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A1 Limousine and Party Bus Reviews

A1 Limousine and Party Bus

A1 Limousine and Party Bus

Chicago, IL
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Reviews

3.8 out of 5 rating
3.8 out of 5 rating
28 Reviews
77% recommend it
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  • Quality of service
    3.8 out of 5 rating
  • Average response time
    3.9 out of 5 rating
  • Professionalism
    3.8 out of 5 rating
  • Value
    3.8 out of 5 rating
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    3.8 out of 5 rating
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A1 Limousine and Party Bus 1
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  • C
    Cammy H. Sent on 04/22/2019
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    Wedding bus

    Great experience. On time and you get more what youre paying for. Clean bus
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    Lina J. Sent on 01/09/2019
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    Smooth Ride

    Great service. The driver was professional. A1 was great for my sisters wedding. Complementary drinks. Affordable with no hidden fees. On time, basically anything you can think of they did it. Would highly recommend.
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    Lina J. Sent on 01/09/2019
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    Smooth Ride

    Great service. The driver was professional. A1 was great for my sisters wedding. Complementary drinks. Affordable with no hidden fees. On time, basically anything you can think of they did it. Would highly recommend.
    • A1 Limousine and Party Bus 7
    • A1 Limousine and Party Bus 8
    • illustration stars

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  • C
    Claire Sent on 07/16/2018
    5 out of 5 rating
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    A1 saved our wedding! We had our limo company, Avital Limos (STAY AWAY), cancel on us 3 hours before our wedding. A1 not only had a 25 person limo available for us to use, but also upgraded us to a trolley for free! They were very pleasant and professional to work with. They quickly sent me a contract to sign and they quickly sent our wedding drop off locations to the driver. Our driver JAY was amazing! He was so nice and truly saved the day! When we exited the church, Jay had laid down a red carpet and had 2 champagne glasses and a bottle of champagne for us to open and celebrate. The trolley was clean and beautiful. My husband and I both said at the end of the wedding that the trolley ride with our wedding party was one of the best parts of the wedding. THANK YOU A1 and JAY for saving the day!! We had a great time and we really appreciate everything you did to make our day special!
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    Eddy Sent on 01/07/2019
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    Great service. Thank You!

    Limo driver was great and on time. As friendly as can be and got us where we needed to go safely. Was reasonably priced for a wedding and didn't have really any issue! Limo driver was great and on time. As friendly as can be and got us where we needed to go safely. Was reasonably priced for a wedding and didn't have any issue!
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    M Sent on 11/15/2017
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    Most affordable bus I found in the Chicago land area. Came on time. Bus was clean and stocked. Driver knew where he was going. No problems with payments/directions/music/schedule. Would recommend!
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    Alicja Sent on 10/27/2017
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    Recently I rented a party bus from this company for my sons homecoming group. I was extremely happy their service.
    The bus driver was very professional the service was great! Ray is very responsive and answering every and all of my calls and text message! She understood how stressful it is to try to coordinate 28 kids, kept me at ease.
    highly highly recommend this Company.
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    Nicole Sent on 10/27/2017
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    We had a great experience on our party bus! The driver showed up 15 minutes before our scheduled pick up time to ensure our evening went smoothly. The bus was great- clean and professional. Our driver was very kind and provided great service to us. Amazing experience!
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    Jamie Sent on 10/30/2017
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    Wanted to give a shout-out to the customer representative who assisted me in booking my wedding trolley bus, I believe her name was Ray. Thanks a bunch for you help in making our special day go so smoothly. The trolley was decorated really well and we even got a complimentary bottle of champagne. We paid for the unlimited stops, so we went to various bars in Chicago after our ceremony. It was a very fun evening! We did need to have a security guard on board, as per the new Chicago ordinance law. Just beware if you book a party bus that doesn't offer this service, you could get fines for drinking without one. Overall, our wedding was amazing, A1 really provided exceptional customer service and we would definitely choose them for our next outing! Thanks!!!
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    Emily Sent on 10/27/2017
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    Words can't begin to express how grateful I am to the A1 Limousine and Party Bus company. On the day of my wedding, everything you could think of that could go wrong, did. The morning started off with rain and thunder, the venue had to be moved indoors to a new location, the caterer arrived at the wrong address and to top it all off, my dress was missing. During this entire commotion, I completely forgot to call A1 and update them with the new address of the church/reception. Ray was so understanding and within minutes she was able to re-route our original drop-off location to the new location. The new place was about 30 minutes further than I was quoted for but she was so generous and waived the extra fee. I was just amazed at their flexibility and warmth. As you can see from my picture, in the end, it was a day I will never forget. The sun came out, the new venue was even more perfect and I found my dress hiding in a hotel room closet. It all worked out in the end and it was all so perfect thanks to Ray and her team!!
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    P Sent on 07/03/2017
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    A1 Limo & Party Bus was excellent. We could not have asked for better service. Jake was wonderful! I would highly recommend them for any event you have planned.
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    Gordon Sent on 07/07/2017
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    My mom, Pat Lischett, hired you guys for service on Saturday, July 1. 7 people, 4 adults and my 3 kids loved the surprise of the trolley. We were going to Dead and Company at Wrigley. Jake is THE MAN!!!!. He was very kind to my family, this was a very special night, and thank you Jake for being a part of it.
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    Edwin Sent on 02/12/2017
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    What a wonderful experience with the Folks at A1, from talking the call to fully delivering on the 5 star promise they really did a wonderful job and I would highly recommend them to anybody looking for a reliable wedding tramsportation service.

    A1 Limousine and Party Bus's reply:

    We appropriate your response, glad to have been part of your special day.
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    Rihame Sent on 01/25/2017
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    Over all I was satisfied with the service. The bus was nice and clean inside. Did not have any issues with making the reservation, it was quite easy. We had a budget for the wedding and they met it. Which was fantastic, also to reserve our we only put down a $100 deposit. We had so many stops for pictures. Make sure you ask about the wedding package because it includes unlimited stops and a couple of other convenient stuff.
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    Robert Sent on 10/17/2017
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    This was a big event (surprise party) that came with a lot expectations, and A1 delivered on all fronts. From working with Rae during the planning, to facilitating the group while decorating and driving with driver Ray, A1 provided a relaxed and fun evening that put all worries aside. It also helps that the actual trolley amazing!

    A1 Limousine and Party Bus's reply:

    We are glad to have been part of an awesome Birthday!!
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    Jane Sent on 09/25/2017
    4.8 out of 5 rating
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    We were really happy with the service! The driver was super nice and very accommodating. A week before we asked it we could move up the pick up time by 15 minutes and they were happy to do so. The trolley was decorated nicely and the ride made for a very special wedding day.

    A1 Limousine and Party Bus's reply:

    Hi Jane, We are glad to hear that you were happy with the service - we are glad to have been part of your special day !
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    Liliana Sent on 02/13/2017
    4.8 out of 5 rating
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    Some of the friendliest people I know, who have begun their own business and serve diligently and professionally. You're in for a fun, memorable and classy time!
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    Jackie Sent on 09/20/2017
    4.6 out of 5 rating
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    I was told by Rae to have snacks in the party bus since it was my wedding...but we didn't get to snack since the driver did not not. Just a miscommunication. Other then that we had a good experience. Thank you. Found you through the Knot.

    A1 Limousine and Party Bus's reply:

    Hi Jackie sorry about the miscommunication we allowed your party to have snacks, just not chip because they get really messy.
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    Tracy Sent on 10/28/2017
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    A1 limo was pleasant and professional with their service. Special thanks to Ray for accommodating our requests. Transportation was breeze on our wedding day and I hope to use their company for future events!
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    Heather Sent on 09/13/2018
    4.3 out of 5 rating
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    We used A1 for our bridal party transportation. The bus was really nice and they were very pleasant to work with communication wasn't always super clear. As far as day of, the bus arrived on time but ended up taking our bridal party the wrong direction of the venue so they had to try to get the bus driver’s attention to turn around. We made it to our 2nd photo location and had a 3rd on the list but due to some confusion with the driver we weren’t confident that he would find the location and didn’t want to risk getting back to our venue late so we eliminated that. We also had some difficulty connecting music in the bus. Overall we ended up making it to where we really wanted to go, the bus was really nice and we had a great day!
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    Kelly C. Sent on 06/11/2022
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    Too cramped

    We rented a van suitable for 10 people, but quite honestly, not suitable for brides. Could hardly fit my dress through the aisles to sit.
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    Meghan Sent on 09/19/2018
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    False advertisement. No decorations inside or out! No red carpet! No pop at all and no alchohol until we called the company!
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    Magda B. Sent on 11/01/2019
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    Do not book this vendor

    WHATEVER YOU DO, DO NOT BOOK THIS COMPANY!!!! They don't even deserve 1 star! HORRIBLE SERVICE at my cousin's wedding that I was the maid of honor in. She booked this company just to drop us off at the church and thank god she only booked them for that instead of her whole wedding day!

    The driver (Al) called my cousin (the bride) the morning of the wedding asking if they can pick her up earlier because they had another charter to do (one example of how they treat customers, more to come) and let her know they did not give her the party bus she ordered but a trolley instead, no apology or anything.

    The driver was incredibly rude, came to the door didn't even say hello just starting DEMANDING the full amount of service even though my cousin already paid the deposit that went towards that balance. When my cousin tried explaining to him that she paid the deposit already and had an email from his company stating the remaining balance owed he REFUSED to drive her to the church until he had the full amount. He would not listen to her when she tried further explaining the situation and showing the email with the remaining balance due. The bride's mother asked if he would take a check, whatever she had to do to get her daughter to the church on time, and the driver stated that he could only take cash and would follow her to an ATM. At this point we would be late to the ceremony if the driver kept refusing, the mother of the bride stated she would stop at an ATM on the way and give him the money at the church and he still refused and stated he needed the full amount now, and was very disrespectful to the mother of the bride. The driver proceeded to walk away and make a phone call. Meanwhile my cousin is freaking out because this driver is making her late TO HER OWN WEDDING, calls the company and gets someone on the phone when she goes to tell the driver she has the company on the phone he ignores her MULTIPLE TIMES and carries on with his phone call. I run the phone over and finally get him to pay attention to us and tell him we have the company on the phone, he rudely accuses us of lying and said its not the company. I finally get him to take the phone and the company told him the amount owed, WHICH WAS THE AMOUNT MY COUSIN WAS SAYING SHE OWED THE WHOLE TIME, he finally decides he can drive us.

    Once we get on the bus, we ask to confirm the address and thank god we did because he had a completely different address (my cousin only provided one address from the very beginning). He starts driving and lets us know we can't play music because he would have to stop. So he turns on some radio station, on a horrible sound system, with music in a foreign language and when we'd ask to change it he would just put on random radio stations with commercials etc. He took the longer route to the church to avoid tolls (the company claims the drivers need to take whatever google maps tells them to take but that is BS) the location we were at was right by the highway that would have gotten us there faster.

    So while we're on our way, a few other things that happened.
    - Al (the driver) was swerving in lanes because he was paying more attention to his phone than the road
    - We had him turn off the radio because he did not care to find anything other than jazz music when we stated we wanted upbeat dance music
    - There were used solo cups on the bus, did not find one unused cup.

    Most importantly, this driver made my cousin 15 MINUTES LATE TO HER OWN CEREMONY, when she cushioned 30 extra minutes for the drive, because he refused to listen to her and wanted the extra money for himself more than likely.

    HORRIBLE SERVICE, HORRIBLE COMPANY! AVOID AT ALL COSTS!
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    Jackie O. Sent on 09/23/2019
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    Do not use - rude, unprofessional, worst ever!

    This driver was the rudest man ever. Came to our door on my daughters wedding demanding money. When we gave him the cash that was contracted, he ripped the envelope open and said he needed another $100, when we said we did not have cash, he said go to the ATM. My daughter was shaking and late to her wedding bacasue of A1 - Please save yourself with dealing with this vendor. They stressed everyone out by being rude, no music on the bus, bad conditions, just TERRIBLE.
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    Anna Sent on 01/18/2019
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    As awful as you can imagine

    DO NOT USE THIS COMPANY. We planned to use the trolley bus for our wedding. As we were taking pictures before the reception (not at our venue yet), A1 called me (the bride) saying that their trolley bus was not functioning but they would send a party bus. The party bus showed up a few minutes late. The driver was dressed in jeans and a tshirt, was extremely rude, and the bus had not been cleaned out from the party before. The driver demanded our money in cash before he left my house. As we all sat on the bus waiting to leave, we tried to ask if he would discount us for arriving in such a horrible vehicle under such bad consequences, but he would not let us leave without receiving his cash. There was a point where I actually felt fearful of him. There were red solo cups in the cup holders with liquid still in them. Some of the cup holders had no bottom, so the cups fell right to the floor. There was gum stuck underneath the seats and shelves. The dance pole was loose and rattled during each drive. There were decorations hanging from the walls that looked like they had been there for years and from the dollar store. The AUX cord wouldn't work properly for the majority of the rides. We received one bottle of champagne for about 20 people, and there was no pop, wine and beer as promised. Once out of the church, he had rolled out the red carpet which I had specifically asked not to do because it looked horribly tacky. For months after the wedding, we tried to be reasonable by discussing some sort of refund, but Rae would not give us anything back. This company was also quite difficult to get a hold of. Therefore, I had no choice but to give them a very bad review. Please do yourself a favor and book with someone else for your wedding day!
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