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Ariana's Bridal Reviews

Ariana's Bridal

Ariana's Bridal

Kissimmee, FL
2.5 out of 5 rating, 8 Reviews
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Reviews

2.5 out of 5 rating
2.5 out of 5 rating
8 Reviews
50% recommend it
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  • Quality of service
    2.5 out of 5 rating
  • Average response time
    2.5 out of 5 rating
  • Professionalism
    2.5 out of 5 rating
  • Value
    2.5 out of 5 rating
  • Flexibility
    2.5 out of 5 rating
Write a review
  • Nahomi
    Nahomi T. Sent on 01/25/2019
    5 out of 5 rating
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    Amazing Service

    Love this bridal store. Came in last week to find a dress. Mille found me the perfect dress! The prices are great! The service is exceptional. Love your store!! Thank you so much!!
  • N
    Nattie Sent on 10/09/2016
    5 out of 5 rating
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    Ariana's Bridal has helped me with finding many services as a one stop shop. My wedding gown, Bridesmaid dresses and getting them in quickly and provided alterations. A florist and a cake specialist as.well but since I already had my cake done by Rosie Cakes (Dominican cakes).I am using the florist service. Blessings overall! Thank you.
  • Kaleena
    Kaleena Sent on 04/29/2013
    5 out of 5 rating
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    Love Ariana's Bridal!! They have been nothing but helpful and accommodating! Love the customer service! Really feel like a valued customer and as if I've known the staff my whole life! Definitely would recommend to everyone!
    • illustration stars

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  • Kaitlyn
    Kaitlyn M. Sent on 10/17/2018
    1 out of 5 rating
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    Not good, very poor service

    Poor service. Find somewhere else.
  • I
    Israel R. Sent on 10/16/2018
    1 out of 5 rating
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    Worst customer service in my life!

    IM A REPEAT CUSTOMER BUT THIS WILL BE THE LAST TIME I COME HERE! I WAS THE GROOM FOR THE WEDDING, I GOT ALL 5 OF MY TUXES FOR MY PARTY HERE AT THIS STORE AND I WAS SO DISSATISFIED AND DISAPPOINTED! ALL THE TUXES WERE BAGGY AND MISFITTING AND WHEN I CONFRONTED THE LADY ABOUT IT SHE WAS VERY PUSHY AND WOULD JUST TELL ME TO NOT WORRY THAT IT LOOKS GOOD SHE DIDNT WANT TO ALTER ANY OF THE TUXES WHICH WAS INCLUDED! FELT LIKE SHE WAS TRYING TO GIVE THE RUN AROUND, THEN WE ALSO GAVE HER MORE BUSINESS WHICH WAS A HUGE MISTAKE! WE HAD HER SEAMSTRESS ALTER MY DUAGHTERS FLOWER GIRL DRESS AND SHE MESSED IT UP HORRIBLY HAD ONE OF THE SHOULDERS A DIFFERENT SIZE THEN THE OTHER AND TRIED TO SEW A PATTERN ON ANOTHER PATTERN SO AFTER COMPLAINING TO THEM THEY AGREED TO GIVE
    ME A REFUND SEEING ONLY FAIR AS I HAD TO GO SOMEWHERE ELSE TO FIX THEIR MISTAKE! SO I WENT TO GO PICK UP THE REFUND THAT THEY PROMISED ME AND SHE PROCEEDED TO TELL ME THAT THE SEAMSTRESS NOR HER WOULD BE GIVING US A REFUND AS THEY FELT INSULTED BY OUR CRITICISM ON THEIR SERVICES! VERY MEDIOCRE AND SHADY BUSINESS, I WOULD NEVER RECOMMEND NO ONE HERE! EVERYTHING FOR MY WEDDING WAS PERFECT EXCEPT OUR TUXES! LORD ONLY KNOWS HOW MY WEDDING PARTY WILL LOOK IN THE PICTURES 😔
  • Mike
    Mike D. Sent on 10/16/2018
    1 out of 5 rating
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    Disheartening

    So, I was the best man at my friends wedding. It was literally my first wedding experience and I couldn't believe how grossly oversized all of the tuxedos looked. I'm a realtor that wears suits 5 days out of the week and sometimes on Saturdays so I know how suits should fit. I'm mortified on how unprofessional and disrespectful the shop owner was to the bride and groom after they had payed her in full. Honestly, I would have never picked this place strictly because of how nonchalant and carefree Ariana was. No owner/manager should be bribing nor holding hostage or monies that were not rightfully earned. Again I'm in the customer service industry and we all know the customer always should be first. Hopefully this is a 🚫WARNING🚫 and caveat to all who enter this unforgiving bridal shop who will not admit or apologize her faults let alone resolve them.
  • B
    Bianca C. Sent on 10/17/2018
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    Bad bad bad

    Don’t waste your money for oversized suits...
  • M
    Madison Sent on 10/17/2018
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    Lying, manipulative thrives!

    Long story short she took money for jobs that she did not complete nor do in bribed me to delete my Google review in order to get my refund . Not only did she have an issue with me but there were several people within my wedding party who came to her for her services and she scammed as well!