Let me start by saying I have never, not even once, been so impressed by a business that I’ve taken the time to write a review online, and if I could rate any higher than 5/5 stars, I would.
I hadn’t shopped at Genovese Jewelers before we began shopping for my engagement ring, but a close friend of mine said he had a great experience working with a sales associate named Nick. I called and asked to speak with him to explain that I had a very specific ring design in mind. I told him it was really important to me that i be able to design it, and that I had a VERY detailed sketch of what I envisioned in my head. He said they could absolutely accommodate me so I made an appointment. They greeted me at the door with friendly smiles and offered me a bottle of water. I was really impressed with our initial sit-down and I decided then and there to go with them.
Right off the bat all of our experiences there have been absolutely wonderful. Nick and the rest of the Genovese team, including the awesome owner Joe, and his wife Nicole, are incredibly accommodating, easy to communicate with, patient, and flexible. Genovese Jewelers is a family-owned business that truly sets the bar high. Each time I visited throughout the design process, they graciously hung in there w/me through several changes/modifications I specified along the way. Their incredibly skillful, creative designers crafted an absolutely stunning and exquisite ring for me that is everything I could’ve dreamed of and more.
Regardless of the reason I visit I always feel like a VIP. They offer to clean my ring every time I stop by, before I even get a chance to ask! My fiancé and I couldn’t have been happier working with anyone else.
I have been complimented on my ring countless times and I always pass along my recommendation.
So many thanks to Nick, Tom, Joe and Nicole, and the rest of the Genovese
