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Wisp Resort Reviews

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Reviews

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    Rosalie Sent on 09/23/2024
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    The perfect venue

    We couldn't be happier with our choice to host our wedding at Wisp! The team at Wisp was SO helpful - they were always quick to respond to question after question, they went out of their way to accommodate our requests, and were even there day of to make sure everything went smoothly. Wisp is a full fledged venue that offers everything you need, while also providing such beautiful and unique locations for a wedding (the mountaintop and the yurts were perfect for us!). It was so great to have our lodging, ceremony, and reception all in one place - and we were also able to have an afterparty on Wisp's firepit patio.
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    Richard Sent on 11/28/2023
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    Short notice, low budget, small, no frills kind of wedding

    My wife and I decided we wanted to get married and with family from both sides invited (and living in different states) we needed to find some sort of neutral ground that would be “equally inconvenient” for everyone on short notice. From initial discussion to wedding day was only about 6 weeks. We wanted simple and to the point. As it happened, one of our most favorite places (Deep Creek) was almost exactly the same distance to drive for everyone on both sides. I called and spoke to Lisa who told me the date we wanted was available and that they could make anything we wanted happen and emailed me the information quickly. My emails and phone calls were always answered by her team promptly and overall, they were a pleasure to deal with. They really did make this a simple and straight forward process from start to finish. We exchanged vows off site (though Lisa had some great options had we decided to conduct the ceremony at the resort) and then everyone drove over for a great catered meal. We chose the meal option of the Prime Rib and BBQ Chicken. The food was amazing. The room was set up perfectly and we weren’t rushed at all. We were allowed to do our own thing and we could have decorated or re-arranged any way we wanted. On our event day, we spotted a fireplace in the main dining hall that we wanted to take some pictures in front of and they immediately lit it to accommodate our request.
    I would highly recommend Wisp to anyone looking to host a wedding (or other event).
    *note - we didn’t think to take any pictures before our catered lunch to show off the room and the pictures that were taken didn’t capture enough to show off.
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    Sean Sent on 11/20/2023
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    5 Star - Stunning Experience!

    I will make this simple.

    100 times out of 100 I would recommend WISP and especially Larissa/Lisa - Fantastic is the word I would use to describe them!

    Thanks!
  • illustration stars

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    Megan Sent on 01/01/2023
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    Lisa and the resort is amazing!

    My husband and I got married at Wisp on 10/01/2022. We could not be happier with how our day turned out. Leading up to the wedding, Lisa met with us in early 2021 and was extremely professional, friendly and informative. Later when we booked with the venue, we asked for a food tasting and they said they don’t usually offer that. However they were extremely accommodating and prepared an elaborate food tasting for my husband, mom and dad. Lisa and Larissa respond to emails promptly and find answers to questions in a timely manner. The resort itself has so much to offer. The resort is nicely kept and has an everlasting source of natural beauty. Lisa and Larissa were supportive in helping me decide when and where to move my ceremony as it was raining and forecasted to rain for the next 24 hours into our wedding date. I was unsure about one of the venue spots for the ceremony but Lisa and Larissa assured me to it would like beautiful. They were right. It all looked so stunning. Highly recommend Lisa and her team!!
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    Abby Sent on 11/10/2020
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    Perfect Covid Wedding

    Lisa and Wisp resort was a life saver! Like many 2020 brides I had to postpone my large wedding in San Diego and reschedule back on the east coast so our immediate families could drive. I contacted Lisa about 6 weeks prior to our wedding date and she was able to pull together a team, make recommendations for food and local vendors. She made planning a destination wedding so simple and took away all my worries of not seeing the site prior to our wedding day. The actual day went perfect! We had perfect weather for the mountain top ceremony. All my guests loved the bonfire and s’mores post reception instead of dancing. Covid couldn’t stop us from having a small wedding with immediate family.
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    Barbara Sent on 11/21/2019
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    Nothing but great things to say.

    It was an absolutely perfect day from start to finish. All of the staff were great! Everyone went above and beyond to make sure the day ran smoothly. The ceremony site at the top of mountain is breathtaking. We took the chairlift down to the reception. It was perfect and a needed few mins to relax with my husband. (It would be nice if the chairlift was included in the package.)
    The food was delicious. We had our reception in the yurt. There was a cocktail hour and snacks at the end of the night along with an abundance of dinner food of course. After the reception we had a bonfire. It was a great way to end the night!
    The wedding coordinators where extremely helpful and great to work with! Many friends and family have told us since that it was their favorite wedding they had ever been to. We would very highly recommend! So very glad we had our wedding at Wisp!
    We used Trish at Petal Branch for flowers, Higher Focus Studios photography, Mountain Flour for cake and Paul McGrady DJ. I could never say enough good things about each of these vendors. Absolutely loved them!!!
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    Meisha Sent on 09/18/2019
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    Menu Tasting

    Janel our coordinator has been absolutely fantastic. We tasted our menu for the reception and were blown away. We can't wait to see the whole set up and enjoy our special day and all the activities
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    Heather Sent on 09/02/2019
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    Amazing All-in-One Destination Venue!

    My husband and I chose Wisp Resort as our all-in-one wedding venue because of the gorgeous views from the mountaintop as well as the uniqueness of holding the reception in a yurt! It was tough to plan a destination wedding, but Janel was incredibly responsive and helped us with everything we needed. Everything flowed perfectly, thanks to the dedicated staff who cared about making sure our special day was perfect! We will definitely be returning to celebrate an anniversary or two!
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    Savannah Sent on 04/19/2018
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    The Wisp wedding team and venue is nothing short of phenomenal. Every step of the way, the team helped to provide us with resources and ideas for our wedding in just a short time of 3 months. The food was delicious and has many compliments from our guests on our food chooses (we chose a bbq them). The staff was very accomidating with helping the reception site look the way we had invisioned and also allowed us to extend our reception a little longer than we had originally planned. The day could not have gone any smoother or more perfect.
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    Katie Sent on 04/19/2018
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    We had our wedding there September 2017 and it was amazing and the views from our ceremony location were breathtaking. Every guest we invited absolutely loved the resort and everything it had to offer to entertain the guests. We were able to enjoy a bonfire with our guests the night before the wedding and even though unplanned they also allowed us to enjoy it after the reception for our wedding ended. They were very accommodating with all our requests for changes in the menu and decorations and additional space for the girls to prepare the day of the wedding. I would absolutely reccomend this to anyone in the search for wedding venues!
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    S Sent on 04/05/2018
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    Everything was great! We had our ceremony at the top of the ski slope with such a beautiful view. Our reception was in the yurt village. Food was good. Everything went smoothly, the people we worked with at Wisp were professional and made sure everything was organized.
    Also it was so convenient how they have a hotel right there at Wisp. Our wedding party and guests stayed there. :)
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    Kathleen Sent on 04/02/2018
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    We had such a great experience with Wisp Resort hosting our wedding last Spring 2017. They were so professional and on top of everything! Everything was set up exactly as we asked and any extras were never dismissed. Our family and friends couldn't have been happier with the results, we'd definitely recommend it to anyone looking for an elegant and charming mountain resort wedding. Thanks Wisp!!! :-)
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    Erin Sent on 07/09/2017
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    The WISP Resort is a BEAUTIFUL setting to have a wedding ceremony and reception. Whether it is indoors (ours was in the "Mountain Mist Tent" and it was very elegant...just what I wanted) or outdoors on top of the mountain, they work hand-in-hand with you to make sure your special day is planned just how YOU want it. We got so many compliments from our guests about the venue, the wedding ceremony itself and the FOOD!!! People talked A LOT about how delicious the food was (especially the Prime Rib)! We are locals in the Deep Creek area and do not live too far away from the WISP.
    I wanted to stay in the area and compared other locations and venues to the WISP and nothing came close to the convenience and amenities that the WISP had to offer us for our wedding. Everything from the bridal party stay in the hotel the evening before, to the wedding ceremony and reception in the Mountain Mist Tent, the private Cocktail Hour for the wedding party in a yurt nearby, late night pizza for the heavy party-goers, to the newlyweds having a complimentary room at the hotel the night of the wedding. It was all in ONE location, which is what I was looking for. All we had to do at the venue was decorate...no set-up, tear down, trash collection, having to bring in our own alcohol, NONE OF THAT (which is what many of the other local venues were expecting you to do). It was all included! I'd recommend this venue to anyone who is looking for a beautiful setting with wonderful people to work with!
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    Kathy Sent on 10/12/2016
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    We were so impressed with the Wisp wedding experience! We had a small wedding (less than 20 people), but felt like we were treated as if it was a huge wedding celebration! Katie, our wedding specialist was fantastic! She was on top of everything and made the day perfect! I would highly recommend this venue!
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    Kate Sent on 10/10/2016
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    The Wisp provided wonderful food for our outdoor reception at Swallow Falls State Park. The staff was always very professional and accommodating, especially when rain caused us to move our ceremony under cover where they were setting up the buffet table. The food was great and enjoyed by all. We included hot dogs on our menu as we had lots of kids under 10 invited - they were a big hit with kids and parents alike! Thank you to all of the staff for helping us enjoy our wedding day!

    The only negative we have is that because it was catering off site, when they left, all food we had paid for went with them due to FDA regulations (including very edible, even after two hours outside, apple pie).
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    Nazira Sent on 10/01/2016
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    we change our venue month before to our wedding, and choose Wisp Resort and didn't regret. They did it everything we ask, Katie Morris person who help me a lot with my wedding. very thankful.
    only florist I hire was terrible Jan Florist.
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    Debbie Sent on 09/01/2016
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    I would say , go for it . They helped in every way to make the wedding and reception perfect. If you want an outdoor wedding the mountain top is spectacular. The food was amazing and displayed beautifully. A special thank you to the Wisp team. Mother of the bride , Debbie H.
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    User2250322 Sent on 07/31/2015
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    Wisp Resort was hands down the best place to get married. Our wedding coordinator, Andrea, was absolutely fantastic and so accommodating. When she had to take maternity leave about a month before our wedding, Kelsey was able to step in and was just as great. I am very detail oriented and appreciate getting things done way in advance so there are no last minute worries, and both Andrea and Kelsey were there every step of the way with me and really stayed on top of things. Our first encounter with the resort was actually with Lisa who showed us the property and answered any questions we had. Despite that summer day being cold and rainy, she promised us that if we booked at Wisp, Andrea would make sure the weather on our wedding day was perfect...well we booked and she did not disappoint as it was sunny, there were puffy clouds in the sky and the temperature was around 75 degrees! It was a great day for us and the guests to take a chairlift ride up to the ceremony at the top of the mountain and for the reception in the Mountain Mist Tent. It was beautiful and the guests were so happy as well. Everyone is still raving about the food and the awesome service and many said it was the best wedding they had ever been to! Thank you so much for making our day so perfect and one we'll never forget!
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    Stephanie Sent on 06/12/2015
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    Having our wedding at the Wisp Resort was the best decision!! Andrea, the event coordinator, was amazing to work with. We originally had planned for an October wedding but needed to change our date. We were able to move up the wedding nearly 5 months sooner and the process was seamless to me. Andrea gave great recommendations for the DJ, cake, florist and ceremony music. We got married on the greens outside the Mountain Mist Tent and my day couldn't have been more perfect.
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    Krista Sent on 10/18/2014
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    Andrea was great to work with and plan our wedding and reception. Everything turned out great and I'm so happy we chose Wisp Resort as our wedding location.
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    Meghan Sent on 10/16/2014
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    Having our wedding on the mountain turned out to be beautiful!!! We had so much help and didn't have to worry about a thing! The food was wonderful as well!
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    Jennifer Sent on 10/14/2014
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    Hosting our wedding and reception at Wisp Resort was nothing short of amazing. Andrea helped us coordinate all of the details and made sure everything was in place as we had planned. We took the chair lift to the top of the mountain for our mountain top ceremony and the views were spectacular. We were the first to use the newly added reception tent on the property and it was beautiful. From start to finish, everything was as smooth as could be making our special day as perfect as anyone could wish for. I would highly recommend this location to others!
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    Megan Sent on 10/09/2014
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    Andrea was wonderful to work with and communicated quickly with us and was always touching base. Everything was taken care of before we asked and she made it about what we wanted our day to be! Wonderful venue, wonderful service, and amazing memorable wedding!
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    User1947887 Sent on 08/11/2014
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    Everything about our ceremony and reception was just perfect. We did not have to worry about a thing - the staff, and especially the wedding coordinator Andrea, took great care of all of our guests and of us. We had our ceremony at the Mountain Top site, and our guests were in awe of the view. The Lodge made for an impressive reception venue - the food was excellent, the ice cream sundae bar was a hit, and everyone had a fantastic time.
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    Amanda Sent on 05/23/2014
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    I couldn't of ask for a better day..... Even with the sudden ceremony site change due to sudden rain fall. Thanks to Andrea and crew, quick turn around made the day amazing! There wasn't a single dry eye in the seats. Andrea was very easy to work with and flexible. Felt as she became part as the family during process and now miss having to contact her! The wedding site was beautiful and all compliments
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    User1629518 Sent on 05/23/2014
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    If you are looking for the perfect Deep Creek wedding, book it at Wisp Resort! A bride is under a lot of stress planning a wedding, and Wisp Resort and their Wedding Coordinator, Andrea Fitzwater, took all of that stress away! I can't describe the amount of professionalism, attention to detail, knowledge, expertise, responsiveness, kindness, and care this Resort and their staff offers. The staff was absolutely incredible. It's been a month since my wedding and my family and friends are still talking about how they want to plan a vacation their, simply because the staff was just so amazing. They really went over the top. Andrea was the best part though. We considered a few different places in Deep Creek to get married, and we decided on Wisp Resort entirely because of Andrea. She was so responsive and caring from the first time I talked to her, that I couldn't have possibly gotten married anywhere else! When you plan a wedding, you want to know you will be taken care of and in good hands. And that's just what I felt with Andrea. She truly cares and wants your wedding to be unforgettable and perfect. She was available via phone and email the entire process. And the wedding day, she was there to make sure all of the little hiccups were taken care of and I was not the one dealing with them (even though, as far as I know, nothing went wrong!!). Our wedding was beautiful and flawless, exactly what everyone wants for their special day. I wish that I could relive it at Wisp Resort every single day! Truly an amazing and unique experience - I guarantee any future wedding held here will be just as perfect as mine was!
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    Christy Sent on 10/03/2013
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    Andrea fitzwater was amazing and I will highly recommend her and the wisp to anyone planning a special event!
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    User1342363 Sent on 09/23/2013
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    Andrea really made the crazy wedding planning process SO much easier. She made everything seem so easy with her calm, cool, and collected personality and she knew a lot of the vendors in the area, making my job easier, as she could communicate with them, so my day could be as stress free as possible. I really appreciated her hard work. The Wisp wedding experience would not be the same without her!
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    Ashley Sent on 09/16/2013
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    Andrea was awesome!!! She was more like a friend helping than a person just doing her job. She was amazing and would recommend her to anyone!! :)
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    Amanda Sent on 07/22/2013
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    Wisp Resort could not have been a better wedding venue. Our guests are still talking about the beautiful outdoor ceremony and the rustic lodge reception. They have also raved about the delicious food, especially the mini crab cakes that were served at the cocktail hour. Our wedding party really enjoyed taking the ski lift down the mountain after the ceremony and also the private cocktail hour in the mezzanine overlooking the reception area.
    Throughout the whole wedding planning process the wedding coordinator worked to answer any and all questions very promptly. This was a great wedding experience and I would do it the same all over again! Thank you!
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    Elisabeth Sent on 07/08/2013
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    We absolutely loved having our wedding at Wisp Resort. They were wonderful to allow us to have half of the catering provided by a Halal restaurant in Pittsburgh. The plating fee that we paid for those guests was a bit higher than we had hoped, but it still worked out to about the same for each type of guest. It is amazing all of the work that they do for you included in the package. Andrea was our wedding coordinator for the day and helped out so much. She was fantastic at communicating with us about how we wanted everything to look and even helped out with some things super last minute. I'm so thankful that we decided to have the wedding at Wisp - because we got a wonderful, beautiful, personal wedding at such a great price.
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    Amy Sent on 07/07/2013
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    Our wedding at the Wisp was wonderful! We definitely picked the right place. We ended up having to do the indoor ceremony due to weather, but it was still beautiful (and we managed to get outdoor pics). The food was great and our guests had a great time. The staff was great, especially Andrea. She was soo helpful. She was always an email or phone call sway throughout the planning process, and she was a lifesaver organizing and coordinating everything that day.
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    Rachel Sent on 12/03/2012
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    Wisp was the perfect location for our wedding! Everything went so smoothly and that is thanks in large part to our wonderful wedding coordinator, Andrea! She was there for us every step of the way and offered helpful suggestions when we needed them. She thought of every single detail and kept us on track during the weeks leading up to our wedding. The day of our wedding was perfect. Andrea did such a great job of making sure that everyone knew where they needed to be and what they needed to be doing. It was so great to not have to worry about anything.

    We also really loved the ceremony site options. The golf course site was absolutely beautiful and it was nice that guests didn't have to walk too far to get to it (although Wisp had a golf cart available to shuttle guests if needed). There was a great backup site in the lodge by the fireplace in case of rain, but luckily we were able to use the golf course site. The reception area worked out really well too. We had about 130 people at our wedding and the lodge provided plenty of room so that it didn't feel cramped. The windows looking out on the slopes provided a great backdrop for the reception.

    Our guests also really liked that they could stay at the lodge. No one had to worry about driving after the reception. Plus there were plenty of fun activities for everyone to take part in. We had a bonfire the night before which was a lot of fun and a great way to welcome our guests.

    On top of all that, Wisp was relatively affordable in comparison to other venues we looked at. The alcohol was a little pricey since you can't take in your own, but everything else was pretty reasonable.

    I highly recommend Wisp! It is a beautiful place, and Andrea will make sure you have a wonderful wedding!
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    Angela Sent on 10/26/2011
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    The staff was wonderful. Everything was completed as promised and they were very helpful with my food allergy.
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    Kimberley Sent on 08/19/2011
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    My wedding was beautiful and the food was better than expected!
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    Louise Sent on 07/31/2011
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    We had my daughter's wedding, ceremony and reception, at WISP resort and were extremely pleased with everything. There was a lot of communication between Jamie and us. The ceremony site was beautiful, the reception was flawless. The food was excellent, service excellent and the room itself looked absolutley beautiful. I would not hesitate to recommend WISP resort for your wedding.
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    Christie Sent on 06/20/2011
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    The wisp was amazing. The consultant Carrie took great care of me up to the day before the wedding. Though she wasn't at the wedding the staff there was amazing. Every detail was perfect. the staff at teh wedding was friendly. Everyone at the wedding commented that the resort was amazing and my wedding could not have been better.
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    Brittany Sent on 06/14/2011
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    Wisp went far beyond our expectations. From the wedding coordinator down to her interns to the caterers and bar staff. Everyone was just so nice and accomidating. I was worried the mountain top wouldnt be set up in time for our wedding due to rain, but it was and it looked beautiful. The reception was in the grand lodge and when I walked in, it simply took my breath away. They are VERY professional and well worth the money!
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    Meredith Sent on 02/08/2011
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    Wisp did a wonderful job handling all the details they promised without me having to worry about anything. They were ahead of schedule with room setup and very on top of cleaning everything up as the event went on. Everyone we worked with was very professional and accommodating. And the prices could not be beat!
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    Michael Sent on 10/29/2010
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    We found The Wisp Resort to exceed our expectations for our daughter's wedding reception. The staff at the Wisp was very accomodating, and worked well with our wedding planner, DJ, and photographer. They were open to our needs and provided many suggestions. The food was well prepared and enjoyed by the guests. This was a destination wedding, and having such a qualified group of professionals made our daughter's dreams come true. We would highly recommend The Wisp Resort for your wedding venue.
    Sincerely,
    Michael and Karen
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    Samantha Sent on 08/26/2010
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    Carrie Luekel made my wedding day run smooth and unforgettable!! She went over and above her duties to make our day very special!
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    Tammie Sent on 08/24/2010
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    Event Coordinator, Carrie, was a dream to work with. Can't say enough good things about her - love her, love her, love her.
  • Bethany
    Bethany Sent on 08/09/2010
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    Wisp Resort is an absolutely stunning location. We had a mountaintop ceremony overlooking the lake and valley below, and the views were breathtaking. Wisp also was a great value for the location, much more reasonably priced than other "destination" locations. The food was excellent, as were the staff, and our wedding planner Carrie took care of EVERYTHING. She was extremely helpful and was always willing to answer any questions we had. I was very impressed by the Wisp Resort, and so were our guests. Thanks for everything!
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    Janelle Sent on 04/20/2018
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    We had a great experience with planning our wedding and throughout the wedding day! We had our ceremony under the pavilion on top the mountain in the middle of June, which was simple and beautiful with the natural surroundings. The reception was back down at the mountain mist tent, by the lodge, which was very convenient for our guests staying at the lodge. The food was delicious and everyone was so helpful and professional and the team worked with us to make sure we had exactly what we wanted to make it the wedding we wanted! I would recommend Wisp Resort to future couples!
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    User2491943 Sent on 01/03/2016
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    Our guests are STILL raving about how beautiful and fun our wedding was at Wisp Resort!! When I was searching for venues, I kept hitting roadblock after roadblock. Then my husband suggested Deep Creek Lake. I called Wisp for more information, found out they had the date I wanted AND were within our budget, so I knew it was meant to be! We started working with Andrea, but when she had to leave in the middle of our planning for maternity leave, Kelsey stepped in. We felt extremely comfortable in both of their hands. We actually had our rehearsal dinner (Wispers), ceremony (mountain-top), reception (Mountain Mist Tent), and Sunday brunch (Wispers) at Wisp, so coordinating all of those events and working with both myself and my mother-in-law, took someone very organized, but Kelsey did a great job! Both Andrea and Kelsey - actually, EVERYONE at Wisp - went above and beyond to accommodate us and all of our questions, requests, emails, and more. Some of these included: special menus, dropping off decorations early, many guest bags for check-in, and last-minute guest cancellations. Guests really enjoyed the variety of activities at the resort, from the mountain coaster to the white water rafting to the pool for the little kids! The views from the mountain top ceremony are gorgeous. Guests couldn't stop talking about the beautiful Mountain Mist Tent for the reception.
    The not-perfect rating is due to two snaffus in the reception: the champagne wasn't poured in time and the cake cutting cutlery wasn't ready in time, which made for some awkward pauses to the festivities. I'm not sure where the communications got lost for the timing of those events.
    Overall, though, from the planning, communications, accommodations, and all of the weekend events, everything went very very smoothly! As I said, guests are STILL saying it was the best wedding they've ever attended!
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    User1759739 Sent on 08/11/2014
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    My Husband and I are so happy that we decided to have our Reception at the Wisp Resort. Not only was it convenient to have all our out of town guests stay in the hotel there, but everything was beautiful and we couldn't have asked for more. Andrea, the wedding coordinator, was patient with us throughout the process, and was so helpful. Even though she had many other events on her plate through out the summer, she was always on top of email and getting back to us with answers to our questions. She was really a great help and was so easy to talk to. The food for our receptions was amazing. Our guests were so impressed by the food selection, that they still can't stop talking about how wonderful and delicious it was. We really enjoyed everything, and it was really a great value! We highly recommend the Wisp!
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    Elisabeth Sent on 07/12/2013
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    Wisp resort was a terrific option for our wedding. My husband's family is mainly in Pittsburgh, along with a significant portion of our friend base, and my family was in North Carolina so it was a great middle ground. However, what really set Wisp apart for us was their willingness to work hard to accommodate what we needed. I keep worrying that we were the difficult couple of the summer even though I tried to make things easier on them. My husband's side is Muslim so there were a lot of things that Wisp needed to rearrange to accommodate both sides of our families. They did so terrifically! Andrea is the wedding coordinator there and she outshines everyone! I thought she was just supposed to be a day-of coordinator, but she was so helpful throughout all of the months leading up to the wedding. (We still had to do the decisions and work, but she was extremely helpful with suggestion and accommodating our plans.) The room that they booked for us for our first night was gorgeous, the golf course ceremony site was so tranquil, and the Lodge with the mountain view and sparkling light string chandeliers was perfect. It was great having our wedding in such a vacationy area too since we got to spend quality time with our guests before the big day too!
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    Laura Sent on 07/07/2013
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    The entire staff at wisp was friendly and accommodating to us and our guests. Helpful even in the case of last minute changes. We still have family and friends commenting on the friendliness of front desk staff and even maintenance and cleaning staff at the resort. I would recommend the venue to anyone planning an upcoming event. Andrea made the weekend run flawlessly. Couldn't ask for more.
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    Sharyl Sent on 06/13/2011
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    My daughter's wedding and reception were held at the Wisp Resort. Having visited Deep Creek Lake yearly since she was born, she wanted to be married there. Any question I had was readily answered by the resort staff, whether by email or long distance phone calls as I live in Houston, Texas now. Even though there was a major staff change the day of the wedding the new staff members were well aware of all the arrangements and were very easy to work with and when a minor problem occurred, it was quickly and efficiently handled. It was nice not to have to worry about things and be able to enjoy her wedding. I will highly recommend the Wisp for any type of event you may be planning.
  • Lindsey
    Lindsey Sent on 07/07/2021
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    Professional Staff, Beautiful Venue

    We had our wedding ceremony atop Wisp's breathtaking mountaintop site on 7/2/21. The view was absolutely BREATHTAKING and our guests could not stop talking about its beauty! Marlena and Lisa helped to coordinate the ins and outs of ceremony planning, and they were both extremely helpful and professional throughout the entire process. There were a few instances of miscommunication between Wisp's staff (mainly about chairs needed for the ceremony), but all issues were easily resolved, resulting in the day running very smoothly. Overall, I'd recommend using Wisp resort (and especially the mountaintop site) as an awesome place to host your wedding ceremony.
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    Stephanie Sent on 10/19/2019
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    Timeless wedding!

    My wedding at Wisp was amazing! The ceremony was breathtaking at the Whitewater Pavilion. It was an unforgettable scene and made for some amazing pictures. The Mountain Mist tent was the perfect canvas to make our reception exactly what we wanted. Our guests raved about the food! The wisp team was so accommodating with all our request in the planning process. I’m so glad we made the decision to have our wedding there.
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    Michelle Sent on 09/24/2016
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    My husband and I have a love for Deep Creek as that is where we had our first date, he proposed there, and we have had many date nights there. So it was obvious that our wedding had to be there. We were a bit concerned about a couple of the previous wedding coordinators leaving for new jobs but Jessica and Katie were great to work with. They answered all the many questions that my mom and I had all the time. We got married 9..10.16. The ceremony was on the mountaintop and the reception in the tent and the day could have not been more gorgeous. I can't tell you how many guests commented on how great of a wedding it was. It was a day we will never forget and we will definitely be back to visit many more times to come.
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    Chris Sent on 08/19/2016
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    After looking at several venues in the Deep Creek area, my wife and I visited Katie at the Wisp. We liked the bed and breakfast and farm locations, but there would be a ton of work to do. As soon as we left the Wisp we knew we were going to pick it. There are so many options for the ceremony and reception, the price was comparable to the others, it had many more perks, and Katie was willing to make a lot of the details for us that we didn't want to make. They would come to us with a few options, and we would pick the one we liked the best.
    Another huge selling point for the Wisp is the showcase they hold each spring before wedding season. With one trip and about 4 hours, we were able to set our menu, pick a florist, decide what kind of cake we were going to have, and get details on activities for our guests while they stay at the resort. The Wisp is a great location to have a wedding because there is so much to do at the resort, our guests loved the mountain coaster, zip lines, play grounds, etc.
    To sum it up in a word, the resort and the wedding coordinators made the wedding EASY. And that's what we were looking for. We definitely recommend the Wisp- send Katie an email, you won't be disappointed.
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    Elisabeth Sent on 07/05/2016
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    I had my wedding on 5/29/16. Unfortunately, it rained and we had to change the ceremony location last minute from the ski slope to the lodge. WISP staff did an amazing job at doing this all last minute. Our reception was in the tent, and everything was beautiful. I would highly recommend having your reception in the tent. The only downside was the bathroom location - located in the yurts a walk away. But WISP provided a golf cart for easy access when other guests weren't using it!
    I would not however recommend ever staying at the WISP resort. The staff working the front desk were unaware of so many things including a fire alarm in the middle of the night (they couldn't confirm with guests if it was an emergency or not, and it continued for a good hour at 2am). The rooms are also all in need of major (and I mean major) renovations. In addition, some of my wedding guests had to change in other people's rooms because their room was not ready in time for the 4:30pm ceremony. One of my guests even had to pump in a conference room because her room was not ready! Crazy.
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    Amanda Sent on 06/08/2015
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    We had our wedding at Wisp over Memorial Day weekend, and I want to thank everyone for making the day amazing. Especially Andrea, who always answered all our crazy questions, and helped us every step of the way. She is great to work with, and it helped so much that she was there to assist since we were coming from Pittsburgh. The ceremony site on the mountaintop is what I loved about this venue, its windy but totally worth it. We rented the golf cart for guests to take them from the parking lot to the site, it is a little far so it was helpful and fun. I recommend riding the ski lift down after being married just the 2 of you. It was the only alone time we got during the day and was one of my favorite parts of our wedding. We were able to go in Friday to the Lodge and decorate, which was what I wanted since I had DIY most of my decorations. The windows make the reception area in the lodge really special. We had a buffet with a carving station which was included in the price, and the food was delicious. We set the cocktail hour up to the side of the reception area, and that turned out really nice. We had nothing but compliments about the resort and venue from friends and family. Make sure when guests book a room they call and don't do it over the internet to get the proper room block rate, that was the only issue we had. I also recommend getting rooms in the tower. Our guests also enjoyed he bar on site. Over all, I couldn't of asked for a better day or venue, it was everything we wanted!
  • Danielle
    Danielle Sent on 08/15/2012
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    My husband and I were looking for a place in the Deep Creek Lake area to get married, and we just fell in love with Wisp’s mountain top ceremony location. So, we booked with Wisp!

    I do have to share that the first month into our booking at Wisp, the staff was short a wedding coordinator. With that said, we had a frustrating time getting answers to our questions in a timely manner, among a few other things. We also did not receive the best response from management when we reached out to them to discuss our frustration.

    HOWEVER, even though we did not have a great experience at the beginning of the process, everything completely turned around when they hired their Wedding Coordinator, Andrea! Andrea is just fabulous. She is friendly, has excellent customer service skills, is organized, responsive, and even offers thoughtful suggestions! It was great working with her. My husband and I both felt confident that our big day would go smoothly with Andrea coordinating everything. And it did!

    Our wedding day was even better than we could have imagined. The mountain top ceremony location was beautiful – all of our guests couldn’t stop talking about the great views. The reception was fantastic as well. Everyone said that their entrees were delicious, and it seemed as though everyone had a great time!

    My husband and I both agree that our wedding day was the best day of our lives, and we owe much of that to Wisp and to Andrea for helping everything to go as planned. Several people told us it was the best wedding they had been to. Thank you, Andrea, and thank you, Wisp!

    We would highly recommend Wisp if you are looking to have a wedding in the Deep Creek Lake, MD area – we live 3 hours away, but we love the Deep Creek area and found it was a great location for our guests to travel. Many of our guests enjoyed the amenities at Wisp (like the mountain coaster) and Deep Creek during their stay. 5 stars for Wisp!
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    Jim Sent on 07/04/2011
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    Mountaintop venue was absolutely wonderful, reception very well done.
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    Amy Sent on 05/26/2011
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    Great place for both the ceremony and reception! Everything went smoothly. The guests raved about the food. All the staff were very accomadating. Carrie and her staff were awesome! I had a wonderful, stress-free day all because of the Wisp. I would highly recommend them to anyone in the MD/WV/PA area.
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    Erin Sent on 08/24/2010
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    Carrie took care of everything that we needed for our wedding, and was extremely helpful and resourceful, even down to finding me a hair stylist who would come to the resort! We had a beautiful reception and even the weather was perfect! Definitely recommend Carrie and Wisp Resort for your wedding :)
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    Kelly Sent on 11/12/2019
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    Great wedding weekend at Wisp

    We absolutely loved having our wedding at Wisp! It is such a unique venue with many different options for locations of the ceremony and reception. We chose the outdoor mountaintop ceremony and the Lodge as our reception spot. It fit our style best, and made for a very relaxed yet over the top fun-filled day. We still can't stop talking about how great the entire weekend was! The event coordinators were very helpful. They genuinely cared about our wedding and making everything go as smooth as possible. There were a few communication issues at the beginning of the planning process, but we sorted things out and had no problems for the event. They even stepped in to help wherever they were needed on our wedding day. The costs at this resort do add up very quickly, especially because of some lack of flexibility in the food and beverage packages, but in the end we had a great experience. The food was fantastic and everything really did go very smoothly throughout all the weekend events. All our guests raved about their weekend away with us and we are still hearing fun stories from the weekend. We would certainly recommend this resort as a great wedding venue for any couple!
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    Bobbi Sent on 09/07/2011
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    I just had my wedding, the ceremony and the reception, at the Wisp Resort, August 20, 2011. I worked primarily with Jami Bonitz, and she was there for me every step of the way. She worked with me on any concerns I may have had, and for the most part, anything I wanted that I did not think they would be able to do, SHE made it happen, even if it really was not within her duties. She was great, the venue was great, and the price was moderate. Compared to other venuues in that particular area, the Wisp is pretty fairly priced. Definitely a "must see," if you are looking to have a wedding in the beautiful, Deep Creek Lake area of MD!!!
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    Erin Sent on 06/30/2011
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    The staff at Wisp were extremely helpful and really helped me to make my dream wedding into a reality. They were always willing to answer my questions and helped my actual wedding day be stress free. The wedding planners even helped me with my hair so they definately go above and beyond to make your day perfect!!
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    Jackie Sent on 04/21/2018
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    We got married at Wisp in June 2017. Our ceremony was on top of the mountain under the pavilion which was beautiful. We had a very large guest list and the space in the Mountain Mist tent was perfect to hold everyone for the reception. We were running behind schedule (our fault not the venue) and they did a great job helping to get us back on track. The tent was beautiful and it really helped being able to come in the day before to set up. The banquet coordinator was very accommodating and helped us to achieve the set up we were going for inside. All staff used for the event were great!. The only reason I give 4 stars instead of 5 is because there were a few incidents of things that were not completely communicated with us. But over all we are very happy with our decision and would chose Wisp again and again if given the chance!
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    Lacey Sent on 06/30/2016
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    The resort was beautiful for our wedding, reception, and our rehearsal dinner. It took so much stress away by having everything in 1 location. The day flowed so smoothly all thanks to Katie's on-hand help the night before and day of.
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    User1040258 Sent on 12/09/2012
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    The Wisp was a great place for our wedding. One of the best things about having our wedding there was our coordinator - Andrea. I feel like she really made a big effort from walking me through the planning and recommending vendors, getting our entire wedding party and guests access to the ski lift to attend the mountaintop ceremony, planning a bonfire w/ beer and smores the night before the wedding, accomodating 2 separate food tastings (one for just my Mom and myself), bringing in special rum from Trinidad for my husband's family, helping us set up the favors and decorations for the reception, setting up our overnight bags in a special wedding hotel room, transporting my husband and I around the venue for pictures and coordinating with my vendors, day of coordinator and guests. She was great.

    The only reason I gave a 4 out of 5 for responsiveness was due to the bar manager, Vicky. Our contract stated that they would be able to provide us with an imported rum as part of the bar menu. When it came down to finding the rum it didn't seem like she tried very hard and was somewhat rude about it when we provided her POCs to call regarding it. Fortunately Andrea persevered and helped us out with getting it. Very big kudos go out to her - she was really great and made us feel comfortable about the entire process.

    As for value - I think we faired very well but I did overhear some of the other wedding couples at the tasting and they all had various deals depending on which wedding coordinator they were dealing with. The Wisp seemed to have a lot of turnover at the time we were in the planning process. Also - I would say that the facility could be reonovated. It is a ski lodge and not the Ritz so we weren't expecting state of the art luxury but the venue itself needs to be updated - the rooms were out of date and the indoor facility needs a facelift in most areas.

    Overall I would highly recommend having your wedding here.
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    User1396048 Sent on 10/23/2013
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    Everything was wonderful! The set up was gorgeous and everything up until the day of was incredibly well coordinated and organized. Andrea was very responsive and easy to work with. On the day of there were some miscommunication about the cake cutting/distribution and I had a hard time locating someone to help me but other then that things went very smoothly!
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    Andrew Sent on 08/24/2010
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    The original consultant with whom we worked was extremely unresponsive and difficult to get a hold of, and left many details unresolved until it was almost too late. However, Wisp recognized the problem, replaced her, and we got to work with Carrie. Everything turned around immediately. It was great how quickly they were able to get everything set up, and the wedding reception was beautiful and perfect! We were able to customize our menu, do the decorating we wanted, and bring in our own entertainment. The staff at Wisp even coordinated with all the other contractors (photographer, decorator, bakery, band) on the day of the event so that we didn't have to worry about it.
  • Chelsea
    Chelsea Sent on 08/20/2014
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      4.5 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      2.5 out of 5 rating
    • Flexibility
      4 out of 5 rating
    We had Andrea from the Wisp help us, she was GREAT. She knows her stuff and overall did a good job. The food was AWESOME, everyone talked about how good it was. A few negatives, we were suppossed to have wedding tent until midnight, they staff started tearing down at 10:30. They ran out of miller lite with an hour to go and go rude with me when I told them to get more. Cocktail hour was not great because they were supposed to have an outdoor bar and did not. Ceremony was GREAT, it went smoothly. Overall I would have the wedding there again.
  • U
    User1229929 Sent on 07/06/2013
    3.5 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      4 out of 5 rating
    We had a great wedding! Staff was flexible to work with and wedding planner was very helpful which made for a great experience. My only complaint would be that not all of our guests came to the wedding so we overpaid and were unable to get the extra food we paid for and no reimbursement. Overall was a very nice venue for the wedding!
  • R
    Robyn Sent on 12/10/2016
    1.2 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      2 out of 5 rating
    I had a terrible experience with my wedding here. The staff did the bare minimum, we were charged for things that were not originally discussed,it was hard to get ahold of anyone, my room was wrong when I first arrived, I went between two coordinators through the entire process and things were constantly getting confused and repeated, I could go on. The venue isn't worth the price, the hotel is nothing fancy, and I can't state enough how bad the staff was to work with. I regret holding my wedding here, though my wedding day was overall a good experience in itself.
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