Arlet Bridal Couture Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
46 reviews
Recommended by 91% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.5 out of 5 rating4.5
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Flexibility 4.6 out of 5 rating4.6
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User photos
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Featured
Katherine Sent on 10/03/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fan-freaking-tastic!!!
This beautiful boutique gives you incredible service and really gets to know you, your preferences and helps pull together your perfect look! I had no idea I needed a veil and head piece until they blinged me up! My VIPs got to sit on a comfortable leather coach, and oo and ahhhh when I came out in their spectacular designs! High quality, kind and caring staff. Just freaking fabulous! -
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Pamela Sent on 06/27/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nice to work with
The dress was stunning. I just wish they had in house tailoring so that you could know how the dress would fit before ordering. It all worked out well. My experience with the recommended tailor was poor. I would find a different tailor. -
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Jordan Sent on 08/24/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and Beyond Service!
My husband and I got married on June 18, 2022, and I bought my wedding dress from Arlet Bridal! I fell in love with the first dress I tried on (though I tried on many others before making my decision). They had so many cute special touches surrounding the fitting room that was personalized for me, and everyone was so nice. Due to Covid-19, my wedding was postponed for 1.5 years, and I had gained some weight! I took the dress back to Arlet Bridal to ask what they suggest I do (buy another dress or try to fix my dream dress somehow), and they recommended Nany Lamaset (located in Rancho Cucamonga) to have alterations.
Long story short, Nany was able to fix everything so that I could wear my dream dress, and received so many complements on it. Thank you so much Arlet Bridal for the greatest dress shopping experience I could have asked for (and more)!-
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Ms Brumund Sent on 03/27/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect day!
Yasmín and Sarah at the Dos Lagos location gave me the most incredible dress experience. I can’t imagine a better day with my bride tribe, saying YES to my dream dress. Thank you Arlet! -
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Lyndsey Sent on 01/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!
I had the BEST time eating yes to the dress here! If i could give more than 5 stars, I would. They went out of their way to make my experience special and had personalized signs waiting for me upon my arrival. Sarah and Arlet were SO helpful and sweet and knew exactly what I was looking for. They never made me feel pressured at all and gave me space to take in my feelings for every dress. I also felt super safe with the precautions they were taking for covid. I would 1000% recommend Arlet Bridal to any brides looking for their dress! They have such an amazing collection of dresses and truly made my whole experience so fun and easy! -
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Wendy Sent on 01/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience finding my wedding dress
I purchased my dress from arlet bridal boutique years ago. Th location was very clean and welcoming. The staff was very friendly and took their time with me. I went to this appointment with mom she even complimented on how nice everyone was. I did go to another shop prior and that experience was not enjoyable. At arlet they were very helpful when my dress arrived in less time that i was told. Overallgreat experience. I have referred many friends here. -
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Diana Sent on 10/18/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I said yes to the dress
Sarah was an amazing stylist!!! She was so helpful and patient. Highly recommend her and the dresses are gorgeous. Very kind and patient here. Thank you sarah!! Recommend Arlets bridal 100% -
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Brianna Sent on 09/30/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding dress of my DREAMS
What an incredible experience I had buying my wedding dress! The store was closed off for me and my peeps. The girls were intentional in asking my budget from the start to help ensure we were looking at the right dresses. I tend to be more quiet in speaking my opinion and once you step out in a dress- all your peeps will speak up, so I really appreciated how they got my opinion BEFORE I stepped out so they could get my true feelings without anyone’s influence. Each dress I tried on, they asked what I liked and didn’t like and based on my feedback, they ended up finding the one after 3 dresses. I didn’t go to any other dress stores and I seriously could not have asked for a better experience buying my dream dress! -
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Alexis Sent on 09/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Dream Dress and Dream Team at Arlet Bridal
My sister and mom helped me find Arlet Bridal Couture when I was visiting my hometown. Having Arlet Bridal team help me choose my wedding dress for the day of my wedding at La Quinta Resort was an absolute dream come true! Arlet and her team listened to all my wedding dress ideas and what design features I loved in a gown. My mom, sister, and I had a fabulous day at the Bridal Couture shop. The team was wonderful answering all our questions throughout all the dress fittings, and helping me choose the dream dress! I love that they have wedding dress styles that fit each personality. Arlet personally helped me find my lace wedding gown from the Martina Liana Bridal collection. The dress fitting went fabulous when I returned to pick up the dress. It was beautifully placed in a carry bag. It was stunning! I felt amazing on my wedding day in La Quinta, and was able to dance the night away in my gown. Thank you Arlet!
Boutique Wedding Planning: http://www.boutiqueeventplanning.com/
Photography: https://www.freehopephotography.com/
Make-up: Sitting Pretty Beauty Lounge
Flowers: Kevin Reeder
Groom's Tux: Hugo Boss
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+2 photos
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Haley Sent on 08/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah at Arlet
Sarah was amazing! So great at finding dresses and very friendly. -
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Amanda Sent on 01/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I Said "Yes to the Drees!"
I am so excited that I found my dream dress at Arlet Bridal Couture! I had an amazing experience here and felt so welcomed. Sarah was my bridal consultant and provided me with exceptional customer service. I didn't know what I wanted when I walked in there but with her help and advice I am happy to say I said "yes to the dress" at Arlet's. Thank you to Arlet Bridal Couture and the amazing team that you have! I am definitely recommending you to any one that needs to find their perfect wedding dress! -
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Mayra Sent on 01/13/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great!! Awesome maria is great
Great selection of dresses! Thank you so much Maria, you are awesome. Maria was great, very patient with me and new exactly what i wanted! After many many dresses she brought me, I Said " Yes to the dress". All my party kept talking about the great set up and attention they gave us at Arlet Bridal . I can't wait for my special day!!! -
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Amanda Sent on 12/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!
This place was amazing! I had walked in with my mom and my maid of honor and my sister-in-law and niece to this place not knowing that an appointment was supposed to be made but they were so nice to fit me in! Sarah was such a great help she really focused on what I wanted in my dress and what I style I was looking for. I found my beautiful wedding gown that day thanks to Sarah and the ladies there helping. -
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Ryan Sent on 11/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found the Dress!
Arlet Bridal was such an amazing Bridal shop. They made everything feel so special, and helped me to find the PERFECT wedding dress. I could not be happier with my experience with them. I waited longer than I should have to find my dress and they still found the perfect one for me. So happy with their service!-
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+3 photos
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Sarah Sent on 07/14/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So excited to wear my dress in 2021!
Hands Down the best experience I could have asked for! Arlet Bridal went above and beyond and exceeded my expectations for finding my dream dress! The store is huge and there are so many dresses that are all so different yet it still has a very intimate feel. When I walked in they had a sign with name on it and personalized things everywhere. I really felt like they were excited to be a part of my wedding! I fell in love with the second dress I tried on but I tried on a few more just to be sure. I am so obsessed with my dress!!
I went on the weekend and was initially hesitant about the fee but decided to take the chance. It was so worth it because I was able to have the store to just me, my mom and sister and I was the center of attention. I really appreciated that they only work by appointment because it allowed everyone to focus on me and find me the perfect dress.
I really love how attentive the entire staff was. Everyone works together to find you the perfect one and by the end you get to know all of the consultants.
Make Arlet Bridal your first and last stop!
I can’t wait to marry my husband on 6.19.21!!!!-
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+2 photos
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Krystle Sent on 07/15/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience was amazing! I was just looking not really looking to make a commitment. However, the staff, especially Sarah was friendly and flexible. There was no pressure which made for an amazing experience. I left saying yes to MY dress!!!! Thank you ladies so much! -
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Katiuska Sent on 01/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved purchasing my dress from this place. They were great the whole time and made sure I left with something I completely loved. I would recommend them to any bride looking for her dress. -
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Jasmine Sent on 04/02/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would recommend everyone to Arlet's. You will have an awesome shopping experience and no stress. They have a great selection of dresses and April (I believe that's her name) was pleasant, patient, and provided excellent customer service. I went in with one intention and she helped me through the process of identifying what my dream dress really was. Usually appointments last 45 mins, mine was almost 2 hours and never was there a complaint or a look of frustration. This boutique shopping experience surpasses shopping at the chain bridal stores. -
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User2310610 Sent on 09/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most amazing bridal shop with great ladies that are so attentive and sweet. This shop has the most beautiful dresses and made my experience so so special! -
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Marissa Sent on 04/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I came in here after a horrible experience at a boutique in Costa Mesa, they took me without an appointment and squeezed me in knowing I had just had a bad experience elsewhere. Their selection was HUGE and April is soooo nice, I found so many dresses I loved but more importantly I found THE dress here! I highly recommend stopping in to see for yourself! -
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Pat Sent on 03/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The owner helped me choose my dress and the colors of my dress for my son's wedding, and I was extremely pleased! It can get all so confusing and they really gave me the attention and guidance I needed. The dress was a full length straight-line, strapless satin in bronze with a black lace bodice with a black chiffon wrap to cover my shoulders. I must say I felt like Cinderella at the Ball,and I received so many compliments on my beautiful dress. I highly recommend Arlet Bridal. -
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Heather Sent on 03/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
love Arlet Bridal! I had gone to all of the typical bridal stores - David & Alfred Angelo. They had pretty dresses but I felt like they had all been done before and that I was really just another number. At Arlet they have the most unique beautiful gowns at any price range. I gave Arlet a vague idea of what I was looking for and about 10 min later she came back with "the one" The dress came a few months later and was just as expected. I am very grateful for Arlet and her staff. They were a pleasure to work with. -
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User1708906 Sent on 07/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am impressed by their customer service. They selection is amazing and the owner is really nice and accommodating, Arlet really cares about your day and wants you to find THE perfect dress. I drove almost 2 hours and it was completely worth it! For every bride out there you HAVE TO visit them! On top of it all the prices are a lot better than most bridal shops around! I am really happy with my experience. I can not say enough good things about this place!
To give the story behind why I am so impressed: I fell in love with a dress from a newer collection from Kitty Chen and had called several bridal places and they could not get my dress soon enough for my wedding. I called Arlet's bridal almost giving up on the dress and thought I would have to settle for something else. When Arlet picked up the phone she assured me she could get it and I was baffled! I made and appointment to go try it on, and she surprised me with the dress in my size already there!!! If you know how the process works, most dresses take 4-6 months to come in, she was able to get if for me within ONE WEEK! I also made my alterations with them and I will go try it on this week, can't wait! THANK YOU SOOOO MUCH ARLET!!! -
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Christina Sent on 11/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Arlet's is where style and service meets price. I did NOT like the experiences I had a 2 different David's bridals and I could not afford a high end boutique, although they do guide you toward flattering styles. At Arlet's they have BEAUTIFUL dresses for a reasonable price (mine was $750, but I tried on some as low as $300) and they treat you well and help you find a dress that's right for you! -
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Heather Sent on 11/25/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Arlet was very friendly and professional. I found my perfect dress with her and her staff's help my first time going dress shopping! We had one little issue with it not being altered enough since I'm so short, but in the end it worked out and the dress was beautiful! -
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Christina Sent on 07/08/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was my second wedding and I really had no plans for having a spectacular dress. My fiance insisted that he wanted me in traditional white so I figured what the heck, make an appointment and see what style would fit my body type. I tried going to a couple other shops but they refused to give me the time of day.
At Arlet, they were great. They asked me what i was looking for, since I wasn't sure, they just let me wander around until we found a few. I tried on the dresses and liked a little of this and a little of that but nothing stood out. Finally the sweetest and tiny little older lady comes walking out of the back and asked me questions. I told her our plans and the time of year and then she disappears. Next thing I know she comes walking up with a lace dress and says - you try this on. I wasn't sure about it so I hesitated and she was insistant. Try it on. I did and then walked out of the dressing room. It was the dress! Nothing spectacular but it was all me. It was a bit more than I wanted to spend at $500.00 but in the end with a few minor alterations done by a close friend's mom (it was too long) I had the beautiful dress of my dreams. -
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Sheena Sent on 06/26/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely LOVE this place! Arlet Bridal Couture is amazing. My sister also got her wedding dress here 3 years ago. I tried David's Bridal first & they did NOT have anything. Arlet Bridal had a wonderful selection, ALL of their dresses were just stunning. They are family owned & operated and all of the girls were so sweet & helpful. They were flexible with my 3 week wedding date & had everything altered perfect & in plenty of time. My dress was perfect! The girl who helped me picked out my dress & we knew it was the one from the moment I put in on. And to top it all off, the dress was a great deal! I would recommend this place to everyone! You will love it! :-) -
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Aimee Sent on 11/15/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love Arlette's! They are the two of the sweetest ladies! They have an amazing eye for what will suit you best and it was they who found "THE" dress (after I had tried on many...many dresses) I highly recommend them! :) -
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Cynthia Sent on 07/08/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The DRESS!!! What can I say....the ONE and ONLY dress that I tried on!!! I knew it when I saw it, that that was the one!! Not only did I know it, my mom knew it as well as the guests at the wedding when they saw it. It was like it was made especially for me!! Thank you sooo very much to Arlet and your team! The dresses there are beautiful and I would highly recommend brides go and take a look....you don't have to worry about seeing your dress on someone else! They are one of a kind.... -
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Lizeth Sent on 05/24/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Arlet was who helped me and I thought she was great, she helped me find my dress which happened to be the first one :) Everyone was helpful in the store and very nice, they helped me to have a good wedding shopping experience which I thought I wouldn't have. -
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Christina Sent on 08/17/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Arlet is the sort of dress fairy you see in movies....Bride walks in with 10-12 pics of dresses.
Arlet has them ALL.
You like NONE.
Arlet picks for you....you fall in love. I bought my dress from her and it was extremely painless. She really knows her stuff. Her Mother works there with her and they are very honest but helpful.
Definately recommend Arlet Bridal!!! -
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Mandy Sent on 10/23/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Arlet absolutely made my wedding day! I started out my dress hunt in completely the wrong direction. I went everywhere in Orange County that anyone recommended with no luck. Then one day I was on my way home from Palm Springs and noticed some bridal stores off of Tyler on the 91. I pulled off and went into Arlet just to check it out. They had a great selection and sorted them by price which was so nice. I picked out about 6 dresses and made an appointment to try them on. When I came back with my sister I tried on the first dress and hated it. The woman helping me politely said that if I didn't like that dress I wouldn't like anything else I picked out. She said she would be right back. The next thing I knew she slipped a dress over my head. As I turned to the mirror it was the most beautiful dress I have ever seen. And the great thing was that it was in my price range (under $1000)!
The women could not have been nicer. They truly did make me a beautiful bride! -
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Christina Sent on 06/10/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my dress at Arlet Bridal in Riverside for my wedding in May. Arlet was wonderful and very helpful. She did not pressure me and knew her stock very well. In fact, she picked out the dress that I fell in love with. Arlet was very honest and up front about price points and worked within the budget that I gave her. I have recommended other Brides to her in the past and they all loved working with her to find their dress. -
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Nicole Sent on 11/18/20104.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my dress, GREAT cost! And the owners were very accomodating. -
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Elissa Sent on 07/02/20134.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
From the beginning to the end, Arlet was fabulous! On our first meeting, I told her what I was looking for, she walked away and two minutes later came back with The Dress. It was *exactly* what I wanted! The price was what I expected to pay, and in my opinion was worth every penny. Arlet kept my crazy bridal brain on track and reminded me of payments and fittings, and was forgiving and accommodating when I forgot. She remembers every bride's name as well as what dress they purchased, and she goes out of her way to make each bride feel special. I really can't thank Arlet enough for her patience, positive attitude, attention to detail, and professionalism. If you're looking for a dress - start at Arlet's! You won't be sorry! -
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Tiffany Sent on 12/06/20114.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found the perfect dress at Arlet! The customer service was great. My dress did come in little later than expected but they kept in contact with me about it the whole time. I had gone to many shops prior to this one and had no luck. At Arlet they have a ton of dresses and were very helpful! -
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Braya Sent on 06/08/20204.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Great dresses
Very nice products, the prices are not cheap but you are getting great designes. -
Quality of service
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Mayra Sent on 09/29/20174.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Be open minded about the styles of dresses, each body is different so let the experts find your perfect fit! -
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Kelsey Sent on 05/28/20134.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
My wedding dress was beautiful!! The only thing that I didn't like about them, is that when it came to altering, they didn't do everything I asked so the week before my wedding they had to fix it.. It was in the bust area, it wasn't tight enough, and when I did my final dress fitting, it fit perfect.... but they must have done a not so good job, because after a few dances, I could feel the bust area getting loose, so the stitching must have came out.. (I wasn't doing any super crazy dance moves or anything either...) Nobody noticed, except for me, but I still paid a lot of money for the dress and alterations and it should have been perfect all night long@ -
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Nancy Sent on 01/21/20194.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Wedding Dress
I love my wedding dress but I wish we had a little more time to look around the store. -
Quality of service
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Alexandra Sent on 12/06/20164.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
While the staff at Arlet Bridal is competent and courteous, I think their focus may be more on connecting the right products to the right bride, rather than every bride to the brand (e.g. David's Bridal). I loved my dress and veil, and found the process to be straightforward, but not much warmer than that. So be assured, you'll be in good hands, but unless you and your party are chatty people to begin with, you may be in for a quieter visit than the bells-and-glitter routine at other salons (though the bells-and-glitter package is an option you can purchase).
I was looking for a detail-oriented dress that wasn't overly dramatic, which was surprisingly difficult. At some point it felt like my consultant and I were communicating different messages, but Arlet (the owner) began to work with us to find the right dress. We finally found the dress(!) and I took the evening to think about it, then placed the order the next morning. My gown came in on time and I had it altered by a third party (no in-house alterations). I also purchased my veil from Arlet Bridal, and that came in quickly and beautifully. I really do love the gown, and I really don't think I could have found it at a big box store!
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Stacey Sent on 11/17/20093.1 out of 5 rating3.1
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2 out of 5 rating2.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
I found my dream dress at Arlet Bridal. I called around a few other stores and the dress about the same price in all of them with Arlet being lowest by about $50. I ordered my dress in November and it arrived a few months late in June. Apparently Arlet had told the dress maker that my wedding was in July, and thank goodness for that!
I did feel that the communication was rather lacking. Arlet would say that she would call me in two weeks with an update on the status of my dress, and then three weeks later I would be the one calling her.
When it came time to do alterations, I decided to use Arlet, I believe her mother is the store seamstress. I felt that the prices for her services were rather steep. When I was getting the bust measured to be taken in, the seamstress kept pulling it in too tight and I had to keep telling her to loosen it some. When I tried it on again after the alterations, the top was in fact too tight, but I allowed my mother and the seamstress to convince me otherwise, after all I had never worn a wedding dress before. On my wedding night I ended up getting rather sick due to the tightness of the dress top, The whole night I was not able to breathe properly and ended up having to cut the reception short because of it. Also, my bustle broke during dinner when I went to sit in my chair, which is too bad because it was very pretty.
I would definitely purchase my dress from Arlet again. They have a very large selection of competitively priced dresses, but I would go elsewhere for alterations. -
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Beth Sent on 02/23/20171.7 out of 5 rating1.7
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
We went and tried on dresses (at a cost to try them on...( crazy ). The lady was nice enough... but when we called to retry on one of the dresses she liked. they informed us we had to pay again! So we thought we'd buy the veil she like there and just apply the costs we had incurred. The lady was rude and said it only applied to the dresses. REALLY! Poor customer service.. if we do buy that dress it wont be there! -
Quality of service
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Jackie Sent on 09/10/20181.4 out of 5 rating1.4
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Quality of service 0.5 out of 5 rating0.5
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 0.5 out of 5 rating0.5
Im am beyond upset and crushed with my experience with this store! I found my dream gown when I went in to try on gowns. I ordered my dress March 30th 2018, I specifically asked if I was would have my dress in time for my wedding on Sept 29, 2018. I was assured that I would have it with plenty of time to get alterations. I was told I would have it in the middle of August. I leave the bridal store feeling happy and excited that I found my dress. Fast forward to the beginning of August and I call in to check on my dress, the receptionist tells me it will be in August 20th. I again call on August 23 to check on my dress. At this point i'm upset because they have not called me to give me an update or tell me my dress has come in. Arlet calls me back to let me know they do not have a delivery date! She tells me to call back on the following week so she can call the manufacturer to see what's going on. When I call her back she says that she's calling everyday to check where my dress is and will call me to let me know the status of my dress (because the manufature is closed for the weekend and monday is a holiday) She calls me back on September 4th letting me know that my "dress will for sure" be in on Sept 10th. ( I have the voicemail with her message) . I speak with her again on September 6th and she lets me know that everything is fine and that the dress is expected on Sept 10th or sooner. She said she could possibly get it the next day ( Sept 7th). I DID NOT receive any calls from her over the weekend so today Sept 10th I call her and she says my dress has NOT come in!!! Im literally 19 Days away from my wedding and she CANNOT tell me when my dress will be in. She says she will have an update for me tomorrow but I'm not sure what to believe. I'm so heartbroken and stressed that Ill be stuck setting for a dress just because Ill be out of time. -
Quality of service
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Christine Sent on 09/22/20171 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
I am very disappointed. They would not allow me in their store because I had a child with me. This is wrong. Not only are they losing me as a customer but I will make sure everyone that I know hears their no children rule and reccomend for them not to shop at Arlet Bridal as well. Extremely rude staff! -
Quality of service
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Avianna Sent on 02/28/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Drove all the way out here to look at their shop and they are closed their sign says till 5 and so does their website it’s 435 pm on wed sad to have wasn’t my time and my gas
That’s just bad business -
Quality of service
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