Angara.com Reviews

Reviews

• Mercedes Sent on 11/17/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Ruby dreams

  Working with them was great I would highly recommend them. My unique fits who I am perfectly! The band was from another jeweler but my engagement ring was from Angara. They resized it twice and with ease.

  Working with them was great I would highly recommend them. My unique fits who I am perfectly! The band was from another jeweler but my engagement ring was from Angara. They resized it twice and with ease.
• Jayne Sent on 11/24/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Excellent. Customer services were very responsive

  Reliable and responsive customer service team. Product exceeded my expectations. I would buy from them again

  Reliable and responsive customer service team. Product exceeded my expectations. I would buy from them again
• Elena Sent on 02/19/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Amazing gift)

  I received the necklace as a gift for my Birthday.
  Vintage Inspired Tanzanite and Diamond Curved Bar Pendant - looks absolutely gorgeous. I really like this gemstone!

  I received the necklace as a gift for my Birthday.
  Vintage Inspired Tanzanite and Diamond Curved Bar Pendant - looks absolutely gorgeous. I really like this gemstone!
Are you interested?
Send a message
• Morgan Sent on 04/02/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Purchased the opal ring and found that it was indeed beautiful. Wonderful customer service.

  Purchased the opal ring and found that it was indeed beautiful. Wonderful customer service.
• Madison Sent on 05/21/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  I absolutely loved working with Angara. My fiance had a very specific window of time to order my engagement ring while he was out of town on business right before our big trip to Italy he was planning on proposing on. The trip was booked for half a year but he didn't want to order the ring until he knew there was no way I'd find out about it. Of course by the time he ordered, he was too late to get the ring in time. They did not leave him hanging even though it was really his fault for not knowing when he had to order by and they rushed the ring to his hotel. He got it... Read more

  I absolutely loved working with Angara. My fiance had a very specific window of time to order my engagement ring while he was out of town on business right before our big trip to Italy he was planning on proposing on. The trip was booked for half a year but he didn't want to order the ring until he knew there was no way I'd find out about it. Of course by the time he ordered, he was too late to get the ring in time. They did not leave him hanging even though it was really his fault for not knowing when he had to order by and they rushed the ring to his hotel. He got it in time and said they were incredibly supportive and communicative during the process! Not to mention the ring is AMAZING and I am so impressed he picked something so beautiful! All of their rose gold options are flawless so it wasn't that hard I guess.
  
  I experienced the same great service when I needed to get the ring resized. They responded to our email immediately with a free shipping label and took care of the resize in no time! When Fedex never responded to me about getting my tracking number, Angara tracked it down for me and made sure I knew exactly where my ring was at all times. It got back to me even quicker than they said it would and it is absolutely perfect.
  
  I can't wait to use them again to purchase my wedding band. I already have the most beautiful piece picked out and it is beyond affordable, and I am 100% confident I will get the same amazing quality and service. I live in LA so it's an added bonus I get to support a local business! My fiance did good finding them!
• Ashley Sent on 01/04/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  We purchased the classic low dome wedding band for my husband and it is such a nice ring for the price. He absolutely loves it and we receive numerous compliments on it. We returned a different ring with help from Barbara who made the return process simple and stress free. If you are not satisfied with your order contact Barbara as she is extremely professional and cares about the customer.

  We purchased the classic low dome wedding band for my husband and it is such a nice ring for the price. He absolutely loves it and we receive numerous compliments on it. We returned a different ring with help from Barbara who made the return process simple and stress free. If you are not satisfied with your order contact Barbara as she is extremely professional and cares about the customer.
• User1992411 Sent on 12/31/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Loved the ring and got a great price on it! Internet picture was slightly different from product, but my fiance still loves it!

  Loved the ring and got a great price on it! Internet picture was slightly different from product, but my fiance still loves it!
• Jacky Sent on 08/04/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  I just wanted to share with everyone that the sapphire engagement rings that we bought from Angara.com are awesome and we just love it. Apart from that the customer service rep was very helpful and she was very courteous. We will definitely recommend you to buy sapphire rings, other gemstone jewelry and diamond jewelry from Angara.com. ~ Jacky

  I just wanted to share with everyone that the sapphire engagement rings that we bought from Angara.com are awesome and we just love it. Apart from that the customer service rep was very helpful and she was very courteous. We will definitely recommend you to buy sapphire rings, other gemstone jewelry and diamond jewelry from Angara.com. ~ Jacky
• Lauren Sent on 10/15/2015
  4.8 out of 5 rating

  4.8
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    5 out of 5 rating
    5.0

  My fiance got my engagement ring here. The ring is beautiful, but has a couple problems: band is too thick to be totally comfortable, and no wedding bands fit with it (and Angara doesn't have any to go with it). But it looks great! Still trying to figure out what to do about the other issues...

  My fiance got my engagement ring here. The ring is beautiful, but has a couple problems: band is too thick to be totally comfortable, and no wedding bands fit with it (and Angara doesn't have any to go with it). But it looks great! Still trying to figure out what to do about the other issues...
• Satisfied Sent on 04/28/2023
  4.8 out of 5 rating

  4.8
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    5 out of 5 rating
    5.0

  Superb customer service agent

  I bought a necklace for my wife’s 60th birthday with about 3 weeks ago. Unfortunately, UPS failed to deliver & lost the first package. Moreover, their website & customer service were appalling. However, the Anhara Customer Service agent was amazing. Keeping me informed throughout, he: took time to understand my issue; liaised with UPS; realised that they wouldn’t complete their ‘investigation’ in time to meet my deadlines; and arranged for a replacement necklace to be delivered in the nick of time. He was superb & im extremely grateful.

  I bought a necklace for my wife’s 60th birthday with about 3 weeks ago. Unfortunately, UPS failed to deliver & lost the first package. Moreover, their website & customer service were appalling. However, the Anhara Customer Service agent was amazing. Keeping me informed throughout, he: took time to understand my issue; liaised with UPS; realised that they wouldn’t complete their ‘investigation’ in time to meet my deadlines; and arranged for a replacement necklace to be delivered in the nick of time. He was superb & im extremely grateful.
• Ed Zitron Sent on 02/07/2022
  1.4 out of 5 rating

  1.4
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    3 out of 5 rating
    3.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    1 out of 5 rating
    1.0

  Years as a customer, scammed on Custom Jewelry

  I've been an Angara customer for years - I've bought several different high-end custom pieces for my wife (several thousand dollars' worth), and this year decided to get her something simpler, but specific. I provided Ankit - the person I've worked with for years - a video and an image of exactly what I wanted - a simple necklace that could convert to a choker with a heart at the bottom with a diamond in it. Really simple, really obvious.
  
  They sent me a circular diamond on a regular necklace. I had begged them for an image of it in advance because I specifically feared they didn't get what I wanted - call it a gut feeling -... Read more

  I've been an Angara customer for years - I've bought several different high-end custom pieces for my wife (several thousand dollars' worth), and this year decided to get her something simpler, but specific. I provided Ankit - the person I've worked with for years - a video and an image of exactly what I wanted - a simple necklace that could convert to a choker with a heart at the bottom with a diamond in it. Really simple, really obvious.
  
  They sent me a circular diamond on a regular necklace. I had begged them for an image of it in advance because I specifically feared they didn't get what I wanted - call it a gut feeling - and then got exactly what I feared, a circular diamond on a plain necklace.
  
  when I called Ankit to discuss the details, he lied to me.
  Ankit said that we didn't make it how I wanted (a heart shaped pendant with a diamond in it) because "it was a cost issue." I have spent thousands with Angara, why would I suddenly be shy? This conversation never happened.
  He then changed his story and said that we had a conversation about how "you can't just copy another design," which is false. This never happened. How do you know it never happened? Because I would have said "Okay, no worries, don't worry about making it," instead of moving ahead as we did.
  
  Worse still, they can't even replace it for Valentine's Day, and Ankit stuck to his completely falsified statements.
  
  
• Susana Sent on 11/27/2018
  1 out of 5 rating

  1.0
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    1 out of 5 rating
    1.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    1 out of 5 rating
    1.0

  Don’t be fooled

  My husband bought me one of Angara’s opal rings as my engagement ring. It was absolutely gorgeous and just my style. I was so excited to wear it in public. I wore it almost every day, making sure to remove it before washing my hands and being mindful of it. After a few weeks, the opal stone cracked and a piece fell off. I contacted Angara about this problem and they proceeded to tell me that opal is an “extremely fragile” stone. They sent me some tips on how to care for it and if I wanted to replace the stone, it would be $350. So I let this one slide, paid the $350 and got my stone replaced.... Read more

  My husband bought me one of Angara’s opal rings as my engagement ring. It was absolutely gorgeous and just my style. I was so excited to wear it in public. I wore it almost every day, making sure to remove it before washing my hands and being mindful of it. After a few weeks, the opal stone cracked and a piece fell off. I contacted Angara about this problem and they proceeded to tell me that opal is an “extremely fragile” stone. They sent me some tips on how to care for it and if I wanted to replace the stone, it would be $350. So I let this one slide, paid the $350 and got my stone replaced. The second time I was EXTREMELY careful with my new stone. In fact, I probably wore the ring once a month, on very special occasions. I made sure to follow all their tips and not get the stone wet. Next thing I know, the stone chips again, which really caught me by surprise considering I was conscious of not even bumping my hand on things. I reach out again and they basically tell me there is nothing they can do and proceed to tell me how fragile opal is. I was so devastated but paid the $350 to replace it ONCE AGAIN and this time I make sure to buy warranty. I promised myself I wouldn’t wear it until our wedding day. Wedding day comes, I strictly used it for the ceremony and took it off for reception. The next day, I am at a restaurant eating sushi and I notice the stone is GONE. It completely fell out of its socket and if course I couldn’t find it. I reach out to Angara, ready to use my warranty only for them to tell me warranty doesn’t cover damage or loss of stones! Angara even told me I should look into getting an opal necklace instead of a ring. Why would you offer opal rings if you knew how delicate they are? My husband paid so much money for a beautiful ring and now I’m left with a stoneless ring.
• Fly A. Sent on 06/20/2022
  1 out of 5 rating

  1.0
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    1 out of 5 rating
    1.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    1 out of 5 rating
    1.0

  Don't recommend

  After successfully placing a small order, we decided to trust them with (approximately 7k USD) order and ever since it has been a chaos ! Horrible experience ! Their left hand doesn't know what the right one is doing. Apparently we arranged everything with one customer service agent and he disappeared. The company doesn't interfere because every customer is assigned to one customer service agent BS !!!!
  
  They don't care about the customers ! Highly not recommended!!!

  After successfully placing a small order, we decided to trust them with (approximately 7k USD) order and ever since it has been a chaos ! Horrible experience ! Their left hand doesn't know what the right one is doing. Apparently we arranged everything with one customer service agent and he disappeared. The company doesn't interfere because every customer is assigned to one customer service agent BS !!!!
  
  They don't care about the customers ! Highly not recommended!!!

Are you interested?

Send a message