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A'doraBelle Bridal Reviews

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Reviews

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  • Catherine
    Catherine Sent on 10/13/2023
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    I highly recommend them!

    When I started looking for dress shops I searched high and low and poured over reviews, looking for shops that were affordable with kind employees and an inviting atmosphere. I got that and SO much more choosing A'doraBelle. The shop was always spotless and everyone I encountered really seemed to enjoy their jobs. I met the owner Kim a few times and she was so sweet. Talk about someone who wakes up every morning and loves what they do! She spent just enough time with us during my busy Saturday appointment and made me feel like I was the only bride in the shop when we had her attention.

    And not to mention their seamstress, Donna! We spent a lot of time together leading up to my wedding and I'm sad that I no longer have a reason to visit her! After everything was said and done, she did a lot of work for us. She is fantastic at what she does, had great ideas, and every alteration was done with such care and attention to detail. Her prices were fair and her schedule was very accommodating, including a last minute emergency we had just days before our wedding. She, similar to the owner Kim, made us feel like we were the only customers she had and gave us her undivided attention. She treated us as if we were her family.

    Donna also had a few apprentices during some of my visits and they were so sweet and helpful. They too seemed to really enjoy what they did, which I think says a lot about the management and ownership there. I have absolutely nothing negative to say about this shop, my whole experience was fantastic from start to finish. I highly recommend them, especially if you are nervous about trying on dresses for the first time!
  • Kayla
    Kayla Sent on 12/19/2022
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    Only One Appointment Necessary!

    These ladies are the best! I went in knowing nothing about what to do and what I wanted. The ladies at A'doraBelle were so kind and helpful. This was my first and only dress appointment! I am so excited to wear my beautiful dress on my wedding day!!
  • Stephanie
    Stephanie Sent on 05/06/2022
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    Great experience!

    After I used dress finder on wedding wire, I noticed that Adorabella had almost all the dresses I wanted to try on, so I made an appointment. Cheryl and Amy were so sweet and helpful I couldn't have pictured a better experience. I suggest making a VIP appointment on a Sunday like I did. I got to bring up to 5 guests, we had the whole store to ourselves, brunch was provided as well as 10% off my dress and 50% off my veil! I was also gifted a swag bag which included a pretty satin robe, a ring dish, wine glass, photo album, head band and a fun activity book. It cost under $250 for this experience and I think all the perks are well worth it.
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  • Avery
    Avery Sent on 09/10/2020
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    Great Selection and On-Site Alterations

    Great experience. It isn’t anything SUPER fancy. No champagne or experienced based pluses but still a beautiful store (better than online pictures by far.) They have a pretty large selection for their store size. Staff was super friendly and the ladies in the alterations positions there did an amazing job with both my fiancé’s suit and my dress.
  • Samantha
    Samantha Sent on 08/17/2020
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    Wonderful Experience!

    I am normally a horrible decision maker, and definitely not a fan of wearing dresses, so I was really dreading trying to pick out a wedding dress. I had seen a couple dresses that caught my eye on A’doraBelle’s Instagram, and after I contacted them, they had those exact dresses waiting for me when I showed up for my appointment!

    The shop had a great selection of dresses, and they constantly were adjusting their picks based on my opinions as we progressed through the appointment. They even had great suggestions for customizing some of the dresses I tried on, to fit my vision.

    Both of my appointments (like I said, bad at making decisions LOL) took place during COVID craziness, and the shop always seemed so clean. Even though I had to limit the number of guests that came with me, it didn’t feel like I was “missing out” at all. The consultants were so friendly and helpful, and even let me take extra time during my appointment to try and get ahold of one of my bridesmaids in Virginia on FaceTime. I never felt rushed to make a decision which was SO appreciated. I ended up saying YES to a dress I found during my first appointment, but I’m so thankful for the extra appointment and the extra time to really come to love my decision. Thank you!!
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    Kaitlyn Sent on 01/05/2020
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    Wonderful experience, helpful staff

    First, A'doraBelle is truly an adorable little dress shop. The staff is very personable, knowledgeable regarding what dresses might work best for you based on what you're lookin for, and they make you feel very comfortable with the dress selection process. I love the dress I purchased (for a very reasonable price) and cannot wait to wear it next month! Thank you, A'DoraBelle!
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    Nina Sent on 10/14/2019
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    Highly recommend!

    Cheryl and the ladies at A'doraBelle are knowledgeable and kind. The shop is beautiful and the dressing rooms are large and private. The prices are great too! Out of all the bridal shops I visited they have the best prices and most unique dresses. Thank you Cheryl for helping me find my dream dress and giving me a great experience :) Cannot recommend A'doraBelle enough!
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    Ana Sent on 02/25/2019
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    Thank you so much!

    The staff are beyond kind and will go out of their way to make your dress perfect. After some unforeseen circumstances that lead to my dress not being done when was originally planned, the staff pooled together to fix my dress in time for my wedding. Not only that, they offered to provide me with a separate gown and accessories in case my dress didn't work out, at no charge.

    My dress turned out beautiful and it wouldn't have happened without Kim, Cheryl, and Sue. Thank you so much ladies!
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    Liz Sent on 10/18/2018
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    Best Place Hand's Down

    If you are looking for somewhere to get your wedding dress look no further! This place took such good care of me from my very first visit until my final fitting. Every time the owner came and made sure I was 100% happy with everything and felt my very best. Their selection of dresses are so beautiful and well priced and Dawn in alterations is literally a magician with how well she can alter your gown. She made my dress one-of-a-kind and listened to every thing I had to say from the first appointment. Fantastic place all around!
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    Kristina Sent on 06/18/2018
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    I LOVE this salon! I came here in October as a bride who had never tried on a dress before. I knew a general style and budget, but that was it. I called to make an appointment and requested a Sunday, since it said they'd be open then. Turns out they aren't actually open Sunday's (at least that's what I was told), but they said if I needed a Sunday they would ask someone to come in. I said that wasn't necessary and decided on a Saturday instead.
    The day of the appointment came, and when I walked inside, it was bright, welcoming, and clean. They have so many gorgeous dresses on display!
    We were shown to a room and asked about budget, and then we got some dresses! I found my dress after trying only 5 dresses on. The consultant was very attentive and answered any questions I had, she even made me a makeshift boquet in my colors so I could see how it would look!
    The dress is low-cut in the front, but I was told I'd be able to order the lace from the dress and cover it up more, and they were right!
    I'm incredibly happy I came here and will recommend this place to anyone who asks!
  • Jennifer
    Jennifer Sent on 04/14/2018
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    I would recommend and have recommended this place to others. They are so nice and friendly and helpful. I bought the dress of my dreams here! Thank you.
  • Michelle
    Michelle Sent on 10/05/2017
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    My experience at A'doraBelle Bridal was everything I hadn't found at all the other dress shops I had gone to in my search for THE dress. I was treated like a princess bride from the very moment I stepped into the shop. The staff was warm and knowledgeable. They were actually the ones that pulled THE dress for me! On top of that, my appointment was the last of the day and they stayed open later so I could feel confident in the dress I chose. They really made my mom and I feel like family. After such a great experience, I brought my bridesmaids there as well to look for their dresses, and we had the same experience! Everything in their shop is affordable for any budget, they carry an awesome line of dresses that can be custom made just for you, and they carry REAL sizes in their dresses, not just 2s and 4s that make you feel bad about yourself. I would recommend this bridal shop to EVERYONE!
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    Sam Sent on 10/03/2017
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    I was very weary of going dress shopping. I am not much of a dress girl so I was afraid I was going to be every where and not know where to begin. They made it so easy for me. I picked out 10 dresses that I wanted to try on and ended up not liking any of them. So, they took into great consideration what I told them I wanted and they did just that! I found my dress the first time I went dress shopping and I am so in love with it! When ordering my dress they told me it would take two months for it to come in, it actually only took them a month and a half! I could not be more pleased with the service I received when I was there!!
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    Jessica Sent on 07/21/2017
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    I can't say enough about A'dorabelle bridal, and would recommend them to everyone! I got my wedding dress there and and had such a wonderful experience, the prices were affordable, and the consultants were so much help that I made sure to go back for bridesmaid dresses. There were so many to pick from which allowed my girls to pick what they wanted and to stay in their budget! I loved them so much that I went back to get a bridesmaids dress for another wedding I was in a few short months after my wedding, again they were wonderful they got me right in I found a dress I loved and ended up with a dress that needed very few alterations. Like I said before I will recommend this place to everyone I know I had such an amazing experience with them!
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    Crystal Sent on 02/22/2017
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    Absolutely amazing I went there in an emergency situation with wedding 4 weeks away and I was able to find a dress and all accessories and shoes for under 2,000! When I walked in I talked to a sales associate and hallway through trying on a dress the manager was already on the phone setting up the alterations. I was able to find the perfect dress needing minimal alterations and ever set up my appointments for alterations. I am more than pleased with the service offered here. They are highly professional and detail oriented. Other places were informing me 4 weeks was to close for alterations but not here, I was not expecting to find everything but I did. I highly recommend this bridal store.
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    Michelle Sent on 12/05/2016
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    I am so happy that I went with Adora Belle Bridal. They were so attentive to my style details and patient with my late appointment requests. I never felt rushed and I felt they paid great attention to me. They have beautiful gown and accessories. I found my gown within the first 3 dresses or so!
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    Lexi Sent on 09/08/2016
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    I can't say enough good things about A'doraBelle Bridal! I had been to another salon to look at dresses and wish that this was the only place I went to. The experience as a whole was just perfect. I never once felt rushed or overwhelmed at all during my shopping trip. The best part was that they have separate rooms so no matter how busy it is you feel like you're the only one there, you have a separate changing area in a larger room with enough seating for whoever you bring with you.

    Courtney was the one who helped me with my dress selections and she really helped me with any questions on alterations and ultimately help me understand what I really felt about each option (there were so many to choose from!). Since ordering my dress I also went there to choose my bridesmaid dresses. They made this process very easy as well. I would recommend this place to anyone!
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    Megan Sent on 08/25/2016
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    My dress was was perfect! Told her what I liked went through the store picked out a few she came back with 1 that we did not pick. Tried it on and fell in LOVE I said yes to the dress!! My wedding was July 16, 2016 and everyone loved my dress and asked where I got it from. Thank you.
  • Ashley
    Ashley Sent on 02/27/2016
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    Cheryl and Kim were great to work with. I had by far the best experience I could imagine finding my wedding dress. Cheryl was so incredibly helpful through the whole process and I couldn't have found a better dress without her. Everyone was so friendly and made the whole process so easy. The selection is great. Prices are great. A'doraBelle Bridal is an awesome place to work with. I would recommend them, time and time again!

    I love my wedding dress and can't wait to wear it on my big day!
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    Julie Sent on 02/19/2016
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    Adora Belle has the best selection of the most gorgeous wedding gowns. Great experience. Kim and Courtney were so helpful and they took time to help find the perfect dress.
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    Kayla Sent on 02/19/2016
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    Kim and the entire team at A'dorabelle bridal are amazing! The store is beautiful and they have a great selection. I am absolutely in love with the dress I found here and cannot wait for my wedding!
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    Mallory Sent on 02/09/2015
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    The ladies in this bridal store were great! They were extremely helpful and patient. They also had some great ideas. It took trying on a couple of styles and different materials, but I found a great dress at a great price! I highly recommend making an appointment with them if you are in the market for a wedding dress!
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    Earlena Sent on 12/19/2014
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    The women there are so sweet and very helpful..... They help me find the dress that fit me and work with me. Very professional.....
  • Anna
    Anna Sent on 05/19/2014
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    I loved working with this team! They give you your own private room to dress and then they have a private room to walk for your family and friends and then a 3 way mirror so you can see all angles of the dress. The ladies help put you in and out of the dresses and continue to grab dresses they think you will like based on what you said you like or dislike in a previous dress. I got my wedding dress and bridesmaid dresses from here. For the bridesmaids they worked well with getting all of the orders in and sending them off to get made. I am so excited to see how they all turn out!
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    User1579813 Sent on 04/08/2014
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    I came here with my sister (who was from out of town; Ontario!) And they helped her immensely even though we didn't have an appointment and very little time! Although my sister found the perfect dress here, her wedding was going to be much too soon to have time to receive one and have it altered.

    I still believe they did an amazing job, and my sister wishes she came down a whole lot earlier to purchase the dress she loved! I thank you very much for all your help in squeezing us into a 25 minute time frame when we dropped in unannounced plus being so wonderful and courteous to our needs. The best part is that my sister felt extremely comfortable and was able to get a very good idea for what she wanted all thanks to your help.

    If I wasn't already married I would have definitely come to your échope for my gown! Thank you for a wonderful time, and I apologize that my sister didn't have enough time to order one of your beautiful dresses!
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    User1561530 Sent on 03/19/2014
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    I bought my wedding dress A'doraBelle Bridal and I love it! They were helpful and professional and the bridal salon is very clean and tidy! I would highly reccommend A'doraBelle to any bride!
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    Dani Sent on 02/12/2014
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    The ladies made it very personal for me and had my wedding in mind! They asked me questions to get an idea of who I am! I had fun and they were very willing to help me
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    User1508868 Sent on 01/15/2014
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    I worked with two different sales ladies on two different days and they were both incredibly helpful, patient, and wonderful. I would recommend this bridal store to anyone.
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    Traci Sent on 01/04/2014
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    Kim and her team went above and beyond to help me find the perfect wedding dresses and bridesmaid gowns for my destination wedding in Savannah GA and MI reception. In addition she helped me with coordinating the jewelry, shoes and hairpieces and gave me many helpful pieces of information to help make my civil war themed wedding a reality. I will continue to refer and shop from her. What I loved the most is that you are not treated like just another "sale" like some of the other shops and chain stores. They take the time and care with you so you feel like a queen, like you are their only priority. They will help you find the perfect dress for your body shape and wedding style all while implementing your own visions and dreams. I really appreciate the fact that they give you their honest opinions too. Exceptional customer service.
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    Larissa Sent on 12/31/2013
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    Great bridal and bridesmaid dresses! I found my wedding dress easily as well as my bridesmaid dresses. All the employees were great too! I would recommend this shop too all future brides :)
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    Sasha Sent on 12/30/2013
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    I found my dress at A'doraBelle Bridal after trying on dresses at another store without success. Kim was incredibly helpful and patient! The store has a great selection of dresses for any taste. I ended up buying a dress that I would've never found without Kim's help and I'm super happy with it. I would recommend A'doraBelle Bridal to anyone.
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    Lauren Sent on 12/30/2013
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    I was very pleased with my shopping experience at A'doraBell Bridal. The women helping with the dresses were very sweet and attentive, the store offered a variety of different dresses, designers, sizes at all price ranges. I had shopped at 10 other dress stores and this is the only store I came back to a second time, and purchased my dress at.
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    User1487299 Sent on 12/29/2013
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    My experience here was wonderful! I found the dress of my dreams, the staff was great, and the deals were even better!! I would recommend this boutique to anyone!!
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    Becky Sent on 12/28/2013
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    Loved A'doraBelle, they were so helpful and did everything they could to get the dress I loved. I'm glad I chose them and now have the perfect dress for my day. I even was a procrastinator and they made it work. I will recommend them to everyone looking for a dress.
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    Vanessa Sent on 11/14/2013
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    I had been to 2 other bridal salons before finding A'doraBelle. The atmosphere was so comfortable, and there was no pressure to buy anything. The team truly spent all of their time making sure that I was completely satisfied, and made me feel like I was their only customer. The bridal suites are fantastic for family and friends to wait while you try on your gowns. They are extremely informative and helpful. After listening to my likes and dislikes, they brought me a gown that I ended up buying. Even after my purchase, I have come back to try on accessories and the experience was still the same.

    I highly recommend this salon to EVERYONE! The prices are extremely reasonable and the staff is amazing and so experienced. You will not be disappointed!
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    Kristen Sent on 11/03/2013
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    I went to A'doraBelle looking for my wedding dress after a less than enjoyable experience at a bridal chain store. My mom and I met and worked with Kim, who was great! I didn't really have a good idea of what I wanted, because I had not tried on many dresses previously. Kim put me in different styles so we could narrow down what I liked and didn't like. It was wonderful being able to try on so many dresses, as a plus size bride, it was very comforting and exciting to have many options. I ended up finding a dress (and veil) that I LOVE (one I'm not sure I would've ever picked to try for myself at first glance) and it ended up being under my budget! Overall, I had a wonderful experience and would recommend A'doraBelle to anyone looking to have great time finding the most amazing, perfect dress!
  • Ashley
    Ashley Sent on 10/21/2013
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    Words cannot describe the amazing experience I had with A'doraBelle since day one. I had Kim purchase my dream dress last year and had Dawn do the alterations throughout the last few months. The dress was everything I ever wanted. They made every visit memorable and fun! They are so kind and so wonderful. I will miss seeing Kim and Dawn every other week! They truly made me feel like a princess and were so professional. I ended up getting my dress, jewelry, hair piece and veil there. I will continue referring every future bride to A'doraBelle Bridal Boutique! Kim and Dawn were a dream to work with. Cheers to an amazing store with amazing products and beyond amazing service!

    Sincerely,
    Ashley Iulianelli
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    Michelle Sent on 08/12/2013
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    Thank you so much for making me feel amazing! After visiting three other bridal shops and leaving frustrated, A'doraBelle finally made me feel like a beautiful bride! They were not pushy, they offer payment options, custom alterations, and most importantly they care about what YOU want! I will recommend A'doraBelle to all my friends and family in the future. Very happy!

    I am ordering my dress, bridesmaids dresses, and mother dresses!
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    Amanda Sent on 07/03/2013
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    I ordered my dress late and the bridesmaids' dresses even later. Everything went as well as could be expected because of that. The staff is very friendly. I also love that they have three of my favorite designers (Pronovias, Allure, and Justin Alexander) but they weren't stuffy and rude like some of the other high-end shops. I shopped in a few other dishonest shops, but I'm glad I found Adora Belle! They didn't try to sell me everything under the sun, but they do have a lot of beautiful accessories if you need them. They also have the world's best seamstress for alterations (she is independent from Adora Belle).
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    User1217698 Sent on 06/26/2013
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    A'dora Bella was fabulous...I ordered my dress way ahead of time and needed multiple fittings to accommodate my body after a health issue - they were patient and made my dress so perfect. Thank you!
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    Sarah Sent on 06/26/2013
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    Kim, Dawn, and Jeremy are absolutely phenomenal. I purchased my wedding gown as well as the bridesmaids gowns from A'Dora Belle and we will also be ordering the tuxedos from them as well. They are all incredibly friendly, personable, and professional. You never feel like a customer there-- You feel like a part of the family. I would recommend A'Dora Belle to anyone!
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    User1217526 Sent on 06/26/2013
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    Kim was awesome, I told her what I liked and she was able to match me up with a dress immediately! The service was great. Kim is one of the nicest people I have encountered while looking for a wedding dress. She has such patience, and just all around kind hearted person. You can tell from the second you enter her bridal salon, how pationate she is with her job. 5/5!
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    Stacy Sent on 06/26/2013
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    Excellent customer service, great selection of dresses, we ordered my stepsons tux also, absolutely perfect....
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    Lucille Sent on 04/18/2013
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    Had a great experience. My dress was the first one I tried on. The staff was very helpful in listening to what I had in mind and finding options for me. I had friends and family travel from 2-4 hrs away and they were comfortable and made to feel welcome while I found "the one". I had been to David's Bridal before, and saw how much of a zoo it can be and how you are on display to everyone, I knew that was not for me. I am so glad I chose A'dora - I will highly recommend to friends and family. I can't wait to go back to pick up my dress!!
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    Megan Sent on 01/02/2013
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    This was about the 20th store I headed to. I had to make an appointment, which surprised me, but when I walked in I had a 2 hour block that was all about me. The women helped me through all different dress styles until I found the perfect dress. They then stayed open after hours for me so I could show the dress to my MIL the next day. The entire process with them was flawless and amazing. I cannot express how wonderful everyone was! Oh and it didn't matter that I picked one of the lowest cost dresses there.
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    Jenni Sent on 01/02/2014
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    they were wonderful! i am in the process of getting bridesmaid's dresses and groomsmen wear now, and they have been nothing but accommodating and helpful!
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    Melissa Sent on 12/05/2013
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    Absolutely the best service, price, and selection. Kim is amazing and made me feel like a princess. I got my wedding dress, shoes, vail, bridesmaids dresses and all tuxes here. Had an issue with one tux size and I didnt love my alterations. But overall it wad a great place and experience.
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    Rhonda Sent on 09/24/2013
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    We knew Heather had found the perfect dress when we could hear her from the dressing room. She had tried on dresses that she thought would look nice on her, but it was not working. Kim said, "why don't we step out of the box, and try this style." Kim was right, it was nothing like Heather was selecting. Kim just knew what would look good on Heather's body type. Also we appreciated having our own BIG private dressing room. There was NO PRESSURE about anything, and her staff was so very helpful also.
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    User2352182 Sent on 10/06/2015
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    Beautiful gowns and great selection. They had 3 or 4 dresses that I really liked and one that I fell in love with. The ladies there were very accommodating and I loved the private dressing and viewing areas for a few friends/family to join in on the fun!
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    Jesssica Sent on 11/02/2014
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    I loved my dress from here, and absolutely loved DawnSews which is a couple doors down where they recommend to go for alterations (she added lace sleeves and a flower to my dress and was so great to work with, she was very reasonably priced too!) We also got our tuxes from A'doraBelle Bridal but the hours were tough since they're only open until 4 furing the weekdays for the guys to try them on.
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    Tanya Sent on 06/30/2014
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    The sales staff was amazing and awesome! they worked within our budget and offered a discount when I finally found the dress that I loved. I didn't even expect to love the dress that I got, the saleswoman - Dawn, suggested the dress and I wasn't sure. But I put it on and it was absolutely perfect. Dawn, also does the alterations for the store at her own shop two doors down - Dawn Sews - she had me looking like the dress was made for me. Brought my fiancee to tears. The price was a little steep, but I didn't know what to expect and after looking at a few other places, they are extremely reasonable for a new dress.
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    User2433488 Sent on 11/18/2015
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    My whole experience with Ador'aBelle bridal has been great! From setting the first appointment, to trying on dresses, and finding 'the dress' I don't think my experience could have been better. The staff was friendly and knowledgeable. I would highly recommend them.
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    User1491911 Sent on 01/02/2014
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    A friend had recommended that I check out A'doraBelle Bridal after she had purchased her wedding dress there, and I am very happy that I did. I had a wonderful experience while shopping there and I found the wedding dress of my dreams. The staff was polite and super helpful! I would highly recommend checking out A'doraBelle Bridal for your wedding dress.
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    User2658128 Sent on 06/15/2016
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    I had a great experience here--the staff was accommodating and they had a nice selection of unique dresses. In fact, the dress I picked isn't carried at many other local bridal shops so I'm really glad I came here first! It's helpful having Dawn Sews next door for alterations, as well.
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    User1492198 Sent on 01/02/2014
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    My only complaint is that when I went in to pick-up my $1,000 Dress. I had to pay for a $15.00 garment bag to put my dress in. It was very surprising and left a bitter taste in my mouth. I think with a dress that cost that much a garment bag should be included...
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    User2229439 Sent on 06/08/2015
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    Bridal gowns are fine through this shop and they are cheap. The staff is friendly but the management sucks. Don't order your bridesmaid dresses through them. I ordered dresses in January for my June wedding. When they came in they were the wrong size and were not made correctly. The manager was extremely rude about the situation and told my bridesmaid before consulting me. When the gowns were re-ordered they came in wrong again. I was forced to cancel my order 2 weeks before my wedding and expedite the service somewhere else. It was a nightmare.
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    Cynthia Sent on 10/08/2018
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    The reason I am writing a poor review is not the workers or the store, but the seamstress they have you use, Dawn. She had my dress for months and when I did my fitting three weeks before the wedding, it was not even halfway done. My last fitting was 3 days before the wedding and there was a huge flaw with my dress. She then snapped at my sister when my sister showed concern. My mother had to spend over 3 hours fixing the mistakes. The mistakes and very noticeable in the photos and I had to tape parts of the dress so my boobs wouldn’t fall out. The bridal shop is fine. Just get a different seamstress.
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    Melanie Sent on 07/20/2017
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    Went here to get a bridesmaid dress for my friends wedding. First of all, the lady tries to convince me to order a size up than what I was measured for. I told her I planned on losing a little weight too, but she insisted that I order the size she gave me. I'm assuming so they can get money for alterations. Our dresses finally came in and my friends mom made and appointment for our fitting. The lady even told her to let us know to bring our shoes. She gets there and is told that the appointment was just to pick up the dresses. Why would you need an appointment to pick up your dress?! How hard is it to grab a dress from the back and do a transaction?! So then the lady calls my friends mom and says that if everyone doesn't pick their dress up by Saturday, then she's charging $5 a day!!! This place had terrible customer service, just wants money and doesn't care how they treat their customers. They're rude and a huge rip off! I considered looking for a wedding dress there for myself, but after this experience I will be letting everyone i know not to go there. I have no idea how they have 4 stars on Google right now, because they barely deserve one.*Update* my mom went to pick my dress up on Saturday. The lady told her her card wasn't going through then asked my mom to keep her cc info, and she'd try running it Monday. My mom said "okay, but im taking the dress". The lady said no, and my mom was angry stating that they wanted to charge an extra $5 a day if it wasn't picked up that day. So they finally got her card to go through and she was able to take it home. I tried it on and the dress is literally falling off me! This place is a joke. The lady doesn't know how to do measurements and is rude! Please avoid if you want a quality dress with quality service!!!
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    Mary Sent on 06/18/2018
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    This bridal salon clearly needs to learn how to read measurements for the dresses they offer. I am in a wedding that is in August and I had to order my bridesmaid dress from this salon. I had to call with my measurements since I live in the Chicagoland area and it would be too difficult to make it to the Detroit area to get fitted. For reference I am 5’2, 126 lbs., 34A bra and between 8-10 pant size. When I called with my measurements over the phone they suggested I order a 14. I stated that it sounded a bit off and that I was 3 months postpartum at the time and I could lose some weight. She asked what size pants I was currently wearing which was a 10 and that this dress is based off of the waist size. She also said that if I were to choose a different size that it would not be recommended. Let me say I am still in the exact same pant size and I am swimming in this dress!!! It is falling off my shoulders and the waist part hits right below my belly button. I am not the only person in this wedding party to have the wrong size dress – there are at least 3 of us! There was also a girl in our wedding party that DID go there to get measured and they recommended the size 12!! Thankfully when she was checking out they decided to have her try on multiple sizes (I am assuming after thinking about it they thought the 12 was seriously wrong) and finally settled on a SIZE 4!!! What a joke! Their excuse was that these dresses are “European sizes” and they run a lot bigger than your normal size. I called today furious letting them know that the size I received was far too big and to see if they would be able to order a new one in time. The answer is a NO.The woman I spoke to basically told me that because I called in with my measurements instead of going in there that it was my fault. . After receiving my dress and calling the salon I looked at numerous reviews that also showed they made the same errors with other customers in sizing and were not willing to correct their msitake
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