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About

Welcome to Diamonds Direct (formerly Global Diamonds). We are so proud to be in Jacksonville and we're revolutionizing the way you buy diamonds and fine jewelry. At Diamonds Direct we pride ourselves on providing detailed education, expert guidance, the largest selection and unrivaled value to all our customers. We are involved in all aspects of the diamond process - from the rough to the cutting to the sparkling, finished stone. This enables us to control the quality of the diamonds we present to you. We cut out the many middlemen - saving you money. Our carefully-selected team of diamond experts is providing the highest level of customized and personal guidance. At Diamonds Direct your needs are our priority. And we want to lead you on your journey to select the best diamond and diamond jewelry for your most important life celebrations. Diamonds Direct guarantees one of the largest selections of diamonds in the nation. With more than 50 years of experience in all facets of the diamond industry, we take the mystery out of the equation. We share with you the insights and secrets of diamonds and how they are priced - information no one else will tell you. This education empowers you to make the smartest purchase and helps you make your occasion unforgettable. Our guidance is accompanied by the largest selection of both set and loose diamonds. Our inventory includes every size, shape and quality certified by the most prestigious American gem labs. Our award winning showroom offers more than 4,000 engagement ring settings and wedding bands to fit the diamond of your choice. Diamonds Direct also offers the largest selection of diamond earrings, diamond pendants and diamond bracelets - perfect for all of life's celebrations. In addition, our custom designers will help you create a one-of-a-kind jewelry piece. We are dedicated to our product and each and every piece of jewelry comes with unmatched guarantees and warranties never seen before. We include a money-back guarantee, price protection, lifetime upgrades and complimentary jewelry maintenance, free cleaning and complimentary appraisals and so much more you cannot get anywhere else. Diamonds Direct will work hard to gain your trust for a lifetime. We care and your complete satisfaction is our first priority. Our education, guidance, selection and value will give you confidence and surpass all your expectations. A revolutionary experience and uncompromised quality - this is our promise.

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Reviews of Diamonds Direct Jacksonville

5.0 out of 5 rating
5.0 out of 5 rating
9 Reviews
99% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
Maria
Maria S. Sent on 05/08/2019
5 out of 5 rating

Love this place!

My engagement ring was purchased from Diamonds Direct. I absolutely love it! All of the employees were so nice. We are definitely purchasing our wedding bands from them as well.
D
Donna S. Sent on 04/26/2019
5 out of 5 rating

Wow! Just Wow!

Diamonds Direct and Shawn Widell are AWESOME! We purchased my engagement ring last year and the matching wedding band this year. We went to pick it up today (wedding is tomorrow) and Shawn worked with us to make sure we were able to have a perfect day. We were stressing over finances but Shawn spoke to management and made it work. We will never purchase anywhere else and would recommend Shawn and Diamonds Direct every day. Thank you for going above and beyond.
Ashton
Ashton M. Sent on 01/06/2019
5 out of 5 rating

Excellent Customer Service

Diamonds Direct has really been there with us through our entire wedding process. From getting my diamond for my engagement ring, to resizing the custom platinum setting, to custom making both of our wedding bands, and then to soldering my wedding bands to my engagement ring. Top notch service every time. Even when we came in wearing sweat pants and tshirts because we had been on a road trip they still showed us the same level of attention they had any other time. As for the prices, genuine fine jewelry will always be expensive but our sale associate always tried to find us the very best price and make whatever promotion was going on at the time work for us. We never felt cheated or gouged. They were also very good about resizing and appraising our rings for free because we purchased them there. 10/10 stars all around, and we have definitely recommended them to many people. Side note, you will be asked by almost every single employee if you would like anything to drink.
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