Aliber's Bridal Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.7 out of 5 rating
4.7
Very good
82 reviews
Recommended by 94% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
+13
User photos
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Angela Sent on 02/23/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Definitely recommend!
Going to Alibers couldn’t have been a better experience. I would without hesitation recommend this place to any bride looking for their dress. Cristen is wonderful to work with and takes the time to get to know what you like/don’t like, and is able to really narrow down the dresses for you so it’s not overwhelming. I thought finding a dress would be a stressful process for me but she made it super easy and stress free, and I’m grateful for that. -
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Ress Sent on 01/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Don't hesitate to visit them.
I had an absolutely fabulous experience with Alibers. First off- the intake form and communication ahead of the appointment was stellar. They really listen to your interests and try to help you have a successful experience. They were also very patient with me and stellar with communication. RaeAnn helped me and was absolutely wonderful! She was involved the perfect amount with providing information and advocating for me- but was also so patient and kind. The team pulled a bunch of great dresses and others as we narrowed things down. I felt comfortable, well-supported, and not rushed or coerced at all which was a contrast to my experience at another five star bridal shop in Boston. I feel like the team at Alibers really cares and genuinely wants to provide a productive, positive experience. I wholeheartedly recommend visiting them!! -
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36C715F22Dab047Cef7B184F65E231A8675C4E2E Sent on 08/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My perfect dress
Cristen and her team made finding a wedding dress so easy and exciting! The dress I chose was the first dress I tried on and everyone was so helpful during the alterations and making sure my dress was perfect for my wedding day. I am so happy that I chose Aliber’s bridal for my dream wedding dress! -
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Stephanie Sent on 12/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful gowns for every size and the budget-conscious
I bought my wedding dress and had its alterations done at Aliber's for my November 2021 wedding. Knowing this would be the single most expensive piece of clothing I've ever bought (and probably ever will), I knew I wanted a dress that made me feel beautiful and an experience that made me feel special, all without breaking the bank. Aliber's had a beautiful selection of gowns to choose from, all of which fit into my budget. They also had sample dresses in multiple sizes, which, as a plus size bride, made my shopping experience that much more pleasant. I went to other boutiques before trying them and the only reason I waited was because I didn't want to pay an appointment fee (which they credit if you purchase a dress that day). Overall, every experience I had was positive. Cristen was wonderful. I know she and the team work with hundreds of brides but she always made me feel like I was the only one and even remembered names and stories from one appointment to the next. -
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Kylie Sent on 12/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easiest Decision Ever
Cristen and her team made wedding dress shopping so easy and FUN! From being open to mine and my entire bride tribes requests and questions they made finding the perfect dress a fun and memorable experience.
They had so many different styles of dresses to make sure I truly knew what I wanted. -
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Kate Sent on 12/17/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top notch bridal salon
Cristen and her team are the best at what they do! So helpful, kind and friendly. They make everyone feel welcome. -
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Miaya Sent on 11/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Better than I could have imagined!
I first met Cristen through a friend in the late 2000’s and shortly after Cristen purchased Aliber’s, I began modeling wedding dresses at runway shows and photoshoots. I fell in love with “the one” over and over during that time. Fast forward over a decade and when I began planning my own wedding I knew there was only one place I was going to shop for my wedding dress, Aliber’s Bridal. That may seem obvious, but it required a little more planning that calling and making an appointment since I currently live nearly 1,200 miles away. Cristen and her entire team were more than accommodating in scheduling my VIB experience while I would be home visiting family. I was quite nervous about trying on dresses since I had worn so many in the past, but Cristen assured me that with a little patience and openness, she had no doubt I would find “the (actual) one.” After trying on nearly a dozen dresses (and a jumpsuit), I only had two dresses on my “yes rack” and began to get discouraged again that I wouldn’t fall in love that day. We went back to the first of those dresses that I had tried on and when Cristen placed that veil and tiara on my head, I knew I had finally found THE ONE. That feeling is indescribable but so unbelievably magical. I can’t imagine a better experience! Thank you so much Cristen and Alexa! -
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Brenda Sent on 11/03/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
VIB Experience
We ere able to have the shop to ourselves which made the experience that much more special. I found my dress! -
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Amber Sent on 09/16/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic experience
Cristen and her crew are amazing from start to finish! I could not have felt more comfortable with anybody else. I am so happy with my experience and they helped me every step of the way. Thank you ladies for everything! You are all one in a million. And my dress was exceptionally gorgeous! -
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Jennie Sent on 07/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A bridal shop that makes you feel like family!
Aliber's Bridal is an amazing place to find your dress and everything else! When I went in to try on dresses, Alexa told me that all she needed was for me to be honest about what I liked and what I didn't. I didn't feel rushed or pressured to pick a dress and I had plenty of time to think about each dress while I had it on (and I tried a couple twice!). I found THE dress that day and I could tell that they were just as excited as I was! I had all of my alterations done by Aliber's and I found my veil and hair comb there as well. Every time I went into Aliber's I felt so welcomed. Cristen, Alexa, and Naveah are so kind and they made sure everything was perfect for me on my special day. My whole experience felt personalized and I couldn't be happier! -
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Diana Sent on 05/17/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found my dress!
The ladies at Alibers are fantastic! They made my dress shopping experience a breeze and I'm so happy I chose to visit their store. They truly listen to everything you're saying and have so many amazing dresses for you to try on! -
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Katherine Sent on 09/14/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
Kristen really listened to me and found my perfect dress. She also catered to all my girls that came with me to pick out my dress. Highly recommend you see her for your dream wedding gown. -
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Jess Sent on 06/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dress shopping in a fun, relaxed environment!
Amazing experience. I felt like I was in good hands the moment I walked in. I went in having a good idea what I was looking for and the stylist wasn’t pushy to pick something else. I did try on everything that was suggested and it was a lot of fun! I was unsure if I wanted to buy a veil or accessories that day and my stylist totally understood and encouraged me to just play around and see what I liked and have fun with it. Even tried on a Megan Markle crown (so much bling!) There was one other bride looking for her dress there but I still felt like I had enough personal attention and privacy. It was my one and only dress shopping trip and I’m so happy it was at Alibers! -
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Hannah Sent on 02/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I said Yes to the dress!
The team at Aliber’s is great! I went in knowing what dress I wanted and they helped make that possible. Alexa was wonderful helping me feel confident while trying on different styles and made sure the transition was flawless. I said YES to the dress and left in love! And it just so happens, my mom got her dress there too. Thank you ladies so very much!
Hannah -
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Taryn Sent on 01/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Bridal Shop
While thinking about everything I had to do while planning my wedding, finding a dress was the one task that I dreaded. I found Alibers at a wedding expo and instantly was attracted to the energy and upbeat nature of their employees. Although I had told myself I wasn't going to find "the dress" the first time I visited their shop, I ended up finding the perfect gown (despite the fact I had zero clue what I was looking for) for my big day on my very first time looking. Being such an indecisive and often insecure woman, my mother and I remained open-minded and the way the girls at Alibers treated me was truly unbelievable. I got honest feedback, my concerns were listened to and handled appropriately, and my appointment was laid-back and fun. (Nothing at all like I had envisioned this process!) I was given my options with no sales pressure which is very refreshing. As soon as I said "yes to the dress", I felt like the staff at Alibers made it their mission to make me feel like a princess and always made me feel prioritized. All of their customer service- from their willingness/ availability to answer questions and concerns, to their little, personal touches that make each bride feel as though they are a member of their family- I simply cannot recommend (or thank) them enough. -
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Tiffanie Sent on 07/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Aliber's was an amazing boutique to work with! They were caring, patient, and professional as I tediously tried on wedding dresses. Their care and love clearly goes into everything they do. Once I finally picked out my gown, they were incredible with customizing it to exactly what I wanted! The extra details they added to my gown gave it that extra glow and uniqueness I was looking for. They were flexible with working with my budget and the look I was searching for. Upon going back for my final dress fitting / pickup they were extremely comforting when we soon realized that I lost weight. My dress needed an emergency fix and my seamstress, Elaine, was quick to fix it and ease my worries! Again, I can not say enough about this beautiful and caring boutique. I went to many others before deciding on Aliber's. I could not have imagined a better place to buy my wedding gown. -
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Aly Sent on 06/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you for making my dream wedding for me perfectly. I went in there with a picture and said that was the dress I wanted and they did have one left but it was a size 12 and I am a size 0. Another thing is the dress was discontinued. I was getting nervous because I had my heart set on that dress and that was the one that I tried on first. Well Cristen and Alexa were truly amazing and they said they can alter this dress to have it fit me. I was so happy! The whole team there is so professional and pleasant to work with. After all the alterations my dress fit me perfectly and you would never know it was a size 12. I truly had a perfect dress and I received so many complements on my dress.
Thank you to all the Aliber’s team to make my wedding dress so special. It was a pleasure to work with you all.
Alyshia -
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Megan Sent on 08/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Aliber's made finding the perfect dress at an affordable price super easy! All through the initial looking for a dress through to the alterations, everyone is amazingly nice! -
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Clara Sent on 02/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great time getting my wedding dress from Aliber's! At my first fitting they made sure to have me try on every silhouette, just to be sure I found what I loved - and didn't miss anything I wouldn't have tried on. They were so responsive to all of my emails, and flexible with scheduling fittings. Great staff, beautiful gowns, highly recommend! -
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Sonya Sent on 12/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved working with Aliber's. I went to a couple of other shops both before and after (as a bride and bridesmaid) and the service, professionalism, and overall pleasantness of Aliber's was so much better. Everyone was excited about what they were doing and working with me to make my dress perfect, and it worked, because my dress was absolutely one of my favorite things about wedding day! -
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Erin Sent on 12/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They made everything so easy! I found my dream dress and bridesmaids dresses here and couldn't ask for anything more! -
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Maddie Sent on 12/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cristen and the Alibers ladies are awesome! I went in with a couple of ideas in mind within minutes they had a dress picked out that I had to have! -
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Rachael Sent on 12/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was at the end of my rope looking for a wedding dress. I went to Aliber's with no intention of actually finding "MY" dress. Cristen had me dressed for my wedding within the hour.
The whole process thereafter was, fun, stress-free and memorable. I recommend Aliber's to every bride to be I come across. Thank you Aliber's for making my wedding dress hunt all worth it in the end. -
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Emily Sent on 12/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cristen and everyone we worked with was fabulous! I walked in without any vision at all for my dress, Cristen was so kind and helpful, the 4th dress she pulled was "the one"! She listened to what I liked, didn't like and what my style is and found the perfect dress. I live in Boston but getting my dress from Aliber's was very important to me and everyone was so flexible with my schedule. -
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Naomi Sent on 12/06/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Looking for a wedding dress was the one thing I dreaded when it came to planning our wedding. I am a paraplegic and shopping for dresses that work with my wheelchair is a challenging process. With the help of Cristen and my mother, the process was enjoyable! I managed to try on about 10 dresses and found one that I loved and still looked great in the seated position. Aliber's was more than willing to do any alterations that would make the dress more comfortable. I'm so happy I chose Aliber's and I highly recommend them to future brides. -
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Meghan Sent on 10/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found Aliber's Bridal via word of mouth. We drove from Boston, as my fourth bridal store. Cristen was fabulous, worked within by budget, and most importantly didn't make me feel badly for having one. Cristen is knowledgeable, and is passionate about her work. She even helped skype in my future mother in law. I can't wait for my dress to arrive, and to see how gorgeous it is when we finish personalizing it. -
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Katie Sent on 09/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cristen and her staff are great! I am so in love with my dress! -
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Allison Sent on 06/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cristen and her staff are all so sweet and professional. I had a great experience searching for and finding my perfect dress with them. The alterations to my dress came out great and it fit perfectly. I got so many compliments! We also got our bridesmaids dresses here and everyone loved those too! -
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User2123680 Sent on 05/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Aliber's Bridal is a wonderful shop. It's in a quaint little town and the help there is fantastic. They want to help and to be able to make you feel like the Cinderella you are on your special day -
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Penny Sent on 03/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The owner made picking out my wedding dress a very easy and fun process. Very happy with my choice! -
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Sarah Sent on 03/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went into Aliber's without many expectations, just the hope of finding a wedding dress. I was pleasantly surprised to find they had a huge assortment of dresses ranging in seemingly every style. I told Christen of what I thought I would want in a dress and she went off to the racks and returned with an abundance of different gowns. What made Christen so helpful was her knowledge and guidance. I appreciated that she was patient and wanted nothing but the honest reactions to gowns. She made the dress shopping process easy and fun! I look forward to returning to the store for my fitting and accessories. -
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Marion Sent on 02/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a lot of fun to try on dresses in such a friendly and responsive environment. I felt very special and lucky. Thank you ! -
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Carolyn Sent on 02/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing place to go to find a special dress... Everyone was very helpful and friendly. They knew exactly what I was look for and what would look best on me. I would recommend this store to all my friends and family. -
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Jessica Sent on 02/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
such great customer service and responsiveness! love my dress!! -
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User5957822 Sent on 10/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got my dress, veil, jewelry and alterations done at Aliber's Bridal and couldn't have been happier! It's a small shop that is incredibly helpful and flexible. Everyone I worked with there was great. It was very convenient to get the alterations done at the same place I purchased the dress and for a reasonable price. The seamstress did a fantastic job and got my dress fitting perfect! I would highly recommend Aliber's! -
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Rachel Sent on 06/27/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cristen and the staff at Aliber's are awesome!
I fell in love with a gown from another shop that was completely over my budget. After an internet search for other stores that carried that designer, I contacted Cristen to see if she carried the gown at perhaps a lower price. Even though they did not currently carry the gown that I loved, Cristen went out of her way to see if she could order it for me. My mother and I decided to go to the shop (1 hour away) to check out the inventory that Aliber's had on hand as well as discuss the possibility of ordering THE dress! Cristen was VERY accommodating and friendly, and she was actually able to get me the dress of my dreams within my budget! I am so thankful that Cristen took the time to help me find my dress- it truly felt like she cared! I also got some great coupons for the rest of my bridal party's attire! I would highly recommend Aliber's for all of your wedding attire needs! -
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User1654414 Sent on 06/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful. Would recommend them to all my friends. -
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Maggie Sent on 05/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff at Aliber's has been wonderful to work with! I had a wonderful experience trying on wedding gowns and was very happy with the wide range of styles, sizes, and price ranges they had to offer. I'm so excited to have bought my wedding gown at the same place my mother bought her gown 38 years ago! -
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User1511804 Sent on 01/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cristen was super friendly and helped me find a dress I love working within my budget (the one we ended up finding was $200 cheaper than I was expecting to pay for a wedding dress!). She offered great advice and was very attentive. -
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User1472336 Sent on 12/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently bought my wedding dress from Aliber's Bridal. The salon is intimate and nicely decorated. I grew up in Western Mass and call it home even though I live in San Diego, CA. After doing some shopping around San Diego, I decided to try on some dresses while home for Thanksgiving Break. I brought my parents with me and Cristen was sure to make all of us comfortable. She found out the details of my wedding and listened to all of our concerns and budgeting.
The dresses she pulled were some that I would have never selected on my own and I was able to find the perfect one! I spent over $1000 and got to have my veil for free.
I am going back for my fittings and my mom found a beautiful mother of the bride dress. In the mean time, I have already gotten a lovely thank you card from Cristen and an email to follow up.
As far away as I am, I feel very taken care of. So far, this has been a great experience and I cannot wait to get my dress fitted.
Thank you Cristen @ Aliber's Bridal! -
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User1381210 Sent on 10/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great sevice!!! Would recommend all my friends to go to Aliber's to get their wedding dress. I'm also going to get my brides maids dresses there! -
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Emily Sent on 10/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an excellent experience at Aliber's bridal! Even though we didn't have an appointment, Cristen was more than happy to help us and provided a lot of knowledge on different gowns -
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Rachel Sent on 07/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had less than 5 months to plan my wedding, and was planning the wedding long distance. I was nervous about finding a dress. But Aliber's had a great selection and wonderful people working with me to find a dress, and get all the alterations completed. I had no problem scheduling my appointments for times when I was visiting, and the end result was a gorgeous wedding dress and a beautiful veil. I was so happy with the experience and dress I got at Aliber's. -
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Elizabeth Sent on 07/18/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had excellent service at Aliber's Bridal. We went on a Saturday and had the whole place to ourselves. The people there made my family and myself feel special. They were very attentive to what I was asking for and pick the right dresses for me. I would recommend them to anyone in the process of getting married, very impressed with them. -
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User2981448 Sent on 06/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ended up not getting the dress that day but the service was excellent! So much better than other shops I had visited. -
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User1062227 Sent on 01/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Look into reviews and try to look before buying online first to see wat uu are intersted in first -
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User1053416 Sent on 12/27/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I came in to try on gowns for the very first time, thinking I wasn't going to find my dream gown. I was wrong. I was greeted so sweetly by the owner & staff then promptly shown around the store. I was able to look at all the gowns and select which ones I wanted to try on. My gown was the 2nd gown I tried on. I didn't want to take it off! Just to humor my family, I tried on a few more, but I kept trying on the 2nd one over and over....and bought it that day. The alterations were done perfectly and the cost (for the gown and alterations) were definitely in my budget. All the guys looked amazing in their tuxes and fit them to a T. I always suggest The Bridal Barn & Tux Shoppe to anyone I know who is getting married! -
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Sarah Sent on 05/04/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cristen and the whole team at Aliber's were just fantastic. My mom bought her wedding dress there 32 years before and I'd known since I was a kid that it was where I wanted to find my dress. I started my wedding dress shopping online and had a good idea what I wanted, but it was next to impossible to find because it had a large color panel. In the mean time, I started by going to Aliber's and found what wound up being my dress and fell in love. However I had to find the dress I loved online before committing. I managed it find it in another shop and didn't like it as much as the dress at Aliber's. They had the Aliber's dress as well, so I was able to compare them in person and decided that the Aliber's dress was the one for me. Because the dress was a sample on sale that fit me perfectly, I called immediately to hold the dress and never looked back.
Aliber's was great with their customer service. The whole team was always happy to let me come in and try my dress on. Since I lived on the other side of the state, it was great. They did a great job with the minor alterations needed and replaced the shoes I ordered when they were missing some of the rhinestones. Their help and patience with me (and my mother) was fantastic. Their prices were great and they offered some fantastic incentives for purchasing additional items through them (shoes, jewelry, veil, etc.). I loved my experience with Aliber's and would recommend it to any bride. -
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Leah Sent on 04/19/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I live in NY and fully expected to get a dress there but found the process daunting. I stopped in Alibers while I was home for a visit and it absolutely transformed my experience and expectations. They took time to focus on me, think about what I needed. They had patience with me and shared in my excitement and pulled the dress I ultimately fell for. I am completely over the moon with the service and dress I got at Alibers!
- leah -
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Becky Sent on 08/17/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There isn't enough wonderful things that I can say about Aliber's Bridal...from how great Cristen and her staff was at making sure that the dress that I picked was just right for me and my body shape....(which as we all know - women's bodies change everyday). Not only was my dress perfect but I had the best experience with the staff...Cristen was so supportive and helpful that I felt like I was a member of her family. I was not just another customer, I was a bride that had a very special Bridal Shop in her corner making sure that everything for our wedding was perfect!! It was such a great experience!! Thanks Cristen and all of the staff at Aliber's!! Love you bunches :)
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Anneliese Sent on 07/13/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Where to start! Cristen has been absoulutly amazing, both myself and my soon to be siter in law purchased our wedding gowns here about a year and a half before my wedding and 2 years before hers. This is obviously not the norm, and is a long time to go without seeing your dress! However Cristen has been more than welcoming and kind and has chatted with us about our weddings and life each time we've gone to re-try on our gowns! I have nothing but great things to say about Alibers bridal shop to everyone who asks about my dress and where I purchased it.
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Megan Sent on 06/28/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff at Alibers is wonderful! Cristen was so helpful in choosing my bridemaid dresses, and even helped me pick a combination of two colors that wowed my wedding attendees. Everyone at my wedding couldn't stop talking about how much they loved my dress. It was the perfect dress for my perfect day! Thank you so much for all your help! I would highly recommend going to see them for your special day! -
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Sarah Sent on 03/31/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Go to Alibers!! After shopping for my dress for over a year I found Alibers online. I had tried on at least eighty dresses prior to finding them. When I walked into Alibers (I drove an hour just to get there) the store was immaculate (it has recently been redecorated.) I felt so welcome and relaxe. The staff was willing to give me their time to work one on one to show me each dress in the store while talking about what I was looking for and really getting to know me and my style before I tried any on. I fell in love with the first dress they put me in! Alterations for me were a bit different, I wanted a lot changed about the dress. They worked with me so patiently to make my dress EXACTLY what I wanted it to be. I had them re-doing things over and over and not once did they lose patience with me. You wont find anywhere that gets everything perfect the first time. What makes Alibers different is their ability to work with you to make sure any problems get fixed so everything is exactly the way you want it on your big day. They want every bride to be happy, no question there!! I have never left their store without a smile on my face.
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Victoria Sent on 11/26/20174.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my wedding dress with Aliber's this weekend and had the most wonderful experience. My mom and I went together and really enjoyed it. My consultant, Alexa, was phenomenal and it was easy and fun to find my wedding dress. -
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Heather Sent on 12/06/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I had such a good time and experience at a liberal bridal -
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Whitney Sent on 02/03/20164.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Had such an awesome time finding my dream dress!! -
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User2398255 Sent on 10/29/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I looked around for my dress. And I'm talking like....8 shops in the area. As a plus size bride, Aliber's treated me like any other bride. I was so nervous to try on dresses, but Cristen really made me feel at ease. Not only did she help me find my dress, she also paired it with a veil and hairpiece that I love. After my fittings, my dress fit perfectly. The only tiny negative thing was a bit of miscommunication between different people at different fittings, but not in such a way that it affected the dress.
I definitely recommend Aliber's. They have a lot of selection and very talented seamstresses. -
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Hannah Sent on 09/04/20124.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently got married and Aliber's bridal was the place I got my gown. Cristen, the owner, stuck with me every step of the way, trying on of ALL the gowns in the store that I wanted to try on. Finally, when I was about to give up, she suggested the perfect gown. I didn't want to take it off, and she let me stay in it for as long as I wanted. Even after the manufacturer screwed up the shipping of the dress, they found the problem and fixed it promptly and kept me informed every step of the way. The lines of communication were always open and any question I had they answered or found the answer to.
Even after my dress Cristen helped me find the perfect accessories and was patient with me when I forgot my wallet, almost every single time. And on my last day into the shop to pick up my wedding dress, Cristen was there to offer support and comfort when I was super stressed out and overwhelmed. I will actually miss going in and visiting with her and her awesome staff. Thank you guys!!! -
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Cara Sent on 12/05/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Loved my dress!
When I started shopping for my wedding dress, I didn't realize how important it would be to work with a shop that cares so much about their customers. I had such an incredible experience with Aliber's. They really understood what I was looking for and I ended up finding my dress during my first try-on session. I loved that they didn't try to stretch my budget, even though I know it was a bit smaller than the budget they typically work with. I had a weird situation where I moved away halfway through planning my wedding and they were so flexible and accommodating of my limited schedule so we could get all of our fittings done. I couldn't have been happier with my dress. -
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User2043450 Sent on 02/18/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Christen and her staff were fantastic from the moment I met them at the bridal fair in January. They gave me one on one personal attention at the bridal show and have always extended warm, friendly, welcoming responses whether we were working side by side in the dress shop or communicating through e-mails. After meeting them at the bridal fair I scheduled an appointment to try on wedding gowns. From the moment we walked through the door we were welcomed with open arms. We got a tour of the shop, and started pulling dresses from the racks. Having met them at the bridal fair, and having had a conversation about styles I was interested in, Cristen had a dress all picked out and hanging in the room waiting for me. They listened carefully, were attentive to my own body language and movements in each dress, and they helped me select the perfect dress. Since finding my dress we have been in communication several times via e-mail and responses are always prompt and professional. They worked hard as individuals and as a team to make the experience comfortable and relaxing for not only myself but for my family and friends that were in attendance with me. I very much enjoyed the small personal atmosphere of the shop and it was nice to be able to shop locally. Although I didn't know this until the day I asked my mom to join me for my dress shopping experience, I learned that my mother is also an Aliber's bride. They had a wall in the back of the shop where we were both able to sigh our name on the wall. It was very sweet. Thank you to Cristen and all the women who helped to make my day so wonderful and easy. -
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Jayshalee Sent on 02/14/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Great staff and selection! Very pleased! -
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Amanda Sent on 06/04/20144.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They have quality inventory and a wonderful seastress in store -
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Melissa Sent on 08/09/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Loved the store and my consultant Cristen Rosinski, she was so helpful and easy to work with. Cristen gave me honest opinions about the gowns I tried on, and also came up with suggestions to give a few gowns some more flair. I will be doing some serious dress shopping after the winter holidays and I'm eager to see her again! Thanks!!! -
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Miranda Sent on 06/28/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alibers fit me in last minute on a busy weekend without an appointment .With in minutes of talking with Cristen she picked out several beautiful dresses and I loved them all.She worked with my price range and I felt like an absolute princess as she placed a veil on my head.Although I had a large age gap in my bridal party she helped me find a dress that flatered everyone's body. Very please with the service and would recomend Alibers for any bride to be. -
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Lindsey Sent on 06/19/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I was very, very pleased with my dress shopping experience at Aliber's. I was able to find an amazing dress at a great price and Suzanne was extremely patient throughout the entire process. -
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Toni Sent on 02/25/20154.7 out of 5 rating4.7
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Aliber's Bridal was the first place I visited in the Greenfield area. Though I did decide to purchase my attire with a different vendor, I found Cristen to be a delight to work with. She is really sweet. -
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User1365962 Sent on 10/06/20134.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
I went to Aliber's Bridal during a sale and unexpectedly bought a dress. It's beautiful and a great value. -
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Kaci Sent on 05/13/20204.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Keeping it in the family
I had been planning to go to Aliber’s for my wedding dress after witnessing my sister-in-law and several friends over the years have great experiences there. I liked most how attentive the owner Cristen and her staff were through out the appointments. When it came time for my appointment, I was able to get an appointment during the National Bridal Sale Event. Hoping to get a good deal, I was prepared to sacrifice the personal, intimate feeling that I had witnessed others experience. The opposite ended up happening! The staff went above and beyond to ensure that my experience was still just as personal and intimate as anyone else’s, even with the shop quite busy with the sale. Cristen remembered me by name and really took the time to help my consultant pull dresses that fit my vision and body type. Due to going during the sale, I was only able to bring my mother with me so that the shop wouldn’t be crowded. That was probably the only downside about the experience, but I understand why that policy was in place for the sale. After trying on about six dresses, I ended up going with the first dress I had tried on, which the consultant had picked for me. They really listened to my preferences and found me something beautiful. Once my dress arrived, it was a little difficult trying to schedule the fitting due to my work schedule and Aliber’s wanting to do the fitting during the week. Because I ended up having my fitting on a Saturday morning, the fitting felt a little rushed and disorganized but overall it was a pleasant experience. I am having my alterations done elsewhere so I’m sad my interactions with Aliber’s are over for now. It was a great experience! -
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Meaghan Sent on 12/29/20164.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Alibers Bridal made my wedding gown experience fun and stress-free! Cristen was well-prepared for my initial appointment and had a selection of gowns ready for me based on the styles I described to her and gowns I had linked on my Pinterest account. I fell in love with the second dress I tried on, but Cristen still took her time with me to try on others to be sure that it was "the one". Cristen and her staff were helpful and responsive throughout the process. They were friendly, knowledgeable and professional, and made me and my guests feel welcome. Cristen and her team were timely in making alterations and bustling the gown. I highly recommend Alibers Bridal! -
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Laura Sent on 08/27/20134.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Aliber's was the first place I visited in my search for the right dress. Cristen was attentive, helpful, and friendly. She made the whole visit a lot of fun! -
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Christine Sent on 08/06/20114.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I want to send out a belated thanks to everyone at Aliber's for helping me find the perfect dress! I found my dress in store only five months before my wedding. I wouldn't even have tried it on except that the professionals there knew instinctively that it would be the one and insisted I give it a try. The dress was 11 sizes too large but they were able to flawlessly transform it so it fit me perfectly. They even added the sleeves I was envisioning. I was working full-time and going to grad school at night, Aliber's made it possible for me to plan a lovely wedding in 6 months in spite of my busy schedule. My wedding and dress were a dream. The photographer and all the guests couldn't get over how lovely my dress was. Further I ordered all four of the bridesmaid dresses there and they looked beautiful. Thank you thank you thank you! -
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Victoria Sent on 12/09/20164.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
I found the dress of my dreams thanks to Aliber's! It didn't take long before I found the perfect fit...both for my budget and for my wedding dress dreams! The alterations at Aliber's were a breeze and before I knew it I was walking down the aisle! Thank you for all your help making one of the best days of my life so special! -
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Brenda Sent on 12/06/20164.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The first time I stopped in I did not have an appointment. They were busy and nobody said anything to me for 10 min. I made an appointment to go back and the staff was very helpful. -
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Ashley Sent on 08/09/20134.2 out of 5 rating4.2
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Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
I was looking for a specific dress at Alibers and they agreed to have it arranged to be there for me to try on. It came from a designer they carried, but they had to have that particular dress shipped to the store because they did not carry it. It was about and hour and a half drive for me.
I was not told that I would be charged $50 for the shipping until I got there. It was OKAY because I had heard that was customary from other dress shops, but they did not tell me that ahead of time, a small oversight.
I had an appointment, the store was packed, and there is only one viewing area. The woman who helped me was wonderful, I loved the dress, and she had a few others that I tried as well. It was very awkward being alone with someone else's family commenting on me, I think they felt sorry for me, but I had been to 15 other stores, so bringing anyone with me at that point wasn't happening. They were nice enough, offered to take photos of me.
Overall, the dress was lovely, but not for me in the end. The staff was accommodating, a little overwhelmed, but the selection was great and I do wish I had gotten my dress there, just because of how nicely I was treated. -
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Debra Sent on 12/26/20124.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Love the personal attention and responsiveness to special requests! -
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User1390435 Sent on 10/21/20133.7 out of 5 rating3.7
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
Good quality dresses, higher prices than expected. -
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Jessica Sent on 06/30/20183.5 out of 5 rating3.5-
Quality of service 2.5 out of 5 rating2.5
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
I was very impressed with the appointment process. Aliber's has brides fill out a survey about the dress styles they like, their budget, etc. and then a store associate contacts you to ask about what you're looking for. I sent in a couple pictures of dresses I liked at their request and received pictures back of sample dresses to gauge my interest. I had very high hopes for this vendor when I went in. The shop interior is nicely done. I was not impressed with the changing space as it is a little tight especially when the associate is there helping you. The aspect of this experience I didn't expect was not being able to check out and pick out dress styles myself. Both my mother and I wanted to go through the racks and look for dresses we liked, however that is not how this place works. I'm guessing that due to spatial constraints, they give you the surveys/talk to you so that they have the best understanding of what type of dress you like since you can't pick out dresses yourself. So if you want them to pick out dresses and bring them to you, this is your place. If you want to go through racks yourself, I don't think Aliber's if for you. -
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User1778580 Sent on 08/24/20142.9 out of 5 rating2.9
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1.5 out of 5 rating1.5
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Great place to get a dress, but the owner Alicia? Alexa? was so so so cold and did not make me feel welcome at all! They did phenomenal alterations and exactly what I wanted, but everytime I went in for a fitting, I felt like sort of rushed and judged.
Did a great job, just wish I could have had fun with it! -
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Renee Sent on 10/09/20232.8 out of 5 rating2.8
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Quality of service 2 out of 5 rating2.0
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Average response time 4 out of 5 rating4.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 4 out of 5 rating4.0
Incorrect Style & Sizing Order By Owner
I started my wedding planning journey in 2022. At that time there was a lovely sales associate Reann who helped in making my selections for bridal gown shopping. She made my experience so pleasurable that I wanted my entire bridal party to shop at this boutique in the hopes of "shop local" and give smaller businesses the sales.
Reann left the business in Feb 2023 and it has only been the owner Cristen and her mother in the shop. The shop is not the same, the service is sub par now and the owner doesn't appear happy to help or even greet you.
Unfortunately , when Cristen is in front of the mouse and ordering dresses, mistakes were made.
1st - The Mother of Bride gown came in and I was not with my mother when she picked it up failing to pickup that it was incorrect style that was ordered. There is a no refund or return policy once the dress has left the store so we were left taking home the incorrect gown at over $400.
2nd - My matron of honor was pregnant at the time of her gown shopping and with Reann onsite we had a lengthy discussion on sizing based on due date and birth of the child. Cristen ordered one size to large against what had been discussed and when it came time to make alterations the front of the dress no longer had the overlay details we were trying to achieve since the dress was simply to large and there wasn't enough time to get another dress.
Alterations - My suggestion is go elsewhere. Between my mother's dress, matron of honors dress and my dress were we all left quite disappointed for the large sums of money. -
Quality of service
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User1052113 Sent on 12/25/20121 out of 5 rating1.0
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Quality of service 0 out of 5 rating0.0
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Average response time 2 out of 5 rating2.0
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Professionalism 0 out of 5 rating0.0
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Value 3 out of 5 rating3.0
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Flexibility 0 out of 5 rating0.0
At first, our experience at Aliber's was wonderful. The staff seemed happy to work with us on the price of the dress, the alterations, and the tuxedos needed.
But when the last alterations were done incorrectly, the staff told me the dress looked as it should, even though I knew it didn't. Until my fiance's family came to the shop to confirm my feelings, the shop owner and her staff told me the dress, which was too tight in some places and not tight enough in other places was "the way it should be." They didn't even handle the fabric to see what needed to be changed. Instead, they said they would re-do it, but they would charge me for the additional alterations.
If that wasn't insulting enough, my fiance went in for a tux fitting and was told the jacket she ordered was the correct size, that if she ordered a smaller size it wouldn't button across the waist, and that the fit was as good as it was going to get. She looked like some little kid in her dad's coat. When she decided that, in spite of the staff's advice, she wanted the size she usually wore, she was told that if she wanted a different size jacket, they would have to order it, as it if was a huge inconvenience. Then the other people in her wedding party picked up their tuxes, to find un-hemmed pants and seams ripping 24 hours before the wedding.
When all was said and done, I had the alterations corrected the way I asked for them (after a huge fight with the shop owner) and my fiance had her jacket in the size she wanted. If we had listened to what they kept telling us was their "professional opinion" we would have been disappointed on our wedding day.
A few weeks later, my mom told me that a client of hers had a similar experience with the shop-- alterations were done incorrectly and instead of automatically offering to fix it the way the customer asked, they argued and told her client it was "right."
Initially I recommended this shop to everyone I knew. Now? Not even to my worst enemy. -
Quality of service
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User1280154 Sent on 08/09/20130.7 out of 5 rating0.7
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 1 out of 5 rating1.0
I made an appointment and I thought the lady would help me but she was more interested in helping other people who did not have an appointment. There was only 2 dresses in the whole store that I could try on. She tried to sell me a dress that was a size too big on me that was a floor model and there were broken pieces. -
Quality of service
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Melinda Sent on 07/14/20110.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Not recommended. My expensive dress, ordered with a custom hem to hollow, came in too long with a wildly crooked hem and badly placed trim, with poorly cut lace and a small hole in the front and other problems I was told that was "normal"! I wanted to complain to the manufacturer and asked to on two different visits. I was told over and over "we can fix that", "that's not a big deal", "no one will notice", " They all look like that" and one said "well, that's what you get when you do a rush order- what did you expect?" I was made to feel that I was being silly and everything I said was trivialized. Every other bride I have talked to has told me her dress came in flawless and ready to wear except for needing to be fitted. After my dress came in every time I left the store I walked away in tears. One sales person suggested that I cut my breasts off to make the dress fit. I was told by the seamstress that taking shoes off to dance was "not very Classy" and a few other cutting remarks. She couldn't get my dress to fit to my body at the chest told me to use double sided tape to hold my heavy, beaded, strapless gown in place. When I held my arms up out of her way, as you would to dance or hug someone and could see right down my dress I was told " no self-respecting bride" would stand like that. They couldn't get the veil I wanted on time for my wedding even though I had asked about ordering two weeks before that was told I had "plenty of time". I also paid for it up front and they have yet to refund my money even though I asked for it almost 4 weeks ago. The price on the tag is just the beginning of your fees and expenses. I had to complain that 4 out of 5 buttons on my bustle didn't match each other not to mention that I didn't want those big buttons on the dress at all and my bustle looked ridiculous !! My alterations were pretty bad, so bad that the tailor who worked on my dress after I pulled it from Aliber's told me it was damaged by them and the dress was in such poor condition that they should give me all of my money back. There is more but I am truly just tied of it all
My mother in law also got her dress there and it was fitted so poorly that it was literally falling off of her and she had to change into a different dress for the reception after over $400 in dress, fees, and alterations. -
Quality of service
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