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Armature Works Reviews

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Reviews

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Awards

54
WeddingWire Couples' Choice Awards 2025 Winner
WeddingWire Couples' Choice Awards 2021 Winner
Weddingwire
4.5/5 54 reviews
Google
4.6/5 15014 reviews
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    Stacey Sent on 04/30/2026
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    Easy to communicate with.

    Helpful, attentive and extremely personable! Thank you for such a special day!
  • Bethany
    Bethany Sent on 01/28/2026
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    Everything we hoped for and more!

    Armature Works was the perfect venue for our wedding. We used the Social Hall for our ceremony, the Western Walkway for our cocktail hour, and the Theatre for our reception — and each space was beautifully suited to our vision and flowed seamlessly throughout the day.

    Every area, from the event spaces to the bridal suite and restrooms, was pristine, comfortable, and thoughtfully maintained. The staff was phenomenal and incredibly attentive, and leading up to the wedding our event coordinators made the entire process so easy, organized, and genuinely enjoyable.

    We couldn’t have asked for a better experience and would choose Armature Works and their event spaces over and over again. Highly recommend for anyone looking for a stunning venue with an exceptional team.
  • illustration stars

    Are you interested?

  • C
    Christian Sent on 11/26/2025
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    Great team to work with!

    From the sales experience to the night of the wedding, we had the best experience. They went above and beyond for any requests, recommendations or help we needed with planning. Our contact, Madison, took care of so much and really helped us pull off everything without a hitch. You can tell she has a lot of experience in events, but weddings especially! I highly recommend to anyone to come tour and meet the team at Armature Works!
  • Emily
    Emily Sent on 09/15/2025
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    Madison was amazing!

    Armature Works will forever hold a special place in our hearts. My husband and I had our first date there, got engaged there, and five years later, we said “I do” in their stunning venue space. It was the perfect full-circle moment, and I couldn’t imagine getting married anywhere else.

    From our very first meeting with Madison, we knew we were in amazing hands. She was absolutely unbelievable—kind, organized, responsive, and genuinely invested in making our day as special as it could be. Every step of the process felt easy and enjoyable thanks to her and the entire Armature Works team.

    Obviously I’m a little biased toward this venue, but I genuinely highly recommend it to anyone looking for a wedding space that’s both meaningful and functional. The venue itself is beautiful, spacious, and incredibly well-maintained. We never felt cramped, even with all our guests, and the layout flowed perfectly from ceremony to reception.

    One thing we especially appreciated: the temperature control. We’d been to a few weddings in the months leading up to ours, and so many of them felt uncomfortably hot—especially once the dancing started. At Armature Works, the climate was perfect all night long. How do I know for sure? My mom didn’t mention it once—and she always mentions if she’s hot. That’s the gold standard!

    The entire staff was friendly, helpful, and professional. Everything was set up exactly how we imagined, and I never once worried about something going wrong. It’s rare to feel that level of trust and peace on such a big day.

    If you’re considering Armature Works as your wedding venue—do it. It was the best decision we made.
  • Jane
    Jane Sent on 05/22/2025
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    We loved our wedding in the Gathering!

    We had an amazing experience working with Rachel at Armature Works!! We had our reception in the Gathering in April 2025 and everything turned out amazing! Rachel was wonderful to work with and helped us make decisions on certain design/ rental elements to make sure that they suited the space. Her expertise and responsiveness was amazing throughout the entire process. She made us feel at ease about everything and we highly recommend an AW wedding!
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    Jordan Sent on 03/04/2025
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    Rooftop 220 - Party of our Dreams!

    Our event at Rooftop 220 was a dream come true! Our coordinator, Madison, was seriously heaven sent. Working with her was the easiest thing I experienced and she really relieved any and all stress that I had as a bride. The space is gorgeous and really comes to life during an event.
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    Jen Sent on 02/26/2025
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    Fairytale wedding

    Perfect venue for our fairytale Valentine’s Day wedding! Loved the exposed brick and loft feel. Madison and her team were amazing! Would do it all over again if I had the budget LOL
  • Josie
    Josie Sent on 11/25/2024
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    November Wedding at the Gathering

    Wedding of my dreams! Everything came out so perfectly for our November wedding reception at the Gathering. The staff and coordinators made everything run smoothly, and all of our guests said the servers were so nice and attentive. We requested an espresso martini tower to do privately before our guests took our seats - and they made it happen. Definitely spent a little more money than I had originally expected - but was all worth it in the end as it was a beautiful day! Rachel Cloke did a great job of continuing to communicate with me and my wedding planner to make it the best day ever. All of our guests haven’t stopped talking about how beautiful it was inside.
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    Shelly Sent on 11/17/2024
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    Beautiful Industrial Venue

    Armature Works is a beautiful, industrial venue for a wedding ceremony and reception. The exposed brick is gorgeous in all our photos and videos from our wedding. Madison was an incredibly responsive and detail-oriented venue coordinator.
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    Mimi Sent on 11/13/2024
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    Great place to get married!

    We weren't picky about the look of the venue, but we loved how industrial the venue looked, especially for a fall wedding. The large LED display was amazing and our guests loved that feature. Rachel, the venue coordinator, was always so helpful & super detailed. The dance floor was huge and where we had dinner & dancing were in the same room, which was a huge check mark for my husband and I. Rachel was THE best. She was always very quick with responding back to our emails.
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    Traci Sent on 11/07/2024
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    RoofTop 220

    We had our daughter’s wedding reception here. When her private ceremony got canceled in Asheville due to hurricane Helene, Rooftop was able to accommodate the ceremony last minute. Danielle, our point of contact and team lead went above and beyond to help us! During the entire process of planning this reception, we experienced nothing but professionalism and prompt responses! We highly recommend this venue! It left us all with wonderful memories! Thank you Danielle and Rooftop 220! The absolute best!!
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    Chris Sent on 08/20/2024
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    Perfect Reception

    We worked with Rachel for our reception and everything was perfect. Thank you!
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    Tabitha Sent on 08/11/2024
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    Wedding Of Our Dreams

    Overally, Armature Works Gathering space was a dream to work with and they helped produce a wedding I will never forget. Rachel was amazing! She went above and beyond the call of duty - always willing to do anything and everything in her power to assist. She's a great team player and is always thinking ahead. I couldn't have imagined going through this process without her.
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    Gaye Sent on 06/20/2024
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    Amazing Wedding Venue

    We just held my daughter’s wedding last weekend at Armature Works last weekend. The planning process was great as we worked with Rachel over the past year. Rachel was so easy to work with, understood our needs and helped in every way possible. Even with some last minute changes she made it happen.
    The venue was spectacular and every guest commented on how amazing a venue The Gathering Room was. From the table settings, dance floor, bar staff and lighting. It’s a 5 star experience.
    Could not recommend Armature Works more, and Rachel was a complete professional.
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    Terri Sent on 05/29/2024
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    Mother of Bride

    Choosing Armature Works for my daughter's wedding was the best decision! Not only is this a gorgeous venue for a wedding, the team at Armature Works was wonderful to work with as well. Their professionalism and creativity made for a magical night for my daughter's wedding.
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    Lena Sent on 11/23/2022
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    Location of our dreams

    Being Tampa natives and frequently being at armature works enjoying summer evenings and walks around the river walk - Armature works was from the jump first on our list! Samantha and her team were nothing but a dream to work with and although we did get rained in on the rooftop I still have no complaints of our special day!!
  • Lindsey
    Lindsey Sent on 02/07/2022
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    Thank you Armature Works!

    Cannot recommend Armature Works enough!

    This was the first vendor we booked. The second we saw the venue we were in love and knew it was the right choice for us. Being in the wedding industry, I had very particular taste and wanted something unlike the typical ballroom or beach. Armature works is modern, well kept, and offers amazing additions with audio visual and upgraded linens. Our venue coordinator, Rachel, was extremely helpful and responsive with all of my questions. She ensured everything we had discussed was executed flawlessly. Thank you for calming my nerves and taking over, allowing for me to be the bride for once!
  • Michael
    Michael Sent on 02/03/2022
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    Great, Beautiful Venue!

    We held our reception in the Gathering Room at Armature and it was absolutely perfect! The exposed brick and chandeliers have so much character. The outdoor courtyard for cocktail hour was so much fun! The staff at armature works were also amazing and great to work with. They were flexible and quick to respond along the way. Highly recommend.
  • Angela
    Angela Sent on 09/25/2021
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    Gorgeous venue!

    We are so glad that we chose Armature Works as our wedding venue. The brick of the building combined with the interior decor made for a perfect backdrop. We love that we were able to customize our own vendors but also not have to select every little detail as AW handled all of the tables, chairs, linens, bar, and made the catering choices easy.
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    Anna Sent on 03/20/2021
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    Best wedding venue

    My husband and I got married at this beautiful venue and we wouldn’t change a thing about it. The venue is absolutely amazing. With decor or not, it’s still breathtaking. It was a great spot for our wedding. We had so many comments from all of our guests on how great of a place it was. We had the pleasure of working with several of their staff members but mainly Devon. She was a quick responder and a sweet person. She truly helped make our transition into wedding planning mode so much easier. She worked great with all of our vendors as well! So glad we chose this awesome place! 🤗
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    Jonathan Sent on 03/10/2021
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    Wedding photographer/videographers review

    I have had the pleasure to capture two weddings at Armature works on they both were a blast! The staff was very friendly and were constantly accommodating my couple whenever they had a request. For those the love the downtown vibe and desire that for their wedding I highly recommend this venue location! The very cool modern brick aesthetic makes for really cool backdrops for photos and video as well!

    Website Link: https://lensculturephotography.com/
  • Olivia
    Olivia Sent on 01/27/2021
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    AW was amazing!

    If you’re on the fence, hire Armature Works! We worked with Amy and she was absolutely amazing. The venue was flexible with us during COVID and we were still able to have the perfect wedding. Everything looked flawless and the spaces are so beautiful.
  • Kaycee
    Kaycee Sent on 10/19/2020
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    Beautiful venue!

    We had an awesome experience working with Armature Works. The venue is absolutely stunning for anyone who likes an industrial look! They do have a list of preferred caterers, but that almost makes the planning process easier because you know it’s good food! I had planned over a year ago to be in one of their indoor event spaces, but because of COVID we ended up moving our wedding to their outdoor location, Rooftop 220, overlooking the river which may have been even better! The guests were raving about the view! We had a seamless transition updating to new wedding plans and I could not be more thankful for their help! We had an incredible wedding here and would highly recommend this venue! We love visiting AW all time for dates nights, too, so it’s great that we get to come back here to relive the memories.
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    Becky Sent on 08/31/2020
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    Rescheduled COVID wedding

    June 13, 2020 was the date scheduled for my son's wedding. When COVID happened, we quickly realized that with 90% of our guests coming from out of town, many from the NY/NJ area that we would need to reschedule. We spoke with Sarah Elwood, who quickly helped us to change our date to Nov. 7th. At the beginning of the summer as things went down hill, we decided that a small wedding with the immediate family who were in the area would be best. We saw on Armature's website that they were now offering small wedding options. We called Sarah and rescheduled for a 3rd time to August 28th! Well the 3rd time was the charm! We were able to have the wedding and reception all in 1 room. We still had a great meal by Puff n Stuff, and had a wonderful DJ from Inpulse! Sarah was fantastic to work with, and even though we weren't able to have our extend family and friends, it was a beautiful and memorable event! Thank you Sarah and Armature Works!
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    Ashley Sent on 05/06/2020
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    Perfect Wedding Day!

    If you are looking for an outdoor wedding with a great view! The Rooftop 220 is perfect! Everything is so organized from beginning to end! We worked with Brittany. She was there to answer any questions or help us with any changes we needed to make along the way. Thank you so much!
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    Meghan Sent on 04/13/2020
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    Gorgeous April wedding 2019

    Literally my dream wedding! Armature works was everything I wanted in a venue it was exactly me and my husbands vibe it transformed into a beautiful scene. The people were so friendly, and I just loved everything about it! The space best space ever! You guys need to book this space! It will be everything you ever wished and more for your wedding
  • Melissa
    Melissa Sent on 04/13/2020
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    Beautiful Venue with Exceptional Team Members!

    I was one fo the first 10 brides or so to get married at Armature Works back in early 2018.I didn't want a traditional ballroom or hotel for my reception and just loved the vibes and history behind the event space. I actually booked the venue without seeing the completed space yet (they had barely broken ground) but felt completely comfortable doing so because of their knowledgeable, professional staff. Even then, I knew they would be able to execute the vision I had for my big day and boy was I right. Everything was exactly how I envisioned it and executed flawlessly. To this day, I still get compliments on how gorgeous my wedding event space was. If you are interested in booking this venue, do so soon, as they are extremely popular and for good reason!
  • Audra
    Audra Sent on 10/17/2019
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    The Perfect Venue!

    Armature Works is such a beautiful venue and there’s definitely a “cool” factor that you don’t get at a lot of other places. We loved that every part of our wedding could be held onsite, but in different locations to give a change of scenery. We had our ceremony in the Social Hall, cocktail hour in the Courtyard, and reception in the Theatre upstairs. And there’s so many other beautiful spots on site to take advantage of with photos! We worked with Olivia as our Venue Coordinator, and she was fantastic! She was so easy to work with and helped answer every little question that we had pop up through the planning process. During our wedding weekend, she also went out of her way to accommodate some of our requests, such as letting our wedding party see the reception space during our rehearsal, and allowing us to do our first look in the Rooftop 220 space. The other Armature Works staff that were there on the day of our wedding were all so friendly and really made our wedding an enjoyable experience for us and our guests! (Photos by Dewitt for Love Photography)
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    Melanie Sent on 05/23/2019
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    The best venue ever!!

    Armature Works was the perfect venue for our daughter's wedding. They were hands on throughout the whole process! We initially met with Amy who put together our contract and then worked with Brittany to plan the big day. I just can't say enough about these two ladies. They were absolutely amazing! Their communication was timely and they paid attention to every detail to make sure our daughter's wedding was perfect. I hope our other daughter wants to get married there when that time comes!! Thank you Armature Works!!
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    Jennifer Sent on 05/13/2019
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    Beautiful location beyond words

    Armature Works and Rooftop 220 were breathtaking and beautiful locations for our wedding. We had our ceremony at Rooftop 220 with the Hillsborough River as our back drop. GORGEOUS! And some of my favorite photos are also there with the Tampa skyline in the background. We headed to Armature Works for our reception and the room was gorgeous! I loved this venue because I didn't have to go crazy with details and decorating. The room provided all the decor (brick exposure, lighting, tables, chairs) that I needed - included in the package price! I would do it all over again at this venue if I could. Such a beautiful area with lots of scenic spots for pictures.
  • Nichole
    Nichole Sent on 05/02/2019
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    The perfect venue!

    Olivia was a dream to work with. We booked them as our ceremony and reception venue before construction on the property was even complete, which can be nerve racking, but our team was so amazing they took the nerves out of the process completely! It poured rain on our wedding day, so we weren't able to utilize the courtyard for cocktail hour like we hoped but the social room ended up being a beautiful backup space. Armature Works seriously has it all. The property is amazing as is but it's still growing and we were even able to use one of the amazing restaurants inside as our rehearsal brunch location. I highly recommend hiring AW as your venue!
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    Regina Sent on 02/12/2019
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    Great, unique event space!

    LOVE this venue. I'm a local wedding photographer as well and had my own wedding here. Brittany was super helpful from the very beginning. It's also such a beautiful space (Theater). We had both our ceremony and reception in the theater space. Also in such a great location in Tampa heights near downtown Tampa, especially if you have guests coming from out of town. Highly recommend Armature Works if you're looking for a unique event space!
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    Taylor Sent on 12/29/2018
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    Fairytale location

    Nothing short of amazing! We worked with Olivia and she was highly responsive and accommodating. We met with Olivia on several occasions to go over everything and make sure the staff was aware how we wanted the day to flow. I loved that AW took care of F&B, had staff to escort guests and handled chairs, tables, etc. The space is beautiful and hardly needs to be decorated. We toured 10 venues and AW out bet everyone on pricing. We booked before the space was finished and we are so happy we took the chance - it turned out beautiful!
  • Amanda
    Amanda Sent on 12/06/2018
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    Perfect Venue

    I wanted a venue by the water, without sand, and not your traditional ballroom. Armature Works was perfect. We received so many compliments on our venue and the team was a pleasure to work with. Brittany Silva was responsive and always helpful. If I could do it all over again, I would get married at Armature Works a million times! Make sure you book in advance as this place is popular!
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    Clarissa Sent on 11/19/2018
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    Our wedding was a dream at Armature Works

    We had a great experience working with the Armature Works to plan our wedding & it turned out perfect. The packages make the planning less complex and gives you more time to enjoy the tastings and picking out the fun stuff, like food and colors. Everyone we worked with was courteous and professional, understood how crazy wedding planning can be and made us feel like they genuinely wanted to make our event a success. Communication was timely & professional. Coordination with other vendors was seamless. And on the day of, everything went without a hitch. And if there was a hitch, us and our guests didn't notice. The Rooftop 220 space provided a gorgeous view and the "Theatre" room was a perfect fit for our 97 person reception. Thank you, Armature Works, for the beautiful space and fantastic wedding day.
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    Elisha Sent on 05/13/2018
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    We could not have asked for a more unique and beautiful wedding venue! We've received many comments on how cool the place was and how it was the perfect space for our wedding! Olivia was wonderful to work with! We definitely had a lot of questions for her, as we signed our contract prior to the venue opening, and she was super responsive and also very helpful! We can honestly say, I wedding was simply perfect and AW was a big part of that!
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    Caitlyn Sent on 05/10/2018
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    Our March 24, 2018 wedding at Armature Works was perfect! We are so thankful for everyone who helped make our wedding day so memorable and special! It was risky agreeing to have a March 2018 wedding in May 2017 when the venue was no where near complete. We are so thankful we trusted and believed it would all work out because it truly did! The venue was so unique and the people were so genuine. Thank you Armature Works! We will be forever grateful for you!
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    Jenna Sent on 05/08/2018
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    Now that it's built and operational, Armature Works will be the most premier wedding venue in Tampa. My wedding was absolutely perfect and the staff at AW and Puff in Stuff were so helpful. My guests had an amazing time and the room was so beautiful. There is nothing like it in Tampa. I will add photos once I have the professional ones.
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    Christina Sent on 01/17/2018
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    Please do not let the negative reviews steer you away. My January 2018 wedding was everything I could have asked for and more. The AW team was amazing from start to finish. Yes, the venue did cancel events due to incomplete construction, however they were always upfront and honest with me through the entire process, and I chose to keep my event there.

    My 170 guest wedding was held in the gathering hall and it was absolutely beautiful. The wood floors, exposed brick, and added touch of new and old is exactly what I was looking for. There was enough space for a dance floor plus room in between tables for walking so no one was cramped. The cocktail hour in the social room was outstanding. I was able to create two of my own signature drinks which were widely popular. The lighting package was amazing as well, the uplighting created such a fun atmosphere in the room, and when the dancing started it felt like a totally different space. I added the two XL screens to my package last minute and it made a huge difference. I was able to have my monogram projected and the screens changed along with the music (totally worth it!)

    All of the staff at Armature Works were accessible and easy to talk to. Ashley and Olivia were a dream to work with.

    Despite being worried that the venue wouldn't finish in time, everything was absolutely perfect and I'm glad I went with Armature Works! I will upload photos when I get them back from the photographer!
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    Autumn Sent on 10/24/2017
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    We rented the 220 Rooftop Space for our smaller wedding. So we didn’t get canceled, like many of the weddings in their larger venue. Ours went on as planned fortunately and I just wanted to say that Ashely and Olivia were amazing. They were extremely helpful. I changed my mind on things I wanted/didn’t want about 57 times in the months leading up to the wedding and they worked with me on all of it. They let me tour the venue twice beforehand so I could get decoration ideas. They always replied to my questions, they were extremely helpful and patient during my rehearsal. And someone in the building (probably Olivia) even went above and beyond and helped my fiancé set up the entire venue before the wedding since he was running a bit late. We weren’t planning on their help with that so my fiancé said it was a lifesaver that they jumped in and helped. Thank you AW!!! It was BEAUTIFUL!
  • Monica
    Monica Sent on 03/04/2013
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    When my husband and I were looking for our venue we were blown away by how expensive everything was. We had a small wedding (total of 80) and everything was either too small or too large. We then searched the internet and found by chance 220 West Seventh.
    This rooftop is the perfect place for an intimate wedding. Our guests keep telling us how beautiful it was, with the river view on one side and Downtown Tampa on the other it was the perfect backdrop to our perfect day. We could not have asked for a more perfect match to our wedding vision. Since we found them very early in our wedding planning we did work with 3 different event coordinators, but at the end we worked more closely with Natalie who was very professional, prompt with responses to our concerns and above all making sure everything worked during our event. I could not have asked for a more perfect setting for our wedding.
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    Cicelle Sent on 10/12/2013
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    Awesome place by the skyline! Thanks Natalie for your graciousness and your flexibility.
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    Alexandria Sent on 08/10/2020
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    Amazing Venue and Location

    The location and construction of Armature Works is beautiful and you'd be hard pressed to find a nother location like it in Tampa. Unfortunately, we did end up cancelling our wedding reception due to covid, so we didn't get to have our big day there. But Sarah and Olivia were wonderful to work with and were quick to respond to emails and calls. I would reccommend this venue to anyone, especially those who don't live in the area. Having almost everything available under one roof is a time and stress saver!
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    Eugenia Sent on 05/23/2020
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    I loved the venue

    Armature Works was great but I think I have to start by thanking Olivia who put up with my bridezilla moments! There are rules they have to follow so make sure you cover all your questions at the beginning. Back to Olivia she showed my mother the venue a million times without complaining, I believed my mom toured the venue with every person she knows and with some of them several times. Everything was perfect the day of the wedding! Thank you Olivia for your patience and being so sweet!
  • Heidi
    Heidi Sent on 07/23/2019
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    Beautiful, spacious and fun

    We had my daughter’s wedding at The Gathering. I was worried it would be too large, but it was perfect. We portioned 1/3 of the room for the cocktail space with a very large and very expensive curtain, ha ha! But it was beautiful. The other 2/3 was used for the reception. I loved that we could choose any color linen we wanted with no extra charge. The tables were very large and the chairs with it were beautiful. This was included in the venue price. For $250 we had a huge screen that sported their names and during the reception was used for all kinds of fun digital effects. The lighting was amazing. We were very happy that we chose this centrally located space. The pictures outside the venue were gorgeous. Sarah Elwood was very helpful and responsive. Brittney Silva was wonderful and very attentive. She has a very artful eye and was able to arrange the tables perfectly for our smaller gathering. She was very detailed before the event and made sure everything was lined-up perfectly and worked with the caterer easily. This is a great venue for a band.
  • Maggie
    Maggie Sent on 12/14/2021
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    Perfect venue

    Overall the experience was amazing! The venue was perfect and beautiful. We did go through several coordinators and some miscommunication. They gave us 4 hrs to set up for our event and then only gave our vendors an hour to tear down as well as didn’t have any space to put all the boxes and things required to bring items and remove them.
    Rachel, the coordinator for armature works was amazing! She was super responsive and always helpful. Her supervisor was awful. She tried to shut our event down an hour before our end time. Which we paid for. Our personal day or coordinator had to deal with her and she describes the experience as awful. At the end of it all the supervisor tried to charge us for the time it took to tear down.
  • Tina
    Tina Sent on 01/29/2021
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    No understanding for reschedule during COVID

    We contracted with Armature Works for our post-destination wedding local celebration. They had a clause for “Required Rescheduling” that included epidemics, so we felt secure in paying half the cost of the rental and drinks back in Fall. As COVID numbers and deaths grew substantially, we decided it would not be responsible to have a gathering. We have over 90 days’ notice that we would like to reschedule, and they said that they could keep our entire deposit, but they would be gracious enough to only keep half the deposit. They had very little compassion nor understanding. We cancelled our event because we did not wish to work with them further. It was extremely disappointing in the current atmosphere.
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    Ryan Sent on 05/16/2023
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    A Mixed Bag

    Overall, our experience at Armature Works was a mixed bag. While we thoroughly enjoyed our time at the Theater, we were gravely disappointed with the setup for our ceremony. (We originally planned on doing our ceremony at Rooftop 220, and paid extra for it, but due to rain we had to shift to the inside room at Rooftop 220 - complete failure!)

    The Theater itself was absolutely beautiful, impressively done, and the attention to detail was excellent. We appreciated the thought put into the lighting, layout, chairs, tables, and decor. It created a memorable atmosphere that we will cherish.

    However, the setup for our ceremony left much to be desired. Despite understanding that the rain was beyond anyone's control, we were surprised and let down by the lack of thoughtfulness and organization in the contingency plan. The room felt hastily put together, as if it was the first time a wedding had been held there. The curtain hanging behind us at the altar was particularly underwhelming, resembling something more suited for a bathroom rather than an elegant wedding venue (it was disgusting). It detracted from the overall ambiance and aesthetic we had hoped for.

    These aspects of the ceremony will be imprinted on us as lasting memories. We expected a perfect and memorable experience, but instead, we were disappointed and even felt embarrassed. It was disheartening that my bride, in particular, couldn't emotionally connect with me at the altar due to the surroundings.

    While we acknowledge that the venue cannot control the weather, we had higher expectations given Armature Works' reputation as a classy venue for weddings. The reality of our ceremony experience fell far short of what we paid for and what we envisioned.

    In conclusion, Armature Works provided a beautiful experience at the Theater, but the ceremony setup and lack of organization were major drawbacks. The underwhelming curtain at the altar added to our disappointment, and the overall lack of thoughtfulness left us feeling disconnected from the moment. We hope that this feedback can be used constructively to improve contingency plans and ensure that future couples have a more seamless and emotionally resonant experience on their special day.
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    Nicole Sent on 11/22/2020
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    Terrible customer service

    I have never written a bad review about a company - I had to break with that this time. Ashley McChesney at Rooftop 220 treated me with such disrespect. After signing the contract for an event, 23 phone calls over 6 weeks went unanswered. No email was answered. No voicemails returned. When the a local news station reached out to them in regards to this, they returned my phone call and shouted at me, stating that I had spoken to them "many times". The media asked them for copies of any correspondence, to which they did not reply (because they never did reply to me). At the end of it, Ashley (who informed us that she does not have a boss and answers to no one) and "The Gathering" kept the majority of my deposit and did not render any services. I wouldn't recommend any of "The Gathering" event venues.
  • 360
    360 Sent on 02/25/2026
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    Great Facility • Zero Customer/client Service Ethos • Stay Away

    This is the second time in 3 years that we've held an event at Rooftop 220. While the facility itself is wonderful, our experience from the point of contract has been disappointing to the extent that not only will we not return, but we will discourage the many businesses we associate with, an the many nonprofits we work with to find an alternative. What's visibly lacking from the Event team is anything resembling a positive service ethos. And clearly the organization has internal culture issues, as evidenced by the many employees we encountered/overheard. A real shame for the quality of a facility to be overshadowed by such a lack of behind-the scenes commitment to service delivery quality.
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    Crysty Sent on 05/12/2021
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    Terrible experience

    We were originally going to get married 2020 but because of COVID and having so many guests traveling out of state we decided to cancel early on in fear that we would have had to later down the road. Our $1,000 deposit was kept! No compassion for the situation that us along with many couples were facing along with no notice to us to not cancel but just postpone.

    We did reach out to them at the beginning of 2021 to see if we can proceed to have a new date for this year and to see if they would honor the $1,000 deposit. We were told no and that we would have to start a new contract. This place has terrible customer service and I would never recommend to anyone wanting to hold any sort of event with them. The venue would have made more money by holding our wedding there but instead they kept our $1,000.
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    Latasha Sent on 11/28/2017
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    My search to find a beautiful industrial wedding venue with exposed brick and wood floors in the Tampa Bay area were over when I stumbled upon AW or so I thought! I secured the venue nearly a yr before our early Nov 2017 wedding date & was assured on numerous occasions that the event spaces contracted (Social Hall, Courtyard and Theatre) would be finished; no need to worry. They were very responsive to any questions that either me or my planner had UNTIL they dropped the ball. We were a bit suspicious when our final walk through of the space that was scheduled a month before our wedding was canceled due to "termite inspections" but never thought they would blatantly lie to us after we'd asked almost every meeting/conversation about the building's progress. We even asked what the process would be IF the venue was not completed in time. We were assured we'd get ample notice and full deposit reimbursement - but again, don't worry it WILL be ready. It wasn't until 3 wks before my wedding that my planner called & delivered the bad news. Only the reception hall would be ready but the ceremony hall WASNT READY! Oh- but there is a option! The rooftop of modern building adjacent from the intended space overlooking piles of dirt, pipes and construction equipment. REALLY! We searched every venue similar to the look AW offered but with such short notice and a contract with a caterer, it was nearly impossible or too expensive to go elsewhere. They were flexible when I asked to flip the reception space and have guests on the rooftop during cocktail hour. Days prior we found out the elevator would not work and we had several elderly guests. The night of the rehearsal, all windows were up but we were assured the AC would be running only to be drenched in sweat the entire wedding because no AC. Staff members told us it was never operational, they were waiting on a part! The measures of compensation were skewed and all had amnesia the night of. Horrible act of professionalism!
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    Amanda Sent on 10/21/2017
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    I would not recommend Armature works to anyone. They cancelled my wedding (and many others) 57 days prior to the wedding, compensated us $100 for reprint of the invitations and nothing more, resulting in lots of extra costs out of our pockets and refused to return phone calls and emails. Armature works fails to plan, are unprofessional and truly expressed no concern for anyone. When they are finally up and running, be warned, you are dealing with a company that will promise you things that they have no intent on delivering.
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