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Weddings

Arrow Prestige Limousine & Coach Reviews

Arrow Prestige Limousine & Coach

Arrow Prestige Limousine & Coach

Warwick, RI
4.8 out of 5 rating, 18 Reviews
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Reviews

4.8 out of 5 rating
18 Reviews
  • Quality of service
    4.8 out of 5 rating
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    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
94% Recommended by couples

Awards

18
WeddingWire Couples' Choice Awards 2020 Winner
  • Ann
    Ann Sent on 09/16/2019
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    Great and friendly

    The driver was very friendly and easy to work with. They worked with us so well and were so flexible and great. I will highly recommend them! The cost was not crazy the car was clean and stocked with water for us. Great job!
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    Marina Sent on 09/23/2019
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    James was the best!

    If there is something that made me incredibly happy and stress free the day of our wedding was how patient and incredibly professional our limo driver was! Due to weather, there was a last-minute change to our ceremony plans. In the hecticness of it all, we forgot to inform Arrow Prestige that we wouldn't need the service till later. James arrived (on time) and he patiently waited for all the pics to be done, for us to get ready, and to finally get the show in the road. He was happy, friendly and provided excellent customer service. I must have apologized a million time and each time he smilled and said: 'no worries at all, this is your day, and I'm here not worried about a thing and neither should you. Enjoy it!'.
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    Julia Sent on 09/23/2019
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    Amazing experience

    I had a great experience working with Arrow Prestige Limo for my wedding day and would absolutely hire them again. They were able to split the 5 hour minimum into two separate times so they transported us to the church and reception and then again after the reception several hours later (without charging us for the hours in between). The staff at Arrow Prestige were so kind every time I called and very helpful in figuring out the final details of the day. Our driver was so patient, professional, and was on time for everything. It was truly a seamless experience and I'm grateful I hired them.
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  • Sarah
    Sarah Sent on 08/15/2019
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    Good communication and arrived early

    This was the only company that wasn't trying to overcharge us for a limo rental because it was a wedding. They are the best price, answered all our questions, and arrived early the day of the wedding and didn't give any pressure to hurry. Our limo driver was polite and friendly. Would definitely use this company again.
  • Emily
    Emily Sent on 05/19/2019
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    Quality Service

    Before my wedding, I didn't have much experience with services like this to compare my wedding experience in June 2018 to. But after being n weddings after mine and seeing how disorganized they can be, and so unexpectedly, I am so glad we didn't have to deal with that with these guys. It was easy to plan a schedule to get the groom and his guys and myself and my girls to the venue at the perfect times, the drivers were nice, the limos were roomy and clean. And the limo driver even knew our DJ, who was the first person we saw when we pulled up to the venue. It was sort of a comfort to see that everyone around there was used to working with each other on big events like this. Would definitely use them again if I ever need another limo in Newport!
  • K
    Kaitlyn Sent on 03/09/2017
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    We used Arrow-Prestige for our wedding on February 18. We reserved the 26-passenger Luxury Coach. Debbie and the coach arrived right on time at the Omni and took us to our ceremony location, after the ceremony Debbie brought us back to the Omni in a timely fashion. Debbie was so nice and always offered to help with whatever we needed. The luxury coach was a great choice; there was plenty of room for the 14 people in the bridal party. Arrow-prestige was extremely easy to work with and I would highly recommend their services, very reasonable prices.
    Thank you,
    Kaitlyn & Bill
  • User2763445 Sent on 09/11/2016
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    They came on time, were nice, provided water, let us leave our trash when we were done.. Can't ask for much more!
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    Alyssa Sent on 07/10/2016
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    They were the only transportation company that would work with us on our specific timing needs, which was amazing -- we were able to spread out our 5 hour minimum, and it worked really well for our guests. Everyone came in on time (we were praised by the venue for having such punctual guests), and when we asked the driver on the last shuttle run from the reception to wait for stragglers coming out of the reception, she did. Everyone made it to the hotel safely, which was our primary concern. They also gave us a bit of a discount for booking a limo service with them to the airport for the honeymoon since we booked them for our wedding. Highly recommend. They were one of the few vendors that did exactly what we wanted them to do, no problems.
  • Briana
    Briana Sent on 07/26/2016
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    We used Arrow Prestige for our wedding day to shuttle the bridal party and guests back and forth from the hotel to the church and the church to the venue. We rented a white 25 passenger luxury coach and it worked perfectly for us. It was great to know that tip was already included in our payment so we did not have to address it later in the evening. The driver, Tony, was terrific. He was friendly and willing to do anything he could to help make our day special. After the reception was over he dropped the wedding party off at a bar on Thames Street in Newport and returned promptly in about an hour and a half to pick us up. Dealing with him and Arrow Prestige was a great choice and they took good care of us. It was not the first time we have used this company, nor will it be the last. They are a great business partner for weddings or just a night on the town. I would recommend them to anyone.
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    Anthony Sent on 07/01/2015
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    I had a special request for transportation to and from Montreal for my wedding, and worked with the owner of the business to arrange this trip. He made it very easy for us, and very clearly laid out what the costs would be, the timing, really managing expectations. First off, I struggled to find another local provider for this trip, so their only competition was a national charter company or two, who wanted 50-75% more for the same journey. Prestige is a family business and therefore much more personable and easy to deal with. They were honest every step of the way, and it really felt okay trusting them to transport my family 400 miles to attend my wedding. The driver, Paul, was fantastic and I could not have asked for a more reasonable guy to safely take my family up to Montreal. Overall, they made this part of our big day stress-free and made sure we were moving according to the schedule. I would highly recommend them for critical jobs, such as your wedding, as it simply isn't worth it to gamble with less reputable vendors. They've been in business for 60-70 years for a reason. Trust them.
  • D
    Desiree Sent on 07/15/2015
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    My father used to own a limo company so he helped my husband and I find one of the most professional and reliable services within our area. We got married in Warwick, RI on May 15, 2015 and we loved our drivers. We both arrived to the wedding with our wedding party on time and had time to take pictures with the fleet. The driver helped me and my girls get out of the car with our dresses and were both very friendly. We felt very comfortable in our 15 minute drive to our wedding venue. Perfect since we both were alittle nervous. Thank you Arrow prestige for such amazing service!
  • F
    Felicia Sent on 09/08/2014
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    Great limo company! They were incredibly kind and helpful every time I spoke to someone on the phone prior to our wedding day. That day our driver was great and very nice! Everything went off without a hitch. Their company is wonderful and pretty reasonable as well in comparison to other local transportation companies I had looked into. Would highly recommend them to anyone.

    Arrow Prestige Limousine & Coach's reply:

    Thank you for the kind words in your review. We strive to be the best of the best and have been in business for over 65 years. We are delighted to hear that you were very happy with our services and that everything went off without a hitch. Congratulations on your wedding!!
  • L
    Lori Sent on 10/09/2014
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    I used Arrow-Prestige for my wedding party transportation for pre-wedding photos. They were the most reasonably priced limo service I could find in the area and I was extremely happy with their service. They were very punctual and the coach was very clean. I knew of a couple of spots I wanted to stop around Newport for pictures and our driver was very helpful in suggesting more spots that I didn't think of. As no one in the wedding was from the area, he also gave us a little information about different Newport spots while we were driving around. I would definitely recommend Arrow-Prestige for any limo needs and I would use them again.

    Arrow Prestige Limousine & Coach's reply:

    Lori, Thank you for the kind words in your review. We strive to be the best of the best and have been in business for over 65 years. We are pleased to hear that you were very happy with our services and your driver. Congratulations on your wedding!!
  • K
    Kimberly Sent on 10/12/2013
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    I hired Arrow-Prestige for my wedding in Newport and they were amazing! Their pricing was the most reasonable out of every company I had contacted. They were on time and completely accommodating to my multi-stop request (we had rooms blocked at multiple hotels in the area). My sister-in-law also accidentally left her camera on the shuttle and our driver turned it in! It's nice to know that there are still honest people out there and that the driver, and company was looking out for us! Highly recommend!!
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    Marci Sent on 10/04/2016
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    We used Arrow for our May 7th wedding and booked a limo (2 trips for our bridal party) and a coach bus (2 trips for our guests from the hotel to the wedding venue). The prices were very reasonable compared to other vendors in RI, they were professional, the driver was on time, and we didn't have to book super early compared to other wedding vendors. There was a small miscommunication which left me and my new husband stranded at the venue at the end of the evening, but they did come back and get us :) I would definitely recommend them for any transportation needs you have for your wedding.
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    Ashley Sent on 01/02/2020
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    Limo service

    We used Arrow Prestige to get the guys from our house to the venue, and then the limo picked the girls up from the hotel to bring to the venue. They were flexible when we had to change the pickup time. The service was great and they were on time. Unfortunately there was no radio in the limo which was kind of a bummer. Also, there was no champagne as was part of the contract. Otherwise, it was a good service to use.
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    Natalie Sent on 09/11/2017
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    Highly recommend, especially in circumstances that you need a lot of flexibility or have weird requests. Super accommodating!
  • Vernett
    Vernett Sent on 07/05/2019
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    Ok and I’m saying just ok

    They were very slow.... made me(the bride late ) and then told my husband because we stayed and took pictures at the church instead of outside cause it was raining that we’ d are going to be charged a fee!! The guy parked me in a puddle i had to tell him i wasn’t getting out it was just a cluster i will not use them for anything in the future
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