While I did not buy my gown at Tie the Knot Bridal, I cannot say enough about their customer service. I live in Washington, DC, and had to carry my gown on an airplane to Ft. Myers (by stuffing it in the overhead compartment). Despite several last minute, somewhat desperate, searches for a place that would steam my crumpled gown in time for my wedding, I found Jackie, at Tie the Knot Bridal. Whew - what a relief! She accommodated my last minute request and had my gown ready within 24 hours, and it looked PERFECT. Other dry-cleaning places offered to steam my gown for $250.00, with several days notice, but Jackie handled it promptly for a fraction of that price. She is awesome - so friendly and courteous. If I ever was to buy a wedding gown again -- hopefully not though :) -- it would be from Tie the Knot Bridal, based on the amazing customer service alone (and, well, the beautiful salon and gowns displayed too). THANK YOU Jackie for making my dress look gorgeous, and for putting me at ease!

I cannot say enough how much I love Tie The Knot, and how much I LOOOOVVVEEEE my wedding dress and veil!!!!!!! I want to wear it forever!!!

They were the first and only Bridal place I went to! And my dress was the 3rd dress I tried on! Everyone there was so amazing to work with! I could call anytime I needed to and talk to any of the staff members, and they were ALWAYS welcoming and so nice to me!

I really cannot thank them enough for helping me with everything, and taking such good care of me!!!

Thank you, thank you, thank you!!!!
Xoxo
Mrs. Alexis Puleio

Hillary and her team at Tie the Knot are energetic, fun and fashionable! They gave me a lot of help and direction for veil, jewelry and of course the dress! I couldn't have done it without them!!!

Words can not express how thankful I am for the beautiful pieces and customer service I received while working with all the lovely ladies at Tie The Knot! Each of them are so talented and very creative in their own way. Hilary was such a joy to work with as she always has an up-beat and positive personality. Maria has a great eye for style and helped me pick out all of my beautiful bridal attire. Jackye- she is a really special woman. She went above and beyond to make my big day so very special and has incredible style about her. Sherri did my alterations and what a beautiful job she did! Everyone at Tie The Knot was so accommodating and worked very hard to make me feel like a princess for my wedding. They were more than just professional- they were personal and made my experience there unforgettable. Overall, I give Tie The Knot- and all of the wonderful individuals there- my highest recommendation!

Hillary the owner of Tie the Knot is amazing! When starting out searching for wedding dresses I ended in tears after every shop we went it to, until my mother and I found Tie the Knot. I had a Lazaro sheath dress in mind when I went into the store. Hilary sat my mother and I down and did an interview with us which was so fun and unique to get a feel for my style/personality. Then took us into a cozy fitting room where she gave me a slip to wear (as opposed to every other store I went to where I was in my panties feeling umncomfortable with a stranger!). Then she brought in about three dresses based upon her analysis of ME and....one of them was the Lazaro dress I went there to see!

Amazing! The whole experience, so personal. I ended up with a dress I never would have imagined me in, but Hilary found the true me!

Thank you!

I could not have asked for a better experience when shopping for a wedding dress. Extremely professional service and high end couture collections...you'll find the dress of your dreams here for sure! Everyone working here is dedicated to you and making your wedding and your wedding day PERFECT and uniquely yours! Tie the Knot really cares about you and making the bride look and feel beautiful on their special day.