Alexandria's Premier Lakeview Weddings Reviews

We first met George Broadwell almost two years ago. We met at the Best Western Plus Hotel in Oswego where he operates Aleaxandria’s Weddings. My son and his fiancée had chosen this place to be the venue for an outdoor wedding on the lake and then reception indoors.
George seemed very friendly and knowledgeable about the wedding procedures. He worked with the kids on all the planning all the way through to the wedding day. He had suggestions for desserts, music, flowers, photography and just about everything else. We even got to work closely with him during the planning of the rehearsal dinner, which was held next door at GS Steamers Restaurant in the sister hotel, The Clarion.
Needless to say, all went better than planned. The outdoor site was decorated beautifully as was the main reception room, due mainly to George, his assistant Annie and all the staff at the hotels, venue and GS Steamers.
George and his staff were kind, courteous, accommodating, friendly and efficient. There was sufficient wait and bar staff, so no one was kept waiting and got served quickly. I even saw George himself helping the staff by serving tables.
We would like to thank George and his assistant Annie, the staff at both hotels, GS Steamers and kitchen and wait staff at Alexandria’s. They all worked hard to make my son and daughters-in-law wedding beautiful.
We would recommend George and all his staff highly to anyone who might be looking for a venue to an upcoming event.
Ben & Debbie Vennero 09/16/23

My husband and I got married here on 9/16/2023. It was such a perfect day! George and Annie handled a ton and were very friendly throughout the entire process. I am glad I found this place. We really had barely ANY stress because we used them! George is knowledgable and a great communicator! We are very pleased with how our wedding went at this establishment. Kelly & Marcus

I couldn't have better things to say about George and this venue. If you have your wedding here or at Bayshore you will NOT be disappointed. The food was amazing, the setup was seamless and George was able to ensure we had transportation at the last minute to the church for the wedding party (since my groom dropped the ball a little on this). He was great at responding to questions and the day went off without a hitch. We also had our rehearsal dinner at GS Steamers which is run by the same people, also a great experience.

If you're considering wedding venues in the Central New York area, Alexandria's is incredible. We first visited Alexandria's on a whim. Within minutes, we turned to each other and knew this was the place. Competitor venues did not have the same size, upscale and modern facilities, nearby hotel accommodations, and competitive pricing. Alexandria's is physically attached to a well-maintained Best Western. Guests complimented the surrounding area and appreciated being able to literally wake up at the venue.
The location of Alexandria's made travel for pictures rather convenient. The ceremony itself, held on site, was absolutely beautiful. Once our ceremony finished, guests were able to walk into the building and enjoy cocktail hour. Not needing to transport guests between the ceremony site and the reception was a huge logistical, time-management, and financial advantage. The cocktail hour room has a huge, modern bar in it along with balcony access. The main room for the party looked amazing. Amenities were clean, bar service was great, and food was fantastic.
Between our first tour of Alexandria's to the big day itself, everyone we interacted and spoke with came across as personable, professional, and accommodating to requests. George maintained an incredibly humble and helpful demeanor throughout all phases of coordinating the event. He was wonderful to work with and so accommodating! Behind-the-scenes support for the bride and groom during the big day was phenomenal. We cannot thank him and his staff for creating one of the best days of our lives. Guests continue to compliment us about our the great time they had. We highly encourage people in search of a wedding or event venue to book with Alexandria's!!

Alexandria’s is really the best reception venue we could have asked for! The banquet room was HUGE and had a bar that could be open to the room or closed off with a good-sized balcony. Since I do not live locally, I was worried about planning the wedding from across the country. George, one of the owners, was so awesome during the entire planning process and during the reception, he truly made it all as stress-free as a wedding can be! The reception hall was so beautifully put together. All of the wait staff and the bartenders on shift were also amazing, one of the bartenders Brooke, came up to us and introduced herself and made sure to let us know to come to her if we needed any special drink orders. Everyone at Alexandria’s really went out of their way to make our day special.
The hotel was extremely accommodating to all of the guests. My fiancé (now husband!) and I had an awesome room that was big enough to accommodate all six bridesmaids, a makeup artist, photographers, my parents and myself while we got ready!
I could go on and on about how happy my husband and I are that we chose Alexandria’s… So, check out Alexandria’s! They are easy to work with, accommodating, affordable, and the venue is just beautiful.

The Broadwell Family is the definition of professionalism. George and Brooke are the most fun, helpful and dedicated staff that I have ever worked with. Jen at the Best Western made sure our guests and us had everything we needed. Alex's was BEAUTIFUL. Our ceremony took place on 6/25/16 in sunny, cloudless 85 degrees---if that isn't the icing on the cake, i don't know what is! Brooke and Alissa knew exactly how we wanted the space set up for the reception-it's like they were in my head. After meeting my husband while attending SUNY Oswego, we knew we had to get married there. The food, service, style, waitresses, bartenders, housekeepers--everyone was impeccable! I don't know anywhere else we would have had a note from housekeeping wishing us luck on our wedding day, it was such a heartfelt note, I kept it. I cannot thank George enough-he planned with us, made sure we had everything we needed and made our day so special. Looking at Brooke on my wedding day made me realize I had nothing to worry about, the day was perfect! Thank you so much for our fabulous wedding!

I loved my wedding and mostly due to the fact that Alexandria's is a fantastic venue!! My husband and I attended University in Oswego so coming back to our college town to get married just made sense. Alexandria's is a newer venue that is very accommodating and heres why:

George is a fantastic wedding planner and helped calmed my nerves throughout the whole experience

The staff at the venue and hotel (which is directly attached) went above and beyond to be sure our guests were happy and the hotel bags we created were given to our guests -Thanks Jen!

The food was fantastic and not your typical "wedding food"

The outdoor ceremony space is directly on the harbor making it a beautiful place to say your vows

The cocktail space is huge with a full wrap around bar and an outdoor balcony allowing guests to enjoy the outdoors while they drink and enjoy

The reception hall is very large and the dance floor is the perfect size for all my crazy dance enthusiast guests.

The overall feel of the venue is very laid back yet everyone employed is on top of their responsibilities

Many of our guests were from Canada so the fact that my guests had to travel a significant distance, I liked that the ceremony space, cocktail space, reception space and hotel were all in one place!

I loved Alexandrias and hope you will too!!!

Thanks!!!!! :)

Alexandria's is a stunning venue. The reception hall itself is decorated beautifully and the view is amazing. We loved the balcony off the Reception hall that allowed our guests to have drinks looking out at the water and getting beautiful pictures of the sunset. The bar was huge which easily accommodated our large party (~300 people) and had stools all around the bar which made cocktail hour really great to offer places for people to sit and it was a real, stationery bar that you would find in an upscale restaurant, not one of those make-shift bars that you see at a lot of wedding venues.

The food was amazing! I had guests tell me that they have never had such good food at a Wedding. We ordered the Chicken Cordon Bleu, New York Strip and Salmon and everyone enjoyed all of the meals! My husband and I had the Chicken and Steak and they were both incredible.

The Wedding planning Coordinators were great to work with. George and Sherri were both tremendous and responsive. My only complaint was that the staff working the night of the wedding was not very responsive to guests. We had one table that did not get their food for quite a while after other tables. I did not know this until the day after but I was disappointed in how the staff responded to the situation.

Communication was consistently poor even into after our wedding when we called, emailed, & texted multiple times to coordinator Linda & owner George simply to give feedback on our experience:
1. We attempted to go over plans with the coordinator leading up to our wedding, but they didn’t return calls or review details, leading to confusion & chaos on wedding day. Groom & parents had to run around to set up decor themselves. We had confirmed that the venue would do this night before, but they ended up having a dinner banquet in our ballroom instead. Setup on the day of the wedding was haphazard, disorganized, & time-consuming out of bride and groom’s own schedule when we should've been enjoying getting ready with bridal party & family. The setup took literally our entire morning & afternoon: we had to arrange the area ourselves (easels/signs, card box, etc), barely had time for photos since all of it was spent running around doing the venue’s job, & then rushed to start the wedding.
2. On wedding day, we only saw the coordinator twice: bringing snacks for the girls, and signaling me to walk down the isle. Shockingly, she was seen giving a venue tour to 2 other couples on our wedding day instead of helping us!
3. A fishing boat pulled up on the dock right next to our ceremony area before the wedding began. The venue did nothing until my parents intervened and asked the fishermen to dock a little ways down to not interrupt our ceremony. Also, restaurant tables & their open umbrellas were in the way of my isle to walk through, not moved till parents also brought this up.
4. Parking lot next to ceremony area was supposed to be blocked off, but not done. Restaurant guests were going in and out, & I had to wait to go down the isle as a car suddenly came in to park.
5. Groom & his men had no one check in on them or even offer water. They rushed around, literally took turns drinking out the faucet.
6. Complimentary champagne is advertised for bride, groom, and parent table, but not done. All of our glasses were empty.
7 Cake wasn’t served. We paid for a sit-down dinner, but for dessert, they cut our 5-tier cake in the back and quietly brought it out, set it literally in the back of the room where most guests didn’t even see or know it was there. We found out after that most of our cake went to waste as many guests didn’t get cake, including the groom himself!
8 Coordinator didn't coordinate the wedding at all. The timeline we emailed was not followed, adding to our chaos, and ended up missing sunset photos since she was nowhere to be found. We sent 3 emails of questions/details over a week before the wedding. No response. At rehearsal, we inquired about the emails, only to be told they were busy & hadn’t reviewed them.
9 We also emailed final head count/meal choices a week prior to the wedding & waited for the final bill. Again, no response. Coordinator gave us the bill right before our wedding started, & later pulled me out of the photo booth with our guests during our reception just to obtain the remaining balance. Luckily we had brought our check book which I was forced to keep on me all day. Also, bill was not adjusted for guests that cancelled, even when we gave plenty notice. Meals were paid for, but not given to us packed to-go.
10 We were promised the room fee for rehearsal dinner at their restaurant would be waived since we were having our wedding there too. This wasn't honored; a surprise room fee was tacked on the bill.

I will start off by saying George was great from the start. He hyped you up about what you were getting in terms of service and communication. Everything was great until the wedding. I feel they take on way too many weddings at once and then things fall apart. There were 3 that weekend that I was aware of. We had about 109 people.

We did the food testing and the food was great!

Majority of my wedding got steak. More than 1/2 of the people did not like the steak and did not eat it. Was told it was dry, no flavor and rubber like. I felt like we paid a lot of money and people did not enjoy it. This is very unsettling to see and hear on my wedding day.

The service was kind of scattered on our wedding day. A lot of missing pieces. My husband and I were served last. I know we had to step out and take pictures during salad and when we came back we said give us 5 minutes. Well they never came back. My friend had to go find someone to get us our meals after everyone else were done eating. They found the staff in the back just hanging around. We then got our meal…20 minutes later.

I find this very unprofessional. The staff was taking photos in the Photo Booth. I get they are young and having fun but I paid to have a wedding there and to see your staff in the Photo Booth pictures really is unsettling. The service was already lacking for what we paid and to see them off in a photobooth is not worth the 10k and above we spent.

The night before when we were setting up, I put my grandmothers wedding knife down on the cake table: the next day when it was time to cut the cake, it was missing. We stopped and looked for it as this was supposed to be a memorable thing for us but it was no where. The next day when we were cleaning up, I find it in the kitchen.

George did offer us “credits” to come stay the night and do a party/dinner but if we had such a bad experience on our wedding day: what would make us want to come back? I am so disappointed in the service I received on my wedding day.

The list goes on but these are some of the main ones.

I wish I did a little more research before settling.