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Reviews of Epiphany Gluten Free Bakery
4.0 out of 5 rating
4.0
Good
4 reviews
Recommended by 79% of couples
Gina Sent on 11/29/2022
5 out of 5 rating
Amazing Cake - Highly Recommend
We had to move our wedding venue due to Hurricane Ian which meant we had to get a cake which was not in our budget. I am lactose intolerant & gluten free so when I found Epiphany it was a match made in heaven! Not only that, but the cost was so reasonable. They were responsive and moved quickly to ensure we had our cake for our wedding date. It also tasted amazing - our guests are still talking about how good it was!! Highly recommend for your wedding!!
Brittany Sent on 07/29/2019
5 out of 5 rating
Delicious!
Epiphany went above and beyond to help make our wedding day so special and delicious! The gluten-free and vegan cupcakes, cookies, and cakes were one of the stars of our special day. All of our guests loved the treats that they made for us! Definitely, recommend this bakery for any of your future events! Ruth was fabulous and extremely helpful throughout the process!
Kate Sent on 04/04/2016
4.8 out of 5 rating
Ruth is wonderful! We met with her last month to sample wedding cakes. As I have Celiac, it is mandatory that we have a gluten free cake. Ruth is responsive and creative. We are so looking forward to our wedding cake in December!
Pam Sent on 01/13/2019
1 out of 5 rating
What a mess.
Very disappointed in this bakery. I called in early October for a January 4th wedding and spoke to a very nice man who assured me they could do our gluten free cake. After the call, as they requested, I texted a picture of the simple design of the type of cake I was looking for. A response to my text was for me to call back and order the cake a week or two prior to the wedding. As a bride wedding planning it was not the best response since I wanted to check this off my long list of things to do well in advance, but I was still willing to do this since the groom is celiac.
I called back in early December two or three times figuring their holiday season would get busy 2 weeks prior to my wedding date. I was unable to leave a voice message in a full inbox. I also tried to text the same number so that someone could get a hold of me at their convenience. Still no answer. Two weeks prior I called again and finally got a hold of a woman who was barking orders to employees in the background while she was attempting to talk to me on the phone. I told her I had been trying to get a hold of someone and she rudely said “Well yeah, it IS the week before Christmas” like I was inconveniencing them. She then almost redeemed herself by telling me to text the order again and assure me that someone would get a hold of me in the next 24 hours. No one ever did. It was also too late to order from another gluten free bakery. :(
I called back in early December two or three times figuring their holiday season would get busy 2 weeks prior to my wedding date. I was unable to leave a voice message in a full inbox. I also tried to text the same number so that someone could get a hold of me at their convenience. Still no answer. Two weeks prior I called again and finally got a hold of a woman who was barking orders to employees in the background while she was attempting to talk to me on the phone. I told her I had been trying to get a hold of someone and she rudely said “Well yeah, it IS the week before Christmas” like I was inconveniencing them. She then almost redeemed herself by telling me to text the order again and assure me that someone would get a hold of me in the next 24 hours. No one ever did. It was also too late to order from another gluten free bakery. :(
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