My husband and I worked with Lacy, who was wonderful and very responsive. She sent us the mixer list and asked for any changes or additions we wanted to make. When we asked her to bring lemons, it was no problem. On the day our bartender was wonderful. Friendly, and smiling. She even made the trek up to the bridal table to refill my wine glass.
The reason I marked 4 stars on value was because we had a very small party (ended up with 18 guests including the wedding party), and had to pay for the Gold package (due to DJ) which was for over 50 people. It was less expensive to do this than to add hours to the Silver package.
Other than that, everything with the bar was wonderful! I would most definitely recommend them.