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A Toast to Beauty Reviews

A Toast to Beauty

A Toast to Beauty

Rancho Santa Margarita, CA
4.8 out of 5 rating, 41 reviews
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Reviews

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    Sarah Sent on 05/25/2026
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    Amazing hair and make up artists

    We had a great experience with A Toast To Beauty. Savannah was incredibly helpful in planning and organizing my trial and making the schedule for our wedidng day. Celeste and Meztli were amazing make up and hair artists, I was thrilled with the outcome! My bridesmaids were also so happy with their final looks. Highly recommend!!
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    Shelby Sent on 01/12/2025
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    Highly recommend!

    Savanna and her team were amazing. From planning to trial and day of, everything was easy. But most importantly, I LOVED my hair and makeup.
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    Gabby Sent on 01/07/2023
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    Incredible Hair and Makeup Experience

    I used A Toast To Beauty for hair/makeup services for my wedding on 12-10-22. I was very nervous about my hair and makeup because I’ve been in weddings before and I’ve hired hair and makeup services for galas/events I’ve attended in the past, and I’ve never gotten exactly what I wanted before. So, finding the right artists for my wedding day was super important for me. I don’t like super dark eye makeup on myself because I have fair skin, blonde hair and light blue eyes. Before inquiring with AT2B, I looked through their extensive portfolio and their instagram and saw other brides with similar skin tone, hair color and eye color with exactly what I was looking for.

    Savanna got back to me promptly and she was extremely responsive answering all my questions before I booked with AT2B. She made booking super easy and after I booked with AT2B, I uploaded inspo photos to my portal so that Savanna could match me with hair and makeup artists. She matched me with Kyla for makeup and Amelia for hair. As we got closer to wedding day, Savanna set up my bridal hair and makeup trial. I made a huge mistake and completely forgot that we scheduled the trial to take place at Amelia’s studio. I didn’t realize that until the night before my trial, and I (frantically) texted Savanna who was super understanding. I felt so bad but Savanna was so patient and kind about it. We rescheduled my trial to take place at my house so that my mom be there.

    My bridal trial went 10000x better than I ever imagined. Kyla and Amelia arrived right on time and they were so warm and friendly. We talked and laughed while they did my hair and makeup. When they finished and I went to look in the mirror, I was BLOWN away by how perfect I looked. They absolutely nailed my hair and makeup - there was nothing to change or tweak because it was that perfect! My trial was in the morning and my hair and makeup also held up perfectly the rest of the day. Before they left, Kyla and Amelia made sure that I didn’t have any input or requested changes to my hair and makeup, and then a few days later, Savanna reached out to me to ask how everything went and if there were any changes I wanted to make. I was so impressed and excited about my trial that I reached out to Savanna to ask if Kyla and Amelia were available to do hair and makeup for me and my mom before my rehearsal dinner. My wedding was about 2 months away, but thankfully they both were available and Savanna made it super easy for me to add on these services to my package!

    A few weeks before my wedding day, Savanna confirmed all of the details with me and arranged a day-of hair and makeup schedule for me and my bridal party. Kyla and Amelia arrived at my house right on time to do hair and makeup for me and my mom before my rehearsal dinner. Like me, my mom doesn’t wear a ton of makeup and it had been awhile since she had her hair and makeup professionally done, so she was a little nervous going into it but Kyla and Amelia did an AMAZING job. We were all blown away by how beautiful my mom looked. My mom love her hair and makeup so much that Kyla gave her a list of all of the products she used so my mom could buy the same products she used! I absolutely loved my rehearsal hair and makeup - we went with a toned down version of my wedding day look and I loved it so much that at the end of the night, I didn’t want to take my makeup off or brush out my hair before going to bed.

    On the day of my wedding, Kyla and Amelia arrived at the venue on time and they did an amazing job getting hair and makeup done for everyone. We all had so much fun - it was like we had all been friends for years! My mom, MOHs and myself all looked and felt so STUNNING too. We all have very different skin tones, hair color, eye color and hair/makeup preferences, but Kyla and Amelia did such an excellent job! We got so many compliments throughout the day on how beautiful we all looked and how stunning our hair and makeup were. My hair and makeup also held up SO well.. even through dancing for hours and whipping my thick hair (which is very long and heavy) all around!! I attached several photos by my very talented and incredible photographer, Kellie Jane at https://kelliejanecreative.com/

    I felt absolutely amazing on my wedding day thanks to this team, which is all I could ever ask for! My hair and makeup was done exactly how I had envisioned, which just shows how great these artists are and how much they listened to me. I already bought all of the products they used on me because I loved everything so much.

    I had the BEST experience possible and I highly recommend AT2B! You will not be disappointed!
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  • Alison
    Alison Sent on 11/14/2022
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    Carina is the BEST!

    Carina did my bridal make up, along with my bridesmaids, my mother, and my mother in law. She followed our inspiration pictures to a tee and made all of us BEAUTIFUL. Our make up lasted all night. Carina also works FAST, but gets the job done. I highly recommend Carina!!!
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    Abigail Sent on 07/14/2022
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    Highly Recommend!

    I was blown away with how amazing working with A Toast to Beauty was for my wedding. From the first point of contact everything was so easy and stress free, the online booking and payment feature was great. The hair and makeup artists were so talented, friendly, prompt and professional. They took my Pinterest dreams and made it reality! They were able to do hair and makeup for me and my entire bridal party and our mothers. They made the morning of our wedding relaxing and fun, so glad we went with T2B!
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    Alissa Sent on 10/31/2021
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    Excellent Service and Experience!

    Savanna and her team are absolutely phenomenal. I originally booked her for a 2020 wedding but due to Covid we needed to reschedule. Savanna was very gracious and allowed us to move our date without any issues. She was great with communication, confirming timelines (which was helpful for my bridesmaids), and being super positive throughout the day. I would highly recommend her and her team to anyone looking for a quality hair and makeup experience.
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    Brianna Sent on 03/17/2021
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    Amazing Team!

    Savanna and Tara were the perfect team! I felt so beautiful on my wedding day, and my bridal party's hair and makeup were stunning. Not to mention they made getting ready so fun and relaxing! Savanna helped me find a natural look and I could not have been happier! Thank you both so so much for making my day so incredible!!!
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    Gabriella Sent on 04/01/2020
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    A Toast to Beauty is the BEST

    Where to even begin? Savanna and her team were hands down one of the best vendors I hired for our wedding. She was HIGHLY recommended by my wedding planner. It was so nice being able to hire a team that could do hair and make-up for me, my bridesmaids, MOB and MOG and flower girl. At the time, I was living out of state and couldn't do my hair or make up trial until a month before the wedding but seeing all of Savanna's beautiful work had me totally confident that her team would deliver.

    Scheduling with her from afar was a breeze, and my hair and make-up trial was one of my favorite days of wedding planning! Hanging with Savanna during the trial felt like I was just catching up with a long time friend. She is an absolute sweetheart and truly cares about all of her brides. I had no idea what I wanted to do for hair and make-up - but she is a total pro and let me try two different hair styles and decide which I liked best. I would have never thought to do an up-do but I adored what she came up with and couldn't be happier with the result.

    My hair stayed the entire wedding day and didn't even budge (I've been to weddings where bridesmaids and the brides up-do have fallen mid-wedding) - not me. We even took sunset photos at the beach and my hair didnt move a bit. My make-up looked just as good as it did in the morning as it did once I got home after dancing all night. I don't know how she does it but it was INCREDIBLE.

    I've truly never felt so beautiful and love looking back at my wedding photos and having zero regrts about my hair or make-up choices (I definitely cannot say this about hair and make-up I've had done for other weddings I've attended ha). I'm so glad that I found Savanna and recommend her and her team X 1000!
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    Alyissa Sent on 03/24/2020
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    Amazing!!!!!!

    Savanna was absolutely amazing!!!!! So reliable, so understand and amazingly talented! I couldn't of asked for anything better! If you want amazing customer service with the skills to match don't even think about it just book them! You will be in great hands!
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    Adele Sent on 10/27/2019
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    Incredible experience with A Toast to Beauty

    Where to start about Savanna and A Toast To Beauty? When I first reached out to Savanna, she immediately responded with a request to speak on the phone to discuss hair and makeup for my wedding. No other stylist did this, which made me know that Savanna was different. She was very personable, responsive to questions, and professional. I knew I had chosen a great stylist after my trail, and knew that she would make sure I looked my best on my wedding. Savanna and the other two stylists she brought made me, the bridal party, and bride and groom's moms look fantastic. Savanna is extremely talented, and I highly recommend her for hair and makeup!
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    Jessica Sent on 05/24/2019
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    I felt like a million bucks!!

    Savannah is a gem! She was such a joy to have for the wedding day!! Incredibly talented, professional and had such a calm and fun demeanor. Which was much needed on the day of  She chatted with all us girls and it felt so easy and carefree.
    Her teammate who helped do my bridesmaids hair was fabulous as well!!
    I’m very blessed that she was able to take our wedding, as she just recently moved up north and had to fly down for any SD weddings she might have had.
    I know the traveling and preparations for her weddings in San Diego aren’t easy and take some time, but I appreciated it so much!
    I felt incredible!! All of my ladies felt amazing as well, and my makeup looked flawless all through the wedding! I never had to touch up, re-apply or fix anything.
    Highly recommend Savannah, you will not regret it!
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    Erica Sent on 01/22/2019
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    Amazing Hair and Makeup- Savanna is a dream

    Savanna was AMAZING! My husband couldn't take his eyes off me! Everyone in the wedding party looked amazing. Hair and makeup was impeccable. You also spend a lot of time together (wedding trial, day of, etc.) and there is not a more genuine, nice caring organized and beautiful person inside and out than Savanna. Her team kept us on time and everything was flawless! Between Savanna and her assistant, we were able to get everything done with no delays
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    Ali Sent on 10/06/2018
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    Wow! Savanna is AMAZING! What an incredibly talented hair/makeup artist. She made me feel so happy and confident on my wedding day. During the trial she put me at ease with her positive, professional, relaxed, chill vibe, so I knew that I would feel very calm on my wedding day. On the day of the wedding, her energy was incredible – something which is so important on a day like that, and my bridesmaids adored her too. I felt so fantastic about my hair and makeup that I was able to just relax and enjoy the day and not think about it! I knew I was in good hands and didn’t have to worry. Thank you, Savanna! I HIGHLY recommend her!
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    Dani Sent on 09/16/2018
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    I rarely write reviews, but for Savanna/A Toast to Beauty, I absolutely had to. I live out of the country and was getting married in San Diego so I didn't have time before the wedding for a hair trial. Savanna did my trial the day before my wedding for my rehearsal and it turned out WONDERFUL. And then on the wedding day, I swear it somehow turned out even better. She did my hair, my mother and mother-in-law and 5 bridesmaid's hair before our wedding. Each and every style looked phenomenal. Her communication prior to the wedding made me feel at ease as well. Savanna, THANK YOU!
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    Ashley Sent on 03/03/2018
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    AT2B is wonderful! Savanna was referred to me by my planner, and after meeting her I knew I had to book her.

    We had Savanna (makeup) and Bethany (hair) and they were both fantastic! My bridesmaids, mom and I all loved our looks and everyone looked great through the end of the night. Savanna and Bethany are both so sweet and easy to be around – I had fun at both the trial and the day of! If I ever need my hair/makeup done again I’m definitely giving AT2B a call! Thank you ladies for making us all look and feel beautiful!
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    Caitlin Sent on 11/20/2017
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    Savannah and her team are amazing! Ideally, I would like to hire them to get me ready every day, as the hair/makeup process was totally stress-free and enjoyable. I honestly have never felt prettier then when I stepped out of their chairs and looked in the mirror. On-time, responsive to all planning calls, and exuded a positive energy and calming presence that made the pre-ceremony jitters go away.
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    Kimberly Sent on 11/01/2017
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    Savannah is amazing. While I'm a very impartial "Mom", she helped create a look for my daughter that made jaws drop! Her hair styling was exactly the elegant and natural look Katelyn wanted - and her makeup was similarly timeless (and it lasted all night long). Her assistant made the lovely bridesmaids even more beautiful ... and they helped me and the Groom's Mom too with just enough extra makeup to help make the photos better! Besides Savannah's obvious gift for hair and makeup, she is also a sweet and caring person - which was super helpful (and calming) for the day of the wedding. If Savannah is available, you would be lucky to hire her!
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    Coree Sent on 07/25/2017
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    Savanna is a dream come true. I had a makeup/ hair trial through another company I had already hired. I had previously had my makeup and hair done by Savanna before a photoshoot and all I could do was compare my trial to the amazing work Savanna had done! I knew I needed to give her a call and book her instead. This was only about 2 months before my wedding and Savanna did everything to fit me and my girls into their schedule. She was my WEDDING SAVIOR! She was so amazing to work with. Savanna did my hair and makeup for my wedding day and I looked flawless. My up-do hair and makeup stayed all night. We had two different Alexis's do the bridal parties hair and makeup. Everyone said it was the best hair and makeup they have ever had done. The ladies at AT2B are so INCREDIBLE. They are super professional but so fun to be around. It was like another friend there on the wedding day. I cannot imagine trusting anyone else with my wedding hair and makeup. BOOK AT2B for anything event, you will not regret it!
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    Caitlin Sent on 11/10/2016
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    Savanna was the most amazing person to work with! She was extremely flexible when I was scheduling my trial run, always so easy to communicate with, and worked very hard on my wedding day to make sure I had the exact look I wanted! She stayed late to give me touch ups, and was even still there as I walked down the aisle - touching up my lipstick and fluffing my dress!! She is so talented, so kind, so beautiful, and you will be so happy you worked with her and her amazing staff!
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    Veronica Sent on 10/27/2016
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    I am so grateful for Savanna and her team, they were absolutely amazing! I had a trial run with Savanna before my wedding and she was the best. I couldn't decide between an up do or half up and she gladly tried both hairstyles for me to think over. I was also unsure exactly how I wanted my makeup but worked with me on my wedding day and listened to the changes I wanted to make, she was so easy to work with and just wanted me to be happy.
    On my wedding day I decided to go with half up and Savanna was able to create exactly what I wanted! I was in love with my hair and it lasted all night! I also used clip in hair extensions and she worked them in perfectly.
    My makeup was also flawless and held through all my tears (happy tears!) throughout the day. I am not used to getting my makeup done but she made me feel absolutely beautiful and it didn't feel caked on like I had heard horror stories from others before. I felt like a dressed up version of myself.
    A Toast To Beauty also provided hair and makeup for my 7 bridesmaids and my mom and everyone looked absolutely beautiful! All of my bridesmaids still talk about how awesome the team was! They stayed until the very last minute applying any touch ups to makeup or hair touches that any of us needed and to top it off all three of them are the sweetest and were a pleasure to have around the morning of my wedding day.
    Thank you again!
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    Samantha Sent on 09/19/2016
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    Hiring A Toast to Beauty for my wedding day was the best decision ever! Carina and Kristin did hair and makeup for me, my three bridesmaids, my mom and mother-in-law. I was impressed during my trial, but on the actual day, I was so amazed. My entourage LOVED their makeup and hair and their reactions were priceless. I felt soooo gorgeous on my wedding day and it is thanks to A Toast to Beauty!!!
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    Dounia. Sent on 09/07/2016
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    Savannah and her team made my bridesmaids and I Hair and MU for my wedding. We all loved it, great team fun and very talented ! Wish Savannah could do my hair and MU everyday !
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    Melissa Sent on 07/17/2016
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    I feel truly blessed that A Toast to Beauty was recommended to me. Savanna and her business are on a completely different level. She can create your vision effortlessly and makes you feel at ease through the entire process. She is so incredibly sweet and made me feel comfortable right away. My hair and makeup was so beautiful both in my mock up and my wedding day. I felt incredible and got nothing but compliments. I also wanted a hair piece in my hair and could not find one. Savanna knew exactly what I was looking and made that come true! My mother and mother in law also got their hair and makeup done and were so pleased. I could tell that my mother felt confident and beautiful. Thank you so much Savanna! You deserve nothing but success!
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    Victoria Sent on 07/01/2016
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    Savannah and her team did my hair and makeup along with 6 of my bridesmaids hair and makeup and the mother of the groom for my wedding. Everything turned about amazing. Every single one of us was ecstatic about how we looked. It was incredible how quick and efficient they were. I knew as soon as I had my practice round that I had made the right choice, I had given her a broad description of what I wanted and honestly my hair and makeup turned out better than I could've ever imagined. She is so fun, bubbly and organized that everything with her was so stress free! I would definitely recommend her to anyone.
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    Lauren Sent on 06/29/2016
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    Savanna was so patient in responding to all my emails leading up to the big day, and despite living over 2 hours away, she was very attentive and helpful! She definitely made my makeup vision a reality on our wedding day, which were based merely on pictures I sent her via email!! Such an incredible experience!! Thanks Savanna!!
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    Laura Sent on 06/23/2016
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    I was so impressed with Savanna and her team! We hired A Toast to Beauty for both wedding hair and make-up for my mother, MIL, and SIL since I didn't have bridesmaids. From the first trial, to the end product I couldn't have been happier. My hair was exactly what I wanted and stayed in place perfectly all night without looking too stiff! My sister in law's and mother in law's make up looked flawless and the team was so much FUN to be around! I would recommend them to anyone looking for hair and make up!
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    Mk Sent on 04/21/2016
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    Savanna was awesome. She came to our house to try out a few looks. She single handlingly gave the wedding party (4), MOB, and MOG amazing hairdos prior to the wedding. We would definitely recommend her to anyone!
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    Anjali Sent on 12/13/2015
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    This review is long overdue! Savanna was so sweet and wonderful from the very start. She was so quick to respond whenever I had a question. She and her stylist were so professional & talented! They made me & my bridal party feel beautiful & relaxed. Her prices were reasonable & she was so easy to work with. I would highly recommend her to anyone & everyone!!
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    Justin Sent on 11/25/2015
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    A friend had referred us to A Toast to Beauty. We made an appointment with Savanna. She was able to meet us at our home, that was great. After a few trials of hairstyles, the bride-to-be was confident that had found the look for the big day.
    On the morning of the wedding, Savanna was able to manage 5 different hairstyles for the bridesmaids and the mothers of the bride and groom. She had a pleasant attitude and very professional which made the morning less stressful. The bride received so many compliments on her hair that day!
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    Vivian Sent on 11/04/2015
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    Savanna and her team did an absolutely fantastic job with me and my 6 bridesmaids and MOG. She was very responsive via email, showed up to my trial and the day-of on time (even with a 5:30am makeup start for an 11am ceremony). Her and the other ladies (thanks Carina, Cassie, and Johanna!!) were hilarious and kept us entertained as we got prettied up. They finished early and we looked amazing. Will post pictures once they are done! The airbrush and regular foundation makeup (we were about 50% one and the other) held up great for the whole day (after party ended at 11pm), and everyone got so many compliments on their hair and makeup. Overall, great attitude, super sweet, very professional, fair pricing for the AMAZING job she does, and I can't recommend her more! So happy to have worked with her and the girls for my wedding. Thanks Savanna!!!
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    Erin Sent on 10/11/2015
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    Savanna did a great job with my hair on my wedding day. It was perfect and looked great! She also did my bridesmaids as well as my mother in law and everyone loved theirs.
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    User2325655 Sent on 09/21/2015
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    Savanna did my hair and makeup for my wedding in July. I had done a few hair and wedding trials prior to meeting Savanna just a few weeks before my wedding, but I just didn't click with anyone and had had a hard time communicating exactly what I wanted. I initially met up with Savanna to do a hair trial, but after just an hour hair trial with her, I was confident that she would do a fantastic job with my makeup, too, so I booked her without ever doing a makeup trial. She was able to figure out exactly what I wanted even though I was having a hard time articulating it--a quality I found is rare among wedding vendors. She was also a very calming presence on the day of my wedding, which is always a plus. I would highly recommend Savanna to anyone looking for hair and/or makeup for their wedding.
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    Alexandra Sent on 07/28/2015
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    A Toast To Beauty was such a relief for me on my wedding day concerning my hair and makeup which was one of my main concerns. Of course everyone wants to look beautiful on their wedding day. I was so happy with my look and Savanna and her team where so awesome in their service and making us all feel special. She worked with me on the exact look I wanted. She managed our entire wedding party with a great look and in a timely manner, so that our wedding ceremony started on time.
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    User2183351 Sent on 06/16/2015
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    Savanna is AMAZING! She did my hair and makeup for my wedding day, and I was so happy that I had her to work on my look! She had been very patient with my countless questions, and always responded promptly before the trial day. On both the trial day and the big day, she was punctual, very professional and super open to my feedback and suggestions. It was very easy to work with her. She is extremely friendly and fun to talk to. She is a sweetheart!!!
    My look of the big day was AMAZING!!!! I got countless compliments not only from families and friends but also from strangers on the street! Overall, it was such a wonderful experience thanks to Savanna!!!! Highly recommend her for a fabulous look!!!! :D
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    User2074496 Sent on 03/23/2015
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    Savanna and her team did such an amazing job with both mine and my bridesmaids hair and makeup! Everyone looked so beautiful and they were so much fun to be around while getting ready on my wedding day. I could not have been happier with the services I received from A Toast to Beauty!
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    Nicolette Sent on 12/26/2016
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    My bridesmaids and I loved Savanna and her team. Savanna does a great job and is very attentive to your requests and overall look that you are going for. My wedding planner advised that her prices are on the higher side of the spectrum - which I agree. If I remember correctly, the bridal hair and make-up trial were $100 each. BUT I have no regrets. Like I said, she and her team do an amazing job! This is your wedding day and your pictures will last a lifetime. Savanna will ensure that you look gorgeous and flawless. ♥
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    Lindsey Sent on 12/01/2015
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    I loved what the team did for me. I have had my wedding trial and it went great! The look that they did for me was exactly what I wanted and more. I had other experience where the artists/stylist would do my hair and make up and I would not look like myself and almost scary. They did a great job making me look like a better me! I was very happy. I can't wait till the wedding day!

    The total $660 was for myself and my mother and the required 20% tip. I do feel it is a tad pricy but they do an amazing job.
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    Kelly Sent on 09/06/2016
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    Great service with really friendly and professional stylists. Everything was so easy for me with them and I am so happy with the results. Savannah is the sweetest and she did an awesome job all around! At my preview she was so willing to adjust or try new things with me until I was 100% happy! I will absolutely recommend Toast to Beauty to all my friends getting married in SoCal. Thanks again!
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    User2678108 Sent on 07/08/2016
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    First off--the ladies that did my makeup and hair did a fantastic job! However, I was not aware that Savanna was primarily the organizer, and about one month before my wedding told me that other artists would be providing the services after I had been in touch with her for 4 months assuming she would be there. She told me she had another wedding to do that day---fine, but it would have been good to know that she may switch up when I first signed with her and she assured me she was available on my date. Made it harder to coordinate as she is the primary contact for her company and she wasn't going to be there--so arranging the schedule was complicated and like a game of telephone. I think the prices are on par with the rest of the city ($90/service for BMs, $150/service for bride), but I was not a huge fan of the pre-paid mandatory 20% tip (on top of above prices) that was already paid before she switched up on me--so I didn't feel like there was any incentive to do well. I really appreciated the ability to have more than one artist on site and they truly did a great job--but just felt a bit duped with the bait and switch and would have liked to know up front that this is how she operates.
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    Celeste Sent on 10/13/2023
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    Business Owner Needs a Lesson in Accountability and Customer Care

    If only the owner spent as much time overseeing the timeline of the services I paid for as she did responding rudely to my fairly kind reviews on other sites. Savannah, please Google the word accountability. Blaming the customer for not doing YOUR job is so rude and tacky and it‘s a bad look for your business. So is "reporting" our review! We are paying customers and we DO NOT RECOMMEND your business – that's how reviews work. Why not learn from your mistakes and do a good job next time? Sending a bride a timeline (10 days out) that starts multiple HOURS (?!?) before the venue timeline she sent you MONTHS prior is not a "minor" oversight. Shame on you for belittling our most stressful wedding planning moment when you're the culprit. Your solution to have us pay for a third stylist at the last possible minute after we’d paid for an entire wedding was extremely stressful. We did not “request” a third stylist, we were forced to get one because you messed up our timeline. Of course we understand that a third person won’t work for free, but we were never told we’d need a third person to begin with. We never budgeted for a third stylist because the need for one was not brought to our attention until 10 DAYS BEFORE OUR WEDDING. In your embarrassing response to my initial review you mentioned we had zero issues before then…. but that's because nothing happened at all leading up to that point. Throughout the process I felt like I was getting overlooked because I couldn’t afford to have a bridal trial and sure enough, without a bridal trial we didn’t hear from you until you majorly messed up. Sure, you called me when you realized your massive mistake to try to avoid a negative review like this one, but the damage to our stress levels and wallets was already done because of your BIG oversight. I only put up with you because I was terrified to try to find another SoCal vendor a week out from our wedding. Over the phone you refused to take accountability and kept trying to guilt me into accepting the blame. Why should I be the one blamed for not catching this error sooner when we are PAYING YOU to “not miss a single detail“ and “coordinate schedules?” I understand you’re only human but this was your responsibility and you dropped the ball so you should have led with that. We simply would not recommend this business to others as you are the ONLY vendor we had any issue with. Please don’t do this to another couple.
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    Katherine Sent on 04/01/2020
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    My Experience with TOB

    I was not planning on leaving this review, however, I was getting spammed to leave a review, so here we are. I initiated contact with TOB in 2018 for my upcoming wedding. Initially, everything started off well but problems began at my trial for hair and makeup. I paid $200+ for both trials and I wasn't happy with the results from the make-up trial and I felt I wasn't really being given the best customer service, I was just another bride to get through. I provided lots of examples beforehand as well. For make-up, I was super washed out and overall it wasn't a good look. I got second opinions from friends and colleagues and they also agreed it wasn't good. On top of that, the hair lady was late and then wasn't able to 100% complete my hair before leaving for another appointment (I paid for two styles and she only had time for one style). With all this, I reached out to Savanna and let her know my concerns. I let her know I wanted anther trial and if she could meet me halfway on the costs given everything and how much I'd paid. She basically told me that she has strict policies and threw verbiage from the contract back at me (which clearly stated I should get two hairstyles and yet she offered no refund). I was trying to be super reasonable and felt she just didn't care about me when she had lots of other customers and basically told me I should find another vendor. At the end, I paid $220 for previews that I wasn't happy with and were not completed as per the contract. It was a sad reality of some of the difficulties of wedding planning. I ended up finding another vendor and paying all new trials and services. My advice is just to be careful when you sign up for a vendor and I would recommend only paying any full services after the service is complete. I am sure lots of other brides have had good results with TOB but unfortunately, I was very disappointed with their customer service. I was a small client compared to perhaps some of their other clients, so maybe I was just not that important to them. Good luck to you guys in your wedding planning! xx
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