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Angels Bridal Boutique Reviews

Angels Bridal Boutique

Angels Bridal Boutique

Staten Island, NY
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Reviews

3.3 out of 5 rating
3.3 out of 5 rating
28 Reviews
67% recommend it
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  • Jena
    Jena M. Sent on 11/18/2021
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    One of a kind experience

    Unlike any other bridal store!
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    Deb Sent on 11/19/2021
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    Wonderful experience

    This being a second wedding and being an older bride, I was skeptical that I would find a dress that was right for me. However, everyone there made me feel comfortable. Needless to say… with their help, I found the Perfect Dress! Thank you for everything!!
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    Lisa G. Sent on 11/18/2021
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    Mother of the Bride

    The beat selection of bridal gowns and Mothers dresses I have seen. Staff was very helpful and provides wonder customer service . My daughter was so happy with her gown and I as well !
  • illustration stars

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  • L
    Lisa G. Sent on 11/22/2021
    5 out of 5 rating
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    The name of the game is customer service !!!!

    I had been looking for a dress for my daughters wedding for months. Someone told me about this wonderful place, I immediately called and they were very accomodating . Gave me an appointment for the next day as i was very close to the wedding, Ro and Debbie were so helpful in finding me my dream dress ! Hands down best customer service around !
  • Rose
    Rose Sent on 04/07/2021
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    Beyond my expectations!

    I can't recall how I came across Angel's Bridal on Instagram, but I'm so happy I did. To be honest, I was initially more excited for my bridal appt @ Kleinfeld. However, I left Manhattan feeling defeated. At the other boutique, most dresses were either out of my budget or couldn't be tried on due to my size (12/14). I had the complete opposite exerience @ Angel's. I could literally try on EVERY dress as their sample sizes don't come in model's measurements & their BEAUTIFUL bridal gowns fit into my budget. The selection of dresses I tried on was honestly more beautiful than what I was offered at Kleinfeld & for a much lower price. I was helped by consultant, Debbie, & manager, Rosanna. They were both sweethearts, incredibly helpful & attentive. I was so afraid that I'd have a "lesser experience" wedding dress shopping during COVID, but the customer service was unmatched! They made my experience wonderful for me and my family members present! They don't overbook appointments, I didn't feel rushed to find a dress before time ran out on my appt, & I almost felt like we had the shop to ourselves. I tried on 5 dresses & loved each one more than the last! They listened to all of my feedback & I finally said 'YES' to an AMAZING dress that incorporated all of the things I loved! I would definitely recommend them! I traveled to Staten Island from Upstate NY & it was definitely worth the trip!
  • Catalina
    Catalina Sent on 05/27/2015
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    After my trip to Kleinfeld's I was starting to worry that finding a dress was gong to be way harder than I initially anticipated. They made it effortless at Angel's. I only tried on one other dress before putting on the dress that I knew was the one. They gave me great feed back and matched me with the perfect veil and headpiece. My fittings all went smooth and I was overall happy with the services they provided (all alterations were included ) The one thing that I will say about Angel's is i loved working with the ladies there. They were sweet, genuine, honest and real. We laughed, we joked and had a blast. They made my experience very memorable.
  • User6086077 Sent on 09/12/2013
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    After my first dress was ruined by the tailor, I dropped into Angel's Bridal with the hopes finding a new dress for a wedding that was less than 2 months out. In no time, I had a new dress (it was even better than the first) with perfectly done alterations. The staff at Angel's really saved the day and my wedding!!!!!
  • User6086075 Sent on 08/11/2013
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    I ordered my bridal gown and bridesmaids dresses here. I loved my gown and the girls gown. Would not have gone anywhere else.
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    Kristen Sent on 07/22/2012
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    Rae at Angel's Bridal was my consultant and she was such a sweetheart. She didn't pressure me into making a decision when I was trying to decide between 2 dresses, and she made me feel completely at ease the entire appointment. I wouldn't have wanted anyone else to be in that dressing room with me. Everyone there is so friendly and helpful, and my dress came out beautiful after the alterations. The dress fit like a glove and was so comfortable the entire time I wore it (I didn't pull it up once and it was a strapless!) I couldn't be happier with Angels Bridal!
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    Christine Sent on 04/05/2012
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    Friendly and professional! Made me feel comfortable, and had huge selections for me to try!
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    Janet Sent on 10/26/2011
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    Great staff...Attentive and caring...large selection of dresses
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    Kerri Sent on 06/05/2012
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    The ladies at Angel Bridal are wonderful. They understand that this is the most important piece of clothing a girl will buy and wear and they want you to enjoy the process. Their seamstresses do great work. Overall the experience was even better than I expected.


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    Abeer Sent on 03/13/2017
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    Dresses tend to be on the pricier side, but I bought off the rack and just did major alterations, which they can charge an arm and a leg for. Adding sleeves to my gown cost me $400 even though I provided the fabric. The people that work there are kind, but overall, they tend to me overpriced.
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    Teresa Sent on 10/27/2015
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    I walked into Angels bridal just for shits and giggles because it was in my neighborhood. I had no idea what my budget would be but they took me in and I was able to try on dresses I saw the most beautiful dress hanging and told Rosanne I wanted to try it on she tried deterring me away from it being that it was a bit pricey and I didn't know what I was going to spend but she still let me try it on well good thing Bc once I was in it and mind you it was the very 1st wedding dress I tried on IT WAS THE ONE it was absolutely gorgeous I felt amazing in it I found my dress!!! This was in January and I was getting married in sept so I had to give them time to order the dress about 6 mos later my dress was in and it was time for my first fitting the dress did not fit not sure I had gained weight or they ordered the wrong size regardless I went back a month later and a few lbs lighter and it fit and it was perfect just as I remembered
    I somehow fit the dress in the back seat of my car brought it home and laid it out on the ironing board as they suggested
    Finally it came to my wedding day and my mom had Angela the daughter of the owner come and help put me in my dress and good thing we did Bc not only did she help me with my dress which took time Bc of the type of dress it is but she helped dress my mother and the flower girl she also helped with my hair Bc that was a disaster she helped calm all our nerves and she did an absolute beautiful job squeezing me into my dress
    Even if you decide not to go with Angels bridal I suggest you still have Angela help dress you there's so much going on that day so many things can go wrong that you need that objective person there to help get you in your dress call her (908) 868-5270
    Enjoy your wonderful day take it all in as much as possible Bc it is over in a split second
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    Renee Sent on 10/15/2012
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    Angel's Bridal was great. After trying on many dresses, and meeting with many consultants who just threw you in a dressing room expecting you to strip without so much as saying their name, I was able to breathe a breath of fresh air when going to Angel's and meeting with Aurora. I did not have an appointment, but they accommodated me anyway (something even David's Bridal wouldn't do!) I never felt rushed or embarrassed of my smaller budget. I truly loved my wedding dress and received so many compliments on it. It was wonderful, the only negative I would give to this place is that they never called to tell me my dress or my bridesmaids' dresses were in, I had to call them and ask.
  • User6086079 Sent on 10/31/2014
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    I purchased my wedding gown, veil and headpiece from Angels bridal. I loved my dress and it looked lovely on my wedding day. Some of the staff was a little rough around the edges but my overall experience was good. It's a nice shop however there are multiple brides trying on gowns. I think it would prob be a little nicer if it was only one at a time. Quality of items purchased was great. I was scheduled to pick up my dress on a Friday and the shop closed early that day when I was scheduled to pick up with no note or message on the door or phone. Mini panic attack but luckily it was a week before the wedding so I was able to get the following week. Overall, I would recommend Angels Bridal.
  • User6086123 Sent on 09/03/2013
    3.9 out of 5 rating
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    They have a nice variety of dresses for bride, bridesmaids and mother of the bride as well. They are a bit short to deal with and sometimes seem a bit abrasive but in the end it is a job well done. My gown and my girls dresses all turned out perfectly, you just have to be assertive with them. I know quite a few people that have been here and used them for their weddings, they do fittings and have headpieces and veils to go with your gown as well.
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    Brenda Sent on 08/16/2008
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    They were very helpful and the dress looked great! Bustle could have been better but otherwise would highly recommend!
  • User6086061 Sent on 07/22/2014
    3 out of 5 rating
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    I AM NOT HERE TO WRITE A REVIEW AND I DID NOT PURCHASE A DRESS HERE, BUT THIS IS TO INFORM EVERYONE READING THESE REVIEWS, THAT THIS STORE IS NOT THE ANGELS BRIDAL OF STATEN ISLAND,NY. WE ARE A BRIDAL BOUTIQUE ON AMBOY ROAD IN STATEN ISLAND, NY, AND HAVE BEEN IN BUSINESS FOR OVER 35 YEARS. WE ARE NOT AN ONLINE STORE. IF ANYONE WISHES TO CONTACT US OUR PHONE # IS 718- 356-2150.
    THANK YOU.
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    Susan Sent on 09/14/2018
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    The owner and her daughter are Mexican, and their merchandise is definitely from South of the border! Low quality, poor customer service and awful,gaudy styles. I am also not going to pay their exorbitant prices for this crap to help cover their high rent in their new and fancy Tottenville store ! I will be going to Jersey....fast !
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    Melissa Sent on 07/20/2015
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    So unprofessional! I am so regretful that I purchased my gown at this shop. It was a total nightmare working with this shop owner as she is hostile and nasty. I'm not even kidding I left every appointment in tears after they had my deposit. The worst of it was that the shop owner went behind my back after the fitting and totally changed the waistline of my gown because she "thought it looked better with an empire waist." I was horrified when I came in for my last fitting two weeks before my wedding and saw what she did. When she was questioned about why she altered the dress without consent after decisions were made at the fitting, her response was "well I thought it looked better like this." My dress wasn't fixed until two days before my wedding. This shop absolutely ruined the wedding dress experience for me.
  • User6086115 Sent on 02/25/2015
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    To be honest I never take the time to write a review. But I was so unsatisfied, unhappy and very very disappointed with Angel Bridal. When you go there they are as nice as can be until you make a purchase. I purchased my wedding gown and my mother purchased her gown.

    It is so exciting when you finally get the call that your wedding gown has arrived. I went as soon as I could to try it on and they made the experience awful. They were so consumed with another party of women to try to make a sale that my experience was just upsetting. I was not a picky bride in any way but my gown was a big deal to me.

    Then it came down to alterations for my mothers gown and mine. They were clueless to say the least. Thank goodness my mom went to school for design so she new what to tell them because I had to no clue. But the fact that my mom had to tell the so called professionals what to do is a major red flag. They kept trying to say that it was fine when the fact was it really wasn't!

    It ended up my mother was extremely unhappy with her dress but at this point did not have enough time to get a new one. She was the mother of the bride and deserved to feel beautiful. As for my dress it turned out it was big and I kept having to pull it up which I clearly stated I didn't want to have to do. Thank goodness I had asked for straps to attach, which I wanted to use later in the night but pretty much had to put on right after the ceremony. It was also to long so I had to hold it up all night which I also made clear that I didn't want to be bothered with!

    Like I had mentioned I never take the time to write a review but this place aggravated me enough to sit down and warn future brides. Every bride wants there dress to be perfect but this is not to place that will make that happen!
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    Josephine Sent on 01/27/2012
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    I would not recommend this "bridal salon" to anyone unless you want to be "helped" by rude, unprofessional people. From the moment I walked into the store they were not at all interested in helping me find my wedding gown. The woman I dealt with didn't ask me a single thing about what I liked in a wedding gown, besides the style. She pulled three gowns for me that she threw on me without even zippering/lacing the dress all the way up so that I could see the full effect. It was so clearly obvious that she had no interest in helping me. After trying the third dress on I told her I am done here and would not like to try on any other gowns. I have never in my life been treated how this woman treated me today. It was so disrespectful and unprofessional to treat a customer this way. Save yourself the time and do NOT go to angel's bridal.
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    Margery Sent on 02/13/2018
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    I have been in this store 3 times. The first time the person at the counter was on the phone with the credit card company and ignoring me while I was trying to schedule a bridal appointment. She told me to just write it down and come in on that day. Then another time I went into the store to just browse some bridesmaid dresses, and I felt like I was just being rushed out of the store. My goal was to see dresses in person instead of just picking one from the internet, so I can chose a dress for my bridesmaids and then bring them in to see just one or two dresses to avoid a fiasco of my bridesmaids having a free for all and picking from all the dresses. But once she heard that I got my dress somewhere else, her total attitude changed and I got rushed out of the store. I did have one good experience here where I went in with my mom to start browsing for a dress for her. Those consultants were friendly and helpful to my mom and I, but otherwise I am disappointed. I don’t know if she is the owner or the manager but I was very disappointed with her unprofessional demeanor.
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    Susan Sent on 08/04/2011
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    Stay very far away from this store. I never write any reviews, but this store should be closed down. The customer service is horrible. when you first come in they try to be all nice, but after purchasing the dress they treated me horribly and demanded cash in a very aggressive (threatening) way. They also kept adding additional charges onto the bill they were fraudulent!! They also ordered a dress that was way too large in order to charge me more. The seamstress ruined my dress! She was incapable of even doing the simplist alterations and they charged me $200 for alterations that I would not have needed if they orderd the correct size!!!! The staff made anti semetic remarks to my face and laughed at me. They continually asked me innapropriate questions about my personal life as well. They also are upstairs eating most of the time. My dress came in 3 days before my event even though I ordered it 5 months ahead of time. I called them numerous times and they never return a call and lie to me or put me on hold and never return to the phone. This was the most dishonest store I ever went into. I wish I had read the reviews about this store before going there. I felt like a complete fool for going there. I am considering taking legal action against them.
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