Kasey Gruen Photography Reviews

Reviews

Awards

18

• Meredith Sent on 01/31/2020
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  Kasey is amazing!

  Kasey and her husband are so great to work with - nice, friendly organized and professional. From the minute we met Kasey we knew we wanted her to be with us on our special day! We can’t wait to see the photos!!

  Kasey and her husband are so great to work with - nice, friendly organized and professional. From the minute we met Kasey we knew we wanted her to be with us on our special day! We can’t wait to see the photos!!

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  Danielle G. Sent on 06/07/2020
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  Kasey Gruen Photography

  Kasey Gruen Photography was so nice to work with for our wedding! Kasey new the Biltmore property very well and new all the spots to get the perfect pictures for our wedding day (which was good due to the rain we had)! And despite the rain, the pictures were absolutely stunning!! Kasey was very easy to work with, especially with us being out of town; all of our communication prior to the wedding was through phone/email and she managed to capture our day perfectly regardless! Highly recommend!!

  Kasey Gruen Photography was so nice to work with for our wedding! Kasey new the Biltmore property very well and new all the spots to get the perfect pictures for our wedding day (which was good due to the rain we had)! And despite the rain, the pictures were absolutely stunning!! Kasey was very easy to work with, especially with us being out of town; all of our communication prior to the wedding was through phone/email and she managed to capture our day perfectly regardless! Highly recommend!!

  • +2 photos
• Bridget Sent on 08/16/2016
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  Kasey was amazing. She sprained her ankle while taking pictures and still stayed for four more hours! The pictures are unbelievable, she has an eye for great lighting, especially outdoors. I would highly recommend her!

  Kasey was amazing. She sprained her ankle while taking pictures and still stayed for four more hours! The pictures are unbelievable, she has an eye for great lighting, especially outdoors. I would highly recommend her!
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• Brittany Sent on 08/20/2016
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  Kasey has been amazing during our entire wedding process- engagement, first look, wedding ceremony, reception...EVERYTHING! Her idea of photography is so natural and organic; she suggests poses that aren't forced or artificial. As we do our engagement photos, we absolutely adore our wedding photos as well as the gift box and USB. The USB box has actually earned a spot on our fireplace mantel as it truly is too beautiful to tuck away. We were very appreciative of the secure website as it allows us to share those memories with our closest family and friends. The true essence of our love and happiness, as well as those who share it with us, was definitely captured in our pictures. We couldn't be more thankful for Kasey and her expertise.

  Kasey has been amazing during our entire wedding process- engagement, first look, wedding ceremony, reception...EVERYTHING! Her idea of photography is so natural and organic; she suggests poses that aren't forced or artificial. As we do our engagement photos, we absolutely adore our wedding photos as well as the gift box and USB. The USB box has actually earned a spot on our fireplace mantel as it truly is too beautiful to tuck away. We were very appreciative of the secure website as it allows us to share those memories with our closest family and friends. The true essence of our love and happiness, as well as those who share it with us, was definitely captured in our pictures. We couldn't be more thankful for Kasey and her expertise.
• Ron Sent on 08/15/2016
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  We selected Kasey from reviews and vendor list choices, our wedding was in Waynesville, NC and we had first look photos on the Blue Ridge Parkway before wedding she accommodated everything we asked for and of all vendors we both think she did the best job. Our wedding had a few hiccups with other vendors, not her and she stepped in and tried to take care of the others even though wasn't her job. My wife and I are very pleased that we choose her and our photography came out amazing, breathtaking views and we are still working with her getting a custom canvas print and look forward to continuing business with her on our next adventure. We also loved our key-sake box with our USB pictures. Thank you Kasey for your exceptional service, value, and professionalism.

  We selected Kasey from reviews and vendor list choices, our wedding was in Waynesville, NC and we had first look photos on the Blue Ridge Parkway before wedding she accommodated everything we asked for and of all vendors we both think she did the best job. Our wedding had a few hiccups with other vendors, not her and she stepped in and tried to take care of the others even though wasn't her job. My wife and I are very pleased that we choose her and our photography came out amazing, breathtaking views and we are still working with her getting a custom canvas print and look forward to continuing business with her on our next adventure. We also loved our key-sake box with our USB pictures. Thank you Kasey for your exceptional service, value, and professionalism.
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  User2633855 Sent on 06/04/2016
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  My wedding was probably not the easiest to shoot due to my BIG family that arrived early, a groomsmen that never showed up and the fact that I lost track of time and forgot to get dressed, but Kasey was amazing! She kept everything moving and was such a great sport handling my nontraditional festivities... I hate having my picture taken, but Kasey made me feel comfortable and went along with my desire to take pretty pictures in ugly places...and the photos turned out AMAZING! Thanks Kasey for capture our day and delivering our photos so quickly.

  My wedding was probably not the easiest to shoot due to my BIG family that arrived early, a groomsmen that never showed up and the fact that I lost track of time and forgot to get dressed, but Kasey was amazing! She kept everything moving and was such a great sport handling my nontraditional festivities... I hate having my picture taken, but Kasey made me feel comfortable and went along with my desire to take pretty pictures in ugly places...and the photos turned out AMAZING! Thanks Kasey for capture our day and delivering our photos so quickly.

  Kasey Gruen Photography's reply:

  Thanks so much for the review. It was pleasure taking part in your beautiful wedding day!
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  User2480936 Sent on 12/25/2015
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  Kasey helped me during my wedding so much. Besides taking beautiful photos, she also stepped in and bustled my dress when no one else could figure it out! She went above and beyond for me and I am truly grateful. She is reasonably priced and is very professional. I highly recommend Kasey!

  Kasey helped me during my wedding so much. Besides taking beautiful photos, she also stepped in and bustled my dress when no one else could figure it out! She went above and beyond for me and I am truly grateful. She is reasonably priced and is very professional. I highly recommend Kasey!
• Laurel Sent on 05/31/2015
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  Kasey was great to work with! We only had about three months or so when we booked her and she was more than accommodating and squeezed in engagement, bridal, boudoir and wedding photos. Turn around time was super quick getting the other shoots back within the next day and some same day. Very flexible and very sweet, made my husband and I feel extremely comfortable!
  
  Thank you so much Kasey!!

  Kasey was great to work with! We only had about three months or so when we booked her and she was more than accommodating and squeezed in engagement, bridal, boudoir and wedding photos. Turn around time was super quick getting the other shoots back within the next day and some same day. Very flexible and very sweet, made my husband and I feel extremely comfortable!
  
  Thank you so much Kasey!!
• Maureen Sent on 04/21/2014
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  I would highly recommend the Gruens to any bride. I found their website after another photographer fell through and I am so glad I did! They offer a fantastic value with many options and their photos are beautiful. They were everywhere without being in the way (most of the time we didn't even know they were there)! Kasey jumped in at our wedding and helped us out when another vendor dropped the ball - definitely above and beyond what we expected and we are extremely grateful! She has a mellow demeanor and helped to keep me calm the whole time, whether she realized it or not! They were both efficient and thorough. I can't wait to see the rest of my pictures!!

  I would highly recommend the Gruens to any bride. I found their website after another photographer fell through and I am so glad I did! They offer a fantastic value with many options and their photos are beautiful. They were everywhere without being in the way (most of the time we didn't even know they were there)! Kasey jumped in at our wedding and helped us out when another vendor dropped the ball - definitely above and beyond what we expected and we are extremely grateful! She has a mellow demeanor and helped to keep me calm the whole time, whether she realized it or not! They were both efficient and thorough. I can't wait to see the rest of my pictures!!
• Casey Sent on 12/01/2013
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  I found Gruen Photography & Design online and after our first meeting I hired Kasey to shoot our wedding and reception. She is so sweet and sincere and was such a pleasure to work with from the beginning. She was very prompt with questions about planning and flexible in scheduling my bridal shoot. She did an amazing job with my Bridal pictures and was very open to ideas. The day of the wedding, she arrived on time and was very professional and immediatley began taking pictures. She was very patient and easy to work through the wedding and the reception. By the end of the night, I felt like she was more like a good friend that was sharing in my day! I haven't seen my wedding pictures yet, but I am completely confident that they will be perfect! I would definitley recommend her to others as well as use her again!

  I found Gruen Photography & Design online and after our first meeting I hired Kasey to shoot our wedding and reception. She is so sweet and sincere and was such a pleasure to work with from the beginning. She was very prompt with questions about planning and flexible in scheduling my bridal shoot. She did an amazing job with my Bridal pictures and was very open to ideas. The day of the wedding, she arrived on time and was very professional and immediatley began taking pictures. She was very patient and easy to work through the wedding and the reception. By the end of the night, I felt like she was more like a good friend that was sharing in my day! I haven't seen my wedding pictures yet, but I am completely confident that they will be perfect! I would definitley recommend her to others as well as use her again!
• Beth Sent on 09/25/2010
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  I was 100% satisfied with Gruen Photo & Design and would recommend them to anyone! First they worked with me to design a package that worked for me. On our big day Kasey was organized but flexible. All our guests commented that she was very nice and great to work with. Best of all, we LOVED our pictures!! And Kasey had them ready for us so quickly too!

  I was 100% satisfied with Gruen Photo & Design and would recommend them to anyone! First they worked with me to design a package that worked for me. On our big day Kasey was organized but flexible. All our guests commented that she was very nice and great to work with. Best of all, we LOVED our pictures!! And Kasey had them ready for us so quickly too!
• Haley Sent on 03/06/2010
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  Gruen Photo & Design was WONDERFUL! They were extremely organized and very helpful. I did not have to worry at all on my wedding day. They are very personable and made me feel so comfortable. I was extremely happy with them! I would recommend them to anyone!

  Gruen Photo & Design was WONDERFUL! They were extremely organized and very helpful. I did not have to worry at all on my wedding day. They are very personable and made me feel so comfortable. I was extremely happy with them! I would recommend them to anyone!
• Lisa Sent on 11/20/2009
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  Jason and Kasey were excellent! They had a deal going on and I got a full day of photography for my wedding day for only $1000! What a steal! They were very professional and I love my pictures. I couldn't have asked for anything better.

  Jason and Kasey were excellent! They had a deal going on and I got a full day of photography for my wedding day for only $1000! What a steal! They were very professional and I love my pictures. I couldn't have asked for anything better.
• Davina Sent on 12/23/2009
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  Gruen Photo & Design took the time before the wedding to plan out when and were we would do some photos. Then the day of my wedding they were ready and very kind to everyone at the wedding. My guests have told me over and over how nice and kind they were. I had them do a photo book for me that is AWESOM! Everyone I show it to loves it and I will treasure it always!

  Gruen Photo & Design took the time before the wedding to plan out when and were we would do some photos. Then the day of my wedding they were ready and very kind to everyone at the wedding. My guests have told me over and over how nice and kind they were. I had them do a photo book for me that is AWESOM! Everyone I show it to loves it and I will treasure it always!
• Liz Sent on 12/24/2009
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  Kasey and Jason Gruen totally worked with us on what we wanted and our style. I was especially impressed with the leatherbound album that Kasey created for us; it was artistic and elegant!

  Kasey and Jason Gruen totally worked with us on what we wanted and our style. I was especially impressed with the leatherbound album that Kasey created for us; it was artistic and elegant!
• Casey Sent on 01/02/2010
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  Jason and Kasey were the best photographers a bride could ever ask for! Not only are their photos and skills top quality but they are also very flexible and work with you to make your special time go as smoothly as possible. I wouldn't reccommend anyone else!

  Jason and Kasey were the best photographers a bride could ever ask for! Not only are their photos and skills top quality but they are also very flexible and work with you to make your special time go as smoothly as possible. I wouldn't reccommend anyone else!
• April Sent on 06/19/2014
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  Quality of photos is great. I feel like Kasey could have used an assistant during shoots, however, and sometimes it was hard to follow her directions. She was so quiet that we sort of felt awkward during our shoot- it could have been a lot more fun. During the wedding there was a misunderstanding with the schedule and it was made out to be a bigger deal than I felt it should have been, so that stressed me out. She didn't seem to mesh or work well with my other vendors. Received engagement and bridal photos within fair amount of time, but it has been 6 weeks and still waiting on wedding photos. I know she is busy with a family and other clients but overall I feel like because my wedding was smaller and "simpler" than others she is used to, I haven't received the kind of service that we paid thousands of dollars for.

  Quality of photos is great. I feel like Kasey could have used an assistant during shoots, however, and sometimes it was hard to follow her directions. She was so quiet that we sort of felt awkward during our shoot- it could have been a lot more fun. During the wedding there was a misunderstanding with the schedule and it was made out to be a bigger deal than I felt it should have been, so that stressed me out. She didn't seem to mesh or work well with my other vendors. Received engagement and bridal photos within fair amount of time, but it has been 6 weeks and still waiting on wedding photos. I know she is busy with a family and other clients but overall I feel like because my wedding was smaller and "simpler" than others she is used to, I haven't received the kind of service that we paid thousands of dollars for.
• Kristen Sent on 06/08/2016
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  It truly pains me to write this review. I wanted nothing more than to give the most important vendor of our wedding, our photographer, a rave review, but unfortunately, I cannot. Working with Kasey Gruen Photography was an unfortunate experience that I would not want any bride or groom to deal with. She really needs to work on her professionalism and customer service.
  
  I will admit that we have some really good photos. But the photos don't make up for the terrible service and MANY requested and missed photo opportunities. I even went as so far as to include sample photos of what I wanted in case my written descriptions of what I wanted were unclear.
  
  Our wedding album is incomplete and we have resorted to requesting family and friends send us their photos to help gather the missed moments. Looking at the photos is upsetting because it just reminds us of how many photos Kasey missed by mismanaging her time. For example, Kasey spent time photographing my flowers so much that I have 11 individual photos of them, not to mention the other 20 photos that my bouquet naturally appears. Kasey even used a guest of mine as her assistant during the staged photos!
  Another time, during the cocktail hour of my wedding I had to leave the room and find Kasey to ask her to come upstairs to the room. I found her downstairs talking to her husband who was our second photographer we hired that day to take photos during his time. With two photographers present we should not have had any missing photos or time gaps. Before the wedding I requested that she take photos of people signing our “guest book.” This was an important moment to us and we thought we were ensuring that no pieces of frozen time would be missed, but this is just one of our requested photos that went unfulfilled.
  There is more, but no characters left to tell the story!

  It truly pains me to write this review. I wanted nothing more than to give the most important vendor of our wedding, our photographer, a rave review, but unfortunately, I cannot. Working with Kasey Gruen Photography was an unfortunate experience that I would not want any bride or groom to deal with. She really needs to work on her professionalism and customer service.
  
  I will admit that we have some really good photos. But the photos don't make up for the terrible service and MANY requested and missed photo opportunities. I even went as so far as to include sample photos of what I wanted in case my written descriptions of what I wanted were unclear.
  
  Our wedding album is incomplete and we have resorted to requesting family and friends send us their photos to help gather the missed moments. Looking at the photos is upsetting because it just reminds us of how many photos Kasey missed by mismanaging her time. For example, Kasey spent time photographing my flowers so much that I have 11 individual photos of them, not to mention the other 20 photos that my bouquet naturally appears. Kasey even used a guest of mine as her assistant during the staged photos!
  Another time, during the cocktail hour of my wedding I had to leave the room and find Kasey to ask her to come upstairs to the room. I found her downstairs talking to her husband who was our second photographer we hired that day to take photos during his time. With two photographers present we should not have had any missing photos or time gaps. Before the wedding I requested that she take photos of people signing our “guest book.” This was an important moment to us and we thought we were ensuring that no pieces of frozen time would be missed, but this is just one of our requested photos that went unfulfilled.
  There is more, but no characters left to tell the story!

  Kasey Gruen Photography's reply:

  This wedding received my utmost effort and attention as any other of my weddings that have been extremely successful and in which the wedding couples have given my rave reviews. I pride myself on my effort, customer service, and overall quality. This wedding was successful in overall product delivered from my side and customer service level. Multiple reviews over the past years are evidence of my dedication to the quality of work, friendliness, adaptability, service level, and overall value. I am honored to play a role in all weddings, including this one.

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