For something as special and timeless as wedding rings, I wouldn’t put this in the hands of any jeweler except for the Gem Lab. They created a one of a kind custom engagement ring and were able to create a matching custom wedding band for my wife, and a band for me. The quality and the craftsmanship is immaculate. I worked with them from the West coast – I’m a Rochester native who moved west, didn’t find much luck here in terms of rings I had in my mind, so I decided to use the Gem Lab via family member recommendation. They made what was a daunting and at times overwhelming process (knowing nothing about diamonds, jewelry making, etc.) into a smooth and stress-free process. They took the image I had in my mind and put it into reality, but beyond that, making it even better than I imagined. They worked within my budget and created something my wife will always cherish. I couldn’t recommend more highly.

My fiance got my engagement ring from here, and of course we got our wedding bands here as well. My fiance has also purchased earrings from here for me. The customer service here is excellent, they educate you on what you're purchasing, they teach you about diamonds and their quality when you are deciding what to get. They work with you and your budget and the list goes on on all of what they do well.

My husband bought my engagement ring here, and we went back to get his wedding band from here because they not only treated us beyond amazing, they helped him find the ring of my / our dreams! If you want quality service, quality jewelry from people who TRULY care about their customers and product, THIS is the place to go!!!