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About

On WeddingWire since 2020

Located in Punta Cana, Dominican Republic, Finest Punta Cana is a relaxing wedding venue. From the very beginning, this hotel鈥檚 hard-working team is committed to making your day as free from stress as possible. They welcome couples who are hoping for a Caribbean destination wedding, from laidback beach ceremonies to lavish celebrations. Your ideas and visions are their inspiration, and they do everything in their power to bring your dream day to life.

Facilities and Capacity

Finest Punta Cana has carefully put together a range of wedding packages to suit the unique needs of each couple that they have the honor of hosting. These are also convenient to find the right service to fit your wedding budget. They offer a selection of venues to host your celebration, whether you want to be out in the sunshine or surrounded by the elegance of a ballroom. The gazebo and terrace allow you to stay connected to the beauty of the hotel鈥檚 surroundings while retaining its sense of sophistication. Dedicated onsite wedding professionals are ready to help you make the best use of your chosen space for an unforgettable destination celebration.

Services Offered

The team at Finest Punta Cana understands the important role that each little detail plays in the success of your day. For this reason, they are committed to remembering and perfecting every last thing so you can have the day you have been dreaming of. To help you prepare for the day, the hotel features a plethora of onsite beauty services. This includes a luxurious spa, which contains a hydrotherapy pool and Swedish saunas. A get-ready room with beauty stations and a treatment space can also be found in the spa. Manicure, pedicure, and hairstyling stations are all available for your use. To help enhance your chosen space, the hotel provides white guest chairs and high tables for use during your ceremony. They can also arrange for an officiant, and hairstyling and makeup services. While you are preparing yourselves, the efficient staff can iron and steam your wedding day attire to help you look your best. Alongside the many other services on offer, you are welcome to make your own suggestions if you have any additional requests.

Reviews of Finest Punta Cana

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3.6 out of 5 rating
3.6 out of 5 rating
2 Reviews
72% recommend it
  • Quality of service
    4 out of 5 rating
  • Average response time
    4 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    4 out of 5 rating
  • Flexibility
    3 out of 5 rating
Weddingwire
3.6/5 2 reviews
Google
4.9/5 8100 reviews
Valessi
Valessi Sent on 04/28/2024
5 out of 5 rating

Amazing Resort

We got married here April 2024. Prior to deciding on this resort for our wedding, we visited in April 2023 for a site inspection. We were thrilled with the state of the art facilities and amenities. The food was amazing and the staff/customer service was out of this world. I grew up going to Punta Cana and have visited many resorts, but nothing like this. We had 100 guests and we received 0 complaints from my guests regarding the resort and that says a lot. When researching resorts, prices and quality, we wanted the best and we experienced that. I would 10/10 recommend this resort.
Ashley
Ashley M. Sent on 05/23/2023
2.2 out of 5 rating

Beautiful location but having your wedding here isn't so beautiful

The resort itself beautiful, the honeymoon suite expensive but beautiful, the resort staff wonderful and friendly but hosting a wedding there? I'm not so sure! If you want your wedding to feel cookie- cutter where you're "just the next couple waiting in line to get married" then you've found the right place! Up to 4 weddings can take place the same day and when you try to choose your location like near the beach and on the sand like you would ultimately be dreaming of when you pick a resort by the beach they can change it depending on if there is a bigger group coming that day ( and probably if that bigger group is spending more money). Our coordinator Marlyn was very sweet as a person and very easy to get a long with, she was super helpful and creative at setting out the decor, it looked amazing. BUT!!!! she forgot to charge us for certain things like our photographer entrance fee meaning he wasn't allowed to enter the resort until we paid which we didn't realize this price was left off of the planner until we were in the middle of getting our hair and make up done and there was a major issue getting our photographer and videographer in. We had paid for our photographer to come early to take pictures while we were getting ready but Finest Punta Cana held him at the front gate for an hour and wouldn't let him and the videographer in until they collected $1,200 from us. I was in my robe with no card or money getting ready with my mom, mother in law and bridesmaids so I had no idea this was all going on until the photo company called me to say that they weren't allowing him in!!!! I looked for the wedding coordinator and asked for the wedding manager and could not locate them for help. So we missed an hour of photography that we will never get back. They did finally let them in the gates an hour late and said we could pay up later well later to them meant " we'll hound the groom for the money on his wedding day". My husband was downstairs waiting to be escorted out to where our ceremony would take place and our coordinator met him and asked if he could go get his credit card only minutes before the ceremony, he said no he would pay at the end of the night so she said she understood but " is there someone else who can go get your credit card" and he firmly said NO! She agreed that this was not the time and they would wait until later. At this point we were both late getting to the ceremony, the minister was amazing and understanding and he seemed like a very kind- hearted person we liked him a lot. The dj came out ( who was also great) and we all got ready to begin the reception and once again our wedding coordinator approached my husband and told him he needed to go get his card which his mother overheard and was extremely upset about so to pretty much shut them up about the money for the photographer, the money our wedding coordinator forgot to add to our planner, my father in law walked all the way to the other side of the resort to his room missing part of the reception including the mother and son dance just to pay our wedding coordinator for the mistake she made. These memories are something we will never get back, the hounding for money will forever be etched in our heads at our wedding and my father in law missed a good amount of the reception include his son and wife dancing just because our coordinator made such a bad mistake and then to bother both the bride and groom on their big day throughout the night is totally unacceptable. We lost out on money, photos and memories that we can never get back. It was complete BS how everything was handled, very unprofessional. Ultimately we should not have paid that money at all because it was the wedding coordinators mistake. So if you want a cookie cutter wedding at this resort be sure to read the fine print because there are a lot of things in the packages that can change and are at the discretion of the resort. When planning my wedding one of the tips were make sure the resort you choose only has one wedding a day, I should've listened to that piece of advice because this place is only worried about money not your experience on your big day.
After all of this we have called to speak to someone, left tons of messages with no return calls and have even reached out to the Excellence collection staff so whoever sees this from the resort and replies with " oh just contact customer service" we HAVE and we are expecting a call from you or an email. These are not our only complaints about your wedding department, there's more but I don't know how much more this review area can handle.
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