AAV Travel & Romance Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
46 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
46
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User photos
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Patrick Y. Sent on 02/10/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
COVID Honeymoon Trip
Stefanie was amazing. She had to deal with THREE date changes due to COVID, destination site closures, and work restrictions preventing us from leaving the country. We had originally planned on an all-inclusive in Jamaica, but Stefanie was able to coordinate last second changes to give us an amazing week off in Miami since we couldn’t leave the states due to work. The resort she booked for us was amazing. The coordination of times for the flights, arrivals at Miami, and departures all worked perfectly. She thinks about all of the little things that most travelers wouldn’t normally think of when planning/scheduling everything. On top of everything she was also able to get us a full CASH refund for the difference in cost since we were staying at a less expensive/closer/non-all-inclusive resort. I was just expecting a voucher for future travel from Delta Vacations but she made sure it was the exact dollar amount in cash we were refunded. That alone would’ve been a major headache to deal with and she took care of everything for us. I would strongly recommend using Stefanie and AAV Travel! - PatrickStefanie was amazing. She had to deal with THREE date changes due to COVID, destination site closures, and work restrictions preventing us from leaving the country. We had originally planned on an all-inclusive in Jamaica, but Stefanie was able to coordinate last second changes to give us an amazing week off in Miami since we couldn’t leave the states due to work. The resort she booked for us was amazing. The coordination of times for the flights, arrivals at Miami, and departures all worked perfectly. She thinks about all of the little things that most travelers wouldn’t normally think of when planning/scheduling everything. On top of everything she was also able to get us a full CASH refund for the difference in cost since we were staying at a less expensive/closer/non-all-inclusive resort. I was just expecting a voucher for future travel from Delta Vacations but she made sure it was the exact dollar amount in cash we were refunded. That alone would’ve been a major headache to deal with and she took care of everything for us. I would strongly recommend using Stefanie and AAV Travel! - Patrick -
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Megan Sent on 10/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mexico Honeymoon
Stefanie was amazing to work with. I first met her at a local Bridal Expo and loved her personality and told my now husband that I would prefer to book with her instead of trying to plan the honeymoon ourselves. We have never used a travel agency before and we are SO glad we did. She made the process quick and easy. She guided us through our many questions and found the most beautiful resort to stay at in Akumal, Mexico. She stayed in contact with any updates from our flight to Covid-19 restrictions. Our trip would have never been as special if it wasn’t for her. We have already been talking about anniversary trips for the future! Thank you again Stefanie for a memorial trip we will be talking about for the rest of our lives!Stefanie was amazing to work with. I first met her at a local Bridal Expo and loved her personality and told my now husband that I would prefer to book with her instead of trying to plan the honeymoon ourselves. We have never used a travel agency before and we are SO glad we did. She made the process quick and easy. She guided us through our many questions and found the most beautiful resort to stay at in Akumal, Mexico. She stayed in contact with any updates from our flight to Covid-19 restrictions. Our trip would have never been as special if it wasn’t for her. We have already been talking about anniversary trips for the future! Thank you again Stefanie for a memorial trip we will be talking about for the rest of our lives! -
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Heather P. Sent on 09/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfection
We had the best time on our trip. The arrangements were so easy to make and the resort was beyond perfect.We had the best time on our trip. The arrangements were so easy to make and the resort was beyond perfect. -
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Alexa Sent on 09/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stefanie helped us plan the most wonderful honeymoon in Jamaica! We highly recommend AAV Travel and Romance!Stefanie helped us plan the most wonderful honeymoon in Jamaica! We highly recommend AAV Travel and Romance! -
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Ali Sent on 09/02/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stefanie was a pleasure to work with and helped us plan the most perfect honeymoon to Jamaica!Stefanie was a pleasure to work with and helped us plan the most perfect honeymoon to Jamaica! -
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Heather Sent on 05/31/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We utilized Stefanie to plan our honeymoon. She was very patient with us in the initial stages when we had no clue about where we were going or what we wanted and was honest with us when it came to narrowing things down. Tahiti seemed completely out of reach, but she made it attainable and customized our trip to both of our interests. We started in Moorea, then went to Bora Bora (where she managed to get us an overwater bungalow for our stay there!) and finished up with two nights in Tahiti. Her communcation was flawless and we knew exactly what to expect wherever we went. We had absolutely no issues anywhere we went; all check ins, flights and excursions went completely smoothly. All of the resorts we stayed in were fantastic. We had an amazing, amazing time and are so glad we were able to experience such an incredible place! We'll definitely be using Stefanie and AAV Travel from here on out!We utilized Stefanie to plan our honeymoon. She was very patient with us in the initial stages when we had no clue about where we were going or what we wanted and was honest with us when it came to narrowing things down. Tahiti seemed completely out of reach, but she made it attainable and customized our trip to both of our interests. We started in Moorea, then went to Bora Bora (where she managed to get us an overwater bungalow for our stay there!) and finished up with two nights in Tahiti. Her communcation was flawless and we knew exactly what to expect wherever we went. We had absolutely no issues anywhere we went; all check ins, flights and excursions went completely smoothly. All of the resorts we stayed in were fantastic. We had an amazing, amazing time and are so glad we were able to experience such an incredible place! We'll definitely be using Stefanie and AAV Travel from here on out!-
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Quality of service
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Micayla Sent on 01/13/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stefanie was more than helpful with lining up our honeymoon and first trip out of the country. She is very helpful with any questions you may have and has great recommendations to help you decide if you haven't yet. We were almost stuck in Jamaica due to layovers and she responded to my email very promptly and was so helpful on helping us figure out how to reschedule our connection flight we were going to miss. In short we will return in the future and highly recommend her services!Stefanie was more than helpful with lining up our honeymoon and first trip out of the country. She is very helpful with any questions you may have and has great recommendations to help you decide if you haven't yet. We were almost stuck in Jamaica due to layovers and she responded to my email very promptly and was so helpful on helping us figure out how to reschedule our connection flight we were going to miss. In short we will return in the future and highly recommend her services! -
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Carley Sent on 08/17/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stefanie was great when planning our honeymoon! She helped us narrow down exactly what we wanted out of our trip and helped us pick the best location.Stefanie was great when planning our honeymoon! She helped us narrow down exactly what we wanted out of our trip and helped us pick the best location. -
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Caleb Sent on 06/21/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stefanie is a fantastic travel agent. We met her at a bridal expo and we sure are glad we did. She took care of everything and made it worry free for us. She knows the Caribbean very well and can recommend the best places to stay. The resort we stayed at was top notch. She is very responsive. We would recommend her over and over again.Stefanie is a fantastic travel agent. We met her at a bridal expo and we sure are glad we did. She took care of everything and made it worry free for us. She knows the Caribbean very well and can recommend the best places to stay. The resort we stayed at was top notch. She is very responsive. We would recommend her over and over again. -
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Daniel Sent on 06/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
She made the trip very easy and she always responded very quickly through email. Even though we couldn't meet with her with our schedules it was still easy to communicate.She made the trip very easy and she always responded very quickly through email. Even though we couldn't meet with her with our schedules it was still easy to communicate. -
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Lauren Sent on 12/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved working with Stefanie. She helped us find a resort that fit our desires as well as fitting our budget. We traveled to the Dominican Republic for the first time and never felt unsafe. Her directions to our transportation at the airport were wonderful, we definitely felt the most prepared for logistics. We can't wait to work with Stefanie again!We loved working with Stefanie. She helped us find a resort that fit our desires as well as fitting our budget. We traveled to the Dominican Republic for the first time and never felt unsafe. Her directions to our transportation at the airport were wonderful, we definitely felt the most prepared for logistics. We can't wait to work with Stefanie again! -
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Kalista Sent on 10/20/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stefanie was great to work with. When we met with her we had no idea where we wanted to go. Through our requests, Stefanie picked the perfect spot for our honeymoon! She was professional, extremely knowledgeable, and easy to contact. The travel documents she provided were very helpful. We would definitely recommend AAV Romance for your traveling/honeymoon needs!Stefanie was great to work with. When we met with her we had no idea where we wanted to go. Through our requests, Stefanie picked the perfect spot for our honeymoon! She was professional, extremely knowledgeable, and easy to contact. The travel documents she provided were very helpful. We would definitely recommend AAV Romance for your traveling/honeymoon needs! -
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Holly Sent on 12/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Planning a wedding can be very overwhelming and there are countless decisions to be made. The decision to use Stefanie Pichonnat at AAV Travel should not be one of the decisions you debate! My husband and I had planned our previous Caribbean vacations on our own and I was pretty confident I could plan our honeymoon as well. Who knows what we would like in our honeymoon better than we do, right!? A good friend recommended reaching out to Stefanie for advice and it was nearly one of the best decisions we EVER made! We sat down with her and discussed our ideas and preferences and she made them a reality!
I hold back tears as I type this, as I am overwhelmed with memories from this once in a lifetime, most PERFECT honeymoon we could have ever imagined! Stefanie's first hand knowledge and recommendations for our trip were what enabled us to experience a trip which could not have planned ourselves. She made travel dreams of ours come true with our honeymoon to St. Lucia! We never imagined the two of us being able to take a trip like this and her expertise proved us wrong! We will consult with her when planning any trips in the future and I would recommend her services to anyone!Planning a wedding can be very overwhelming and there are countless decisions to be made. The decision to use Stefanie Pichonnat at AAV Travel should not be one of the decisions you debate! My husband and I had planned our previous Caribbean vacations on our own and I was pretty confident I could plan our honeymoon as well. Who knows what we would like in our honeymoon better than we do, right!? A good friend recommended reaching out to Stefanie for advice and it was nearly one of the best decisions we EVER made! We sat down with her and discussed our ideas and preferences and she made them a reality!
I hold back tears as I type this, as I am overwhelmed with memories from this once in a lifetime, most PERFECT honeymoon we could have ever imagined! Stefanie's first hand knowledge and recommendations for our trip were what enabled us to experience a trip which could not have planned ourselves. She made travel dreams of ours come true with our honeymoon to St. Lucia! We never imagined the two of us being able to take a trip like this and her expertise proved us wrong! We will consult with her when planning any trips in the future and I would recommend her services to anyone! -
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Cari Sent on 08/06/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience. Made the honeymoon planning easy, and effortless!Great experience. Made the honeymoon planning easy, and effortless! -
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Brooke Sent on 03/02/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used AAV travel to book our honeymoon, and received GREAT service, they took care of everything for us, and were very nice!We used AAV travel to book our honeymoon, and received GREAT service, they took care of everything for us, and were very nice! -
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Kari Sent on 06/25/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our honeymoon was fantastic. Stefanie guided us towards selecting St. Lucia and I'm glad she did. The view from our room was spectacular and she was very quick in responding to our emails and questions prior to our trip.Our honeymoon was fantastic. Stefanie guided us towards selecting St. Lucia and I'm glad she did. The view from our room was spectacular and she was very quick in responding to our emails and questions prior to our trip. -
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User1883790 Sent on 10/24/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stefanie w/ AAV Travel was excellent! She provided us w/ so much guidance and "prep work" before our trip, sent us real life photos of the resort that we were traveling to so we could see actual real photos; she did a lot of work to make sure our check-in was a breeze and our entire stay perfect!Stefanie w/ AAV Travel was excellent! She provided us w/ so much guidance and "prep work" before our trip, sent us real life photos of the resort that we were traveling to so we could see actual real photos; she did a lot of work to make sure our check-in was a breeze and our entire stay perfect! -
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Stacey Sent on 08/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stefanie did an amazing job helping us plan our honeymoon in Italy. We had actually tried another travel agency first and they were very unresponsive and wanted us to do our entire honeymoon with a large group. Stefanie listened to what we were interested in doing and planned a custom made honeymoon that provided us with the tours we wanted to go on and the time for us to just wander the city and did as we pleased. She even arranged all of the transportation such as a vehicle to pick us up from the airport so we had nothing to worry about when we got there. She was very knowledgeable about the locations we wanted to go to and worked within our budget as well. I have zero complaints about working with this company!Stefanie did an amazing job helping us plan our honeymoon in Italy. We had actually tried another travel agency first and they were very unresponsive and wanted us to do our entire honeymoon with a large group. Stefanie listened to what we were interested in doing and planned a custom made honeymoon that provided us with the tours we wanted to go on and the time for us to just wander the city and did as we pleased. She even arranged all of the transportation such as a vehicle to pick us up from the airport so we had nothing to worry about when we got there. She was very knowledgeable about the locations we wanted to go to and worked within our budget as well. I have zero complaints about working with this company! -
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Cindy Sent on 07/02/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service always responded the same day to my emails. Every detail of the trip went perfectly as planned. Stephanie provided us with all the proper documents needed for each destination and activity. Will use her again.Excellent service always responded the same day to my emails. Every detail of the trip went perfectly as planned. Stephanie provided us with all the proper documents needed for each destination and activity. Will use her again. -
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User1609459 Sent on 05/06/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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This was a spectacular honeymoon everything she said it would be and much more. The staff was so friendly and very professional.This was a spectacular honeymoon everything she said it would be and much more. The staff was so friendly and very professional. -
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Leslie Sent on 07/02/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stefanie was great and planned the perfect honeymoon for us.
We're looking forward to working with her again for our next trip.Stefanie was great and planned the perfect honeymoon for us.
We're looking forward to working with her again for our next trip. -
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Ashley Sent on 12/18/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Stefanie did an excellent job planning our honeymoon. We weren't disappointed!Stefanie did an excellent job planning our honeymoon. We weren't disappointed! -
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User1476000 Sent on 12/18/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stephanie from All About Honeymoons was fabulous! She have us great ideas and recommendations that made our honeymoon unforgettable in every aspect. Because she had stayed at the resort we decided on she helped us in picking the best room we could not have even imagined. I have told all of my newly engaged friends about her so their honeymoon can be as great as ours was.Stephanie from All About Honeymoons was fabulous! She have us great ideas and recommendations that made our honeymoon unforgettable in every aspect. Because she had stayed at the resort we decided on she helped us in picking the best room we could not have even imagined. I have told all of my newly engaged friends about her so their honeymoon can be as great as ours was. -
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Samantha Sent on 12/18/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Stefani was very helpful with planning our honeymoon.Stefani was very helpful with planning our honeymoon. -
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User1483529 Sent on 12/26/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stefanie did a wonderful job arranging our honeymoon to Negril, Jamaica. With all the other wedding details to-dos on our list, we were able to rest assured that Stefanie had everything for the honeymoon taken care of. Her hard work and passion makes for a great experience.Stefanie did a wonderful job arranging our honeymoon to Negril, Jamaica. With all the other wedding details to-dos on our list, we were able to rest assured that Stefanie had everything for the honeymoon taken care of. Her hard work and passion makes for a great experience. -
Quality of service
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