I hired Fredrick to video my sister's wedding on 10/18/2014. I found him through Groupon and paid him in full via paypal, which was my mistake, on August 1, 2014.
On the day of my sister's wedding, Fredrick did not show up without a call, e-mail, text, or any other kind of communication. We had no videographer and were forced to use cell phone cameras to get video of the event. I didn't hear from Fredrick until the Monday following the wedding after I sent him an e-mail first. He claimed that he had been in a bad car accident with his daughter and shut off from the world until the time of his e-mail. Whether or not that is true, I don't know, but what I do know is that he was posting to his personal Twitter account (which is linked to his business account) during the time of the wedding and in the hours leading up to it and following it about partying with no mention of any kind of accident involving himself or his daughter.
Fredrick assured me that my refund would be to me by that Friday as it had to be transferred to his bank account from paypal. Well, Friday came and went and I didn't have a refund. After that Fredrick just said I'd have my refund "soon" and accused me of having people call him regarding the Groupon. Something I don't have the time or the energy to do. After speaking with my attorney, I contacted paypal who directed me to my credit card company to have them file a claim with paypal. My credit card company was awesome in providing me a refund right away while they submitted the claim through paypal. I haven't heard anything from Fredrick since. Beware before making arrangements for your wedding! You don't get a re-do when your videographer doesn't show up.