I was impressed by this Kay's Jewelry store staff, the name of the man who helped us was Wes Jenkins. My husband bought my engagement ring from a Kay's in Maryland and we bought our wedding bands from this store in Chattanooga. We enjoyed how helpful they were in helping us to find the best ring for both of us. They were also very kind in telling us that a large sale was approaching that helped us to save $40 on our rings! We really love our rings and the insurance policy that is available through Kay. We both have white gold rings so the insurance policy is important to keep our rings looking their best. I would recommend this Kays location for their professional and friendly manor.