I had hair and make for myself and bridesmaid and MOB hair done fort my wedding. Everyone was really nice and great to work with. My trial hair I did not feel was anything close to the picture I provided, but with a few changes on the wedding day I was very happy with the end results! The prices were verbally listed when appointment was made and also on website but when it was time to pay, I paid a lot more then I calculated and the receipt did not break down prices, only end total.