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Quality of service
0 out of 5 rating
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Average response time
0 out of 5 rating
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Professionalism
0 out of 5 rating
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Value
2.5 out of 5 rating
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Flexibility
4 out of 5 rating
Although I followed Vintage Confection's advice and ordered with 3 months advance notice and also followed-up with an email confirmation two weeks before the order was due, my order did not arrive on the scheduled date. When I contacted Vintage Confections about the missing order (email and telephone) it was two days before a reply that my order was neither made nor shipped.
Obviously, I found both the reliability and the communication skills of Vintage Confections to be unprofessional and disappointing.
On the plus side, they did what they could to salvage the situation (not completely effective) and I have no complaints about the quality of the product.
Nonetheless, I do not plan to do any future business with Vintage Confections.