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Weddings

American West Heritage Center Reviews

American West Heritage Center

American West Heritage Center

Wellsville, UT
3.4 out of 5 rating, 5 Reviews
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Reviews

3.4 out of 5 rating
3.4 out of 5 rating
5 Reviews
68% recommend it
  • Quality of service
    3.4 out of 5 rating
  • Average response time
    3.4 out of 5 rating
  • Professionalism
    3.4 out of 5 rating
  • Value
    3.4 out of 5 rating
  • Flexibility
    3.4 out of 5 rating
Weddingwire
3.4/5 5 reviews
Google
4.6/5 1067 reviews
  • Jordan
    Jordan Sent on 08/01/2019
    5 out of 5 rating
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    Easy, Fun, Professional

    Working with AWHC was so easy. They got back to us quickly with every question we had, and always let us come take a look at the building and give tours to our parents and coordinator without a problem. The buildings were easily accessed for day of, none of our vendors had any problems with set up or take down. Spending the extra little bit of money to have them do the final clean up was so worth it, and we got our full deposit back in a timely manor.
  • R
    Reigan Sent on 03/09/2017
    5 out of 5 rating
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    If you are looking for some top quality, country chic, beautiful venue, then look no further. American West Heritage Center is amazing! Their rental/wedding staff is accommodating and willing to work with you so you can have your dream wedding. They are reasonably priced and your rental includes tables, chairs, a wagon ride out for your guests, and a gorgeous venue.
  • Beth
    Beth Sent on 07/28/2011
    5 out of 5 rating
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    They were amazing! Very helpful and the scenery was beautiful!
  • illustration stars

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  • Alexa
    Alexa R. Sent on 09/29/2019
    1 out of 5 rating
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    I’m sorry but it was awful

    I’m not sure what was worse the fact that they scheduled someone on our wedding day and we had to change the date a week after we went to the venue and signed papers or when we had a meeting and we drove two hours to the venue and the lady wasn’t there because she forgot. Or maybe when they were throwing F bombs at the lady that had desserts and then said If we didn’t stop having people come in we wouldn’t get the deposit back (at the wedding) very unprofessional and a head ache the whole time. They also ask for the rest of the payment 4 weeks in advance? Instead of 2, and DIDNT tell me until two days before it was due

    American West Heritage Center's reply:

    We are sorry that your wedding day was a rainy one. We feel that our staff performed in a professional and accommodating manner. We were met time and time again with verbal assaults, and threats. We will not continue to respond to your comments.
  • D
    Dan R. Sent on 02/09/2020
    1 out of 5 rating
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    Terrible unprofessional inconsiderate rude and dirty

    This place was a nightmare for a wedding it was raining they didn’t have the shuttle working the wagon leaked that we had to pay extra for people were rude and inconsiderate room was full of flies

    American West Heritage Center's reply:

    As we have addressed months ago Mr. Rouggly, there were many things on the day of your event, including the rain that were beyond our control.
    At that time, we did apologize for the inconvenience the weather may have caused on the day of your event, this was a very rainy, wet day and we did all that we could to accommodate you and your guests.
    Unfortunately, our staff was met with obstinate and berating comments from you personally. We will not continue to respond to your negative attacks and comments