Genesis Diamonds

This place went above and beyond for my fiancé. He is very picky and likes to take his time when making a big purchase so choosing my engagement ring was no exception. He told me the owner Danny and the other women who work here were very patient and helpful in the whole process. They took the time to look at individual diamonds and picking the right setting. We are both extremely satisfied with the outcome! Will definitely continue to do business here!

Overall, the customer service was exceptional. The owner was amazing and had the diamond set same day so my fiancé could propose the next day. They didn't pressure my fiancé into spending more than he wanted. When I need a prong tightened the day before our engagement pictures, they worked right away, even though they had a huge sale and were extremely busy. We ended up getting a custom band from the same ring designer and got to meet him IN PERSON! Fantastic experience from start to finish and we look forward to buying other pieces of jewelry from them.

We love Genesis! Before we were engaged, my fiancé and I went in just to get an idea for what I might like. We were lucky enough to work with Patricia! She spent over an hour with us educating us on selecting a diamond, the history behind different cuts, and really, truly cared for our needs. She was never pushy, and she really respected our budget. According to my fiancé, she and Rick were amazing at taking care of everything for him during the buying process. He had my ring in time for our vacation to my home state (Maine) where he would eventually propose! Resizing was a breeze as well. We won't ever waste our time going anywhere else and recommend Genesis to all of our friends!

The lady that assisted my husband with choosing my engagement and wedding band was extremely helpful, patient and knowledgeable.

The sales representatives at Genesis Diamonds were very professional, friendly, and helpful. We originally went to browse engagement rings, and when we returned the one I loved was sold. They made us a new one and my fiance was able to pick out the stone for the ring. We also went back to get the wedding band. We met the owner himself and it was a very personal experience. Highly recommended!

I went into Genesis multiple times and had varied experiences. None were bad but some were definitely better than others. The first time I went in, I was looking by myself to get an idea of what I liked. The lady that helped me was friendly enough but seemed a bit frustrated that I didn't necessarily know exactly what I wanted already. We wound up picking out a few styles to share with my now fiance (one of which he chose and I'm IN LOVE WITH) and she measured my finger. He worked with a different person when purchasing my ring which needed be be resized pretty significantly from what the first lady measured (5.5 to a 4.25).

However, when we both went back to look at bands, we worked with a third lady and she was AMAZING! So kind, patient, helpful. She asked a lot of questions, listened to us attempt to talk out our answers and explain what we were looking for in non-jewelry educated terms. She spent more time with us than I would've expected given that they were fairly busy, and we walked away very satisfied with both of the bands we ordered.

Overall, positive experience.