Jen was great and quite understanding that I was under a lot of stress the day of the wedding and not always the nicest. I received my proofs promptly (while I was on my honeymoon actually)... She had a can do attitude, and I think stayed late because she didn't feel as though she had enough pictures, in the end I received almost 700 total pictures from her (this was for 1 shooter as her second and third shooters were both in weddings that day).