Look Elsewhere
Quality of Service: (2/5) Overall, the quality of service was not very good. The pre wedding coordination and meetings placed my wife and I In a good spot. We believed that the event would be handled efficiently and in an organized manner. All vendors and venues were booked by my wife, so we needed a coordinator to facilitate the wedding flow of events, and assist with setting the wedding up. After the pre-wedding meet-ups, my wife, myself, and Orlynda were all on the same page. We discussed that we needed someone with the ability to delegate, and direct people on where to be, and when to be there. However, on the day of the wedding, none of that happened. In addition to being 5-10 minutes late, there were multiple times throughout the day when Orlynda looked lost, behind the timeline, and unable to delegate tasks to the 7 friends we had helping set everything up.
Whenever an issue would arise, instead of just handling it, she would present the issue to either myself or my wife, rarely with a solution. Throughout the entirety of the day, there were multiple times when our caterer had to save the day with small issues that popped up. During set up, we had hoped that she would keep us to our very detailed timeline (that we drafted). However, luckily I looked down at my watch, and realized that we had very little time remaining before the wedding to get dressed and ready to go (we set up in work clothes, with the plan to get dressed long before the wedding). During our photo period, Orlynda hung back inside the venue building, while all wedding guests proceeded to the photo area. At one point, one of our good friends realized that she was not doing much, and had to direct friends to complete tasks. Long story short, we needed a bulldog to help us get through this day.
During all of our pre-wedding meet-ups, she assured us she would be that bull dog. However, when the day finally came, she communicated about as well as a church mouse. Throughout the rest of the day, our family continuously asked what she did, and we had a very hard time answering them.
Responsiveness: (2/5) Orlynda was very responsive to calls and text messages from what I understand. The reason why she was rated a 2/5 is because she was not all that responsive during the actual wedding day. Perhaps she was having an off day, but her communication skills were zero star performance.
Professionalism: (3/5) Orlynda was mostly professional. The only issues we had with professionalism was her being 5-10 minutes late, as well as not solving issues as they came up. Even when she did bring an issue up to us, she did not offer solutions, making things very difficult.
Value: (1/5) I would absolutely never pay for this service again. We paid 250$ for day of coordination. I believe we would have been better off hiring just keeping that money, and doing the whole day of coordination ourselves, or asking a friend to help us out (which unfortunately one of our friends eventually had to).
Flexibility: (1/5) Orlynda was flexible in that she offered to provide a speaker, as well as some decor the day of the wedding. However, like most weddings, timelines tend to shift rapidly. When that happens you need someone who is able to cope with these shifts, as well as adjust and delegate to get back on schedule.
Recommendation:
If you are looking for wedding coordination in the OKC area, I would highly recommend you search elsewhere.