The Nordstrom Wedding Suite Reviews
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4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
190 Reviews
91% recommend it
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Quality of service 4.5 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
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Samantha Sent on 07/03/20195 out of 5 rating
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Nordstrom review
Had a great experience here trying on wedding dresses. Call ahead if you have a specific dress you want to try on to be sure they have it available for you.Had a great experience here trying on wedding dresses. Call ahead if you have a specific dress you want to try on to be sure they have it available for you. -
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Brianna Sent on 10/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I did not buy my dress here but I did pick up my undergarments at their salon. They had exactly what I was looking for after listening to my questions and even made some suggestions I hadn't thought of. If your dress is backless like mine was, their strapless bra with the side sticky flaps is what you need!I did not buy my dress here but I did pick up my undergarments at their salon. They had exactly what I was looking for after listening to my questions and even made some suggestions I hadn't thought of. If your dress is backless like mine was, their strapless bra with the side sticky flaps is what you need! -
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Mimi Sent on 08/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had such an incredible experience with the Nordstrom Wedding Suite team! I have always been a loyal Nordstrom shopper, so it was no surprise to me that the Wedding Suite was an incredible shopping experience. I honestly felt like the whole Bridal suite team was a part of my dress journey. Ashley Doll was my first bridal consultant and helped me find the dress of my dreams, a beautiful Ines Di Santo! Throughout the alternations process, I got to know the whole team and always felt comfortable and taken care of. I would recommend any bride to go to Nordstrom’s to find their perfect I DO attire.I had such an incredible experience with the Nordstrom Wedding Suite team! I have always been a loyal Nordstrom shopper, so it was no surprise to me that the Wedding Suite was an incredible shopping experience. I honestly felt like the whole Bridal suite team was a part of my dress journey. Ashley Doll was my first bridal consultant and helped me find the dress of my dreams, a beautiful Ines Di Santo! Throughout the alternations process, I got to know the whole team and always felt comfortable and taken care of. I would recommend any bride to go to Nordstrom’s to find their perfect I DO attire.-
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Kelleen Sent on 05/26/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My dress was gorgeous and exactly what I wanted. The Bridal Consultant was wonderful to work with and understood exactly what I was looking for. The dress and alterations were affordable and came in very quickly!My dress was gorgeous and exactly what I wanted. The Bridal Consultant was wonderful to work with and understood exactly what I was looking for. The dress and alterations were affordable and came in very quickly! -
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Nicole Sent on 03/01/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What a great experience I had at the Nordstrom bridal suite!! Everyone was amazing and treated me and my family amazing!! I absolutely love my dress and it fit me perfect!!! Thank you to everyone!What a great experience I had at the Nordstrom bridal suite!! Everyone was amazing and treated me and my family amazing!! I absolutely love my dress and it fit me perfect!!! Thank you to everyone! -
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Holly Sent on 12/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I made my very first dress appointment with Nordstrom thinking that it would be a good "warm-up" place, but I wouldn't actually find my dress. When I began to describe to Amanda the designers I liked she suggested I try on a dress by a new designer that I had never heard of. Seeing the dress on the hanger would not have influenced me to try it on, but I went with Amanda's suggestion and I'm so glad I did. The moment I tried it on, I knew it was the dress to beat and no other dress even came close. It was the second dress I tried on and I would have never found it without Amanda's help.I made my very first dress appointment with Nordstrom thinking that it would be a good "warm-up" place, but I wouldn't actually find my dress. When I began to describe to Amanda the designers I liked she suggested I try on a dress by a new designer that I had never heard of. Seeing the dress on the hanger would not have influenced me to try it on, but I went with Amanda's suggestion and I'm so glad I did. The moment I tried it on, I knew it was the dress to beat and no other dress even came close. It was the second dress I tried on and I would have never found it without Amanda's help. -
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Eleanor Sent on 11/16/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found the perfect dress, though it was hard for me to see it at the time. The assistant and my Matron of Honor could see it straight away, even allowing fro the fact that I was planning to loose a significant amount of weight (which I did). They did order a size way too big, based on my initial measurements so when it came in from Paris all made up, I was shocked by how much it looked just like a sack of potatoes on me. But their skilled seamstress, Ha, did an amazing job with the alterations and choosing the right breast cups that when I had the final fitting I was overjoyed. She was even able to make my family tartan sash fit perfectly on the shoulder of the dress.Found the perfect dress, though it was hard for me to see it at the time. The assistant and my Matron of Honor could see it straight away, even allowing fro the fact that I was planning to loose a significant amount of weight (which I did). They did order a size way too big, based on my initial measurements so when it came in from Paris all made up, I was shocked by how much it looked just like a sack of potatoes on me. But their skilled seamstress, Ha, did an amazing job with the alterations and choosing the right breast cups that when I had the final fitting I was overjoyed. She was even able to make my family tartan sash fit perfectly on the shoulder of the dress.-
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Ariel Sent on 03/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found my wedding dress during my appointment at the Tyson's Corner Nordstrom Wedding Suite. Very helpful and friendly staff who helped me find the PERFECT dress for my day! As an out-of-town bride, they made it very easy to schedule fittings around when I was in town and I knew I could rely on them for my dress needs.Found my wedding dress during my appointment at the Tyson's Corner Nordstrom Wedding Suite. Very helpful and friendly staff who helped me find the PERFECT dress for my day! As an out-of-town bride, they made it very easy to schedule fittings around when I was in town and I knew I could rely on them for my dress needs. -
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Stephanie Sent on 02/03/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone at the Wedding Suite was so helpful for everything that we needed. They were very patient with us as we made our decisions and the alterations team were very detail oriented. We purchased multiple dresses (bridal gown, MOB dress, bridesmaid dress) and were very happy with the quality that we found in every aspect of our purchase.Everyone at the Wedding Suite was so helpful for everything that we needed. They were very patient with us as we made our decisions and the alterations team were very detail oriented. We purchased multiple dresses (bridal gown, MOB dress, bridesmaid dress) and were very happy with the quality that we found in every aspect of our purchase. -
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Brittani Sent on 02/16/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Seriously I would go back to Nordstrom Wedding Suite in a HEARTBEAT. I had so many complications with my dress because I went in knowing exactly what I wanted - which was not yet sold through Nordstrom. After a bit of back and forth on when they would be getting it so that I can actually order it, they literally jumped through hoops to order the dress of my dreams. Silvia especially, communicated with me consistently to make sure that I knew not to worry and that my dress would be ready on time and she lived up to all of her promises. I tried my dress on for the FIRST time a month before my wedding (seriously), and she made sure that all the alterations were done immediately. I love her. They were my heroes.Seriously I would go back to Nordstrom Wedding Suite in a HEARTBEAT. I had so many complications with my dress because I went in knowing exactly what I wanted - which was not yet sold through Nordstrom. After a bit of back and forth on when they would be getting it so that I can actually order it, they literally jumped through hoops to order the dress of my dreams. Silvia especially, communicated with me consistently to make sure that I knew not to worry and that my dress would be ready on time and she lived up to all of her promises. I tried my dress on for the FIRST time a month before my wedding (seriously), and she made sure that all the alterations were done immediately. I love her. They were my heroes. -
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Annie Sent on 09/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone was so helpful and listened to exactly what I wanted. I am very picky and was looking for a very simple dress and was not looking to spend a lot of money. My bridal consultant found the perfect dress for me and I had everything I needed in less than an hour. After my dress was picked out, the fittings went really well and I chose the bustle that I wanted. Since my MOH lives out of town and couldn't be there, the bridal consultant recorded a video to show how to bustle the dress on my wedding day.Everyone was so helpful and listened to exactly what I wanted. I am very picky and was looking for a very simple dress and was not looking to spend a lot of money. My bridal consultant found the perfect dress for me and I had everything I needed in less than an hour. After my dress was picked out, the fittings went really well and I chose the bustle that I wanted. Since my MOH lives out of town and couldn't be there, the bridal consultant recorded a video to show how to bustle the dress on my wedding day. -
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Kim Sent on 02/14/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am SO glad that I bought my dress from Nordstrom. They were the absolute best and made sure that everything was perfect. They even shipped my dress out of state to another Nordstrom since I did not live in the same state where my wedding was. Everything was effortless and all of the people working there were amazing.I am SO glad that I bought my dress from Nordstrom. They were the absolute best and made sure that everything was perfect. They even shipped my dress out of state to another Nordstrom since I did not live in the same state where my wedding was. Everything was effortless and all of the people working there were amazing. -
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Jennifer Sent on 10/01/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My dress was a rush delivery. The staff was amazing. They responded to phone calls and emails quickly. And the dress is beautiful!My dress was a rush delivery. The staff was amazing. They responded to phone calls and emails quickly. And the dress is beautiful! -
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Mallory Sent on 09/07/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My experience here was fun, comfortable, and definitely 5 stars. Erin was amazing and patient, and pulled the perfect selections of dresses - one of which ended up being The Dress. She was a total joy to work with! The gown selection is great and there are all kinds of price points to fit in one's budget. I also had my alterations done here and was more than satisfied with both the quality of work and the price of the alterations. My dress fits like a dream and makes me feel gorgeous in it! We are t-minus three days until the wedding, but I already felt compelled to leave my review here because it was outstanding customer service. Thanks Erin, and the rest of the Nordstrom Wedding Suite - Michigan Avenue team! You have helped make me a very happy bride!My experience here was fun, comfortable, and definitely 5 stars. Erin was amazing and patient, and pulled the perfect selections of dresses - one of which ended up being The Dress. She was a total joy to work with! The gown selection is great and there are all kinds of price points to fit in one's budget. I also had my alterations done here and was more than satisfied with both the quality of work and the price of the alterations. My dress fits like a dream and makes me feel gorgeous in it! We are t-minus three days until the wedding, but I already felt compelled to leave my review here because it was outstanding customer service. Thanks Erin, and the rest of the Nordstrom Wedding Suite - Michigan Avenue team! You have helped make me a very happy bride! -
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Misty Sent on 12/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am already a dedicated Nordstrom customer, so I thought it was hilarious to think about getting my wedding dress there. Then the designer I liked came through on a trunk show with my favorite dress.
I was paired up with Heather Chavira. She did such a great job working with me. I tried on my dress and knew it was the one. From there, Heather worked to find me accessories to compliment the dress. She came up with clever ideas like using bridal headband as a sash for the dress. She also found a veil they perfectly complimented my dress, even though it was a different designer. She also helped my find earrings, a bracelet, my shoes, and a crystal comb for my hair. She honored my budget when shopping for accessories, and still managed to bring my vision to life.
Additionally, she worked my personal point days so that I was able to use a lot of points to purchase my accessories.
The dress selection is much broader than you'd expect, and they have regular trunk shows. Great experience with couches, big fitting rooms, and designated areas for your friends and family to watch you modelI am already a dedicated Nordstrom customer, so I thought it was hilarious to think about getting my wedding dress there. Then the designer I liked came through on a trunk show with my favorite dress.
I was paired up with Heather Chavira. She did such a great job working with me. I tried on my dress and knew it was the one. From there, Heather worked to find me accessories to compliment the dress. She came up with clever ideas like using bridal headband as a sash for the dress. She also found a veil they perfectly complimented my dress, even though it was a different designer. She also helped my find earrings, a bracelet, my shoes, and a crystal comb for my hair. She honored my budget when shopping for accessories, and still managed to bring my vision to life.
Additionally, she worked my personal point days so that I was able to use a lot of points to purchase my accessories.
The dress selection is much broader than you'd expect, and they have regular trunk shows. Great experience with couches, big fitting rooms, and designated areas for your friends and family to watch you model -
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User2377281 Sent on 10/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love Nordstrom. I ordered my wedding dress was a Tadashi Shoji and it arrived quickly. I wanted a simple and elegant dress, more of a gown than a traditional wedding dress, and I found the perfect dress at Nordstrom that was well within my budget.Love Nordstrom. I ordered my wedding dress was a Tadashi Shoji and it arrived quickly. I wanted a simple and elegant dress, more of a gown than a traditional wedding dress, and I found the perfect dress at Nordstrom that was well within my budget. -
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Stefanie Sent on 03/01/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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I wanted quality Bridesmaid dresses for my girls, so I went to Nordstrom. Every wedding I was in I was in a cheap gown and had to spend a ton on alterations since the dress didn't fit correctly. My logic when it came to my day is buy a better quality dress for more money and save yourself on the alterations. Outside of 2 of my girls no one needed alterations. The girls that needed it was due to pregnancy. The measurements on the girls were perfect and they loved their dresses. The biggest reason why I ended up choosing Nordstrom besides the fact that I shop at Nordstrom myself, is that if a size did not fit a girl I had the option to swap out their sizes up to 3 months in advance. The girls loved that and some of them did lose weight and did swap out for a new size, so it saved them on the alterations. Trust me when I say you are better off going to Nordstrom and getting your girls a quality gown.I wanted quality Bridesmaid dresses for my girls, so I went to Nordstrom. Every wedding I was in I was in a cheap gown and had to spend a ton on alterations since the dress didn't fit correctly. My logic when it came to my day is buy a better quality dress for more money and save yourself on the alterations. Outside of 2 of my girls no one needed alterations. The girls that needed it was due to pregnancy. The measurements on the girls were perfect and they loved their dresses. The biggest reason why I ended up choosing Nordstrom besides the fact that I shop at Nordstrom myself, is that if a size did not fit a girl I had the option to swap out their sizes up to 3 months in advance. The girls loved that and some of them did lose weight and did swap out for a new size, so it saved them on the alterations. Trust me when I say you are better off going to Nordstrom and getting your girls a quality gown. -
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User2427709 Sent on 11/15/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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My husband bought his tux and shirt and bow tie here, the staff were very helpful in teaching how to tie the tie and also in getting alterations of the tuxedo.My husband bought his tux and shirt and bow tie here, the staff were very helpful in teaching how to tie the tie and also in getting alterations of the tuxedo. -
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Kathryn Sent on 12/16/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I purchased my dress at the Nordstrom Beachwood Place store near Cleveland, OH. Given that I did not want a traditional wedding dress, I fully expected that the salespeople wouldn't quite know what to make of me. Instead, they were fabulous. They didn't bat an eye at the fact that I wanted to wear a black ballgown for my wedding, and they helped me select a gorgeous dress that was perfect for me. I also had my alterations done in the bridal shop. It was an amazing experience. The women were friendly, professional and executed my alterations with perfection. They made recommendations I wouldn't have otherwise considered that really enhanced my look. I would highly recommend Nordstrom for wedding dressed, both traditional and non-traditional.I purchased my dress at the Nordstrom Beachwood Place store near Cleveland, OH. Given that I did not want a traditional wedding dress, I fully expected that the salespeople wouldn't quite know what to make of me. Instead, they were fabulous. They didn't bat an eye at the fact that I wanted to wear a black ballgown for my wedding, and they helped me select a gorgeous dress that was perfect for me. I also had my alterations done in the bridal shop. It was an amazing experience. The women were friendly, professional and executed my alterations with perfection. They made recommendations I wouldn't have otherwise considered that really enhanced my look. I would highly recommend Nordstrom for wedding dressed, both traditional and non-traditional. -
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User2491934 Sent on 01/03/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Nordstrom Wedding Suite saved me! Just weeks before the wedding, I had a breakdown regarding the dress I was wearing, which was restyled from my mom's wedding dress - was it really what I wanted?! After many tears, crying to my fiance/husband, I figured out that I would wear it for the ceremony and pictures, but then find a reception dress where I would be more comfortable for dinner and the remainder of the night. One of my bridesmaids accompanied me to Tyson's Corner, where I had made an appointment. Unfortunately, I don't remember the name of the woman who helped us, but she was extremely helpful and kind! After trying on some dresses, we figured out what I was looking for, which was actually a short white bridesmaids dress. Even better, it was under $100! It was perfect and I was so relieved to find what I wanted! The dress arrived within days, allowing time to make some slight alterations. I am so happy with my decision for a second dress and Nordstrom Wedding Suite came to the rescue!Nordstrom Wedding Suite saved me! Just weeks before the wedding, I had a breakdown regarding the dress I was wearing, which was restyled from my mom's wedding dress - was it really what I wanted?! After many tears, crying to my fiance/husband, I figured out that I would wear it for the ceremony and pictures, but then find a reception dress where I would be more comfortable for dinner and the remainder of the night. One of my bridesmaids accompanied me to Tyson's Corner, where I had made an appointment. Unfortunately, I don't remember the name of the woman who helped us, but she was extremely helpful and kind! After trying on some dresses, we figured out what I was looking for, which was actually a short white bridesmaids dress. Even better, it was under $100! It was perfect and I was so relieved to find what I wanted! The dress arrived within days, allowing time to make some slight alterations. I am so happy with my decision for a second dress and Nordstrom Wedding Suite came to the rescue! -
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Carter Sent on 08/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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I definitely recommend Nordstrom's Wedding Suite! I had my one and only consultation at the Wedding Suite in Brea, CA and Sana was truly helpful. She brought both dresses that I said I liked and a couple that weren't on my list. The fifth and final dress that I tried on was the one I picked for my wedding and I couldn't have been happier. It definitely was not one that I ever thought I'd wear. The whole experience was very easy and comforting. I had all my dress fittings at the Wedding Suite in Houston, TX, closer to where the wedding venue was. The ladies there couldn't have been any nicer and the tailor was super nice. I can't recommend a better place than Nordstrom for wedding dress shopping.I definitely recommend Nordstrom's Wedding Suite! I had my one and only consultation at the Wedding Suite in Brea, CA and Sana was truly helpful. She brought both dresses that I said I liked and a couple that weren't on my list. The fifth and final dress that I tried on was the one I picked for my wedding and I couldn't have been happier. It definitely was not one that I ever thought I'd wear. The whole experience was very easy and comforting. I had all my dress fittings at the Wedding Suite in Houston, TX, closer to where the wedding venue was. The ladies there couldn't have been any nicer and the tailor was super nice. I can't recommend a better place than Nordstrom for wedding dress shopping. -
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Darcey Sent on 09/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Whitney Quinlan at the Westfield Topanga in Canoga Park was professional, helpful, knowledgeable, and responsive from the start! She worked to build a great rapport with me at my first dress appointment all the way until the last one. Whitney offered deadlines for ordering my dress, set up timely appointments, and even assisted in options to support the financial aspect. Prior to the final dress fitting, I was very specific about certain details including veil length and steaming of the dress. Whitney worked with her manager and team to meet and exceed my expectations! The bridal gown is not a part of the wedding that any bride takes lightly. I trust Whitney and would highly recommend her to any of my family and friends for their bridal gown needs. Thank you for such a positive and delightful experience at Nordstrom Wedding Suite all due to Whitney Quinlan!Whitney Quinlan at the Westfield Topanga in Canoga Park was professional, helpful, knowledgeable, and responsive from the start! She worked to build a great rapport with me at my first dress appointment all the way until the last one. Whitney offered deadlines for ordering my dress, set up timely appointments, and even assisted in options to support the financial aspect. Prior to the final dress fitting, I was very specific about certain details including veil length and steaming of the dress. Whitney worked with her manager and team to meet and exceed my expectations! The bridal gown is not a part of the wedding that any bride takes lightly. I trust Whitney and would highly recommend her to any of my family and friends for their bridal gown needs. Thank you for such a positive and delightful experience at Nordstrom Wedding Suite all due to Whitney Quinlan! -
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User2095802 Sent on 04/13/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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The girl at the jewelry counter helped me find my earrings and bracelets as well as all of my bridesmaids gifts! She was sooooo helpful and patient with me.The girl at the jewelry counter helped me find my earrings and bracelets as well as all of my bridesmaids gifts! She was sooooo helpful and patient with me. -
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Olivia Sent on 05/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Grace is a miracle worker! She helped me find the perfect dress, seamstress, and look! She was always available when I had questions and to reassure when nerves got the better of me (and my mother). She was so patient and her eye for detail is great.Grace is a miracle worker! She helped me find the perfect dress, seamstress, and look! She was always available when I had questions and to reassure when nerves got the better of me (and my mother). She was so patient and her eye for detail is great. -
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Celeste Sent on 06/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Nordstrom was amazing, as always. Had to order the dress, shipped faster than promised. Was packaged so nicely! Super impressed.Nordstrom was amazing, as always. Had to order the dress, shipped faster than promised. Was packaged so nicely! Super impressed. -
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