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Facets by Susong creates beautiful, special-order wedding jewelry in Waterloo, Iowa. They understand every piece has significant meaning, and they make jewelry that reflects the emotion and excitement of your special event. This family-owned business is known for its custom jewelry and has been handcrafting cherishable rings, pendants, earrings, and more since 1935. They use the finest materials to ensure high-quality jewelry for their clients and offer customizable pieces and unique designs in their showroom. From the engagement to the altar and the rest of your lives, Facets by Susong would love to find the perfect piece for you.

Services Offered

Facets by Susong's knowledgeable salespeople will be able to provide a professional and informed service. They aim to exceed expectations with their expansive jewelry range and unique abilities. Diamond certification comes with your beautiful jewels. Customizable engagement rings and wedding bands and services such as ring sizing, cleaning, appraisals, and warranties are available. They also offer payment plans so you can have a stress-free experience at a pace that suits you.

What You'll Love About Facets by Susong

As you can see from their five-star reviews, the team always works closely with couples to craft the perfect design for their special day. Facets by Susong offers exquisite customer service to ensure your sparkling visions come to life with beautiful jewelry to complement your wedding look.

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FAQ’s

Which of the following services do you offer?

Appraisal
Cleaning
Diamond Certification
Payment Plans
Ring Sizing
Shipping
Stone Upgrades
Warranties

What kind of jewelry do you offer?

Custom Accessories
Custom Engagement Rings
Custom Wedding Bands
Designer Engagement Rings
Designer Wedding Bands

What is your average turnaround time for an engagement ring?

3-4 weeks
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Any other questions?

Reviews of Facets by Susong

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
5.0 out of 5 rating
5.0 out of 5 rating
4 reviews
100% recommend it
  • Quality of service
    5 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating
R
Ryley Sent on 07/23/2017
5 out of 5 rating
The people at facets are amazing! Mary is a rock star and almost knows what I want before I even have to tell her! They drew up a totally custom wedding band for my engagement ring that was also purchased there and I can't wait to see it when it's done! They will be our life long jewelry store go to! Highly highly recommend!
J
Jade Sent on 11/18/2015
5 out of 5 rating
Great price quote on beautifully custom-designed jewelry! The lovely people who work there are fantastic to work with and very friendly. I highly recommend Facets!
Kelsey
Kelsey Sent on 02/16/2015
5 out of 5 rating
The Susongs are so professional and made a ring buying experience very memorable and pleasant! So thankful that they are in the Waterloo area.
4
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