not in these exact words) since i was cheap and didn't want to pay for a technician to be there the entire evening that i would have to pay for someone to come out to turn on their generator that i rented from them. Luckily they were nice not to charge me since it took the technician less than 40 minutes to take care of a few issues. What kind of irritated me was that the project manager told the venue coordinator not to assist me so that she wouldn't be held liable for any issues that came about. They did give a discount for all my troubles but of course, they misquoted me again so they raised the price of the tent and then gave me a discount. They will be quick to take your money but the money i spent definitely wasn't representative of the service that's for sure. They have a large inventory which makes it easier to use them. But my experience is that smaller companies and sometimes new and young companies definitely give you better service.
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    Brandy Sent on 05/20/2013
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    The girl I was working with left a month or two before my wedding and no one thought to call and let us know. I only found out after numerous calls and finally showing up at the warehouse. Several times, they would tell me the linens that I selected were available and then I'd get home and get a call saying they weren't and I had to go back and select something else. It was a very frustrating process.
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    Heidi Sent on 12/06/2018
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    Terrible Experience - Brides, Beware!

    Be careful working with Aztec Rentals...I paid extra for my rentals to arrive between 8 am and 1 pm, and they showed up at 2 pm! We only had the location for one day of set up before the wedding, and they guaranteed they would finish in 3 hours or less...they were still setting up the pipe and drape at 8 pm when I left for the rehearsal dinner. The manager called me in the car on the way to my rehearsal dinner to explain that they would resolve the issue of the falling pipe and drape (like dominoes). The workers claimed the A/C was too strong and was blowing it down...but the A/C was not on. Aztec simply had not sent enough sand bags. Thankfully they resolved the situation, and reimbursed me for the delivery fee, since they arrived way past their allocated window of time. Still a very disappointing and stressful situation. Not impressed!
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    Christina Sent on 12/21/2016
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    I have used Aztec for quite awhile and it seems like my interactions with this company keep getting more and more negative. Their flexibility is limited and their delivery fees are astronomical; they really nickel and dime you. But what really gets me the most is their lack of friendliness. I can sense an annoyed tone in most emails I receive and just an all around lack if kindness. I feel like I am a nuisance every time I place an order. I have moved a lot of my business over to another company in the area since I have found most of my interactions to be very frustrating. Lastly, their product is not well taken care of; there are a lots nicks and scratches on most of their items.
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    User2921367 Sent on 12/21/2016
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    I have used Aztec for quite awhile and it seems like my interactions with this company keep getting more and more negative. Their flexibility is limited and their delivery fees are astronomical; they really nickel and dime you. But what really gets me the most is their lack of friendliness. I can sense an annoyed tone in most emails I receive and just an all around lack if kindness. I feel like I am a nuisance every time I place an order. I have moved a lot of my business over to another company in the area since I have found most of my interactions to be very frustrating. Lastly, their product is not well taken care of; there are a lots nicks and scratches on most of their items.
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