Ana's Bridal Boutique & Tuxedos Reviews
Reviews
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Kirsten Sent on 03/14/2023
Great experience!
Ana's Bridal Boutique did a fantastic job on my wedding dress. Ana, Michelle, & Skyler were exceptional. I was so nervous about getting my wedding dress altered and just wanted everything to be perfect and Ana took the time to sit with me and made sure all my concerns were addressed. When my dress was finished I was blown away at how much detail Ana paid attention to--not a stitch out of place! We bought my mother of the bride dress here, and Ana altered that as well, and I cannot stress enough at how beautiful my mom's dress came out! Also, great selection. Ana is very personable, professional, and most importantly, calming!! Overall, great experience! -
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![Angela]()
Angela Sent on 06/18/2019Dream Dress
The staff at Anna’s was extremely helpful in assisting us with finding my dream dress. I would highly recommend.
AMC -
![Lauren]()
Lauren Sent on 01/07/2019Amazing ❤️
If you are looking for a private one on one type of Bridal experience as seen on Say Yes to the Dress, then this Boutique is not for you and that was okay for me. I chose this Boutique because they had Maggie Sottero and other designers I was interested in. I knew that driving from Connecticut was going to be a pain but figured it would be worth it. We arrived to pick out my dress and was greated by Sky who was such a sweetheart. I had brought my mom, sister and niece with me. Sky picked out some dresses based on photos I showed her and my mom, sister and niece picked out some additional. There was another bride in there as well with her family but it made it fun to see everyones reactions to us trying on dresses. I come from a lively family so we didnt need that one on one private experience. That day I ended up saying Yes to the dress. The one down fall I would say would be email communication was non existent. I would have liked an email notification rather then text when my dress arrived at the boutique and another down fall was for the remaining deposit they only accept cash or check which being in CT we had to send a check overnight. I wish there was a follow up that they received the check and the balance was squared away and then working with me to set up my first fitting. I had to reach out to them to schedule my first fitting and then a day before that fitting I did have to reach out to see if the appointment was still confirmed. I thought that they would have called 24 hours before the appointment just to confirm and recap what needs to be brought with me. Once again, not complaining just letting any future brides know what to expect. For the first fitting we were down stairs and it was a bit toasty since there was a group of bridesmaids there for their fittings. I ended up not being able to stay for the whole fitting due to the dress being a bit tight making me feel not well. They were so kind and informative though letting me know that this happens and to next time snack throughout the day and stick to foods that will keep my blood sugar level. It was very interesting all their knowledge. The 2nd fitting went amazing and it was with the owner who was such a doll. and then my last fitting/final pick up went well. Only down fall was last fitting/final pick up was for 5:30pm appointment and they had me wait till 6pm since they were adding bustle. I wouldnt have minded the wait if they told me right from the start that I would be waiting and what they were doing. However, I am so happy with my dress and my experience with them. Cheyenne , Sky, the owner and the girl who helped me at my first fitting were all just amazing. Cant wait for my big day! -
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Kayla Sent on 12/14/2017I can’t say enough wonderful things about Ana and her fabulous team! It’s not easy dealing with brides! It’s a very emotional process and Ana, Michelle and cheyanne all took care of me so well! Michelle, her daughter did some AMAZING alterations on my gown. She had to add fabric and beading to the top of my dress and you cannot tell at all! I was blown away at all the effort that goes into altering a dress! I’m sure I have no idea about the true behind the scenes action but these women are up LATE making people’s dresses perfect! Not to mention, I got such a great deal on my dress and accessories too! It was just an overall amazing expierience and I’m so greatful for the team at Ana’s!
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![Amanda]()
Amanda Sent on 01/17/2014Ana and her staff were so accommodating to myself, my mother/mother-in-law, and my bridal party of 7. I bought my dress from Ana's because it was a listed seller of the dress I found online and fell in love with. The bridal consultants suggested I try on a few styles to be sure I liked the one I came in for, which I am pleased I did. I still purchased the dress I initially found, but staff at Ana's really try to help you find the perfect dress, even when you may not be sure where to begin. My party also purchased their dresses there, and Ana and her staff treated them all like queens with great service and professionalism. And shopping there was fun! My dress required quite a bit of alterations (completely changed the back from lace up to become a simple zipper), and Ana worked her magic and transformed the dress so that it was just as I envisioned. It was the dress of my dreams! It fit like a glove, even during trial fittings. I wish I could wear it more often than just my wedding day! I highly recommend Ana's Bridal boutique to any bride looking for a positive and memorable dress shopping experience! Thank you Ana and her wonderful staff!
Amanda, 8/16/13 -
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Dammy Sent on 05/15/2012Great service. Helped with selecting -
Toni Sent on 11/22/2017Ana's Bridal was the best place to purchase a wedding dress. They helped me pick it out and store it and very timely did all my alterations. The girls who work there are so lovely and patient. And Ana does incredible seamstress work.
Ana's Bridal Boutique & Tuxedos's reply:
Thank you for taking the time and expressing your experience with us at Ana's Bridal Boutique. We are so happy to have work with you it was a pleasure. We hope you had an amazing Wedding Day you look beautiful in your images. If their is anything else we can assist you with please feel free to come on it.
Thank you again with lots of Love,
Ana's Bridal Boutique & Staff -
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![Meghan]()
Meghan Sent on 09/23/2012Ana's Boutique is the place to find a great dress inexpensively. I found my dress here (as did my cousin and all her friends!) on my first visit.
When I returned for all of my fittings and alterations - Ana's was helpful, professional, and kind. My dress was amazing - it was perfect! (all the other dresses I saw were fantastic as well).
They only do alterations on Monday and Tuesday nights - which was very inconvenient for me as I live out of town, but the drive was worth it! -
![JohnAmanda2012]()
John Sent on 03/13/2012Ana is a very nice lady some of the staff is a a little touchy. I didn't mind them but their strict rules on how to do some things like paying and fittings are a little bit rediculous but they are able to be worked around -
![MalB]()
Malinda Sent on 10/22/2015I had gone to eight stores before finding my dress at Ana's Bridal. Ana knew what would fit my body well and she found exactly what I was looking for. I ended up with a gorgeous alencon lace dress. When it came time for my fitting, Ana's Bridal was really flexible since I was coming from out of state. They were able to alter my dress within a day or two. My only complaint is that Ana promised that my alterations would be free when I bought the dress, but when it came time to leave with the dress, I was charged over $200 for alterations I did not expect. My bridesmaid and mother who were there when I bought the dress also remembered being told that alterations were included. Overall, the dress came out beautifully and Ana altered my maid of honor's dress, as well. They were flexible with timing, I got a great dress at a great price. I was just saddened by the alteration surprise. I need to remember to get everything in writing. -
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Juliana Sent on 06/21/2011When i went with my bridesmaid to actually pick out the dresses the staff were amazing and made sure that everything was the way i wanted. When it came to my bridesmaids to do their fitting they all seemed to have a problem with the service. They were all told different prices for the same exact alternations. One of them were told that the hem would be $30 and the other was told $35. not a big deal they just paid it but the price should be the same if its the same thing. they were both the same dress size and the dress length was also the same so not sure why one was $5 more than the other. Besides my bridesmaid having trouble with the service that was provided. Ana the owner was the best and she was always so friendly and knew me by my name every time i went there. She helped me pick out the most beautiful hair piece ever. -
![Jeanette]()
Jeanette Sent on 11/14/2011Overall, my experience with Anna's Bridal was great! The dress was BEAUTIFUL and so was my veil. My dress did take over 9 months to come in and the veil came in like 3 weeks before the wedding which made me a bit nervous, but it all came in and was ready for my big day! They were not, however, very accomodating to me and my girls which is why I went elsewhere for my girl's dresses. It was only once the dress was paid in full did this happen. They told me I could only come in during the week- daytime which is COMPLETELY unrealistic because most people work including myself. Then they told me I could come in in the evening but definately NOT the weekends which works best for me because of my job. They said no because those days are for shoppers only which really blew me away because my grama spent just under $2000 for my dress so you'd think they would be accomodating, but no. Thats the only thing I have to say negative... Other than that, when I went there to try on dreses with were very professional and helped me pick out my dress quicker than I thought being that I went to one other place and was soooo overwhelmed! The store is in great condition and they have a lot to choose from! I guess I have to say, quality overrules the negatives! Thank you for a GEORGOUS dress!!!!! -
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User1405663 Sent on 09/14/2013I feel like I overpaid for my dress and my bridesmaids did not get a great value for their dress either.
The alterations were great,but if I had to have paid for them it would have been expensive... I was able to talk my dress price down with alterations included.
I wouldn't really recommend this place unless you know exactly what you want -
![Ana]()
Ana V. Sent on 11/10/2020I got my dress
Ana was helpful while I got my dress but I wished there was a bit more flexibility and responsiveness due to the circumstances. -
![Kristina]()
Kristina Sent on 09/22/2012If i was able to find my exact wedding dress somewhere else i would jump at the chance. My dress was beautiful and i wouldnt change it. They book too many people at once and the basement is crowded. You feel like a fast food restaurant: you go in, they change one or two things, they ship you out. They messed up my sisters MOH dress then accused her of lying. They messed up my Jr. Bridesmaid dress straps. They ordered the wrong sizes for two of my bridesmaids ( they were much too big, didnt even stay up when zipped.) The majority of my bridesmaids got their dresses altered somewhere else. I would have as well, but i was able to get free alterations. The girls there were all scatterbrained and didnt communicate well with each other. I was waiting for almost two hours to get my dress the day before my wedding because it wasnt steamed already and come to find out it was steamed and placed in the dressing room. No communication at all. They have friends come over during the middle of the work day to chat while I was there waiting for my dress. Never would recommend them to anyone. -
![Mike]()
Mike Sent on 06/05/2019Horrible Experience!
Horrible experience! I am the father of the bride and this was beyond horrible place to do business! Rude, and disrespectful! Five bridesmaids dresses they measured and ordered. ALL came in TOO SMALL! They tried at first to blame the girls...but all 5 girls were wrong?! Finally they said they would rework the dresses. They also said the girls would only pay for the hemming and the alterations would not be charged. After multiple trips back to the shop, the last dress was done the night before rehearsal. AND when they went to pick up the dresses, the shop made the girls pay for all the alterations in CASH! NEVER GO TO THIS DRESS SHOP! -
![Stacey]()
Stacey Sent on 12/05/2018Will NOT be going back there. HORRIBLE.
*This is extremely long, but it's everything I went through with this bridal boutique*
I ordered a wedding dress with Ana and it came in with no problem. When my dress came in and I was first trying it on, Ana told me she would have to take the dress up a bit at the shoulders so the body sat on me properly, not a problem. I started looking for shoes that would fit perfect with my dress so I wouldn't have to get it helmed. I brought in a pair of heels that I absolutely loved and Ana herself okayed them! She said that if I went with those I wouldn't have to get it helmed--perfect! I mentioned what she had said before about bringing the dress up a bit at the shoulders and she changed her mind saying, No she wouldn't have to do that, wear those shoes and you'll be fine.
I tried to get my dressed altered as soon as possible and she wouldn't do it until exactly one month before my wedding. During my wait I called her Boutique multiple times asking if my veil had come in (so I could test it out with hair trails) and I was either told they would check and call me back (which never happened) or that it wasn't and they would call when it was (which also never happened). Fast forward to getting my dress altered and sure enough Ana took it up at the shoulders. When I tried it on after the first alteration I was devastated. My dress was about 5" off the floor with my heels on. I told her I was disappointed with it and all she had to say was “I had to do it,” and she even asked me if I planned to wear those shoes the whole time?! Like yes!!! I okayed them with you. So, she tells me to find a new pair of shoes or she can add more lace to the front of my dress..I found new shoes, and I tried to put the issue behind us as there was only a couple weeks until the wedding.
During this whole ordeal Ana brought out “my” veil for me to try on with my dress and it was not even close to what my veil was supposed to be. I had ordered a plain cathedral veil for 150$ and another 150$ worth of extra lace from my dress to put onto it. What she showed me was nothing of the sort. I asked her if it was the one she had made and she responded with no this is the one you ordered. I refreshed her memory about how we ordered a plain one with extra lace for her to make it and she said “ oh well I have no control over what the designer sends me” ummm..WHAT? Then she told me she would give me one of the veils she had in store and put the extra lace we had on that. I was fine with that because again.. we were only weeks away from the big day. When I came in for my second to last fitting they had magically “found” my veil. Excuse me but how did she not remember making it and storing it away? And what about all those times I called asking for it? Did they not even go and look for it? Or was it just never made and then she did it quick and said it was hidden the whole time? Either way, it was done and I loved it so I moved on and tried to stay positive.
I was on the verge of tears when it came time to pay for the alteration. She showed me that it came to 590$ and I asked her if there was anything she could do about the price because I was disappointed that I couldn’t wear the original heels. She looked at me as if she how no clue what I was talking about. I explained the whole situation, about how SHE OKAYED the heels and then the dress ended up being too short. No word of a lie...she looked at me with a straight face and said “I’m going to say this and I’m not trying to offend you but, you are tall already and those were tall heels. It’s not my fault you are tall.”
We went on for about 15 minutes of me trying to explain to her that she obviously knew that the dress would have to be taken up (She told me the very first time I tried it on!) and that if she had said that the shoes wouldn’t have worked out then all of this could have been avoided. She kept insisting that she wouldn’t know that until the first fitting and the she doesn’t know what the alterations need to be done before then. I WAS APPALLED!! She was the so-called professional!!
My sister and maid of honor ended up stepping in and flat out told her to take money off simply for the fact that I wasn’t 100% happy. She looked at us and said “I know this isn’t much but hopefully this makes you happy” and she took 40$ off. I was so beyond upset I ended up accepting it and walked out.
Fast forward to picking the dress up THE DAY BEFORE my wedding. I was told it would be ready to be picked up in the morning and I ended up getting there at 12:43 (yes wrote down the exact time) and when the girl unzipped the storage bag I was baffled. My belt was not put on. I told her and she brought it to Ana. She told me it would only take a few minutes for her to do it. I waited 30 minutes for it and Ana brought it out to me with no apology! The belt wasn't even properly put on! I just left with my dress and fixed it at home.
NEVER GOING BACK!!!!! -
![Dawn Poitras]()
Dawn Sent on 05/31/2013I will NEVER recommend this “boutique” to anyone…ever. I will be honest, I had read several horrible (not just bad) reviews about Ana’s before shopping there. I originally went to Ana’s in November of 2012 to look for bridesmaid’s dresses for my July 2013 wedding. My MOH and my GM purchased their dresses that day and I narrowed down a few for my BMs. We returned January 26th with my BMs and family. Each girl picked out their own dresses and they ordered that day. Before placing the order, we checked the colors on each of the dresses, signed off on everything, and were told by the two employees who helped us, that each dress was all set. In total we bought 6 BM dresses and 1 GMOB dress.Then it began…one week later, my aunt contacted me saying an employee from Ana’s called to tell her they made a mistake on one of the dresses she bought that day and that in order to get in the color we needed they would be charging us $15. I immediately contacted Ana’s and spoke to one of the employees that helped us that day, was put on hold 3 times before getting Ana herself on the phone. Ana explained that the dress company does not make that specific dress in the material or color I requested and I would have to pay $15 to get the right one. Nothing of the sort was explained to us the day we ordered. Ana continued to explain the situation telling me, “It’s not as if the dress costs an arm and a leg so $15 really isn’t that much money” (this is a direct quote...I wrote everything down during this conversation!). I then went on to explain I’d like to cancel the order, she told me that was not possible, then I told her I would be letting everyone know that their customer service is awful. She patronized me by telling me she wants everything perfect for me and my day and that she would like to fix it. At the end of the conversation, I asked who would be responsible for the $15 and she replied, “Well, sweetie, I think you are”. I never paid the $15!
Fast forward a few months…One of m -
![Thao]()
Thao Sent on 08/23/2012
I went to Ana's to lookfor a wedding gown and left feeling confused and deceived. When I told thestaff about the style and the budget I'm looking for, they found a few dressesfor me to try on. I found one that matched what I was looking for, but theytold me that dress was discontinued, so the only way to get it was to buy thesample dress at a discount. The sample dress was a size 14 and I'm a size 5/6,not to mention, the dress was a bit worn out with a few pieces falling off..They assured me if I go with this dress, they can alter it to my size and stillretain its original form. I put a deposit down, but after I left I started toreconsider. I did some research, andfirstly I found out that the dress was NOT discontinued by the maker. Secondly, I found most people don't recommendthat a bridal gown be taken in more than two sizes, and at most 4, especiallywith a gown like this with a lot of lace or embroidery. Lastly, the cost they quoted me to resize andfix the dress was as much or more than the discount they gave me. I called backthe next morning to cancel, and the girl who helped me on that day told me Iwas confused and she never told me the dress was discontinued. When I mentionedabout the dress being too big to alter, she said they've done many times beforeto resize a dress size 14 to size 0, which I think is ridiculous, especiallyfor a v-neck dress. When I asked for the deposit back because they misled me,they refused even though I cancelled within 12 hours. They deceived me to try to sell me thisworn-out dress and then offered me complimentary services with a seamstress topatch things up. Overall, I feel that they are trying to make a sale and pullone over on me to get rid of a worn out sample dress. I should have read some of these reviewsbefore I went there, it would save me a headache. It was the first and the lasttime I'm going to Ana's. A lesson learned but I wouldn't recommend any of myfriends to go to Ana's.
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