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Weddings

Vbridal

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Frequently Asked Questions

Who do you provide services for?

Bride
Bridesmaids
Flower Girls
Mother of the Bride
Mother of the Groom

Which of the following items do you offer?

Hair Accessories
Plus Size Gowns
Veils
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Rated
2.7
out of 5.0
Recommended by 54% of couples
  • Quality of service
    2.8 out of 5 rating
  • Average response time
    2.8 out of 5 rating
  • Professionalism
    2.5 out of 5 rating
  • Value
    2.8 out of 5 rating
  • Flexibility
    2.8 out of 5 rating
  • K
    Kelly Married on 10/08/2016
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Responsiveness
      5.0 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I was super wary of using this vendor for my bridesmaid dresses. You pick a dress out online and give them your measurements. I also ordered a fabric swatch first. I ordered well in advance of my wedding in case the dresses were a disaster. The prices are so cheap and the selection so huge that I had to give it a try.
    So... I picked out the dresses, gave them the measurements and in less than two weeks, they sent me these gorgeous, incredibly well-made, fully -lined dresses in very high quality fabric. I was amazed. Got two custom-made dresses for less than $300 all in. Just ordered a couple more . VERY HAPPY with this company!!!
  • E
    Elizabeth Married on 07/14/2016
    0.5 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Responsiveness
      0.5 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    Total SCAM. The dress was far too small. No return address is given to send back. This is a foreign company who is in the business of stealing from its customers.

    Vbridal's reply:

    Dear Elizabeth,

    It is a shame to know that the dress does not fit you well. Would you please send us your order number and request to service@vbridal.net with the subject "Weddingwire+ your order number + your concerns"? Our related department will contact you there and solve your problem as soon as possible.

    Look forward to hearing from you soon.

    Vbridal
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