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About

Boccardo Jewelers is proud to be associated with some of the world’s most prestigious watch brands. As authorized representatives of these brands, we maintain rigorous standards of performance, which include staff training, seminars, certificates of authenticity, and after sales services.

Our watches are factory fresh, and come with full factory warranties. We have a state of the art repair shop on the premises, and house an extensive inventory of spare parts. Being an authorized dealer, we are able to provide expert, knowledgeable advice and after sale service on your timepiece. Some of our services include bracelet adjusting, battery changes, refinishing and re-pressure testing on diving watches.

We also do bracelet adjusting on non Boccardo watches at a nominal fee, as long as the watch was purchased from an authorized dealer, and has a valid warranty card from that dealer…

We do not service “Grey Market” watches or watches that have been purchased via the internet.

Our store is a four thousand plus square foot, building on the corner of Jefferson Avenue and Spruce Street in historic downtown Scranton, Pennsylvania. We have free store side parking. Our store features a Breitling watch boutique and a Tag-Heuer watch boutique. We also have a refreshment bar with flat screen TV.

Sandy Boccardo, our founder, started in the jewelry business in 1938. He eventually opened a jewelry repair trade shop which he had for many years. In the late 1960’s he opened our first retail jewelry store on Washington Avenue .. After being joined by his 2 sons, the Boccardo family purchased a building on Spruce Street, and stayed there until 2007. In January of 2008 the family purchased the free standing present location. Now in our third generation, the Boccardo Tradition continues.

Now in our third generation, the Boccardo Tradition continues.

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Reviews of Boccardo Jewelers

Ginger
Ginger Sent on 07/31/2021
5 out of 5 rating

Fantastic customer service

Friendly staff, knowledgeable accommodating excellent experience all around!!!
Amanda
Amanda Sent on 04/15/2019
5 out of 5 rating

Excellent Selection and Service

So happy we went with Boccardo for our engagement ring and wedding bands. They are very helpful and knowledgeable, and make the process of picking out rings fun! We told them what we wanted and they made it happen.
U
User2036884 Sent on 02/11/2015
5 out of 5 rating
They were excellent. I went in with a budget for an engagement ring, they showed me what they could do and gave me exactly what I wanted. They even encouraged me to shop around a bit first, that they would hold the diamond for me. I didn't find a better deal. Further, when I got it appraised, it was valued at 20% more than what I paid for it.
S
Sarah Sent on 01/17/2009
5 out of 5 rating
Great quality diamonds!
Zeeyna
Zeeyna Sent on 04/21/2022
1 out of 5 rating

Scam Alert Please Read

They falsified my GIA report twice
E
Ellen Sent on 01/07/2013
0.5 out of 5 rating
Then the night of the wedding I noticed a diamond missing. By the time we were able to get to the store (post-honeymoon) there was another diamond missing from the band and one from my engagement ring. Now, I thought maybe I was rougher with them than normal and didn't think too much of it. They replaced the diamonds with out charging us, and all was well for a while.
In March, seven months after the wedding, another two diamonds fell out, around the same place as before. I dropped off the ring on the 30th, was told I'd have it by the end of the day and never heard back from them. My husband then played phone tag for several weeks to see where the ring was and when would we get it back. Finally, on May 22nd I receive a call saying that it was returned from the repair service and it looked terrible. It looked as if it had been dented and they said the diamonds would probably keep falling out.They offered to replace the ring, but of course it will never be the same as the one with which we were married. It is a family run business and seems to run like a circus. We thought it would be nice to shop local, but I do not suggest ever going there. When we went to talk about the replacement there was two people waiting on us, one man rather condescending and the other a younger woman. The man made it clear that he wanted nothing to do with us just by his speech, but his actions additionally showed us that when the moment another couple walked in he ignored us and went to them. It would be understandable if he said, excuse me or that the saleswoman would take it from there, but he just stopped talking to us and walked away. The woman meant well, but had no clue as to what she was saying. She contradicted herself several times. They said they'd get us a new ring and would call us, but we just laughed because it takes them over two months to return a phone call. --- I bought my necklace and earrings at Duffy Jeweler's and they were wonderful there! 5/5
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