Amigo Event Rentals Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
85 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Awards
85
+31
User photos
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Featured
Montana Sent on 09/03/20234.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Professional and beautiful rentals
Working with Amigo Party Rentals was easy and straightforward, and the venue came together so beautifully because of the rentals and lighting that they provided. They were accommodating to work with as we did a couple of rounds of iterations to get to the perfect item list to fit our needs. All of the staff that we worked with were helpful: at the showroom for color and glassware decisions, at site visits prior to the event to determine lighting needs, and during the impeccable delivery and setup. The rentals were high quality, clean, and organized, and the delivery staff were very skilled at professionally and efficiently setting up a complicated venue design. -
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Kass Sent on 10/14/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 Star Service
5 Star Service from start to finish. I had met with a few other rental companies before chatting with Amigos for rentals for my wedding and once I met with them it was a no brainer they were who I was hiring. Their showroom is beautiful, their staff is so kind and excited for you and your event and they were so communicative. Thank you for making our wedding perfect! -
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Breann Sent on 08/09/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Disco Dream Come True!
Planning a wedding can be really stressful, and your plans can change a lot. I’m so happy I worked with Yadira at Amigo’s Rentals. She was incredibly helpful and patient with me as my wedding plans changed.
I dreamed of a Spring Disco vibe, and Amigo's had everything to make it a reality. Those whimsical wood chairs, the epic disco balls, cozy colorful velvet couches, and that killer half-moon bar? So incredible! It was like stepping into a magical, groovy wonderland.
Yadi, you're so wonderful to work with! Thank you and the entire Amigo's team for making our dream wedding come to life. From setup to breakdown, you guys were flawless (Okay, maybe not totally flawless - I'm still on the hunt for my missing extra large wood easel. If it magically turns up during your next inventory sweep, you know where to find me, haha!) . I can't recommend Amigo's Rentals enough!-
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+3 photos
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Hanna Sent on 06/23/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had everything we needed!
Our wedding planner had most of the direct communication with Amigo Party Rentals, but always passed it along to me. Easy to deal with - happy with the rentals, drop off, and pick up. -
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Allison Sent on 03/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible!!!
Amigo Party Rentals are amazing! They were so professional and easy to work with. They answered all of our questions, and were so patient with our many requests and design changes as we planned our wedding during Covid. Delivery and pickup of the items was so easy! They were also incredibly helpful with figuring out the best arrangements and set up to accommodate for our wedding party. We would definitely recommend them and use them again for future parties! -
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Tamara Sent on 11/04/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Amigo Party Rentals
My husband and I highly recommend Amigo Party Rentals. Throughout our wedding planning, we had the privilege of working with Angie who was extremely flexible, helpful, accommodating and kind. She helped us pick rentals that reflected both our price and our style perfectly. When the chaos of Covid repeatedly affected our wedding plans, Angie and Amigo Party Rentals were extremely fair and gracious. The delivery and clean up team were excellent, and they were very respectful and fair about any minor damages after the party. Overall, we love Amigo Party Rentals and recommend them for their great services, team, and prices. -
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2E33Cee2280Ead1Ba5C5897Efaa6Ccef70D27E9D Sent on 05/16/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best choice for chuppah!
Amigo Party Rentals provided our chuppah, chairs, tables, table cloths, and a large tub for cold drinks for our outdoor wedding in Santa Barbara on 10/20/19. We found them with a recommendation from our florist, Bouavon at Tangled Lotus, who had worked with Amigo at another wedding. We talked to many rentals companies in the Santa Barbara/Ventura area, but Amigo was the only one who had everything we needed (especially a chuppah). They were very easy to work with, even as we added a few rentals as the wedding day approached. On the day of the ceremony, they were on time and very professional. I definitely recommend Amigo Party Rentals! -
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Izaura Sent on 01/17/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent!
Very friendly and easy to work with, thank you again! -
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Rhoda Sent on 07/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
High Quality and Easy to work with
Angie was always very responsive to my emails and had the best prices from the 7 or 8 companies I sought quotes from. They were on time on the day and set everything up as I wanted. Angie is really patient as I changed the order many times as our plans evolved and she was pleasant and helpful throughout the whole process.-
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+4 photos
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Kyla Sent on 05/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Team and Beautiful Furniture!
I can't speak highly enough of the fantastic job done by Amigo Party Rentals for our wedding day in Ojai. Our coordinator recommended Amigo and we were so glad she did! All of their furniture pieces and decor were great quality and they did setup and breakdown SO quickly. We were especially thrilled with the lighting setup (shoutout to Jesus & his team!) and the "outdoor living room" furniture we ordered for our welcome/lounge area. Our coordinator worked most directly with Amigo, but they were very flexible and accommodating to our requests, and helped us to create an incredibly special celebration for us and all our guests. Hire them immediately!-
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+7 photos
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Taylor Sent on 03/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They literally turned my wedding from a disaster into a dream come true!
When I started planning my Southern California outdoor garden wedding from out of state - rain and cold weather never really crossed my mind. About two weeks before my wedding date, it was raining nonstop with dropping temperatures. Sure enough, the showers were projected to be during my entire wedding ceremony and reception. After panicking, I was recommended to Amigo Party Rentals for their heated tents. The thought of a tent wasn't exactly my dream come true - but let me tell you, Jesus and his coworkers turned my reception tent into something straight out of a dream! It was SO beautiful and it was so obvious that they took so much pride in their work and put everything into it. Communication, price, customer service - everything was top notch! I seriously could not have asked for anything more and I am forever grateful to Jesus and everyone at Amigo Party Rentals for letting me have my dream garden wedding - even with some showers. If you ever need any rentals for your wedding, I really can not recommend them enough! They truly do go above and beyond for their customers. -
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Nadia Sent on 12/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outdoor Wedding Rentals
I really enjoyed working with Angie and would highly recommend Amigo Party Rentals. She was very communicative and so helpful in planning and providing the rentals for our outdoor wedding of about 200 people. For months, we had a lot of back of forth emails and calls as I tried to figure out what my needs were and she was so accommodating and professional.
We rented dancing floor, rustic bars and tables, chairs, chinaware, flatware, glassware, heaters, linens, wine barrels, cooking equipment, PA system and umbrellas. Literally anything you need, they have. The best part was probably the bistro lighting, it really made the space so warm and inviting. Highly recommended.
The rentals were delivered and set up with ease and picked up quickly. Thank you! -
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Julia Sent on 11/15/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Customer Service & Product Variety
Amigo provided rentals for our August 2018 wedding in Santa Barbara. They were great at communicating with us throughout our planning process, helpful when we stopped by their showroom to make selections, and executed the setup/break down seamlessly on the day of the event. Their attention to detail in our ceremony setup was so appreciated - they accommodated our special requests and made the space beautiful. Thank you, Amigo! -
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Lindsey Sent on 08/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo Party Rentals is the best rental company in Ventura County!! There prices are affordable and service is phenomenal. They supplied and set up rentals for our wedding at Hummingbird Nest Ranch about a month ago setting up for 285 people. Jesus met me in person for a vendor walk through months prior to my wedding day. He was friendly, professional and had suggestions and ideas as far as where things should go etc. This company had worked with my venue once or twice before. The Amigo Party Rentals team knows how to handle big events/weddings. I told them what our vision was and sent pictures via email as well as a hand drawn diagram. On the day of our wedding they arrived early to set up. Everyone did such a great job and our vision of what we had planned exceeded our expectations. If you are looking for a great company to work with, choose Amigo Party Rentals. I promise you will not regret it! I would recommend, brag about, and hire this company again that is for sure. Thanks to all of you for making our dream wedding come true!-
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+4 photos
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Dan Sent on 11/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo did a fantastic job for my wedding. They were consummate professionals and exceeded our highest expectations for our backyard wedding. The biggest highlight was the lighting. We had considered trying to do it ourselves, but once we saw the amazing (not to mention strenuous) work that Amigo did, it became evident that our best decision was leaving that to the professionals.
Highly recommended.Amigo Event Rentals's reply:
Thank you Dan for the great review. We are so glad we met and exceeded your expectation.
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Quality of service
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Bridget Sent on 07/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo Party Rentals is the BEST!!! I was the Catering Director at a local country club for almost 13 years and during that time we referred them to clients and used them for club events countless times. In all those years, I only had quick, great service, fair pricing and complete professionalism. All of our clients loved them -- I've never heard even one complaint. I cannot recommend Jesus & Angelica highly enough! -
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User2684901 Sent on 07/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy and very nice to work with! I'm so glad I choose them for my special day ! -
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User2423954 Sent on 11/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Friendly service, good value, good products. Would just make sure linens are clean before and after. -
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User2938656 Sent on 11/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo was an excellent company to work with. We had a complicated and large wedding and Amigo handled all of our requests with ease. Not only did they deliver the items early, but they also allowed us to have them picked up on Monday with no extra fee. The prices were the best in the County and the service outstanding. -
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User2411884 Sent on 11/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with Amigo! They had the best value for my DIY backyard wedding (like waaaay better prices than any other Ventura County Rental Company - and the quality was great too!). I went into their office not knowing at all what I needed and the staff was super friendly and helpful, providing lots of ideas based on their supplies and services without trying to upsell me on things I didn't need. My calls and emails were always returned promptly; I added and subtracted from my contract numerous times and it was never a problem. I am very happy with my decision to use Amigo, highly recommend them! -
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Claire Sent on 07/14/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was referred to Amigo by our venue and found them to be a pleasure to deal with. Very responsive on email and patient too with multiple changes! Angelica was great! The quality of the rentals was also great too and I was very happy with everything. (we mainly ordered, linens, chairs, tables and glasses. Prices were pretty reasonable too. Would highly recommend. -
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User1967243 Sent on 12/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We have used this company for our event in the past and have always found them to provide exactly what we ask for and what they promise. Their phone sales people are polite and courteous and very helpful when it comes to working out special requirements. Deliveries and pick ups are on time by polite well trained efficient crews. We have always had great success with Amigo Party Rentals. -
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Christie Sent on 12/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had already put down a deposit on another local company (Santa Barbara) when I was referred to Amigos. For 1/3 less of the other rental price, I was able to add a dance floor and upgrade my tables to the beautiful wood type. They are friendly and reliable. I highly recommend!!! -
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User1957297 Sent on 12/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with a gal, Naomi, who was a class act. She was on top of everything to the details as if it were here own wedding. To say the least, they were extremely profession in all respects and I would recommend them to anyone in Ventura County.
Overall - Courteous, friendly, on-time service & pick-up, no additional charges added... and cheaper than Ventura Rental! -
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User1875790 Sent on 10/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jesus A. & Amigo provided outstanding service for our Santa Barbara wedding. Our planning period was rushed (the wedding came together in 6 weeks) and throughout Amigo was always available to talk, advise, and adjust our order up to the very last minute. Their installation team was top notch, and they helped us transform the property in a magical space that was perfect. I can't recommend them enough. -
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Christine Sent on 10/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo party rentals was extremely helpful and a great price -
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Stacie Sent on 10/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with Amigo Party Rental! They have a huge variety of rental items that are high quality. They are incredibly nice and easy to work with. They have great prices and don't charge excessive fees. They were punctual and worked well with my other vendors. They made my wedding have the exact feel I was looking for while staying in my budget - I highly recommend them! -
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Stacie Sent on 10/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo Party Rental was amazing! Their rentals are high quality and their prices are reasonable - they were the best deal I found in the area for what I was looking for. Everyone I worked with was incredibly friendly and easy to work with. They have a showroom that is filled with various rental options for you to choose from with even more options available if you let them know what you are looking for. The wood tables I rented for my wedding were beautiful and just what I imagined. I highly recommend them and would rent from them again in a heartbeat! -
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User1770391 Sent on 08/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jesus was great: he came up to our venue a week before to check it out, coordinated everything with us, and was very flexible with all the last-minute items we needed to rent. -
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Jessica Sent on 07/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo Rentals was fantastic. Angelica was very helpful and kind throughout the multiple changes and many questions leading up to our wedding. Jesus was awesome as well. The quality of their products is more than satisfactory, and you can't beat the prices. -
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Danielle Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The customer service was outstanding, the prices were great, and the delivery and pick up went off without a hitch. Angelina handled our order and helped us every step of the way--and we needed a lot of help! I can't recommend Amigo highly enough.
Danielle Norlinger
Santa Barbara, CA -
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User1645318 Sent on 06/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding on the sand in Oxnard, and it was not an easy set-up! On top of having the best prices, they went above and beyond when it came to service and quality. Everyone we were in contact with was very professional and accommodating! -
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Dee Sent on 05/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very willing to accommodate in case of rain with a tent on a moment's notice if available. That was very comforting to know in the midst of all the wedding activity. -
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Tiara Sent on 04/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very prompt with time . Merchandise was very good -
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Barbara Sent on 01/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Looked at many decor companies to try to find items that would work within my corporate clients' budget. Amigo made some great suggestions and everything they provided was perfect. -
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Lauren Sent on 11/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough great things about our experience working with Amigo Party Rentals for our 2013 wedding in Santa Barbara. We hosted our wedding for around 100 guests at a private estate in Hope Ranch, and our venue choice presented all sorts of challenges in terms of the amount of items we had to rent. Amigo had all of the items we wanted to rent (including the gorgeous, rustic Pueblo harvest tables!) at the lowest prices in the area, hands down. We visited their showroom to see their inventory in person, and the quality of their items is excellent. Angelica handled our order with ease and professionalism; she always responded promptly to my multiple changes to our order, whether I sent emails or called. She was very patient with me, repeatedly going over a sometimes confusing, continually revised list of our rental items line by line. I felt valued as a customer, and it was clear throughout the process that Angelica really cared how our wedding turned out.
A big concern for couples when choosing a rental company is whether or not they are going to charge you for a lot of broken or lost items after your event. It's easy to do, since it's not like brides and grooms or their families are doing their own inventory of every fork and glass the night of the wedding or the morning afterwards. Not at all an issue with Amigo. Amigo was totally reasonable and in our estimation they didn't overcharge us for broken or damaged rental items at all! In fact, at the end of the day, we had overpaid slightly (due to reductions in the last few weeks in our item list) and just a few days after our wedding they swiftly sent us a check for the amount we had overpaid. Just because you're having an event in Santa Barbara doesn't mean you have to pay Santa Barbara prices for rentals. The same items rented from SB rental companies cost less from Amigo. Amigo was a great value and it was an absolute pleasure to work with them. I recommend them without any hesitation! -
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Nate Sent on 10/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There really would be absolutely no reason to give anything less than 5 stars in any of these categories. Jesus and all of his guys were ready and willing to help at all times. They responded quickly and made things so easy for us. With so much going on with wedding preparation it helped immensely to have a resource like Amigo when we needed it. Jesus came out to meet us at our location during the initial planning stages and was very accommodating. Amigo's prices are also very competitive and fair. -
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Amanda Sent on 10/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and friendly service. The most notable items were the high quality linens. Because of the great quality linens set up was significantly quicker!Amigo Event Rentals's reply:
Thank you very much for the great review Amanda. It was a pleasure working with you. -
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Linda Sent on 10/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very happy with their products and services however the delivery guy was a bit late but our venue was hard to get to. Def would rent from them again! -
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Ronica Sent on 10/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We dealt with many vendors during our wedding and Amigo Party Rental by far was the best! Our beach wedding was a quarter mile down the beach and we were worried this would pose a problem. Amigo Party Rental met us on site and assured us everything would be taken care of. Not only was it ok, they far exceeded our expectations. Jesus and the entire staff were great from day one. Do yourself a favor and hire Amigo Party Rental, you won't be disappointed! -
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T Sent on 08/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service. They did everything possible to accomodate our needs. Experts in their field. -
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User1207538 Sent on 06/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great to work with and very friendly -
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User1207525 Sent on 06/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We really enjoyed working with Party Amigo Rental company. The prices were affordable and delivered on time. Will work with again in future. -
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Cory Sent on 01/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo Rentals provided incredible service from beginning to end. Jesus and his crew worked with honesty and integrity. I trusted them to give us advice on what we needed without over-selling us. They worked in a professional manner, delivered what they promised when they promised, and provided quality rentals that enabled us to create an elegant wedding. After researching numerous rental companies Amigo Rentals offered the best services at affordable prices. I trusted Amigo Rentals to provide quality services for my wedding day and they did not disappoint! -
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User976122 Sent on 10/16/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Customer service was excellent. Very helpful with all of my questions and last minute changes. Right on time with set up and break down. -
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Debbie Sent on 10/13/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were prompt, extremely flexible and very responsible. The needs changed several times and everyone in the company was quick yo adapt and did so with courtesy and understanding. -
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User939428 Sent on 08/29/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo was GREAT! The level of flexibilty and responsiveness to my needs was above and beyond. I felt bad at times because I mad a lot of changes and then more changes but Amigo was always responsive, quick, and happy to help! Seriously VERY VERY happy. They were recommended and I am excited to share I have already recommended and will continue to! -
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User903855 Sent on 08/19/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jesus at Amigo Party Rentals was fantastic! Everyone there was really helpful and offered us lots of options. The price was competitive and there were no hidden charges. The rentals were dropped off and picked up on time. -
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Natasha Sent on 08/15/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Amigo Party Rental for all of our backyard furniture, dishes, and tents. They arrived on time, with everything we asked for. Nothing was missing, and our wedding reception was very beautiful! We shopped everywhere for the best value and quality. Amigo Party Rental was hands down the best! -
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Catherine Sent on 07/17/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The artistry and quality of their work is amazing. -
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Heather Sent on 06/14/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jesus, and the staff at Amigos Party Rental, was helpful and professional. They were very accommodating as we adjusted placement on tents. Jesus met with us regarding permits and was thorough and prompt with regard to our event needs. We have used Amigos for tents, tables, chairs, umbrellas, linens, etc. and all were in great shape and in code compliance. Thank you. -
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Rachel Sent on 05/09/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo was perfect for our wedding needs! They were incredibly quick to respond every time we had a change, their prices were competitive, and their customer service was excellent! We were looking for a smaller, family-owned business with a great selection and great service and that's exactly what Amigo is. We would !00% use them again -
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Laura Sent on 03/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo Party rental is by far, the best rental company in all of Ventura county. Their prices and their customer service can not be beat. The manager helped make our wedding picture perfect. We had a large wedding of 175+ guests, and needed a vendor who had everything from a tent, chairs, tables, ,linens, and a dance floor. We worked with the manager to plan the perfect layout for all of our needs. They were able to work with us to come the day before for setup, and the day after for clean up. The staff is professional, courtious, and very helpful. The tent was perfect, the table and chairs were exactly what we wanted, and I couldnt have been happier. They did an awesome job at making our wedding exactly as it should be. Perfect. I would recommend them over and over again as the key factor in making my wedding as awesome as it was. I will deffinetly use them again for any of my event needs. -
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Camille Sent on 10/12/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you again to your wonderful staff that helped us when we were in Switzerland for making preparations. They had great suggestions for helping us pick colors, functional items (heaters) that made our wedding perfect.
Special thanks to: Jesus, Angelica & Arminda
Camille & Valentino Sorpresi -
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Jean Sent on 09/27/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was such a pleasure to work with Amigo rentals. There response to any questions was quick, they set up very quickly, and in the short time we had to set up for 220 people. They have a good showroom and I would go to them first for any future events. Their rental equipment was good. -
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Kristy Sent on 09/07/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We are an entertainment & event planning company and Amigo Party Rental was our rental company for a recent event. They were very easy to work with and very flexible. Our client made several last minute changes and Amigo said "no problem" and handled the changes professionally and in stride. I realized I needed something additional the morning of the set up and they took care of it immediately. I would definitely use Amigo Party Rental again. -
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Marla Sent on 08/20/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Value in the area. They were cheaper then Santa Barbara companies and have very nice items. They were flexible with adding on items last minute to my order even while they were dropping them off. I forgot to order another 20 napkins and they went back and brought them to me. I was very happy with Amigo.
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User1660059 Sent on 06/13/20144.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I planned my wedding from out of state and worked with Jesus almost entirely by email. He was always so quick to respond and always answered all of my questions. I changed my order constantly and he was so flexible. He even sent me napkin swatches when I had questions about color. They were the best deal around. I had some weird and very specific drop-off, pick-up and set-up times for our rental items and they had no problem accommodating those times even though our venue location(s) was almost an hour away. I guess it's because our wedding was on a Sunday, but the delivery and set-up charges were astronomical...almost half of our total costs but it was like that with several of the rental companies I had called. Amigo was so easy to work with, we also used them for our rehearsal dinner -
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User1048192 Sent on 12/18/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Overall a positive experience... -
Quality of service
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Kristen Sent on 10/23/20124.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you so much! You made the renting process simple and everyone was professional and helpful with the multiple changes made up to a week before our wedding. We appreciate your service and will recommend you to everyone we know!
-Kristen and Eoin Hammonds -
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User649619 Sent on 10/12/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We always receive top notch service from Amigo Party Rental. They are reliable and I will use them again for future events. -
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Cerita Sent on 03/05/20174.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo Party Rentals made it easy to plan a wedding. They are attentive and accommodating and made sure my ceremony and reception were there and set up without a hitch. Looking forward to another event so I can use them again! -
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Juliette Sent on 07/27/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The rustic tables were beautiful and we were very pleased with the service. Would definitely recommend this company! -
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Andrew Sent on 05/23/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Amigo's selection was the best we found, and it was quite easy to work with them. They were also accommodating with their arrival time to work around our schedule. -
Quality of service
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Heather Sent on 12/09/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
This was a great rental company. They allowed me to have 2 delivery sites (which were next door to each other) without extra charge. The administrative and delivery staff I interacted with were very professional and timely in returning communications. I highly recommend them. -
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User1378207 Sent on 10/14/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Amigo provided us with everything we needed for our wedding. They were flexible with changes and always responded promptly. -
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Elizabeth Sent on 10/09/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
It was a pleasure to work with Amigo Party Rental. They definitely made our wedding special and beautiful. -
Quality of service
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Lauren Sent on 09/18/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Both Arminda and Angelica were super helpful and really great. Also the guys that made our delivery worked very hard and were great. So happy we went with Amigo -
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Amy Sent on 06/06/20124.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jesus and the team from Amigo Party Rental are wonderful people and a great rental compnay.
They happily answered all of my many questions and helped guide me in my rental choice decisions.
The items they supply are well priced and quality pieces. I got a sneak peak at some of the beautiful new items they would have available after my wedding and I secretly wished I could push my date to use them.
I highly recommend Amigo Party Rental. -
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Anne Sent on 12/15/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Great service. Flexible and attentive. All staff helpful.
2nd time using and will again! -
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Kyla Sent on 04/23/20184.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amigo was great. By far the best value for rentals that I could find in Southern California. I changed my mind and altered my order at least 10 times and they were very accommodating. They arrived on time, were very professional, and the products were clean and in good condition. We went with the cheapest chairs for budget's sake and they still looked great! Definitely recommend! The only negative was the margarita machine, which works very slowly and wasn't able to accommodate the amount of margaritas that people wanted. Order 2 machines if you have more than 50 people! -
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David Sent on 10/07/20144.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Overall, very great bang for your buck. Make an appointment and help yourself out by knowing what you want. I would certainly do business with Amigo in the future. -
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Megan Sent on 08/28/20134.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We were overall impressed with Amigo Party Rentals, and especially happy with their customer service. We rented tables, chairs, linens, a tent, a dance floor, plates, glasses, and a few other things for our wedding this summer. Although we changed our minds a lot about what we wanted, and how many of each item we wanted, Jesus was patient with us. He responded quickly whenever we called or emailed. He offered advice when we asked but let us make our own decisions. I think the nicest thing that Jesus did was he honored the company’s prices from the time we first contacted him, even though prices were increased shortly after that. The crew arrived right on time and did a careful job setting up. We had only two small mix-ups. One was that we were short 6 chairs, but I called and Jesus himself came over almost immediately to deliver them. Another was that somehow with all our changes the forks got removed from our invoice. They didn’t notice the mistake, but neither did we until our caterers couldn’t find the forks. We were doing finger food, so it all worked out in the end, but I’m still not really sure how that happened. Other than these small issues, we were overall very pleased with Amigo Party Rentals and would recommend them. A local, family-owned business with great selection, reasonable prices, and wonderful customer service is hard to beat! -
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Caitlin Sent on 07/10/20134.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Amigo Party Rentals for our wedding after doing a lot of vendor research in the Ventura/ Santa Barbara area. They were the most cost effective by far, on their rental prices as well as delivery and set up fees. This is what initially made us choose them over the others.
What would make us continue choosing them, is that the service was absolutely wonderful. I planned my California wedding from Colorado, and would shoot off random e-mails with questions and they would always get back to me within 1 - 2 days with answers to all of my questions. I changed my order a few times up until the event date, and they were always very accommodating. When asked they would send pictures of things, however on their website they also have a very useful price list AND photos of all of their items - this was incredibly helpful in planning!! Honestly their website is amazing.
As far as the day of - the guys who came to deliver all of our items were SO friendly and helpful. They dropped off and confirmed quantities of every single thing, and placed them wherever was most convenient for us. We had quite a bit of stuff since we got all of our rentals from them for our wedding with 120 people; Chairs, all kinds of tables, linens, napkins, table runners, glasses, silverware, and then there were the lights... We had string lights set up over the entire grass area where we ate dinner. The guys that came - I believe there were 4 men setting up - worked so hard. They worked quickly, but had a lot to do, and were working very hard, and sweating like crazy! We gave them water, but looking back I feel like we should have given them lunch too. They were amazing, and just so friendly, it was definitely a wonderful experience all around. I would certainly recommend Amigo Party Rentals for all of your event rental needs! -
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User1218327 Sent on 06/27/20134.6 out of 5 rating4.6-
Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Angie was wonderful to work with!! -
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Karris Sent on 11/20/20154.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Jesus was very communicative. He and his crew handled our beach wedding needs beautifully. We used an arbor, a staging tent and 70 chairs that were delivered, set up on the beach and then torn down and taken away. Experience and timing was flawless. The prices were a bit higher than other places we checked, but the service, professionalism, and worry free set up and tear down was well worth it. I highly recommend Amigos Party Rental. -
Quality of service
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Lance Sent on 08/20/20124.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4.5 out of 5 rating4.5
I felt really good about using amigo party rentals they responded quick and very professional -
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User1889498 Sent on 09/29/20144.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Amigo was easy to work with and had great prices! My only complaint is their agreement is written horribly and not clear that after you place your initial order (which was months before my event) you cannot cancel items, only add. But other than that no complaints. I wasn't at the venue when they dropped off and picked up but it still went smoothly. -
Quality of service
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User1673566 Sent on 06/22/20144.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Jesus was extremely helpful and responsive by email leading up the the event. I particularly appreciated that they offer lighting equipment and setup, which other rental companies we contacted did not. Delivery and pickup were smooth and professional, and the team showed me that everything was in working order and answered questions before leaving. Santa Barbara is expensive, so I think they were the best value-for-money option in the area, but still expensive more broadly speaking. The only thing that could have been better is that they were not able to provide a sound system that allowed us to position speakers more than 10 feet apart. -
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Mairelise Sent on 08/21/20234.2 out of 5 rating4.2-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Rental Company that Knows the Venue
We were recommended Amigo by our wedding venue, Chumash Museum. They were very knowledgeable about the site and incredibly helpful getting everything set up (and torn down) on time and exactly where I wanted them. The items we rented were very nice, clean, and of a good quality. Highly recommend choosing a rental company that is familiar with your wedding venue, and for us at the Chumash Museum, Amigo made that difference! -
Quality of service
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User1480516 Sent on 12/22/20134.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
Amigo Party Rental was a pleasure to work with. The employees were very helpful. -
Quality of service
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User1647189 Sent on 06/04/20144 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Overall, Amigo Party Rentals did a great job and they provided everything that was requested. Jesus was specifically very helpful. However, one of our heating lamps was not able to work during the event so I suggest testing them out before the deliverers leave. -
Quality of service
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Cynthia Sent on 04/10/20143.9 out of 5 rating3.9
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
The staff at Amigo Party Rental was extremely friendly and personable. I was very impressed when I was able to make a change to my original order the day of delivery! They accommodated the change without any problems. Thanks Amigo! You had a huge role ensuring my daughters wedding went without incident!
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Quality of service
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Yesenia Sent on 09/16/20163.3 out of 5 rating3.3
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Quality of service 2.5 out of 5 rating2.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 2 out of 5 rating2.0
I chose Amigo on a referral, they were always responsive in planning, however it was execution day that went wrong. Not all was bad but to me the most important part of my wedding was to have a curtained wall along one side of my outdoor venue. Amigo said they had done it before and showed me photos but on that day it was horrible. It literally looked like a clothesline with 3 panels across it. I paid for 80ft and it was just horrible. When I called to complain they said th ground was uneven. I never hid that or any other fact. Amigo told me they had done it before and the picture is up on their website (Casa de la Guerra) and they made me feel confident they were the experts. Everything was great but my image of my venue was nothing short of disappointment. -
Quality of service
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User4894081 Sent on 11/08/20191.8 out of 5 rating1.8-
Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
Lack of customer service
We had a wedding that was sole sourced to Amigos. While they delivered the service according to the letter of contract, they claimed we lost a few items (spoons, a dish etc), for which we were overcharged for those missing items. They did not present any paperwork or speak to me about the charge until I saw it on the credit card bill. When I called them, they pushed back and cited the letter of the contract and their policy, and really didn’t seem to care that we spent thousands with them on one event and the loss of a few items represented 1% of the total charge. They didn’t even attempt to reconcile in the name of customer service and didn’t seem to care about a pending negative review. They ruined what otherwise would have been a great experience with one incident. If you’re going to contract the services of Amigos, be careful. -
Quality of service
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