Our reception was held at the Civic Center and TeRel Bowman was our event coordinator. He was not who I met at first but he was more involved than the original lady I spoke with. He really made us (me) feel special and unique. I didn't feel like I was just another bride, which is the vibe I received from other vendors I spoke with. He took his time to focus on what we would like and was flexible about things we could not control or became aware of last minute. During the reception him and his staff were the nicest people and I could feel how happy and excited they were for me. I love that the staff were very professional but yet were sweeter than some of the guests. I planned the wedding myself and choosing them as my reception vendor was a decision I am still thankful for. FYI I am a very realistic critic its not easy to completely please me but they got extremely close. In my total price it included two rooms (could have been three but we didn't need it), food, staff, dance floor, cocktail hour, and tables/chairs. It also included a few incidentals.