The Metropolitan Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
53 Reviews
97% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
53
+5
User photos
Weddingwire
4.9/5
53 reviews
Google
4.5/5
241 reviews
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Kris F. Sent on 11/21/20235 out of 5 rating
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Incredible Experience!
We worked with Gina and Julia from The Metropolitan, and everything went unbelievably smoothly. The venue was all-inclusive, which took a lot off of our plate, and literally nothing went wrong day-of, which we couldn't believe was possible.
In terms of the wedding itself, the venue was perfect. The view from the Sears Tower was gorgeous, and we were able to take wedding photos on the sky deck. The food, both appetizers and entrees, was the best we've ever had at a wedding. Couldn't be happier with our decision!We worked with Gina and Julia from The Metropolitan, and everything went unbelievably smoothly. The venue was all-inclusive, which took a lot off of our plate, and literally nothing went wrong day-of, which we couldn't believe was possible.
In terms of the wedding itself, the venue was perfect. The view from the Sears Tower was gorgeous, and we were able to take wedding photos on the sky deck. The food, both appetizers and entrees, was the best we've ever had at a wedding. Couldn't be happier with our decision! -
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Tracy Z. Sent on 01/09/20235 out of 5 rating
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Phenomenal experience
Our wedding at The Metropolitan was incredible. Choosing the Metropolitan was one of the best decisions we made. The staff was absolutely amazing, most notably Gina Trombetti who worked with us for over a year as we planned the wedding of our dreams. Gina was an incredible communicator and efficiently and effectively got things done. She was so easy to work with and made our vision a possibility. The venue was stunning and our guests are still raving about The Metropolitan. The food was extremely high quality and the service was spectacular. There was absolutely no detail that was overlooked. HUGE thank you to Gina and the Metropolitan!!!Our wedding at The Metropolitan was incredible. Choosing the Metropolitan was one of the best decisions we made. The staff was absolutely amazing, most notably Gina Trombetti who worked with us for over a year as we planned the wedding of our dreams. Gina was an incredible communicator and efficiently and effectively got things done. She was so easy to work with and made our vision a possibility. The venue was stunning and our guests are still raving about The Metropolitan. The food was extremely high quality and the service was spectacular. There was absolutely no detail that was overlooked. HUGE thank you to Gina and the Metropolitan!!! -
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Andrew S. Sent on 03/23/20215 out of 5 rating
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Exceptionally Beautiful!
We held a small, intimate reception here - the venue was much more beautiful than we ever imagined. We were on the 67th floor of the Willis Tower, so the view was unmatched. On top of that, the food and service were fantastic. Lorena was also extremely helpful and professional during our communications to reserve the space!We held a small, intimate reception here - the venue was much more beautiful than we ever imagined. We were on the 67th floor of the Willis Tower, so the view was unmatched. On top of that, the food and service were fantastic. Lorena was also extremely helpful and professional during our communications to reserve the space! -
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Courtney G. Sent on 03/30/20215 out of 5 rating
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Incredible Views and Experience!
There are no words for how incredible our experience was with the Metropolitan. Despite the uncertainty of COVID and the postponement of our original date, Sally was there as a calming, reassuring, and knowledgeable guide. Everything went off flawlessly with coordinating our vendors. The view was breathtaking and the food/drinks were fabulous. Choosing the Metropolitan as our venue was hands-down the best decision we made. We are so grateful to everyone there who made our special day possible!There are no words for how incredible our experience was with the Metropolitan. Despite the uncertainty of COVID and the postponement of our original date, Sally was there as a calming, reassuring, and knowledgeable guide. Everything went off flawlessly with coordinating our vendors. The view was breathtaking and the food/drinks were fabulous. Choosing the Metropolitan as our venue was hands-down the best decision we made. We are so grateful to everyone there who made our special day possible! -
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Jackie R. Sent on 03/24/20215 out of 5 rating
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Amazing venue with incredible views
Lorena and her team at the Metropolitan took care of us and gave us the most fun, beautiful and memorable evening! We had great food, great service and danced the night away. Highly recommend having your reception or rehearsal dinner here!Lorena and her team at the Metropolitan took care of us and gave us the most fun, beautiful and memorable evening! We had great food, great service and danced the night away. Highly recommend having your reception or rehearsal dinner here! -
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Karen W. Sent on 06/27/20215 out of 5 rating
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Amazing venue!
We loved having our wedding at The Metropolitan - we looked at a lot of different venues and this one was by far our favorite! Our ceremony / reception along with the cocktail hour (held in the Craftsman) was on the 67th floor of the Sears Tower - all rooms offered amazing views for our guests that had traveled and even our Chicago guests were in awe. They even offer guests a private elevator to the top floor of the Sears Tower! Everything from the food to the open bar were FANTASTIC and the layout was just perfect for our guests - and all for an extremely reasonable price! Due to COVID, we had postponed our wedding for a year and a half and throughout that time, Lorena was extremely patient, helpful and accommodating - she was a great resource to have while navigating through the unusual year. Any requests we had to help tailor our wedding, her and her team were able to execute and was extremely responsive to all our questions. Two weeks after our wedding, we're still hearing from our guests how amazing the venue / food and drinks were - we can't thank her and her team enough and we would HIGHLY recommend this venue - everything was just perfect about it!We loved having our wedding at The Metropolitan - we looked at a lot of different venues and this one was by far our favorite! Our ceremony / reception along with the cocktail hour (held in the Craftsman) was on the 67th floor of the Sears Tower - all rooms offered amazing views for our guests that had traveled and even our Chicago guests were in awe. They even offer guests a private elevator to the top floor of the Sears Tower! Everything from the food to the open bar were FANTASTIC and the layout was just perfect for our guests - and all for an extremely reasonable price! Due to COVID, we had postponed our wedding for a year and a half and throughout that time, Lorena was extremely patient, helpful and accommodating - she was a great resource to have while navigating through the unusual year. Any requests we had to help tailor our wedding, her and her team were able to execute and was extremely responsive to all our questions. Two weeks after our wedding, we're still hearing from our guests how amazing the venue / food and drinks were - we can't thank her and her team enough and we would HIGHLY recommend this venue - everything was just perfect about it! -
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Stephanie P. Sent on 11/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Best. Wedding. Ever.
Best. Wedding. Ever. The Metropolitan is an iconic venue, offering stunning views from the 66th floor. Lorena and her team did an amazing job making our wedding perfect. We appreciated Lorena’s patience with our questions, as well as her transparency with costs as we felt like other venues were not as collaborative. The whole team was very friendly and responsive, and made every step of the wedding process enjoyable and exciting (ie; wedding tasting). If there was something we wanted at the reception, Lorena made sure we got it! We received so many compliments from our guests regarding the food and how the room itself looked beautiful and classy, in line with our black tie encouraged event. The staff on the day of was very professional, yet fun, and made our guests’ experience one to remember. What better place to get married than one of the most memorable landmarks in Chicago?Best. Wedding. Ever. The Metropolitan is an iconic venue, offering stunning views from the 66th floor. Lorena and her team did an amazing job making our wedding perfect. We appreciated Lorena’s patience with our questions, as well as her transparency with costs as we felt like other venues were not as collaborative. The whole team was very friendly and responsive, and made every step of the wedding process enjoyable and exciting (ie; wedding tasting). If there was something we wanted at the reception, Lorena made sure we got it! We received so many compliments from our guests regarding the food and how the room itself looked beautiful and classy, in line with our black tie encouraged event. The staff on the day of was very professional, yet fun, and made our guests’ experience one to remember. What better place to get married than one of the most memorable landmarks in Chicago? -
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Ben B. Sent on 10/20/20195 out of 5 rating
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Highly recommended
We would highly recommend The Metropolitan as a wedding venue. For our wedding, we got numerous compliments about how classy the venue was as well as the food, particularly the beef filet. We wanted a venue that was unique, and it doesn't get much more impactful than the 66th floor of the Sears Tower. The views are obviously stunning and made for an unforgettable experience. We really enjoyed working with our point of contact Lorena, who was incredibly professional and patient with us during our many rounds of questions. The day-of staff was also very friendly and helped elevate the experience for our guests.We would highly recommend The Metropolitan as a wedding venue. For our wedding, we got numerous compliments about how classy the venue was as well as the food, particularly the beef filet. We wanted a venue that was unique, and it doesn't get much more impactful than the 66th floor of the Sears Tower. The views are obviously stunning and made for an unforgettable experience. We really enjoyed working with our point of contact Lorena, who was incredibly professional and patient with us during our many rounds of questions. The day-of staff was also very friendly and helped elevate the experience for our guests. -
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Erin M. Sent on 10/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Amazing Chicago Venue - Sept 2019 Wedding
Would highly recommend The Metropolitan, Lorena and her team to anyone looking for a classic Chicago venue. Lorena and all of the staff at The Metropolitan were so easy to work with. They answered any and all questions promptly and were extremely accommodating to all requests. They were very flexible and responsive in working with all of our other vendors. The room turned out exactly how I wanted, and the food was delicious. The new renovations look great, and the ballroom is the perfect size for a 200-person wedding. The views were wonderful for the cocktail hour and reception.Would highly recommend The Metropolitan, Lorena and her team to anyone looking for a classic Chicago venue. Lorena and all of the staff at The Metropolitan were so easy to work with. They answered any and all questions promptly and were extremely accommodating to all requests. They were very flexible and responsive in working with all of our other vendors. The room turned out exactly how I wanted, and the food was delicious. The new renovations look great, and the ballroom is the perfect size for a 200-person wedding. The views were wonderful for the cocktail hour and reception. -
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Josh Sent on 11/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Wonderful, organized, and stress-free
Our whole experience was enjoyable! We had an incredible wedding and reception at the club. Sally was always available and helped make our wedding weekend stress free. We highly recommend!Our whole experience was enjoyable! We had an incredible wedding and reception at the club. Sally was always available and helped make our wedding weekend stress free. We highly recommend! -
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Corinne C. Sent on 12/23/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Totally worth it!
My husband and I were so lucky to be able to have our wedding reception here. From the food to the view to the day-of coordination (shout out to Lorena!!), everything was picture perfect. We would recommend The Metropolitan whole-heartedly and without reservation. Thank you so much!My husband and I were so lucky to be able to have our wedding reception here. From the food to the view to the day-of coordination (shout out to Lorena!!), everything was picture perfect. We would recommend The Metropolitan whole-heartedly and without reservation. Thank you so much! -
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Will K. Sent on 07/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Dreamy Wedding Venue
My wife had grown up in Chicago and when we chose to get married in her hometown, we knew we wanted to make it a weekend full of iconic Chicago spots. Immediately, the Metropolitan Club came to mind as a place that would as unforgettable as it was beautiful. From the beginning, the team at the Metropolitan, namely Sally Woodson, made the entire process as seamless as ever. We had the lovely experience of allowing all of our guests to go up to the SkyDeck before the happy hour which really wowed everyone. From there, the food and the whole evening were absolutely perfect! Our guests still tell us about how much they enjoyed the night, which truly makes us so happy. If you are looking for an iconic Chicago venue for your wedding that you will remember for the rest of your life, look no further than the Metropolitan Club!My wife had grown up in Chicago and when we chose to get married in her hometown, we knew we wanted to make it a weekend full of iconic Chicago spots. Immediately, the Metropolitan Club came to mind as a place that would as unforgettable as it was beautiful. From the beginning, the team at the Metropolitan, namely Sally Woodson, made the entire process as seamless as ever. We had the lovely experience of allowing all of our guests to go up to the SkyDeck before the happy hour which really wowed everyone. From there, the food and the whole evening were absolutely perfect! Our guests still tell us about how much they enjoyed the night, which truly makes us so happy. If you are looking for an iconic Chicago venue for your wedding that you will remember for the rest of your life, look no further than the Metropolitan Club! -
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Brian Sent on 10/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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VIP Service at Stunning Venue with Views!
When looking for a wedding venue, almost immediately, an iconic Chicago location came to mind. Located in an unforgettable space at the Sears (Willis) Tower, the team at the Metropolitan were outstanding at helping us envision our event, budget for (realistic!) costs, refer competent vendors and hotels for out of town guests, and coordinated the event without the additional need, headache, and cost of a wedding coordinator.
The team at the Metropolitan, led by General Manager Simona Blaugh, and Private Event Director Lorena Mulvaney, along with former team member Ashley Toomey, helped us every step of the way. As guest counts changed, logistics were altered, and the other unexpected things that pop up in the days leading up to the event, the team handled them professionally, quickly, and transparently.
Our experience from the phenomenal tasting and planning session (bring to go bags, as you'll leave with a full array of entrees!), to the follow up meetings to finalize the details, to the day of the event when we were focused on the remaining details, we felt supported and treated as one of the Metropolitan family right until we walked down the aisle through the end of the evening. Even as the club underwent massive (and beautiful!) renovations in the months leading up to the ceremony, we never worried that the work would get done and that we'd be well taken care of when the day finally came.
The views are stunning, the food is impeccable, the venue and operations teams work like a well-oiled machine, and the great event leaders are strong, competent communicators.
Although we only get one wedding, this may not be the last event we host with the team at the club. A++When looking for a wedding venue, almost immediately, an iconic Chicago location came to mind. Located in an unforgettable space at the Sears (Willis) Tower, the team at the Metropolitan were outstanding at helping us envision our event, budget for (realistic!) costs, refer competent vendors and hotels for out of town guests, and coordinated the event without the additional need, headache, and cost of a wedding coordinator.
The team at the Metropolitan, led by General Manager Simona Blaugh, and Private Event Director Lorena Mulvaney, along with former team member Ashley Toomey, helped us every step of the way. As guest counts changed, logistics were altered, and the other unexpected things that pop up in the days leading up to the event, the team handled them professionally, quickly, and transparently.
Our experience from the phenomenal tasting and planning session (bring to go bags, as you'll leave with a full array of entrees!), to the follow up meetings to finalize the details, to the day of the event when we were focused on the remaining details, we felt supported and treated as one of the Metropolitan family right until we walked down the aisle through the end of the evening. Even as the club underwent massive (and beautiful!) renovations in the months leading up to the ceremony, we never worried that the work would get done and that we'd be well taken care of when the day finally came.
The views are stunning, the food is impeccable, the venue and operations teams work like a well-oiled machine, and the great event leaders are strong, competent communicators.
Although we only get one wedding, this may not be the last event we host with the team at the club. A++-
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+4 photos
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Heather Sent on 11/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome views, great staff
We're so happy that we chose the Metropolitan as our reception venue. From our initial venue search, Sally was the ultimate professional in answering all of our questions throughout our entire wedding process. Our guests were thoroughly impressed with our venue and we definitely recommend them if you're looking for a special venue in Chicago!
Pros: View is truly spectacular at sunset and throughout the night. Sally in particular was helpful, responsive, and willing to listen to all of our ideas. We really liked the ability to have almost all of our needs taken care of through the venue (linens, chairs, catering, cake, lighting, etc.). Guests raved about the food and there is flexibility in choosing your menu - the menu tasting itself is a true event - they pull out all the stops to give you an idea of what the food experience will be like on your day. The bakery that works with the venue is also easy to work with and creative in design. The rooms we had reserved allowed for us to have a bridal suite on the same floor, which was helpful during the reception.
Cons: Willis Tower itself is difficult to get any signage around, so can be difficult to get guests where they need to be. Be aware that if you try to get to the Sky Deck Observatory, the Metropolitan has no relationship with the Sky Deck, so you may wait a while to get onto a ledge.We're so happy that we chose the Metropolitan as our reception venue. From our initial venue search, Sally was the ultimate professional in answering all of our questions throughout our entire wedding process. Our guests were thoroughly impressed with our venue and we definitely recommend them if you're looking for a special venue in Chicago!
Pros: View is truly spectacular at sunset and throughout the night. Sally in particular was helpful, responsive, and willing to listen to all of our ideas. We really liked the ability to have almost all of our needs taken care of through the venue (linens, chairs, catering, cake, lighting, etc.). Guests raved about the food and there is flexibility in choosing your menu - the menu tasting itself is a true event - they pull out all the stops to give you an idea of what the food experience will be like on your day. The bakery that works with the venue is also easy to work with and creative in design. The rooms we had reserved allowed for us to have a bridal suite on the same floor, which was helpful during the reception.
Cons: Willis Tower itself is difficult to get any signage around, so can be difficult to get guests where they need to be. Be aware that if you try to get to the Sky Deck Observatory, the Metropolitan has no relationship with the Sky Deck, so you may wait a while to get onto a ledge. -
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Jennifer Sent on 06/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Ashley and the staff at The Metropolitan were amazing to work with. Everything was top notch service and so many people complimented us on not only the food and the view, but the exceptional service. Every little question and detail that we needed help with Ashley was there and took all the stress away. Can not say enough about this venue!Ashley and the staff at The Metropolitan were amazing to work with. Everything was top notch service and so many people complimented us on not only the food and the view, but the exceptional service. Every little question and detail that we needed help with Ashley was there and took all the stress away. Can not say enough about this venue! -
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Mallory Sent on 02/20/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Sally and the staff at the Metropolitan Club made our wedding beautiful and go off without a hitch! The views itself are beyond gorgeous, the staff are so helpful and professional, and the bartenders are quick and made a great drink! We received compliments all night regarding how good the food was, definitely not your typical “wedding food”. Such a beautiful venue and Sally made our Winter wedding enchanting. Ask for Sally for all your needs and she will make a gorgeous wedding for you!Sally and the staff at the Metropolitan Club made our wedding beautiful and go off without a hitch! The views itself are beyond gorgeous, the staff are so helpful and professional, and the bartenders are quick and made a great drink! We received compliments all night regarding how good the food was, definitely not your typical “wedding food”. Such a beautiful venue and Sally made our Winter wedding enchanting. Ask for Sally for all your needs and she will make a gorgeous wedding for you! -
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Elyce Sent on 11/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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This venue was exceptional.
Ashley Toomey at the Metropolitan club was a huge asset in making this day everything that it was.
She helped us plan a very custom day in the easiest way possible.
The day of, she coordinated everything leaving us worry-free.
We had a rainy wedding day and were disappointed that the views may be jeopardized.
Fortunately, by 9 AM the clouds cleared and the guests got the amazing city views.
I also have to say the food was incredible. The best I have ever had at a wedding.
The tasting was amazing, but we werent sure when they made it for 160 people if it would still be just as good and it was!
HIGHLY RECOMMEND.This venue was exceptional.
Ashley Toomey at the Metropolitan club was a huge asset in making this day everything that it was.
She helped us plan a very custom day in the easiest way possible.
The day of, she coordinated everything leaving us worry-free.
We had a rainy wedding day and were disappointed that the views may be jeopardized.
Fortunately, by 9 AM the clouds cleared and the guests got the amazing city views.
I also have to say the food was incredible. The best I have ever had at a wedding.
The tasting was amazing, but we werent sure when they made it for 160 people if it would still be just as good and it was!
HIGHLY RECOMMEND. -
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Marie Sent on 07/31/20175 out of 5 rating
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We had a wonderful experience using the Met Club for our wedding and reception. We can't say enough good things about Lorena Mulvaney --she performed in an outstanding capacity as our private events director. She was extremely helpful, always prompt and responsive (especially to our millions of emails), and no detail was too big or small for her to handle! The food was terrific, the waitstaff all did a tremendous job (our guests even told us how great they were). Our wedding guests said over and over that it was the best wedding they had attended. Truly the most memorable day EVER!We had a wonderful experience using the Met Club for our wedding and reception. We can't say enough good things about Lorena Mulvaney --she performed in an outstanding capacity as our private events director. She was extremely helpful, always prompt and responsive (especially to our millions of emails), and no detail was too big or small for her to handle! The food was terrific, the waitstaff all did a tremendous job (our guests even told us how great they were). Our wedding guests said over and over that it was the best wedding they had attended. Truly the most memorable day EVER! -
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Joyce Sent on 08/07/20175 out of 5 rating
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The Metropolitan Club was above and beyond what we expected. The service from start to the final hour was outstanding. The appetizers and dinners were superb! Thanks to Lorena, the evening was perfect !The Metropolitan Club was above and beyond what we expected. The service from start to the final hour was outstanding. The appetizers and dinners were superb! Thanks to Lorena, the evening was perfect ! -
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Susie Sent on 12/13/20165 out of 5 rating
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There are not enough words to describe the entire wedding journey at The Metropolitan Club. We looked at many venues but the professionalism was top rate right from the first visit. The food, service and of course the view were amazing. Lorena, was the absolute best to work with. We had winter wedding and snow came down at the perfect time which just added more to the magical evening. I cannot say enough about every staff member, it is the hidden gem that is worth visiting.There are not enough words to describe the entire wedding journey at The Metropolitan Club. We looked at many venues but the professionalism was top rate right from the first visit. The food, service and of course the view were amazing. Lorena, was the absolute best to work with. We had winter wedding and snow came down at the perfect time which just added more to the magical evening. I cannot say enough about every staff member, it is the hidden gem that is worth visiting. -
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Christina Sent on 10/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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We used the Metropolitan Club for our wedding on 9/17/16 and couldn't have been happier with our decision. Lorena was our coordinator and was absolutely wonderful. She was always accessible and super helpful and on top of things which is what you want when you're a bride and already have a million things to keep track of. Everything about our day was perfect and if anything went wrong, I had no idea. All of our details were executed exactly as we asked and turned out even better than we envisioned. The staff was extremely accommodating and our guests raved about the venue and the food especially. Everyone we spoke with could not compliment the food enough. I wish we could do it all over again and would choose the Metropolitan Club every time!We used the Metropolitan Club for our wedding on 9/17/16 and couldn't have been happier with our decision. Lorena was our coordinator and was absolutely wonderful. She was always accessible and super helpful and on top of things which is what you want when you're a bride and already have a million things to keep track of. Everything about our day was perfect and if anything went wrong, I had no idea. All of our details were executed exactly as we asked and turned out even better than we envisioned. The staff was extremely accommodating and our guests raved about the venue and the food especially. Everyone we spoke with could not compliment the food enough. I wish we could do it all over again and would choose the Metropolitan Club every time! -
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Jhissel Sent on 08/22/20175 out of 5 rating
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Flexibility 5.0 out of 5 rating
Hosting my wedding reception at the Metropolitan Club was an amazing experience. The staff and the coordinator, Ashley Toomey, were amazing to work with making my wedding day stress free. Loved the window views of the city from the 67th floor. I was very satisfied with the whole experience.Hosting my wedding reception at the Metropolitan Club was an amazing experience. The staff and the coordinator, Ashley Toomey, were amazing to work with making my wedding day stress free. Loved the window views of the city from the 67th floor. I was very satisfied with the whole experience. -
Quality of service
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Alexis Sent on 08/04/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
5/5 Would get married there again! Our event coordinator Sally K. was outstanding. She was very helpful in all aspects of the wedding especially when dealing with the mother of the bride (no easy task). The views were spectacular and the venue was not your ordinary space. Food was excellent and service was great. The club accommodated special request for our event and really tailored it for us. They worked well with outside vendors. Everything went smoothly and the timing of all events was perfect.
Couldn't recommend the Metropolitan Club enough. If you are searching for wedding venues in Chicago definitely call Sally you will not be disappointed.5/5 Would get married there again! Our event coordinator Sally K. was outstanding. She was very helpful in all aspects of the wedding especially when dealing with the mother of the bride (no easy task). The views were spectacular and the venue was not your ordinary space. Food was excellent and service was great. The club accommodated special request for our event and really tailored it for us. They worked well with outside vendors. Everything went smoothly and the timing of all events was perfect.
Couldn't recommend the Metropolitan Club enough. If you are searching for wedding venues in Chicago definitely call Sally you will not be disappointed. -
Quality of service
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Janet Sent on 07/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We can't say enough about our wedding event experience. Besides the beautiful lake view and room ambience that come with being in the Willis Tower, the staff was accommodating and Lorena our event coordinator was attentive to every detail and very helpful in making the evening run smoothly. Our guests raved about the food and the excellent service. We couldn't be happier with the quality and the value of our wedding event.We can't say enough about our wedding event experience. Besides the beautiful lake view and room ambience that come with being in the Willis Tower, the staff was accommodating and Lorena our event coordinator was attentive to every detail and very helpful in making the evening run smoothly. Our guests raved about the food and the excellent service. We couldn't be happier with the quality and the value of our wedding event. -
Quality of service
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Russell Sent on 10/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Being Chicagoans, we really wanted to highlight our city when we decided on a wedding venue, so we selected one of our favorite places, The Metropolitan Club. It was a fantastic decision. Lorena and the entire staff had everything under control, and I honestly felt like we were free to enjoy the evening, without a worry. We were able to add our own special touches to the space, and I watched Lorena as events unfolded, attentive to every detail to ensure things flowed smoothly. We had a blast, the food was wonderful, and the service was flawless. Our guests are still telling us it was the best wedding they have ever attended. It is worth noting, The Metropolitan Club is a welcoming space for all couples. If you are looking for a magical place in Chicago to host your family and friends for your special day, you owe it to yourself to have a look.Being Chicagoans, we really wanted to highlight our city when we decided on a wedding venue, so we selected one of our favorite places, The Metropolitan Club. It was a fantastic decision. Lorena and the entire staff had everything under control, and I honestly felt like we were free to enjoy the evening, without a worry. We were able to add our own special touches to the space, and I watched Lorena as events unfolded, attentive to every detail to ensure things flowed smoothly. We had a blast, the food was wonderful, and the service was flawless. Our guests are still telling us it was the best wedding they have ever attended. It is worth noting, The Metropolitan Club is a welcoming space for all couples. If you are looking for a magical place in Chicago to host your family and friends for your special day, you owe it to yourself to have a look. -
Quality of service
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