Skip to main content
Weddings

Alexia's Bridal Boutique Reviews

Alexia's Bridal Boutique

Alexia's Bridal Boutique

Raleigh, NC
4.5 out of 5 rating, 71 reviews
View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
  • Quality of service
    4.6 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4.3 out of 5 rating
  • Ashton
    Ashton Sent on 05/28/2023
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Beautiful selection and great service

    I purchased my dress from Alexia’s and had my alterations done there. My consultant did a great job listening to what I wanted and tailored her picks based on what I was liking the most. My gown was by Ines di Santo. Alexia’s worked with the designer to make the customizations I wanted. I was notified promptly as soon as my dress came in. Every employee I interacted with was so kind. Alterations went smoothly and my dress fit perfectly.
  • Kimberly
    Kimberly Sent on 12/01/2021
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Wedding dress

    Had my wedding dress fittings at Alexia. All of the staff was so helpful and nice. They were able to customize my dress with a special train and it turned out so beautifully! Highly recommend.
  • Laura
    Laura Sent on 07/19/2021
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Excellent Service and Alterations

    They really listened and pulled perfect dresses, and the fact that they handle their own alterations in-house made everything so easy! I wouldn't go anywhere else!!
  • illustration stars

    Are you interested?

  • Alex
    Alex Sent on 04/02/2021
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing service!

    I had my wedding dress alterations done at Alexia's Bridal. Jamie and Olga were absolutely amazing to work with! When my dress came in and I first tried it on, something wasn't quite right. Jamie really understood my vision and helped come up with ideas for making it perfect. And then Olga was able to alter it to match. I did not make it easy on them, but they had the best attitudes and were really willing to help and make changes until it was perfect. They truly care about the customer and want you to feel beautiful on your wedding day. Highly recommend!
  • K
    Kerry Sent on 03/29/2021
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Truly the BEST in NC

    I loved all my experiences with Alexia's bridal. I shopped for my dress in 2019 and was so impressed by the shopping experience. My family and friends had such a blast, and I found my dress the first go!
    During the pandemic year, Alexia's bridal was very accommodating and held on to my dress until my final wedding reception in March 2021.

    The staff there is really the best!
  • E
    Elizabeth Sent on 09/12/2020
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Everything I ever dreamed of!!!

    Purchasing my beautiful wedding gown from Alexia's was the best decision I could have made when I was planning my wedding. After going to two other bridal shops, I found Alexia's. From the moment I walked in, they treated me like a queen. Shoutout to Jamie, she was there for me every step of the way from picking out my gown, helping me find the perfect veil, scheduling me for alterations, and answering all of my questions! I had an idea of what I wanted going in and they pulled the perfect gown. I think I actually purchased the very first one I tried on at Alexia's. The sweet lady that does alterations is awesome! I felt like I was the most stressed out bride every especially since I had to postpone my wedding due to Covid but they made my bridal experience totally painless. I remember picking up my gown and walking out for the very last time and it was the most bittersweet feeling. I will definitely miss going to Alexia's (will especially miss Jamie)!! I will cherish my gown for years to come. Alexia's is worth every penny!
  • Sarrah
    Sarrah Sent on 12/30/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Best bridal experience!

    I bought my wedding gown at Lana Addison and had all my fittings done at Alexia’s and I could not have asked for a best experience! The lady that did all my alterations was so knowledgeable during each fitting and my dress fit perfectly! The customer service was top-notch and made me feel exactly how every bride should feel!
  • Laura
    Laura Sent on 06/26/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Just amazing

    The space and service at Alexia’s is incredible. I am so grateful to have worked with them and excited with their pick! Shoutout to Morgan
  • A
    Angela Sent on 06/01/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Completely Painless!

    I set an appointment at Alexia's on a whim to try on different styles of dresses. While there, the consultant pulled a beautiful lace dress (a sample!) that fell right within my budget. I walked out with it that day, and the veil and belt I ordered came in right went they said it would. They were very helpful in advising alterations and recommending accessories, and were flexible so I could come pick up my dress and accessories after their normal hours because I wasn't able to leave work early to be there.
  • Meagan
    Meagan Sent on 04/02/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Perfect Alterations

    After finding *the dress* at their sister store Lana Addison, I had the pleasure of having my two dress fittings at Alexia's bridal. The fit was so perfect at the second fitting, we did not need a third. I was very happy with the service provided by the employees there. Everyone was very nice and helpful.
  • A
    Amelia Sent on 03/13/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    beautiful gowns and love the staff

    Alexia's has the most beautiful gowns! I had such a great time the day I picked the one. My family was there and Jamie made me feel so beautiful and had a great eye for my style and what I liked. When we picked the one, we all had champagne and got to take some pictures. She recommended the perfect veil- it looked like it was made for my gown. The staff at Alexia's made the process easy!
  • C
    Caroline Sent on 11/30/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Everything I wanted!!!!

    Alexia' and the sister store Lana Addison were by far my best dress shopping experiences! I am a very analytical decision maker and went to EVERY store in the triangle and ended being torn between all dresses that came from Alexias! The whole team was so helpful and patient giving me styling ideas and different ways to pick. I found my dream dress that is unique and gorgeous and had all the fun and excitement of picking it out that I have always imagined!
    While I never dreamed about fitting sessions Im thrilled to say I also have utmost faith in the alterations they are doing for me. I come from a fashion background and the tailoring they suggested was perfect and having it done through the same store was so helpful. Great experience, a wide range of price points and I would recommend them to everyone!
  • K
    Kristen Sent on 07/23/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    If I could give 10 stars to Alexia's, I would. My dress buying and alterations experience was professional and rewarding. On top of me absolutely falling in love with the dress the minute I put it on, the professionalism of Alexia's staff was top-notch. We had a part of the dress that was giving all of us "a run for our money" and the team of alterations women came to the rescue and made my dress PERFECT. I'd recommend Alexia's to anyone who wants to buy a beautiful dress and have a team of women who makes dreams come true.
  • M
    Megan Sent on 03/28/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had a great experience finding my dress at Alexia’s. They had just met me but they quickly understood what styles I liked and picked out the perfect dress. We had so much fun. So glad I came here!
  • K
    Kelsey Sent on 03/27/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had a wonderful experience at Alexia’s! I went dress shopping alone and picking a dress was probably my least favorite part of the entire wedding process. I was late to find something in time for our wedding and Alexia’s was the last boutique I stopped into by chance. I didn’t find anything I liked after visiting a few other places and decided to try going to Alexia’s before giving up for the day. I was so exhausted and tired of looking at dresses, that I almost felt I picked my gown by default. I was never crazy about it and at the time, wouldn’t really refer to it as “the one” but felt it was the best out of the options I had tried. My dress was a simple crepe gown that showed every little thing, making alterations especially difficult. During my fitting, there was an issue with the bust that Alexia and Jacqueline assured me would be fixed to my liking. I had a stressful couple of fittings but Maria (alterations) was able to go above and beyond to get the dress perfect just in time for wedding day. We didn’t have much time but I was told I could cram in as many fittings as possible until I was happy. My last fitting is when it all fell into place and I finally felt confident and beautiful in the gown! Alexia herself was there through the whole process and even came into a fitting and made some suggestions that made a world of difference. On my wedding day, there couldn’t have been a more perfect dress! I felt so beautiful!!! I can’t thank them enough for not giving up until the dress was perfect. I never felt like an inconvenience or a “bridezilla” even though I’m sure my complaints during fittings probably came off a bit nit-picky. I wouldn’t have changed a thing about my dress. It exceeded my expectations and the team at Alexia’s would not give up until I was happy. After visiting many places, I can say without a doubt that Alexia’s is THE place in Raleigh to find a gown. Wonderful customer service, attention to detail and professionalism.
  • R
    Rachel Sent on 11/14/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I loved Alexia's! The whole team was so sweet and helpful. I live a couple hours from Raleigh, and they were very responsive with emails/communication throughout the whole process. From the start they were able to find beautiful gowns within my budget and make me feel beautiful. I could tell that they all loved their job and genuinely enjoyed helping us, which made the experience so much better. The lady who did my alterations was so sweet as well. I thought I loved my dress before, but wow did she do an amazing job! My dress fit like a glove and I did not have to worry about "pulling it up" while dancing all night. I would highly recommend Alexia's to anyone. Gorgeous selections, great people, and a stress free/fun experience!
  • J
    Julia Sent on 10/02/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My dress from Alexia's was absolutely beautiful and breath taking. I have gotten countless compliments. Alexia's was super helpful and responsive. We even got the MOB and bridesmaids dresses from Alexia's. They helped me make the dress my own by working with me to add sleeves. Would absolutely recommend them!
  • K
    Kristin Sent on 09/22/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had the best experience at Alexia's Bridal! When I went for my first appointment I had never tried on a wedding gown. I had some ideas of what I thought I liked and definite ideas of what I did not want. Jamie, my consultant was fantastic. She brought in a ton of dresses that I thought I liked but none of them were quite right. She then brought in another dress and said I know this is nothing you want but I just think you should try it. She knew exactly what she was doing because it was THE DRESS. From the minute I put it on I was in love and knew it was the one for me. Everyone in the boutique made me feel so special that day, like I was the only bride shopping there. The alterations process was great. I feel like they worked with me to make my dress perfect, even when I felt like the neediest bride ever reassuring me every step of the way. I was actually a little sad the day I picked my dress up before the wedding because I so enjoyed my time there. My dress was perfect and I felt so beautiful on my wedding day. I couldn't have asked for a better experience.
  • M
    Morgan Sent on 09/08/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    After going wedding dress shopping with my sister when I was her MOH I knew how hard it was to pick out your dream dress. However, Alexia's made it so easy! I found my dream dress the first day after going to their sister store. They listened to what I wanted and I felt no pressure at all to make a quick choice. They ordered a great size for me and the rest of the alterations were pretty easy. They were really flexible with my indecisiveness with a veil and helped me make a choice during a fitting. I highly recommended Alexia's they are truly the best around.
  • L
    Laurel Sent on 07/11/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I shopped many locations for my wedding dress--even NY and ATL. Alexia's had the best selection and a wonderful staff that wasn't pushy and extremely knowledgeable about bridal gowns, designers and managing expectations. I found my dream dress during my first visit! And my dress fit perfectly at the first fitting! My Bridal Consultant, Savannah, was especially professional and eased me through the process, with helpful suggestions and encouragement as well as wise words I will never forget. She was priceless, as were all the associates and owner of Alexia's! If I were ever to do it again, or when our daughters get married, I'd make it my first stop!
  • S
    Sarah Sent on 04/16/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had an AWESOME experience at Alexia's. I HATE dress shopping with a passion and had put off wedding dress shopping for 6 months after getting engaged, so I wasn't that eager when I showed up for my appointment. I contacted them on Friday afternoon and they arranged for me to have a 9:30am appointment the very next day. Nicole helped me the entire time and she was incredible! She was an excellent listener, very patient, and incredibly sweet. Not only did she find me the right gown at Alexia's, but since my budget was a little lower than their average gown, she even arranged for me to have another appointment at their sister store that had a few dresses in my price range that she envisioned for me...that very same afternoon...and she drove over there to join us...and she brought the original gown from Alexia's...all so I could make 100% sure I had found the correct dress! Five stars all around - Nicole made an experience I had been dreading into an awesome memory I got to share with my mom and dad.
  • M
    Margaret Sent on 03/24/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    The best experience! They have the best selection of gowns in Raleigh and their customer service is exceptional.
  • A
    Angel Sent on 03/09/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I loved my dress! Great value, perfect fit, and I felt like a princess!
  • P
    Morgan Sent on 12/02/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I am so glad I chose Alexia's Bridal for my wedding gown. I went with a Liancarlo dress and liked the top of one of his designs and the bottom of another- they called the designer and made it happen! I received my 'custom' dress just a few short months later and it was everything I had ever dreamed of. Victoria, the seamstress, made it fit like a glove and it was absolutely perfect. I would highly recommend Alexia's to every bride looking for her dream dress!!

    Morgan
  • Carolann
    Carolann Sent on 08/19/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    After shopping at Alexia's sister store in Cary and not finding anything that wowed me, I was told Alexia's had some openings from cancellations that afternoon if I wanted to pop in. I went by and was assigned a consultant, and while I was waiting showed my Pinterest board of favorite gowns to Alexia. She asked what I liked about a particular gown and then said "I have something I think you'll like." Go figure, the one she had in mind was "the one." It was a Vera Wang sample dress that I NEVER thought I'd be able to afford in my budget, but she gave me a pretty killer price for committing to it that day. Additional alterations were about of third of the dress price itself (so beware of the dreaded alterations!) but those would have been expensive anywhere. All in all I had a lovely experience and am so happy Alexia and my consultant, Kate, helped me find my dream dress!
  • A
    Allison Sent on 07/12/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Alexia's is a dream boutique. I had a general idea of what I wanted in a bridal gown and the wonderful staff there were able to make my dreams come true. I didn't even pick up on things that the staff did, and they suggested that we combine different parts of two dresses together- they could tell by my comments what I liked about each dress. I would have never thought of that idea! When it came to fittings and picking up my dress for the big day, Alexia's staff was timely and responsive. Alexia even came out to speak with us and texted the dress designer on the spot to make sure that my vision could come to life. So thankful for this store and their wonderful employees!
  • C
    Catherine Sent on 07/06/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I never expected to find my wedding dress in Raleigh, but Alexia's ended up being the only bridal boutique I visited, and I found and purchased my dress on that first visit. That have an incredible selection, far better than I had thought possible to find locally. Everyone there is so kind and helpful, they never make you feel rushed, and I never felt like I was being sold something - they gave me and my mother space to find the dress. Also, the seamstress I worked with there was phenomenal; I just wish I could use her for everything!
  • Rachel
    Rachel Sent on 11/16/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had an amazing experience at Alexia’s Bridal! The day I came in for my appointment, there was a Vera Wang trunk show. I described a style I had in mind, and by the third dress I had found the one. I chose a beautiful Vera Wang gown, a dress I would have never chosen until I was asked to step out of the dressing room and into different lighting. I was in love. The staff of Alexia’s Bridal and the Vera Wang representative were all so wonderful. They were all so helpful and made me feel so good about myself (an extremely self-conscious bride-to-be). From booking my appointment, to finding my dress, sipping champagne to celebrate, working on alterations, and finally picking up my dress just weeks before the big day, it was all such a positive experience. Thank you!
  • A
    Alice Sent on 06/03/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I couldn't have been happier with my experience at Alexias. The space is just lovely with great light, and so many dresses to choose from. I actually chose to go to their store because they carried Lela Rose, a brand that I had seen online, but caught them during a Vera Wang trunk show and ended up with the most beautiful dress.
    Alexias made everything so easy and enjoyable, and their seamstress was amazing. I would definitely recommend shopping with them!
  • I
    Isabella Sent on 11/19/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Monique Lhuillier has always been my dream wedding dress designer but I knew the dresses were a little above my budget. When I called to make an appointment at Lana Addison (Alexia's sister boutique) they told me my budget was big enough to shop for dresses at Alexia's and asked if I would like to make an appointment. I knew Alexia's carried Monique Lhuillier gowns, and despite knowing I would probably completely blow my budget, I made an appointment. When I arrived at Alexia's they asked me what I was envisioning and I told them exactly the ML I'd been pining over; though they didn't have it in the shop, they said they could get it for me to try on...I was a little bummed. My consultant (I wish I remembered her name) was so so sweet, and completely understood my vision. The first dress she brought me was stunning, but didn't quit fit the bill. Luckily, my consultant got creative and decided to have me try on a lace column ML gown, put a huge ML tulle ballgown skirt over it, and added a belt to make it all look like one dress. It sounds crazy, but it was PERFECTION! It was everything; a lace dress with straps, an open back, a tulle ballgown skirt for the ceremony, and the ability to take it off and be comfortable for the reception. I knew immediately it was my dress...or dress and skirt lol Then came the veil. I knew I wanted a gorgeous cathedral length veil, and Alexia herself showed me an exquisite ML. Once again, I fell in love. The price of the veil however, was too much for me; after already exceeding my budget on the dress and skirt, I couldn't justify spending so much more on a veil. I was heartbroken, and then Alexia offered to sell me the floor sample at a steep discount; it was in perfect condition! Victoria did my alterations and she is a master of her craft. My whole experience was amazing! THANK YOU Alexia's for helping me find the dress, skirt, and veil of my dreams. I enthusiastically recommend Alexia's to other brides!
  • K
    Kathryn Sent on 10/30/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Not only was I able to find my Vera Wang wedding dress here but we also were able to find all 5 of my bridesmaids the most beautiful Monique Lhuillier gown as well! Ironically I booked my appointment here last minute after turning up a google search over Thanksgiving break... I had zero intentions of actually finding my dress that day seeing as I had booked another appointment elsewhere for later that afternoon. Everyone here was welcoming and easy to work with. They stayed in touch throughout the year as dresses came in and of course throughout alterations (which also turned out beyond perfect!). My mom even found herself a dress, which turned out to be absolutely stunning as well :) Not sure what we would've done without Alexia's...but glad we didn't have to find out!
  • R
    Rachel Sent on 08/30/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had a wonderful experience at Alexia's Bridal. Mikaela and Alexia's worked with me in finding a dress. I had found a dress I was fond of but did not like the neck line. They were very willing to customize the dress to make the neckline more modest. They also realized it would be hard for me to come for multiple fittings being as though I live in AZ. They were willing to get all fittings into one weekend so I only had one plane ride to purchase! I ended up going with a different dress at a different boutique but they were just as thrilled that I found a dress. They genuinely care about pleasing a bride not matter what!! Highly, highly recommend Alexia's Bridal.
  • B
    Brittany Sent on 08/06/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I LOVED my experience at Alexia's Bridal Boutique. I had the most beautiful wedding dress ever!!! It was truly perfect for me.

    I worked with Brianna and she is AMAZING. She took the time to make sure I was able to achieve everything I wanted and trust me, it wasn't easy. She didn't even hesitate when we needed to make a change about a week before my wedding! I never felt rushed and I always felt like THE bride, not just one of many. :)

    I would not hesitate to recommend Alexia's Bridal to anyone! Thank you so much Brianna!
  • U
    User1807245 Sent on 04/28/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I loved my wedding dress and loved working with Brandi! She was great and so attentive to what I wanted. I couldn't be happier!
  • crittlet
    Crystal Sent on 10/07/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Alexia's was so wonderful to work with.

    I had a very specific style dress I wanted for my wedding - one that most salons in the area didn't carry a huge selection of. After several fruitless visits to salons in Charlotte, Winston, and Durham, and an awful experience at another salon in Raleigh, I scheduled an appointment at Lana Addison, Alexia's sister salon in Cary. Although I didn't find my dress there, one of the owner's suggested a Vera Wang at Alexia's that sounded perfect. They were kind enough to squeeze me in that same day, so I could try on the dress, which turned out to be the one.

    Although I was working with a limited budget, I was always treated with kindness and respect and never looked down upon like I had experienced in a few other salons.

    Not only did they help me find my dress, they were amazingly accommodating with my schedule for all of my fittings, since I was coming from Winston Salem. My seamstress did an amazing job with my alterations, especially with my grandmother's jewelry, which was sewn into the dress, so they wouldn't fall out on the big day.

    And after all was said and done, all I can say is I looked fabulous on my wedding day. I had so many compliments on my dress. I highly recommend them to any bride-to-be.

  • U
    User1337618 Sent on 09/19/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had a fantastic experience at Alexia's bridal. The customer service was incredible and the salon has a very pleasant vibe. I came into the store with very little idea what kind of wedding dress I wanted so Brandi picked out a variety of styles and was honest about what worked with my body type. She stayed in my price range and didn't try to push my into a higher price point. She didn't push me to decide quickly, either. I wasn't ready to put down any money the first time I went into the store and so I scheduled another appointment to go back and try on my favorites again. The salon itself was very nice and the spacious dressing rooms allowed for privacy. I live in Durham so it was a good 45 min. drive each time I went to Alexia's but it was totally worth it!
  • J
    Julia Sent on 02/06/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Alexia's made my wedding dress shopping experience perfect! I found my dress here the first time I visited the boutique and immediately knew it was the one! From then on, the staff was so helpful making sure everything was perfect for the big day, from fittings, to making sure my dress was steamed and perfect for my bridal portraits! I would definitely recommend Alexia's to future brides!
  • U
    User1039698 Sent on 12/08/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I was pleasantly surprised with the unpretentious service at Vera! I was so intimidated to go in there but am so glad that I did. I ended up purchasing my dress there and felt so stunning at my wedding. Jennifer was so helpful and I definitely recommend Vera to all brides out there!
  • A
    Allyson Sent on 11/06/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My experience at Alexia's was wonderful! My Mom and I made a last minute decision to go to their Vera Wang trunk show in January of 2011 and after trying on a few dresses I found my dress! It was the first place we had been dress shopping, but I already had an idea for what I wanted, and I found it at Alexia's. The consultant was very helpful showing me the type of dresses that I was looking for, and ones that she thought would look good on me. When it came time for alterations, Colleen was amazing to work with! Working in the wedding industry means you see a lot wedding dresses, so I had pretty strong opinions on how I wanted my dress to look. Colleen was able to fit the dress perfectly and she created the bustle I had been envisioning. I would highly recommend Alexia's, they treat every Bride like she is their only Bride and they always friendly and helpful.
  • A
    Anna Sent on 09/05/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Alexia's is an amazing place. When I first went to shop for dresses, they were still in their Cary location. By the time my dress was in and it was time for my first fitting, they'd moved to their Raleigh location. Both locations were pristine, modern, and had an upscale feel. The Raleigh space is gorgeous, with tall windows and high ceilings. Plus it's so fun to look at all the amazing dresses on display!
    Alexia and her staff were super accommodating of my "entourage" when I came in to shop. They put us in the large middle area and even though they probably weren't thrilled with the fact that I had 7 people with me, they were more than helpful and everything was wonderful. We had a great time, and I got to take my time.
    Each of my fittings was a breeze. My dress was exquiste and the whole staff is so doting and helpful. The front desk girls are awesome--they always wander back into the fitting areas to see the dresses being tried on and helping you fluff your dress or veil, and giving such gracious compliments.
    My alterations were simple and stragiht-forward. The seamstress was excellent and quick and my dress was perfect on the day of! She was even able to sew in a "something borrowed and something blue" last minute when my mom had a family heirloom handkerchief embroidered with my initials in blue thread. They sewed it right in with no problem! They allowed me as many fittings as I needed. Everything was wonderful, and I HIGHLY reccommend Alexia's Bridal!
  • A
    Allison Sent on 10/21/2009
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Love, love, LOVE Alexia's!! All of the girls are fabulous to work with! Every time I had an appointment, I felt like their top priority. The alterations were perfect, the dress was gorgeous, and I've never felt like more of a princess :)
  • L
    Leonore Sent on 07/01/2008
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Beautiful dresses, wonderful shop, and everyone who works there is so helpful. I loved Alexia's so much. You tell them your price range and they bring out dresses for you. They also sell bridesmaid dresses, shoes, undergarments, etc. They are the only Vera Wang Salon in the southeast or something and they are not stuck-up or anything. Everyone who works there was super nice to me and many of them were even getting married so we shared information on our vendors and stuff. I was really lucky because I bought a sample dress so it was half off. The best dresses in NC are at Alexia's!
  • J
    Jennifer Sent on 04/18/2008
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I bought a dress when I first got engaged and then changed my mind. By two months before my wedding, I was so upset that I wouldn't feel perfect on my wedding day and went to see Alexia. She was warm and helpful and the dresses in her shop were all so amazing I could have loved any of them. I decided to forego the money I'd already spent for the "perfect" dress. The alterations were great and the helpful staff provided all I needed from the perfect bra to advice on shoes and veil. I am so happy with my decision to buy a second dress and wish I had gone to Alexia's first!
  • G
    Ginger Sent on 10/03/2013
    4.9 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    My daughter and I purchased a dress for the state debutante ball. The service was fantastic! They really listened to what she wanted and made all the alterations. They were wonderful in scheduling her fittings around her college schedule (she was driving in from Chapel Hill). On the night of her debut, they delivered the dress to the hotel and steamed it so that it was truly perfect.
  • K
    Kelly Sent on 11/15/2017
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    I went to Alexia's in January of this year for my first bridal salon visit. I wasn't expecting to find my dress that day but I did. I worked with two consultants and the seamstress there and they all went above and beyond. They customized my dress with a different lace pattern and an added belt. I received so many compliments on my dress and my veil the day of the wedding. They even helped my mom with altering her Mother of the bride dress. Amazing experience overall and I would highly recommend them!
  • U
    User1686901 Sent on 06/30/2014
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My experience with Alexia's was wonderful! I'd found a dress that I thought might be the one when visiting friends in another state and Alexia's was the only boutique in the area that carried it for me to try on again along with some others to compare it to. Their staff was so professional and helpful every step of the way through picking out my dress by myself to the fittings. They also worked with my schedule when setting appointment times for my fittings since I was coming from work nearly an hour away. I was very pleased with how my dress turned out and how well it fit!!
  • U
    User1100919 Sent on 03/01/2013
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4 out of 5 rating
    Wedding gown shopping at Alexia's was everything I dreamed the experience to be! I was so excited for my appointment and was warmly greeted with champagne and beautiful dresses to try on. All the consultants were so nice to work with and very flexible when I wanted to just come try my dress on. The only con was the alterations. The lady doing them was not available for appointments most days and the time options were limited. She did a good job, it just took a little longer than expected and we were pressed for time. Overall, Alexia’s is a wonderful boutique!
  • J
    Jenni Sent on 01/11/2013
    4.8 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Alexia's Bridal Boutique was the only salon that I looked at wedding dresses! I choose a beautiful lace dress that was everything and more. The staff was very attentive but I did have some issues with alterations. In the end the dress fit great and it was well worth any hassle!
  • M
    Michele Sent on 12/15/2017
    4.7 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4 out of 5 rating
    I loved Alexia’s and got my Ines di Santo dress on my first visit! They have a beautiful salon and wonderful staff.
  • J
    Julie Sent on 12/08/2016
    4.7 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Beautiful gowns and very attentive personnel.
  • U
    User1948262 Sent on 12/02/2014
    4.7 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    Lots of beautiful gowns to choose from! The women were so nice!
  • U
    User1771967 Sent on 04/22/2014
    4.7 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    The staff at Alexia's bridal was very professional and helpful. I bought my dress the first time I visited the boutique. The gowns run on the expensive side (starting around $4,000) which does not include the alteration fees. However, the quality of the gown is certainly worth it!

    Tip: If you purchase a gown on your first visit you will get a discount plus additional credit either towards a veil or a hair piece. Also, try to go when there is a trunk show going on. If you happen to purchase a gown by the designer featured in the trunk show you will get a discount as well.
  • Leslie
    Leslie Sent on 09/19/2013
    4.7 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    The selection at Alexia's is awesome!I am certain they have a dress perfect for everyone! Shopping for my dress there was such a positive experience and I wouldn't anywhere else! They helped me find my beautiful Monique Lhuillier gown. Thanks for everything Alexia's!
  • Jana
    Jana Sent on 08/05/2023
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Great service and selection

    My appointment with Jamie more than a year ago was excellent. Jamie is kind, professional and helpful with choosing the best fit. The selection was amazing! I tried a different saloons but couldn’t find anything that I liked. In Alexia I actually loved two dresses and chose an Ines Di Santo dress that I wore to my wedding two weeks ago. I absolutely loved the dress, it was so comfortable and received so many compliments.
  • S
    Sean Sent on 09/28/2021
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      3 out of 5 rating

    Gorgeous Dress and Helpful Team

    Alexia's was one of the only bridal boutiques that carried the brand of dress that I was looking for. They were super helpful in making my decision and guiding me through the style process based on what I was looking for. The only difficult part to navigate was the schedule of the seamstress, but this may just be standard for the industry. The experience as a whole was fantastic, and I couldn't recommend them enough!
  • H
    Harper Sent on 12/22/2015
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Dress shopping at Alexia's was one of the best customer experiences I have ever had. Everyone was attentive and professional, and the selection was surprisingly broad for a boutique. After purchasing the dress, the fittings were easy to schedule, and I continued to feel well taken care of by the employees. I would have liked to have been informed of the extra cleaning and steaming costs prior to purchasing the dress. Overall, however, Alexia's was great. I was even a little sad leaving with my wedding dress because I knew I would not be back.
  • A
    Amy Sent on 05/06/2015
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Alexia's helped my daughter pick out the perfect wedding gown and worked with the designer to come up with a custom dress that combined two different designs. We were thrilled with the dress and especially pleased with the seamstress who did the alterations. The only negative comments I had was that they weren't quick to return phone calls, they didn't warn us about upcoming bank draft withdrawals, and we had to wait weeks past the delivery date to hear about our first fitting. In every other respect besides communication they were ABSOLUTELY OUTSTANDING!!!
  • E
    Elena Sent on 02/06/2015
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      3 out of 5 rating
    I purchased my Kenneth Pool Amour gown from Alexia's. When I first laid eyes on the dress I knew it was exactly what I wanted. Everyone that worked with me at my appointments were very helpful and made me feel like the day was all about me. I even came back another day to try on the dress so that my parents could see it. My only problem was their flexibility. Once it was time for fittings it was very difficult to schedule appointments. They had very limited days and hours available which was somewhat stressful for me because my mother and MOH were coming from out of town. But overall my experience with Alexia's was very exceptional.
  • Kelsey
    Kelsey Sent on 11/23/2015
    4.4 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      3 out of 5 rating
    Amanda was absolutley amazing to work with, but all of the girls were extremely helpful and fun! I got a gorgeous backless Monique Lhuillier in all white. It took some time for the fittings, as I changed the dress a good amount which was discussed before I purchased. Marie, the seamstress, did a fantastic job at tacking down the lace and making all the minor adjustments!

    The only reason I docked some points on flexibility is because the fittings and alterations can only be scheduled on certain weekdays before 5 which really proves to be an inconvenience especially when coming from out of town. Make sure to keep that in mind when purchasing as I was not told!

    Otherwise, extremely impressed with my dress and the experience. Thank you Alexia's Bridal for making my dream dress come true! I have already recommended two friends to Alexia's who also said YES to the dress!
  • U
    User1122515 Sent on 03/31/2013
    4.2 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4 out of 5 rating
    Overall, I was pleased with the service I received at Alexia's. The girl that originally helped me when I purchased my dress was awesome although I think she has since left. No major complaints. There were a few minor problems with my veil and alterations. I would still recommend Alexia's. The store is by far nicer than other bridal boutiques in the area.
  • M
    Margaret Sent on 10/19/2010
    4.1 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4 out of 5 rating
    Great place to buy a wedding dress. They take the pressure out of the whole process and really allowed me to enjoy everything. The staff are very knowledgeable and willing to work with you on price. I recommend them to every bride!
  • E
    Elaine Sent on 03/29/2017
    3.9 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    Reviewed On 3/29/2017 Elaine E
    Our daughter, Allie, and I had a simply wonderful first ever wedding dress appointment experience at Alexia's with our consultant Nicole. She managed to take in all the descriptions that were thrown at her to come in to the dressing room with the most perfect and stunning dress! The first dress and only dress we ever tried on! Not to mention, the just right veil and shoes to go with!! Then happy tears and champagne!!:) The rest of the staff, especially Savannah, were all so very supportive and enthusiastic through out the whole process from group trying on cheers and picture taking, to purchase, to checking in with us along the way, to fittings and alterations, to final pickup!!
    **Alexia's also offered us a discount on bridesmaids dresses ordered through them, as we had bought the wedding gown there. Since we were trying to be cost efficient and make it easy for the girls, this seemed like a great idea to go with... Here's where we ran in to a bit of an issue... the recommended sizing of the dresses ended up being way off and Alexia's policy does not offer exchanges or alterations on the bridesmaids dresses. The subsequent significant alterations costs and concern incurred by each girl ended up out weighing the original cost and ease benefits we were shooting for...but.. the end result was a beautiful bride and bridesmaids!!
    Elaine
    Mother of the Bride
    Greenville, NC
  • M
    Margaret Sent on 05/15/2015
    3.4 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      3 out of 5 rating
    I had an interesting experience with Alexia's Bridal. When I went in to look at dresses I didn't have an appointment but they were really flexible and fit me in since my mom and sister were both with me. Within 10 minutes I had found my dress and was so excited. Then we measured me and got ready to order the dress and the girl helping us insisted that we expand the cup size. I didn't think it was necessary but I trusted her advice - it was an extra $350 for this to be done. When the dress came in I went to try it on and it was HUGE up top. So then I spent about another $1,000 getting it altered. I called and explained to the store owner about my frustrations and going forward the original girl that helped me wouldn't look at me or speak to me when I came in for fittings. She was super immature and rude. The dress was fine and I liked it, even though the seamstress had to cut the lace and do all sorts of things to get it to fit that way it would have if was hadn't expanded the cup size in the beginning. It is a beautiful shop and the gowns are gorgeous. I just had an odd experience.
  • J
    Julia Sent on 10/04/2012
    2.5 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      0 out of 5 rating
    First off, I LOVED my LianCarlo dress from Alexia's. That being said, that is about the only thing I liked about Alexia's. They are very friendly in there, but it was hard to find help from anyone but the seamstress after my dress came in. I had multiple fittings because the seamstress couldn't get the right fit. I kept telling her it felt too big and loose up top, finally on the 3rd or 4th fitting, she mostly fixed it, but even for my wedding it still felt a little big up top. Also, my seamstress (albeit, she was a super sweet lady) but she tried to redesign my dress. I had buttons all the way down the back and when she took the dress in she moved the buttons closer together because she thought 'it was better that way' yet towards the top of my dress going near my waist, there were no buttons. So she fixed that. As far as them being flexible, well that's a big NO. For my final fitting, they had me go to their other location in Cary because they 'don't do fittings on Thursday' and I was getting married that Saturday...okay, how are you going to help me out here? I have to have my final fitting and get my dress. The entire time I scheduled my fittings was a mess, there were only certain days and times I could go in. It was very frustrating trying to fit that in around my work schedule.
  • U
    User936854 Sent on 09/03/2012
    2.4 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      1 out of 5 rating
    Well, I did love my wedding gown, but Alexia's Boutique was very difficult to work with. They were not flexible, especially with me coming to appointments from out of town. Also, they seemed rude to deal with. I would not recommend going here to get your gown or to get it altered. I had to go back six times to get my dress completely finished.
  • N
    Nancy Sent on 07/16/2022
    2 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      2 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      2 out of 5 rating

    Aggressive sales closing techniques

    Alexia’s (Raleigh) has a large, private area for brides to try on dresses. Their selection of exquisite gowns is extensive, and our consultant did a fine job of listening to my daughter and selecting appropriate dresses - the very first dress was exactly what she had envisioned. She was then given the opportunity to try on a range of dresses to both consider other possibilities and confirm that the initial dress was indeed her favorite.

    We also discussed combining a bodice from one gown with the skirt from another. At this point another associate joined us; while initially pleasant and helpful, at the conclusion of our appointment she employed the sort of unpleasant, high-pressure sales tactics more typical of a used car dealer (especially appalling to encounter in this context, and a disappointing end to what had so far been a lovely experience). I regret having spent any of our limited wedding planning time together at Alexia’s and cannot recommend them to other brides.

    (I’m giving two stars instead of one to reflect that the initial consultant, selection, and setting were good, but our overall experience was so negatively affected by the last five minutes that I’d rate Alexia’s a zero if possible, and I created a Wedding Wire account largely to be able to write this review.)
  • Abigail
    Abigail Sent on 07/06/2022
    2 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      2 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Do not do alterations here.

    I bought my Sareh Nouri wedding gown here in November 2020 (wedding April 2022) during a trunk show for my designer. My Raleigh-based wedding planner recommended Alexia’s to me. My experience choosing a gown here was fine, the bridal consultant listened to me and allowed me to try on any dress I wanted. She did try to stay within budget I originally said, however we ended up telling her to pull gowns we wanted regardless of price. I do wish they had a broader selection of designers’ gowns available during “trunk shows”.
    The reason for my low rating is alterations. I made the horrible mistake of having my gown alterations done by an Alexia’s seamstress. In all, it took 5 alteration appointments and over $1300 to get the gown to fit and make a very minor style adjustment. I was initially quoted $1100 for alterations just to get the gown to fit. My seamstress would make alterations that ended up then having the gown fit worse and had to be corrected. My dress did not fit for my bridal portraits and didn’t fit until my final appointment the week of my wedding.
    I live several states away and ended up having to take time off of work and FLY to Raleigh for my fitting appointments because they have no weekend availability (was not disclosed to me before committing to alterations at Alexia’s). This was a stressful part of wedding planning no bride should subject herself to. It’s essentially highway robbery.
  • U
    User1145021 Sent on 04/26/2013
    1.9 out of 5 rating
    • Quality of service
      2.5 out of 5 rating
    • Average response time
      2.5 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    I loved the selection and quality of gowns at Alexia's. When I was searching for my dress, I had the most pleasant experience at Alexia's. However, once I purchased the gown I began to have issues. I purchased my dress almost 10 months prior to my wedding in September. (I ordered in November 2012) At the time I asked if the dress could be in the salon and altered by May when I wanted to have my bridal portraits done. They said that would be no problem. I called again in January to check on the status of my dress and they insisted that May was still not a problem. 2 weeks prior to my gown arriving, they left a message stating that May would still work. One week before the dress came in, they said I would have to pay a rush fee to have the dress altered in time and said it could be ready by August. They acted as if I had misunderstood, though I had a voicemail on my phone saying May was fine. It was unacceptable to me to have such a long turnaround time on a dress (9 months). I asked what clients did if they had a short engagement, and they insisted they all paid a rush fee or bought sample sizes. In the end, I didn't feel I received the treatment or experience I would have hoped for from a high end bridal salon. Once my dress came in, I did not let them alter it. I took it elsewhere to avoid further problems and stress.
  • K
    Katherine Sent on 05/20/2013
    1.8 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      2 out of 5 rating
    wanted to leave a detailed review, but went over the allowed words. so to simplify. had to go between Lana Addison and Alexia's bridal salon (sister salons) started at alexia's where they didn't get the dress i had requested for my first appointment. said they couldn't get it, that the designer wasn't lending it out for my second, but when i contacted the designer, she said they never asked. so they went back and got that and 2 other dresses for my next fitting, that my mom bought a plane ticket to come to. contacted me just before to tell me they couldn't get the one again, but could next week. my mom paid to have her flight changed and went the week after. loved the one dress, ordered it, being told it was in the high 4 thousands. got home and Lana called saying the price was wrong it was 5 and 1/2. said yes, cause i loved it at that point. had talked to the alterations woman at Alexia, with a concern about the dress, and she assured me she could fix it, but they sent me to Lana for alterations. i was give an estimate in the 4 hundreds for alterations, showed them what i wanted done and left. i wasn't completely happy with one of the alterations (the one i talked to the other woman about) it just didn't look great, they forgot to do the bustle, so i had to come back (i live 2/2 hours away). came back, said it was fine, went to take it and they said i needed to come back so it could be pressed. told them i couldn't because of distance, so they wrapped it up for me. they charged me what the estimate was for alterations, even though there were alterations listed on there that were not done, when i asked, she said it was still the same price. i love my dress, but if i could have gotten it ANYWHERE else i would have done so. i felt ripped off and unsatisfied with everything there. looking back now, it might have been worth it to fly to atlanta to go to a reputable and well reviewed shop, just so that it was a nice experience.
  • Laura
    Laura Sent on 03/11/2026
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Overcharge and Underserved

    I went to Lana Addison Bridal yesterday because I was looking for a tailor to fit a dress for me. I am the mother of the bride. Even though I didnt buy the dress at this store, they told me they'd be happy to help me. The seamstress told me that it fits well and she would not recommend altering it. The whole conversation was less than 5 minutes but they charged me $75 for the visit!! That is insane! Nowhere on their website does it say they would charge me, and they didnt alert me when I was scheduling the appt. They also said that they usually charge $150 for this service. This is a ripp off. I also experienced that they do not answer the phone either - they do everything by email or text. I highly suggest you bring your business somewhere else.
  • M
    Mollyann Sent on 11/21/2016
    0.5 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      0.5 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    I had a completely devastating experience at Alexia's. My mom and I found a top contender gown there but I was excited to keep looking at other bridal shops to make sure that it was "the one". After explaining that we had another bridal shop appointment the next day, we were promised it all - a veil, an overskirt, and complimentary alterations, whatever it look to convince my mom and I to purchase the gown right then and there. We were promised that we would be "taken care of" and that they would keep the gown in their possession at the store until I needed it for bridal portraits and the big day. With all of these factors and promises, we decided to purchase the gown prematurely. We also paid in full...

    To make a long story short, the gown ended up not working. I was told several times that Alexia would call me and she never did. I was told that my only option was to put the gown up for sale myself and when I did, another competitor/fraudulent listing for my same dress appeared and when I asked Alexia if they also posted it, her response was, "No, I did not list that. Very odd though. However, it is a very good listing; all the information is accurate." She did not care AT ALL that this listing would make it more difficult to sell the gown as it was listed cheaper than my listing. Shady!

    After it was clear how unhappy I was, they broke their promises and shipped my the gown to me even after promising that they would keep it and give free alterations. They said they would no longer service me.

    This has by far been the WORST part of my wedding planning experience. They are only concerned with making money and not customer service in the least bit. Please, please be warned about the high pressure sales environment and if they say a deal is only good that day, WALK AWAY! Keep looking until you are sure it's the one! I highly regret ever shopping here. There are plenty of other bridal shops in the area - I urge you to go visit them instead!!
illustration stars

Are you interested?