Weddings

Always Elegant Bridal and more Reviews

Always Elegant Bridal and more

Always Elegant Bridal and more

Flemington, NJ
Rating 3.2 out of 5, 11 Reviews
View more information

11 Reviews

Rated
3.2
out of 5.0
Recommended by 64% of couples
  • Quality of service
    Rating 3.1 out of 5
  • Average response time
    Rating 3.2 out of 5
  • Professionalism
    Rating 3.2 out of 5
  • Value
    Rating 3.2 out of 5
  • Flexibility
    Rating 3.2 out of 5
Sort by:
  • E
    Elizabeth Married on 04/25/2015
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    I have purchased 2 dresses from Always Elegant, one for my son's wedding 2 years ago that I was so pleased with that I went back again this year for the dress for my daughter's wedding! I was not disappointed .Raffaela has a large selection of unique Mother of the Bride dresses and a good eye for what looks good on you. I have recommended her shop to others looking for MOB or MOG dress. Thank you Raffaela,you did it again- everyone complimented me on it. I was comfortable wearing it and It fit well and looked great!
  • A
    Amanda Married on 03/21/2014
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    Raffaela is the sweetest and will help you find the dress of your dreams. I am so happy I gave her my business rather than a large business like David's. Pat did an amazing job on my alterations, which were very difficult, as there was intricate lace and beading. I had the most beautiful dress I have ever seen and the amount of compliments I got confirmed that. (Rina di Montella) My mom also purchased a Rina and looked amazing, as well. A perfect experience! :)
  • T
    Traci Married on 06/01/2012
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    If you are looking for speacial attention and exactly what you want..then this is the plcae to go to! Raffaela will be the most attentive, sweet and professional person you can go to! From the first day I met her I started recommending people to her-my mother bought her "mother of bride" dress from her as well, along with 7 of my bridesmaids...she was so helpful and worked with me on every detail. My dress was the most gorgeous dress...we added a few things to the dress and the alterations came out perfect. The price was right. If you want good service with the best dress then this is where you want to be.
  • BWL
    Brittany Married on 10/04/2014
    Rating 4.9 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 4.5 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    Was an overall lovely experience, they really made it all pretty easy
  • K
    Kristen Married on 07/27/2013
    Rating 4.7 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 4.0 out of 5
    • Flexibility
      Rating 4.5 out of 5
    One of my favorite vendors! Raffaela is SO sweet, and after describing to her what I wanted in my dress, she picked out the most gorgeous Rina di Montella gown that exceeded my expectations! Alterations were a little bit more expensive than I anticipated, but it was all worth it because my dress was absolutely perfect. In fact, the seamstress put in two different buttons to use for my bustle which was PERFECT--during cocktail hour somebody accidentally stepped on my dress and broke the bustle...but instead of panicking, I was able to have my bridesmaids quickly fix it by using the second button...I was so happy to have that backup! Raffaela always gives you the time and attention you need during your appointments, and I would gladly recommend her to anyone looking for a bridal gown!
  • User1899509 2+ years ago
    Rating 4.3 out of 5
    • Quality of service
      Rating 4.0 out of 5
    • Responsiveness
      Rating 4.0 out of 5
    • Professionalism
      Rating 4.5 out of 5
    • Value
      Rating 4.5 out of 5
    • Flexibility
      Rating 4.5 out of 5
    Always Elegant is where we ended up buying our bridesmaids dresses for my wedding. We called in advance to see if they had the dress we were looking for and thankfully they did. The sample dress was green as opposed to the gray we needed and the owner was very helpful in showing us swatches and similarly colored Gray dresses to give us a better idea of what they would look like. The only downside is that we did not get a phone call when the bridesmaids dresses were in. I happened to find out they were in when I went with my mother-in-law to look for her dress. Overall it was a good experience and I would recommend them.
  • User1721802 2+ years ago
    Rating 4.3 out of 5
    • Quality of service
      Rating 3.5 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 4.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 4.0 out of 5
    On a limited budget, I was surprised to find my wedding dress in a small boutique. The experience for my initial bridal appointment was great - the staff were helpful, but gave us space. We were the only appointment so we had the attention when we needed it. Unlike some of the bigger retailers (like David's Bridal), I didn't find the appointment to be a huge sales push - which was refreshing.

    My later appointments for fitting felt a bit more pushy than when I went to get the dress. The staff insisted on showing me veils and jewelry, when I indicated that I was all set in those areas. After the initial fitting, my family and I didn't always feel terribly welcome (many bridal appointments and hard to get the attention of the staff). Ultimately, I found a beautiful dress and was mostly happy with the experience.
  • User2633467 2+ years ago
    Rating 1 out of 5
    • Quality of service
      Rating 1.0 out of 5
    • Responsiveness
      Rating 1.0 out of 5
    • Professionalism
      Rating 1.0 out of 5
    • Value
      Rating 1.0 out of 5
    • Flexibility
      Rating 1.0 out of 5
    This place is horrendous! We orders the bridesmaids dresses in a coral, PAID, and a month later they call and say that the dresses don't even come in the color. So we travel back to the shop, some girls from different states to try on more dresses because they REFUSED to give us a refund. But offered us a shit discount. We had to skype the bride in to see our dresses.

    Then we left them 4! Messages. Literally 4 and never once did the call us back. And now we are sitting outside their shop for a 9am bridal fitting and guess what, they aren't here because the store doesn't open until 11!!!!!! Are you kidding me????????
  • E
    Emily Married on 07/30/2016
    Rating 0.5 out of 5
    • Quality of service
      Rating 0.5 out of 5
    • Responsiveness
      Rating 0.5 out of 5
    • Professionalism
      Rating 0.5 out of 5
    • Value
      Rating 0.5 out of 5
    • Flexibility
      Rating 0.5 out of 5
    Do not use this bridal store. Every one of our three appointments was incorrectly scheduled, and our bridesmaids dresses are miss measured. They do not return phone calls and charged for the dresses before ordering them. Then two weeks after they were supposed to order them, called us and said they couldn't get them in the right color. They wouldn't give us a refund, and didn't apologize or offer any money back, so we had to change our dress and color preference around them. Could not be more displeased.
  • User1541705 2+ years ago
    Rating 0.5 out of 5
    • Quality of service
      Rating 0.5 out of 5
    • Responsiveness
      Rating 0.5 out of 5
    • Professionalism
      Rating 0.5 out of 5
    • Value
      Rating 0.5 out of 5
    • Flexibility
      Rating 0.5 out of 5
    The mother-of-the-bride, my sister-in-law, our little daughters (so looking forward to trying on dresses) all visited ELEGANT BRIDAL in Flemington, NJ (http://www.elegantonmain.com) yesterday. It s a little shop on Main street that LOOKS LIKE it is a respite from the madness.

    We had called the afternoon previous to our visit, three times, and left messages that we would be in the next morning to see their junior bridesmaid dresses but we had a particular model in mind. The owner of the shop, Rafaela, I believe, did not return our calls. We were initially only able to receive a response via email, but finally, after numerous attempts, she finally called back.

    Rafaela told us when she called that we could certainly come to the shop but we shouldn't expect to try anything on until we basically swore on the lives of our children that we would actually BUY from the shop. We explained, How can we buy the dress until we see it on our children? After much back-and-forth, she agreed to let our us come in, after driving the 45 minutes to arrive, and try on the dresses.

    Upon entering. Rafaela informed us that. miraculously, in the late night hours, the dress we wanted to try on had been sold and we were not only not allowed to try in on, but even touch it. We kindly asked, since the dress we wanted to try on had been sold somewhere near midnight, that we would like to try on something comparable to get an idea of the girls sizes.

    Her answer was No. She said, in full view of all the junior bridesmaid dresses in the store, that she had absolutely nothing for us to try on. But, we explained, we drove 40 minutes to get here and you told us last night we could try on the dresses. She curtly said, Sorry, you can't and refused to even take the bridal dress out of the plastic covering for us to look at.

    After some back-and-forth, we asked the simple question -- if you knew the dress was sold, why didn't you call us back to alert us not to make the trip? Cont'd...
  • User1908664 2+ years ago
    • Quality of service
      Rating 0.0 out of 5
    • Responsiveness
      Rating 0.0 out of 5
    • Professionalism
      Rating 0.0 out of 5
    • Value
      Rating 0.0 out of 5
    • Flexibility
      Rating 0.0 out of 5
    I had the absolute worst experience with this bridal shop. First off, if you call there it is extremely hard to speak to a person, you generally get a voicemail and then a call back. Rafaella the owner had difficulty remembering the date of the wedding I was in and even called my cell phone thinking I was someone else at one point. Then on the day of the wedding I realized that my dress was a different color than all the other bridesmaids. Come to find out the wrong color was ordered by the shop. This was extremely embarrassing and I never received an apology. After my initial e - mail about this issue I did not receive any correspondence back until I called them two days later even though the shop says they will get back to you within 24 hours. When I asked for a refund I was told that I couldn't get one because I already wore the dress. I felt that no matter what this was made out to be my fault when the shop ordered the wrong dress. Needless to say I do not recommend this shop.