a&bé bridal shop Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Cayley Sent on 03/18/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best dress ever!
I cannot say enough great things about my experience at this dress shop. From start to finish, everything was exceptional. Campbell was absolutely amazing—she truly listened and helped me understand what I liked and didn’t like, guiding me to a dress that was completely different from what I originally expected, and absolutely perfect.
The communication after my purchase was outstanding and made the entire process stress‑free. As an added bonus, my dress was delivered earlier than expected, which was such a pleasant surprise. I felt supported, heard, and genuinely cared for throughout the entire experience. I would highly recommend this shop to any bride looking for outstanding service and expertise. -
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Lauren Sent on 12/19/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!!
Lauren was my stylist and was absolutely amazing!! She made me feel comfortable, confident, and special throughout my whole appointment! There is a wide variety of dresses for all price ranges and a variety of accessories! Once I found my dress, Lauren made a special “Say Yes” appointment for me to come back that same night and try on the dress again, just to be sure!
Definitely add this to your list if you’re in the Dallas area! -
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Ashley Sent on 10/24/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Experience!
update: get your dress tailored at Tailored in White, exclusively taking a&bé and annabé brides!!
If I could add a million stars, I would! As someone who struggled to find a boutique with a variety of dresses I was interested in, my first (and only!) wedding dress appointment was here. And I believe that's a true testament to their high quality selection & customer service.
In addition to filling out a questionnaire prior to the appointment, the sales associate that will be at your appointment calls in advance to gather additional insight & detail of your vision, personality and other important info to help them prepare. This was great, as I was able to get all my nervous rambling done ahead of time & I knew exactly who I would be working with when I arrived. I spoke with Lexi, and she was so encouraging and excited - not a single trace in her voice that I was probably the 20th bride she spoke to that day.
When we arrived, Lauren greeted us with such authentic enthusiasm that all my anxieties and nerves completely dissipated. She thoroughly explained the format of our time together, highlighted the overall process, and confirmed previous notes. Her insightful questions (and questions on those questions), helped tremendously to narrow down thoughts, feelings, and ideas. She has a knack for reading body language and knew when I was leaning towards or away something - she was never pushy or rushed and let the decision happen naturally!
My mom and I felt extremely cared for and deeply appreciated that so much time & effort was put into our little dress shopping party of 2, and I will continue to rave about our experience here forever! Lauren helped create a lifelong memory for my mom & I, and we are incredibly blessed by her.
Lauren & Lexi are true gems - so stop looking for bridal boutiques and just book your first (and possibly only!) appointment here. You'll be in great hands! -
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Jazmine Sent on 04/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dream dress!
I love a&be bridal! They were so helpful when picking out my dress. The experience was wonderful and calming! -
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Mireya Sent on 08/27/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great options, even greater service!
I worked with Queen and not only did she make me feel comfortable and valued, she really listened to what I wanted and made sure to stick to my budget instead of trying to upsell me. She made sure to remind me what I liked and didn’t like about the dresses I tried on. It went so well that I actually said yes to the dress during my first appointment and immediately cancelled the appointments I had lined up at the other boutiques. Would highly recommend! -
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Jennifer Sent on 07/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dream dress!
They are one of the top in Dallas for a reason, staff is so kind and they really make you feel so special, as a bride should feel! Found my dream dress for my dream wedding ! -
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Laura Sent on 12/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best experience!
I can't say enough good things about my experience at A&be and with Cash! This was my first time dress shopping and I was so nervous, but Cash made me feel so comfortable and was so helpful. They were mindful of my budget and gave me advice without trying to sway my opinion in any direction which was so appreciated as I was feeling pretty overwhelmed making such a big decision. If you're looking for a modern, trendy but classic, edgy but soft bridal shop, this is the place!
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Camber Sent on 10/07/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
an incredible experience here
WOW! I went to a few shops, and the experience here was like none other. Cash, our stylist, was the most thoughtful, enjoyable and incredible person to work with. They created an incredibly comfortable space for us to be in. Not only did they help me find a dress i loved, but they encouraged me throughout the entire process.
Super clean shop with just the right vibe. Appointment based so no time is wasted. 10/10 recommend. -
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Iliana Sent on 10/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Prettiest dresses and nicest staff!!
I worked with Eva and she was THE BEST at making my first appointment as a bride the most exciting and comfortable. I’m not sure if I loved the dress or getting to work with her more but after checking out other shops it was an easy call to order from her!! The shop is beautiful and the dresses are what dreams are made of! So grateful and so excited to have found my dress there!! 12/10 would recommend! And if you get to work with Eva- know that you just found your wedding fairy godmother :) -
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Kaitlin Sent on 03/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wouldn’t have said Yes to the dress anywhere else!
For those looking for boho dresses: Girls you need to go and check out a&bé bridal shop in Dallas! I went dress shopping 4 different times and was feeling so overwhelmed and felt like I was going to have to settle just to get a dress ordered for my wedding in October. I went here and my stylist Sharon made me feel like an absolute goddess! I’ve gained more weight than I want to admit during Covid so it’s been really hard to feel beautiful in a dress but there was only one other bride looking for a dress during my appointment and the area where you try on dresses is super private so I never felt like I was comparing myself to another smaller bride during my fitting. The first dress I tried on I fell in love and FINALLY felt beautiful. They do such a great job of understanding your vision before your appointment. If y’all are still searching for a dress, go check these ladies out! -
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Maggy Sent on 12/04/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great place to go!
A&be was excellent, I worked with Julia and she was great. She helped me find my dress and I recommend this shop to anyone looking for a dress :) -
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Brittany Sent on 11/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Restored my hope
I found my wedding gown with the help of Emily at A and Be during Thanksgiving weekend last year. My mother lives out of state and was visiting for Thanksgiving so this was the perfect window to have her present when I found the dress. After several failed attempts at other bridal shops to which I had appointments, I was certain we would end the day unsuccessful. We happened to be in the neighborhood and called A and Be to see if they had any appointments. Luckily, we were able to head right over and found the most beautiful Lamour gown.
I wanted the gown in ivory, the store sample was in beige and all the photos online were in beige. Emily helped me envision the gown in ivory by attaching a slip underneath the dress. She really went above and beyond to help me see my vision. When the dress arrived in ivory, it was exactly what I was hoping for. Loved working with A and Be and would certainly recommend them. -
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Taylor Sent on 10/30/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream come true
Absolutely had the best experience and found my amazing wedding dress. They have great choices. You won’t regret going here!! I promise -
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Journi Sent on 10/27/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dream dress almost immediately!
This shop..... I mean! If you want to be a glamorous boho bride, look no further. Not only do they have an incredible selection of gowns and designers, but the staff and stylists go out of their way to make you feel comfortable, and beautiful during your appointment. I had a pretty exact idea of what I wanted going in, but the stylist still pulled almost 10 dresses for me to try on. My dress ended up being the second option I put on!! And it was under budget!!! The staff here is so sweet and helpful, and incredibly talented at what they do. My dress was all I dreamed of and more!-
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+2 photos
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Gabby Sent on 09/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One stop shop!
My stylist was so amazing! She let me try on as many dresses as I wanted and it was so much fun! If you are looking for a bohemian style dress or something just a little more unique I suggest giving this place a shot! The shop itself it so cute and they have so many cool accessories to complete your look! My stylist was the one who found THE dress, she suggested a dress in the window and it was absolute perfection! I ended up with a Rish dress and it was a dream! -
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Kenzie Sent on 05/29/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dream dress!
Love love love this shop! The most impressive part was the way they were able to still create an amazing experience while keeping everyone safe (thanks a lot covid-19)! Julia was my stylist and was so wonderful! -
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Maia Sent on 03/06/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful from start to finish!
a&be was wonderful from start to finish! They helped me find my dream gown, and made me feel so special throughout the process. Other bridal salons made me feel rushed or pushed to buy the most expensive dress. Not here! They had an incredible variety of dresses and helped me find what was perfect for me.-
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+2 photos
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Alli Sent on 03/01/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dream dress!
I can't recommend A&Be enough! Julia was wonderful! She listened to all of my input and helped me find the perfect dress for me! What made Julia stand out for me compared to other stylists at other boutiques was that she was not pushy at all! She always asked my opinion on a dress first before making any comments! She truly listened to my feedback to help with the dress selection process. The boutique is so cute and they have so many amazing designers to choose from. Everyone I spoke with whether on the phone or in person was so sweet, positive, and accommodating! I went to 3 different boutiques and A&Be was by far the best experience! -
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Laura Sent on 02/12/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A&Bé is a must for your dress shopping process
A&Bé is a must for your dress shopping process! I was very intimidated by the first two stores I visited, but Whitney with A&Bé made the process enjoyable and easy! Even navigating mother of the bride/sister pushback calmly and firmly to make sure my opinion was the most important and reminding them of that in a kind and professional way! Can’t say enough great things! -
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Lauren Sent on 11/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience
This was my one and only shop I looked at for my wedding dress. The very last dress I tried on was the one and the staff was so incredibly helpful during the process. They welcomed my family and friends and I with warm smiles and led us through the shop to a cute little couch area to get comfortable. The staff helped with selections and assisted me in trying on everything. The store has gorgeous dresses for every type of bride and wedding.-
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+2 photos
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Ashley Sent on 09/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, a wonderful bridal shop and experience!
A wonderful and fun experience at this wonderful bridal shop! Casey is amazing and my girl, 10/10 would highly recommend this shop! You will not regret it!!! -
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Tyler Sent on 09/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best boutique a bride could ask for!
I cannot sing my praises enough for the team at A&Be Bridal Shop. They were the most joyous and talented professionals to work with when making such a big decision for my big day. I can honestly say my dreams of finding the PERFECT wedding dress came true because I walked into their boutique. Mande and her team truly went above and beyond to make sure I had the right dress at the right time. With a 3 month engagement, I thought I was going to have to settle on my dress selection, but because of their taste in inventory, their partnership in my dress shopping journey, and their willingness to accommodate, I was able to walk away with the most gorgeous wedding dress so I could have it altered in enough time. For their heart and effort in helping me as a bride, I am forever grateful. All this to say, I HIGHLY recommend you shop at A&Be. Here's a video to prove it: https://vimeo.com/356762243 -
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Bekah Sent on 08/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made me feel like a princess!
a&bé made me feel beautiful on my big day. I had several people remark at how my dress made me look like a princess, I felt like one too! I visited their shop after a long day of no luck and was surprised when I was asked to look at dresses alone with the salesgirl. It was refreshing to be honest about what I wanted without worrying about anyone else’s opinions. I ended up buying one the girl pulled for me. I knew the moment I looked in the mirror it was my dress. Such a special moment I’ll never forget!-
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+2 photos
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Gifty Sent on 07/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience with Casey!
I was extremely nervous about the whole wedding dress process. Being a plus-sized girl just made my nerves worse! I put off looking for dresses for as long as possible. I had followed a&be for a while on Instagram and loved their dresses. I read the great reviews online so I just decided to check it out. I had no real intention of finding a dress, I just wanted to give it a shot. My appointment was with Casey and she was the best! I really didn't much of an idea of what I wanted but she tuned in to my style very quickly. She made me feel so comfortable and the experience was beyond amazing! I found THE dress at my first appointment! If you're nervous about the process, definitely give a&be a visit, they will make you feel like a bride! -
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Gretchen Sent on 05/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience w/Julia
I went to a & be bridal a year in advance of my wedding with no real intention of finding *my* dress. I wasn't even super clear on what I wanted. I went to a & be bridal to get a feel for different dresses and to try them on while my maid of honor was in town.
Instead of just trying on dresses and getting an idea of what I wanted -- I found THE dress. The perfect dress! All thanks to Julia - the bridal stylist assigned to me.
I was all over the place and gave her no real direction, but she was able to take the small bit of info I did provide and wow me. I was able to try on several different dresses, and the last dress I tried was actually the one I fell in love with. I kept thinking about that dress for the next several days and finally went back to try it on again and order it!
I highly recommend a & be bridal for any bride -- especially someone wanting a unique gown and someone who is uncertain of what they want. a & be bridal will help you find your way. -
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Laylee Sent on 03/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found the dress of my dreams!!!
I had my first appointment here last weekend during a trunk show and Shelby J. was so amazing while working with me and my mother who did NOT have the same vision as me for my dress. She handled the appointment flawlessly and we all left in smiles! I emailed her last minute (almost midnight) to schedule an appointment for the next day and she was so quick to respond and take care of everything for me. I'm beyond excited to have found my dress here and would recommend EVERYONE to check this place out! The quality and selection of dresses, atmosphere, and service of a&be is far beyond any of the other bridal boutiques I've visited in the Dallas area. Thank you again!!! -
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Debi Sent on 03/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Intuatuve
Shelby, assisted with my daughters dream. She knew her vision, personality and style and was transparent with her knowledge of design and body image. The experience was superb. The bridal boutique is very fashion forward, warm and charming. I could not have asked for a better experience for my daughter Skylar... thanks so much Shelby!!!!!!! Champagne dreams and caviar wishes...., celeb -
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Brittany Sent on 02/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best. Bridal. Shop. Everrrrrrr.
My experience was nothing short of amazing! Although gorgeous, I wasn't finding the dress that was quite "me" at other shops. When I stumbled upon aandbé through Instagram, I just knew this store was going to have my dress! They are perfect as they say for the modern bride that still wants to LOOK like a bride, but maintain a little bit of her edge, uniqueness, and style. The store itself is a dream, I wish I lived there! My consultant Aaren, was nothing short of amazing. I opened up to her right away and the second dress we tried on was THE ONE. She knew what I wanted before I walked in but also let me play dress up and try on others! She made sure my mom and grandma were comfortable, got all the endless cute photos they wanted, never rushed us, and just made us so happy and blissful! She knew it was the one and gave me honest advice when I asked. She also made sure I got the best deal financially and that I looked at dresses within my price range. She knew I wanted to look and feel beautiful, sexy and comfortable and my dress does exactly that. I cannot wait to go back to get accessories and pick up my dress when it arrives! Oh, and Rylen was great too! :) -
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Celeste Sent on 01/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Aaren is a wedding dress angel!!
Please go here for the most amazing experience you could ever imagine! Aaren made my dress shopping experience so incredible, I want to go back and just hang out with her. I walked in wanting an all lace dress, but was interested in something classic. She picked out a classic dress she thought would look great on me, and the second I put it on I started crying (spoiler, that ended up being THE dress and I bought it on the spot). When she put on the veil (cue the tears) it couldn't have been a more perfect fit, so I was able to get that as well. She made me feel comfortable and excited the entire time. They have a wide array of pricing and by request, Aaren didn't show many anything over my budget, as I had a very strict budget. I loved everything we picked, but ultimately THANK YOU AAREN for finding the most amazing dress for me. -
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Catherine Sent on 01/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience and customer service
I can't say enough about how awesome my experience was with A&Be. I had made an appointment a couple months out and mentioned in the online form that my favorite designer I'd seen so far was Truvelle. Within a day, the shop called me to let me know there was a Truvelle truck show in a month, so I bumped up my appointment to Nov 2018.
My stylist, Shelby, was amazing. I just brought my sister and we both had a great time. The dress I walked out with was one that Shelby pulled and was the first one I tried on (I definitely tried on a few more, but kept coming back to that one).
While this was my only wedding dress experience, I had just recently been a MoH in a wedding and went with my friend to 5 other appointments throughout Dallas. I can truly say that A&Be offers the best experience. I never felt rushed or pressure to purchase that day. I just felt like I was having a great time and happened to find the perfect dress! -
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Caitlin Sent on 01/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing dresses!
I cannot say enough about how amazing my experience was at a&bé!!! The staff was super friendly and helpful. They really listened to what I was looking for. I came in with a dress in mind which they had, and instead of just sticking me in it and calling it a sale, they really took the time to have me try on several options and I ended up choosing a completely different one by the same designer that was even more perfect for me and the style of our wedding. They are very thorough with measurements and don’t rush through the process like many other bridal shops. My mother felt very included and pleased with the feedback that Jackie provided. Jackie has been great about keeping in contact with us through the whole process. I can’t wait to see my dress when it arrives!! If you’re looking for not your average basic bridal shop a&bé is the perfect place!! -
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Brianna Sent on 10/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
a&bé was my third, and last, visit to a bridal salon. Sarah helped me and she was amazing, she listened to the style I was looking for and asked detailed questions about how I wanted to look and feel on my wedding day. In the end, Sarah is the one that pulled my dress and I couldn't thank her more! One thing I really enjoyed about the experience is that Sarah took the time to ask questions about why I didn't like certain dresses, or what I liked but didn't love, and made sure to pull those dresses out of my dressing room. This method made sure that I didn't look back at them and second guess what I thought/felt. I also bought my belt and earrings at a&bé - they communicated directly with myself and the designer on a few questions I had and helped ensure I bought exactly what I wanted. The experience overall was amazing and I highly recommend this salon to all brides on their search! -
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Daniella Sent on 09/17/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a great experience at the Dallas outpost of A and Be (that's "AY and BAY") Bridal Shop. My consultant was sweet, had a great sense of humor, and really seemed to get my aesthetic. A and Be keeps samples on hand for boho style, breezy gowns with a modern sensibility. Even if your tastes lean toward the more traditional, they've got so many neat and interesting gowns that incorporate truly timeless elements. I was a little nervous about getting the dress-trying-on vocabulary right and explaining my preferences clearly, but Aaren got where I was going immediately and made me feel super comfortable. Lots of great picks and a really fun time with the girls who came with me.
I came away with a solid candidate for my gown, and I would be so pleased to continue working with them if that's the one I end up choosing. Thanks so much, ladies! -
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Kaegan Sent on 08/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved getting to find my dream dress here! Sarah was amazing and made me feel so comfortable! She was so attentive to what I wanted and helped me find the most amazing dress I could’ve imagined!! -
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Rose Sent on 04/13/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Total dream from beginning to end! After three trips to other stores in Dallas and finding nothing, I found a&be through instagram and booked an appt. I was looking for something romantic and organic looking, but I didn't really want a bohemian dress per se. I was paired with Aaren as a consultant, who was the absolute sweetest and so knowledgeable. She asked all the right questions and was able to pinpoint the vibe I was going for so quickly! After trying on about 15 dresses that were absolutely beautiful (as compared with finding nothing at the other stores in my style) I was able to narrow it down to THE dress! They have so many beautiful, romantic gowns and the customer service is incredible. Not to mention, the shop itself is gorgeous: a wonderful setting to find your wedding dress! Could not recommend a&be and Aaren more! -
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Lisa Sent on 04/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Though my pending marriage and wedding is thrilling, I had been somewhat dreading wedding dress shopping, knowing my body size is WELL above the sample size world, I was sure I wouldn't be able to even picture any dress on my plus size body.
My stylist, Sarah, welcomed us in without a batted eye-lash and made me feel like there was nobody else in the shop on a busy Saturday morning. She spent time hearing my desires, understanding the vision even though I didn't truly have one for my dress, and she sent out all my fears with my body, making me feel like a beautiful bride with every dress she put on my curvaceous body. Sarah didn't push me when I saw something I loved but she knew was above my desired price range. I never felt like she was salesy, pushy, or driven by anything other than my comfort and happiness! We ended up in a dress that gave me all the feels. She decked me out and was so patient with me when I came back TWO more times to ultimately decide this was the dress for me!
The overall experience at a&be is what ultimately solidified my final decision. From neatly displayed and well-spaced out racks in a gallery-like fashion, to beautiful accessories, to friendly, sweet faces of the staff everywhere, willing and able to help, the feels for my dress were cultivated by a one-of-a-kind environment. -
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Kacie Sent on 03/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After a terrible experience at another salon, I called a&be because they carried one of my dream designers, and they fit me in that afternoon. Ashtyn walked me through the process and let me try on whatever I wanted in the store, until I found one I didn't want to take off! She and Trisha were great - they answered every question I had about alterations, underthings, bustles, accessories, etc - and were so great when I brought big parties in each time. The shop itself is big and well-lit. Can't recommend this shop enough. -
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Devon Sent on 03/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I don't even know where to start. The gowns at this place are amazing and so unique. This place is a girl's pinterest dream come true. I purchased a Katie May gown this past weekend, and I am still over the moon about it. If you plan on looking for your gown here, do yourself a favor and ask for Aaren. She was amazing, genuine and beyond knowledgeable about wedding fashion and the designers in the shop. I was a bride that had a budget I couldn't go over, and it wasn't even an issue here. Aaren and I walked around the store and looked at different collections together. I picked what I liked and she jotted down a list so I could try them on. She had amazing suggestions and points to add, and she would even tell me unique details about each designer. I was thoroughly impressed. The dress I essentially came in to try on, wasn't shipped from the designer yet. As soon as the dress arrived, Aaren gave me a call, and I was back in to try it on. I am so happy I waited for it arrive, because it was the one, and I am so happy I had that magical moment at A&bé. -
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Alexis Sent on 01/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
a&be bridal shop is absolutely amazing! The dresses are stunning, unique & reasonably priced! I got to work with both Megan and Sarah, and both were amazing and made this crazy process so easy and fun! I am in love with my dress, and I am so so so glad I went to a&be! If you want to find your dream dress, go shop here!! -
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Macy Sent on 11/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly reccomend this bridal shop! All of the dresses were stunning and reasonably priced. I had Sarah as my consultant and she was the bomb!! I found my dress there and love it! -
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Danielle Sent on 09/19/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jalin was my stylist and she was amazing! This wasn't my first time dress shopping but it was definitely the best! The atmosphere was so cool, there were so many beautiful options and Jalin made sure I stayed in budget (which was pretty tight). Not to mention she had the patience of a saint because I am the most indecisive person ever! I tried my dress on 3 times and had a dance party in it before deciding it was the one. I felt like I was shopping with a friend! Highly recommend this bridal shop! -
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Em Sent on 07/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved everything about this shop, the staff and the experience!
Thank you! -
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Kacie Sent on 06/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super friendly and knowledgeable staff!!! They helped me put together the perfect look for my big day in July and I can't wait to be a Hayley Paige bride!! -
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Katarina Sent on 05/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I drove from San Angelo to Dallas to find my dream designer's dresses, Anna Campell and was lucky enough to get Sarah as my stylist! She understood exactly what I wanted and picked the most beautiful dresses that I almost had trouble deciding! Although ultimately I knew the first dress I tried on was the one, I still had fun trying on the others. This is the only place that I was able to find such unique dresses that felt like me. I couldn't be happier with my decision! Thanks Sarah! -
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Kaitlyn Sent on 05/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was my third round of wedding dress shopping, and I found my dream gown after the first dress I tried on! My stylist Ashtyn was an absolute gem. She was attentive to my vision and vibe and helped me pick out some stunning dresses to try on and was super sweet and helpful with making my decision! (which was super quick). This bridal shop was by far the best experience I've had. The stylists go above and beyond to ensure you've picked the perfect dress for your special day, the gowns are all exceptional, prices are great, interior of shop is beautiful, I just can't say enough great things about this boutique and my experience! It truly makes a huge difference on how you are treated when shopping for the most special day of your life, and these girls were incredibly personable and friendly. Highly recommend! -
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Laine Sent on 03/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
a&be is absolutely amazing. After a disastrous experience at a different bridal shop in Dallas, I was extremely nervous walking into my appointment at a&be. But once I was greeted by Sarah, my consultant, I knew this place was going to be different. She was so welcoming and spent probably the first 15-20 minutes just getting to know me! She wanted me to be comfortable and have an enjoyable time finding my dress, which is how it should be! She then walked me around to every rack in the shop and I picked ones that stood out to me. I wasn't rushed. No one threw random dresses at me. I was relaxed and had so much fun! Also, the dresses to choose from are incredibly unique and of impeccable quality. Mine is being handmade and shipped from Israel! So cool right?? If you are wanting a non-traditional wedding dress that makes a statement, definitely shop for it at a&be!! -
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Erica Sent on 03/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I drove from Baton Rouge, LA to Dallas TX so I could experience the dream land that is A&B Bridal! A&B was the only bridal store I found that has every designer I wanted to try. While trying on, I looked around and saw two other brides trying on dresses. Between all three of us we had completely different style dresses on and I was amazed that you could find so much variety in style in one bridal store! Becca was my stylist and she made me feel so comfortable. I wasn't afraid to be honest with every dress I tried on. I gave her my price point and unlike other places she never picked above that price. I was being a little indecisive and decided to wait on ordering. Becca didn't make me feel bad or pressured at all! I called a few days later and ordered my dream dress from them! They are shipping it straight to me and have been in constant contact with me since I ordered giving me updates through the whole process! I don't leave reviews but this store is review worthy!!! -
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Olivia Sent on 02/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After trying on what seemed like every dress in the Midwest, I sent one of my bridesmaids from Dallas to a&be to try on a "Made with Love" dress that I couldn't find anywhere near me. She walked in to a&be while facetiming me and was quickly greeted by Becca who preceded to give me a full on appointment over facetime as though I were really there! I fell in love with the dress that my friend went to try on, and Becca walked me through every detail and made me feel so confident about purchasing a dress over facetime that I'd never even seen in person, let alone tried on haha. Becca went above and beyond to ease any of my anxieties about the dress, and even somehow managed to get the dress in 2 months earlier than originally planned! All together, I had a lovely experience with a&be and would highly recommend including them in your dress search! -
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Rachel Sent on 07/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so happy I found A & BE Bridal! They are unlike any bridal shop I have been in. They have such a fun, unique vibe. I found their store because I was looking for a Katie May dress. My appointment was made with Ashtyn, and I couldn't have asked for anyone better to help me find a dress. The first time I went in, I found four dresses that I really liked and couldn't decide right then. We tried on dresses and retried on dresses. Ashtyn made sure I had a chance to try on everything I wanted. I ended up leaving and coming back a month later to retry on the dresses I liked. By this time, I pretty much knew which dress was the one, but Ashtyn was all for trying all of them on again because why not?! I ended up getting the dress I had originally came in there for and couldn't be happier! It is everything I wanted. Ashtyn was so wonderful and helpful throughout the entire experience. I couldn't be more happy or thankful. -
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Kaley Sent on 05/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I expected finding a dress to suit my style to be next to impossible, thank goodness for a & be! A & be was my first stop and the fifth dress was my winner. Bethany immediately had a feel for my style and what I was going for, she was so sweet and made the entire experience so easy and enjoyable! They have a selection of designers and dresses you won't find anywhere else in the area, a style all their own. -
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Alexandra Sent on 03/31/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply amazing. A&be is leaps and bounds above any other bridal shop that I have ever been in. The store is clean, beautiful, unique and relaxing. Ashtyn is just the sweetest thing and went above and beyond to help me find the perfect dress. For my first appointment my mother was with me and we could not stop talking about how easy and how much fun Ashtyn made my first time ever trying on wedding dresses!! There was absolutely no pressure to buy a dress here and I left my first appointment excited and happy (unlike a few other stores I went to after..). I went back by myself for a second appointment because I was interested in the Sarah Seven trunk show. I actually had no intention of buying my dress that day (I was very stressed out and confused because I had gone to a few other stores to look at wedding dresses by this point), but Ashtyn was again so patient, kind and AMAZING at her job. She helped me look around again and reminded me of the dresses I already tried on, why I liked them and why I didn't. I tried on several more dresses, but as soon as I got into my favorite from my first appointment it was all over and I knew I had found my dress!! Gosh I am so in love with this store, its staff and my wedding dress!!!! -
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Shannon Sent on 03/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A&Be Bridal Shop was the first place that I made an appointment when looking for a wedding dress, based on the recommendation of a friend. I had a great experience and aside from loving the dress that I bought, was so pleased to be able to give this shop by business.
Store: The best part of the store is that the entire space is open with dresses lining the walls. The openness gives a peaceful setting to browse the dresses with your dress consultant. The way the store is laid out creates a space for each dressing room, with two large mirrors and comfy couches for those who are with you.
Dress consultants: During my first appointment, I was paired with Ashtyn. She was so kind, respectful of budget, thoughtful in suggesting dresses, smart in the questions she asked to guide my choices and thoughts, and encouraging when I found the dress that I loved. My first appointment with her was the first time I had tried on dresses, and she made be feel so comfortable and at ease! I made sure to request her for my second appointment. I only encountered friendly faces!
Dress selection: I personally loved the dress selection - I had been told that they have a lot of dresses/designers that other bridal shops don't, and that seemed true to me! As someone who is very petite, I appreciated that they were able to get each dress to look as close to my size as possible - I had trouble with this at other bridal shops. In the end, I found my dress at A&Be and couldn't be happier! -
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Kristin Sent on 02/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend a&be to anyone searching for a wedding gown in the Dallas area. It is a small shop and the girls are amazing. I never felt rushed and had someone helping me the entire time. I got to try on (and RETRY on) multiple gowns until I found the one!! I was never told that I had a time limit for the appointment and you could tell the staff genuinely wants you to find the right dress. (I had Victoria helping me and she was amazing!!) From start to finish, the staff was extremely helpful and responsive. I received emails and phone calls reminding me of my appointment, and another phone call to discuss my style and what I was looking for. There is plenty of space if you want to bring family and friends, I brought my mom and three bridesmaids and we had lots of room! It was such a fun and stress-free experience, plus they served champagne when I said Yes to the dress :) -
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Emily Sent on 11/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I've gone to other bridal shops in the DFW area and some out of state, but none of their selections compared to what A&Be Bridal Shop had to offer. Of course, this depends on the type of style you are looking for. A&Be was probably one of the first salons who had a full selection of simple, elegant wedding gowns! I was looking for more of a romantic, bohemian type of dress and there was definitely quite a selection to choose from (based on your budget).
This isn't just the best part though! The staff there were simply just amazing! I went on the second day of their grand opening and they flew in workers from Denver and Minnesota to help out the new bridal consultants with training and provided me with so much help too! I think that really shows how much they care for their workers and building their skills to help us brides find our perfect dress!
I did happen to find my dress that day after looking for about a year! They helped me switch in and out of so, so many dresses, and helped with clipping and unclipping - just so I could see the bigger picture. I love the atmosphere, the people and the dresses! You'd have an amazing experience here even if you don't find your perfect dress. So I highly suggest this bridal shop! -
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Sarah Sent on 03/12/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
My experience at a&be was great! My sales consultant Jordan in Dallas made my experience trying on dresses for the first time very comfortable as I knew practically nothing about wedding dresses and found the ones I liked on Pinterest I didn't like on me. Overall I am so glad I went to a&be for my dress as they had a great selection, great customer service, and have a wonderful store in Dallas to try on dresses. -
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Katie Sent on 12/10/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
At ease and calming
I worked with Cash during my initial visit and my wedding party of two. Cash is AWESOME! She automatically made me feel at home and no pressure on trying on certain styles. I am a girl that when it comes to fashion/clothes, I like to see everything and touch the product. I wanted to be sure I looked through the entire collections and Cash was right there with me. Which led me to a style I picked, but did not imagine would be the dress I would pick. There is plenty of space and privacy if you want it, but also the quality of product and options was great! I can't wait to view my dress when it arrives. -
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Laura Sent on 08/13/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Amazing experience
I can’t say enough this was such an amazing experience -
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Kristin Sent on 01/10/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dream dress!
I was really excited to visit a&bé after following them on Instagram for months, and was even more excited to find my dress! Nothing like what I first imagined, but absolutely perfect for me! Julia B was the absolute BEST in my first appointment and my second try-on a week later. She is so sweet and helpful, and is forever a hero for squeezing us in for the "say yes to the dress" moment before my sister left town! You'll be lucky to have her helping you!
A few nitpicks, though. When I arrived for my first appointment, my group was kept waiting in the lobby an additional 20 minutes before being shown into the studio. It wasn't a massive issue since a&bé was my last stop for the day. But for another bride, it could have meant she was late to her next appointment.
Also, if you plan to go between Christmas and New Years, don't expect a quick response to any inquires. I waited four days after my first appointment for a response to my email about a second try-on. Granted, holiday hours are shorter but it was still unexpected.
I would definitely recommend a&bé for their great dress selection, and Julia for her help! -
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Shae Sent on 06/13/20204.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Perfect Bridal Salon for the Non-Traditional Bride
I had a great experience at a&bé bridal shop! It was recommended to me by a friend and I knew when I saw some of their dresses on instagram that I wanted to go there for my wedding dress. The shop itself is beautiful and spacious, I was impressed from the moment I walked in. Our space for the appointment was comfortable for me and my bridal party. Their selection was full of great designers, but not so many that it was overwhelming. My stylist was Jackie, who was super sweet and took the time to get an idea of my style and what I wanted in my dress. She also did a great job of handling my bride tribe who had their own opinions on what I should wear, she made it about ME which I appreciated a lot. I didn’t get my dress on my initial visit, and called frantically a few days later to try on a dress again I had tried on during my first appointment and they squeezed me in quickly! I knew it was the one (after going back and forth and trying on another dress) and got to celebrate with champagne! The purchase and pickup process was easy and Jackie even sent a postcard congratulating me on finding my dress. I recommend a&bé bridal shop to any bride looking for something cool and different from a traditional salon. -
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Kimberly Sent on 10/23/20193.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Great Vibes, Not so great experience
I did love the store vibe and selection they had. I actually had a really great experience buying the dress - where it turned sour was on dress pick-up day.
I ordered separates that happened to be from 2 different designers, the top and bottom were selected for me to try on and I loved them - the colors also matched in the studio. When I picked the dress up the top and bottom colors were SO far off it was awful. The store manager suggested I order the same fabric lining as the skirt and have the lining of the top replaced during alterations, an additional $300 was spent to order this fabric. When it came in the lace top mixed with the new fabric looked horrible - out more money with a non-matching dress.
After searching the internet I found the exact same skirt by the same brand as the top, I called the store back and requested to order in this skirt to try-on. It matched the top and I requested to order the new skirt. I wasn't able to order the correct size for it to arrive in time but I was at least able to get it.
What is really frustrating was that the store didn't even know this skirt existed, didn't advise to not buy from different brands to create a look (obvi not since they are the ones who suggested it), and did not really compensate me anything on the new skirt I had to purchase (they waived the shipping fee). In the end, I was able to get the dress I wanted, I just had to spend a lot of extra money (over $1600) to get it right - put a real bummer on the customer experience. -
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Alexis Sent on 04/04/20261 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Incompetence and Lack of Accountability
I had been connected to this shop via a designer since I was looking for a specific dress. I reached out to them after an initial introductory email and called and scheduled an appointment. I waited 2 months for this appointment. I show up (30 minutes early) to my appointment after driving an hour to the shop, only to find out that the receptionist I spoke with never actually put me on the books. They turned me away, despite knowing I waited two months, drove an hour there, and that my wedding is in October. Their version of “making things right” was rescheduling a month later. The client service manager ended up emailing me and deflecting the situation back to me, because god forbid they take accountability for wasting my time, gas, and overall creating a massive inconvenience that resulted in a giant chunk of lost time for my wedding dress. The person I spoke with on the phone didn’t really set any expectations so this all came as a shock. And after telling me I wasn’t going to be having no my appointment (because they can’t possibly inconvenience themselves right? I have to take the brunt), they had the audacity to ask for my card information. Sure that might be normal in some booking settings, but I don’t think I want to give my card information to a business that can’t even keep proper booking agreements or have even a morsel of integrity and compassion. A truly disheartening and humiliating experience. Genuinely hope no bride has to feel this level of stress during an already high stress time. This place is a red flag. And also a lot of the samples looked really dirty and stained. -
Quality of service
Are you interested?
Are you interested?