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Weddings

The Paperbag Reviews

The Paperbag View more information

Reviews

4.9 out of 5 rating
78 Reviews
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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96% Recommended by couples

Awards

78
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
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    Dayanira T. Sent on 10/31/2023
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    very professional and listen to my needs and help me find what I was looking for

    happy I went there and happy with the choice I got
  • Walter
    Walter S. Sent on 08/27/2020
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    Great experience and customer service

    Liz and her associates were extremely helpful throughout the process. We went in with few ideas and once we told them to Liz she knocked the rest out of the park. She was very responsive through email and calls, quick turn around, and great pricing. They know how to make the process as smooth as possible for the wedding invitations. Great people doing great things. Support your small businesses!

    The Paperbag's reply:

    Walter,
    Thank you so much for this awesome review. You and Kristine have been so great to work with as well! Thank you for the opportunity to help you with your invitations. Hope to work with you both again. ~ Liz
  • Kelsey
    Kelsey Sent on 08/28/2020
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    Amazing Experience

    Invitations were in of the things I didn’t want to deal with for my wedding. I walked into Liz’s store and she was so patient and helpful. I first stopped in her store in early March before the pandemic hit and didn’t order invitations until late July. Liz kept in constant contact with me, made all the changes I requested, offered her advice, and went above and beyond to help me with my invitations. She was so helpful, patient, responsive, and kind during the whole process. I’ve been told my invitations look like they’re for the royal wedding...they are that beautiful. Liz is truly great at what she does and was well worth the money spent!

    The Paperbag's reply:

    Kelsey,
    Thank you so much for this incredible review. I am so happy that I was able to help you out so much with your invitations. You were wonderful to work with. This was a very trying time for you to be planning your wedding. I love helping with such an important part of the wedding! I look forward to working with you again soon! ~ Liz
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  • R
    Regina Sent on 09/10/2020
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    Wonderful Experience- High Quality Product

    When we started to look for invitations, the first thing we did was go online. I honestly thought it was the only option these days. However, we quickly realized that method was not for us. We needed a little more guidance. So we brought up Google to see if in-person stationary stores still existed. Lo and behold we found the Paperbag! It was a joy working with Liz. She really helped us consider all of our options and made sure all the details were correct before we printed. It was wonderful to have such a personal touch on such an important wedding detail.
  • Lindsay O'Neill
    Lindsay Sent on 11/22/2019
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    Breathtaking!!

    The ladies at The Paperbag were not only helpful, but accommodating to everything we had asked for or needed. There were so many different options, it was a lot of fun just to piece our invitation together!

    The Paperbag's reply:

    Lindsay,

    Thank you so much for your review. It was a pleasure working with you and your mom! We had a lot of fun as well!
    Liz and Alida
  • Dr Janet
    Dr Janet B. Sent on 05/15/2019
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    Best stationary store ever

    Liz is absolutely a dream to work with. She is doing my daughters wedding invitations and is simply as good as it gets. Thank you Paperbag, I will use you for all my future stationary needs!!

    The Paperbag's reply:

    Janet,
    Thank you so much for the wonderful review, I appreciate the opportunity to help you with your daughter's wedding! You have been such a pleasure to work with!
    Liz
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    Janel Sent on 10/10/2018
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    Out of all the wedding expenses I’ve paid for, this was by far the BEST decision I’ve made! Liz was incredible. She gives you knowledge of ettiquette and “the wedding way” that you can’t get anywhere else! She handles everything and makes it a smooth, stress free, easy process! I am so grateful for her! Don’t shop around, you’ve found the best place, go see Liz!

    The Paperbag's reply:

    Janel,
    Thank you so much!!! I've enjoyed working with you!
    Liz
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    Bradford N. Sent on 11/12/2018
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    Married 10/20/2018

    What a wonderful experience working with Liz Richmond and her staff. From the beginning they took our ideas and made them into reality. The selection and knowledge of weddings and all the newest details was so helpful not to mention their ability to address and mail. A must if you want it done right!

    The Paperbag's reply:

    Brad -
    Thank you so much for the kind words! You and Fresia were wonderful to work with! So happy to have been able to help with your invitations!
    Liz
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    Lisa Sent on 10/02/2018
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    Liz was absolutely fantastic. She didn’t try to oversell, and is a font of knowledge where wedding invitations are concerned - when they should be mailed, when to receive RSVPs, etc. I have no reservation whatsoever in recommending this company. Excellent, excellent, excellent.

    The Paperbag's reply:

    Lisa -
    Thank you so much for the glowing review! You and Bob were absolutely wonderful to work with as well. Hope the wedding is fabulous this weekend!
    Liz
  • Olivia
    Olivia Sent on 10/14/2018
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    Liz was absolutely wonderful! I came in with my mother to start looking at wedding invitations and she was so helpful! When my fiancé came back with me, she had all of our notes and books ready for us to look at and solidify our invitations. She went above and beyond to explain the proper way to address them and where to go/how to mail them! Plus when I came back later to find thank you notes, Liz helped me find exactly what I was envisioning! Definitely recommend The Paperbag to anyone for wedding invitations, thank you notes, or any stationary needs!

    The Paperbag's reply:

    Olivia,
    Thank you so much! You, your mom and your fiance (now hubby!) were a lot of fun to work with and it was wonderful getting you exactly what you wanted.

    Liz
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    Jennifer Sent on 10/10/2018
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    The Paperbag was recommended to me for my wedding invitations and I could not have been happier with the service. I was able to walk in and out in one meeting with my invitations ordered along with everything else I needed at a reasonable price. They have everything from invitations, stamps, programs and monogrammed napkins. I will admit I was slightly unprepared when I went to go over the invitations but it did not matter because the owner was so knowledgeable and attentive that she helped me through everything and conveyed perfectly what I wanted on the invitations. When I went home I immediately recommended them to two other girls I know getting married this year. I highly recommend this vendor!

    The Paperbag's reply:

    Jennifer,
    Thank you so much for your kind words! It was a pleasure working with you both on everything! I hope you had a fantastic time at your wedding!
    Liz
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    Jacki Sent on 10/10/2018
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    I cannot say enough good things about The Paperbag! I had searched every website imaginable for the perfect wedding invitation and do not exaggerate when I say I looked at over a 1000. I went in and sat with Liz and she immediately knew what I needed. When she mentioned the word custom, my eyes saw $$$, but she was able keep it within my budget. She directed me to a local artist, who provided me with custom artwork that Liz then sent to her printer. She also worked with the fine details of the font and spacing, knowing exactly what would make them look perfect! I had the most beautiful invitations that everyone absolutely loved and got to work with wonderfully inviting people!

    The Paperbag's reply:

    Thank you so much, Jacki. It was a pleasure being able to help you create exactly what you wanted with the help of our calligrapher/artist. I enjoyed working with you!
    Liz
  • Caitlin
    Caitlin Sent on 10/20/2018
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    Fantastic service

    My husband and I ordered our wedding invitations from The Paperbag and I'm so glad we did. We had considered using an online site, but the customer service and wide range of options available at The Paperbag made all the difference. I wasn't really sure what I wanted, but the owner was so great at pulling different styles and helping me narrow down the options. The finished product was beautiful, high quality, and felt really personalized to my husband and myself. Do yourself a favor - instead of giving yourself the headache of trying to order invitations online, go to The Paperbag and let them help you through the process!

    The Paperbag's reply:

    Caitlin,
    Thank you for the wonderful compliments. It was a pleasure helping you pick just the right invitation for you both!
    Liz
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    Julie Sent on 12/21/2018
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    Great service & invitations at an affordable price!

    Liz at The Paperbag was amazing to work with! She was patient, incredibly helpful, responsive, and accommodating throughout the entire process. Our invitations were exactly what we envisioned at an affordable price! I would recommend The Paperbag to anyone!

    The Paperbag's reply:

    Julie,
    Thank you so much for your kind words. You and your mom were a delight to work with! I'm so glad everything went just as you envisioned!

    Liz
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    Eric Sent on 01/21/2018
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    Liz is wonderful to work with. Helped us pick the perfect invitation which designed, proofed and delivered to us in 10 days. Def exceeded our expectation and came in under budget which was a wonderful surprise

    The Paperbag's reply:

    Eric,
    Thank you for your review of our services. So glad we could exceed your expectations! Hope the wedding was fantastic!
    Liz
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    Beverly Sent on 03/30/2017
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    I had napkins printed and they came out beautiful. Just as I wanted.
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    Letitia Sent on 11/28/2016
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    Liz is wonderful and patient. Helpful with any and all changes we had. Price was good too.

    The Paperbag's reply:

    Thank you Tish! Hope your wedding was wonderful!
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    Lisa Sent on 11/28/2016
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    Absolutely the best price and service anywhere. We gave Liz a budget and she never showed us anything over the budget. She was actually $800 under budget and had so many ideas for our day. Would highly recommend anyone to try The Paperbag no matter what your budget. The service was awesome!!! Much better then using the internet for such an important day!!!!

    The Paperbag's reply:

    Thank you so much for the great review!
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    Trish Sent on 03/21/2017
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    My daughter's wedding was in October of 2016. Liz was amazing at the Paperbag. I never expected all the raves when our guests got their invitations. So many compliments. The best rave I got sounded like this. Beautiful envelope professionally addressed. The ribbon was like a little present just for us. When you open the invitation the bling sets the stage for what is to come at the wedding. Absolute perfection! My daughter saw a similar invitation elsewhere and Liz had it recreated just for her. We couldn't have asked a better experience from Liz and the Paperbag. Thank you again Liz.

    The Paperbag's reply:

    Trish,
    Thank you for your kind words. It was a real pleasure working with you and Tara! I'm so glad you trusted us to recreate the design (in Tara's colors) that Tara wanted. Hope to work with you again in the near future
    Liz
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    Bridget Sent on 11/30/2016
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    Liz and Alida were such a big help with our invitations, programs, and place cards. They have a large selection and were very patient with us. Liz promptly returned emails and was quick to alleviate any stress I had; especially when we had to make last minute changes. We will definitely continue to work with them for future events!

    The Paperbag's reply:

    On behalf of Alida and myself, thank you! You were wonderful to work with as well. It was our pleasure
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    Marybeth Sent on 11/29/2016
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    Liz is wonderful to work with!! She has wonderful ideas and creative suggestions at every step. She understands how important your event is and does not stop until you are happy!!!

    The Paperbag's reply:

    Thanks Marybeth! It was a pleasure helping you with your son's wedding!
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    Bradley Sent on 12/13/2016
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    We went in looking for specific Save the Dates, and left with our full wedding invitations chosen as well as our Thank You cards for our shower! There were so many options for invitations that everyone is sure to find something that fits for them! Working with Liz was simply amazing! She was always so accommodating and took such great care of us! We couldn't have been any happier with our invitations and the experience we had with The Paperbag. Definitely our go to place from now on!

    The Paperbag's reply:

    Bradley - Thank you for the wonderful review! It was my pleasure! You and Matthew were (and are) wonderful to work with. I'm so glad you found the perfect wedding invitations (sorry about not being able to help you with the Save the Dates). Looking forward to working with you in the future!
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    Heather Sent on 01/25/2017
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    My now husband and I were looking for original invites for our unique wedding. We also did not want to spend an arm and a leg. Working with Liz at the Paperbag was absolutely fantastic. She was flexible with both of our work schedules and did not stop until we had what we wanted. I came to Liz with a wild design idea for our I Do At The Zoo and she helped make the vision in my head a real piece. We were able to create a personalized invite package that created the perfect kick off to our wedding plans.
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    Julie Sent on 04/27/2016
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    I can't say enough about the wonderful experience I had working with Liz! I live in Philadelphia, but traveled to Allentown just to order invitations and am so happy that I did. I had a few specific requests (lining my envelopes with a nautical map) and while others had told me it was too difficult (or was going to cost a fortune), The Paperbag said, "Sure, we can do that"! I really enjoyed working with them, and appreciated the knowledge and experience. It's very comforting to know you can say, "I trust your advice" and really mean it! The number of compliments I received on my invitations was just icing on the cake.

    The Paperbag's reply:

    Julie,
    Thank you so much for your kind words! It's been a pleasure helping you create your invitations, menu cards and tags. You and your mom were so great to work with! Have s fantastic time at your wedding!
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    Doug Sent on 11/28/2016
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    Liz is the best! She will spend as much time with you as need. More importantly, she is honest and will not try and upwell you on a more expensive product. I would highly recommend Liz.

    The Paperbag's reply:

    Thanks Doug! It was my pleasure helping you both!
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