The Metropolitan Reviews

We worked with Gina and Julia from The Metropolitan, and everything went unbelievably smoothly. The venue was all-inclusive, which took a lot off of our plate, and literally nothing went wrong day-of, which we couldn't believe was possible.

In terms of the wedding itself, the venue was perfect. The view from the Sears Tower was gorgeous, and we were able to take wedding photos on the sky deck. The food, both appetizers and entrees, was the best we've ever had at a wedding. Couldn't be happier with our decision!

Our wedding at The Metropolitan was incredible. Choosing the Metropolitan was one of the best decisions we made. The staff was absolutely amazing, most notably Gina Trombetti who worked with us for over a year as we planned the wedding of our dreams. Gina was an incredible communicator and efficiently and effectively got things done. She was so easy to work with and made our vision a possibility. The venue was stunning and our guests are still raving about The Metropolitan. The food was extremely high quality and the service was spectacular. There was absolutely no detail that was overlooked. HUGE thank you to Gina and the Metropolitan!!!

We loved having our wedding at The Metropolitan - we looked at a lot of different venues and this one was by far our favorite! Our ceremony / reception along with the cocktail hour (held in the Craftsman) was on the 67th floor of the Sears Tower - all rooms offered amazing views for our guests that had traveled and even our Chicago guests were in awe. They even offer guests a private elevator to the top floor of the Sears Tower! Everything from the food to the open bar were FANTASTIC and the layout was just perfect for our guests - and all for an extremely reasonable price! Due to COVID, we had postponed our wedding for a year and a half and throughout that time, Lorena was extremely patient, helpful and accommodating - she was a great resource to have while navigating through the unusual year. Any requests we had to help tailor our wedding, her and her team were able to execute and was extremely responsive to all our questions. Two weeks after our wedding, we're still hearing from our guests how amazing the venue / food and drinks were - we can't thank her and her team enough and we would HIGHLY recommend this venue - everything was just perfect about it!

There are no words for how incredible our experience was with the Metropolitan. Despite the uncertainty of COVID and the postponement of our original date, Sally was there as a calming, reassuring, and knowledgeable guide. Everything went off flawlessly with coordinating our vendors. The view was breathtaking and the food/drinks were fabulous. Choosing the Metropolitan as our venue was hands-down the best decision we made. We are so grateful to everyone there who made our special day possible!

Lorena and her team at the Metropolitan took care of us and gave us the most fun, beautiful and memorable evening! We had great food, great service and danced the night away. Highly recommend having your reception or rehearsal dinner here!

We held a small, intimate reception here - the venue was much more beautiful than we ever imagined. We were on the 67th floor of the Willis Tower, so the view was unmatched. On top of that, the food and service were fantastic. Lorena was also extremely helpful and professional during our communications to reserve the space!

My husband and I were so lucky to be able to have our wedding reception here. From the food to the view to the day-of coordination (shout out to Lorena!!), everything was picture perfect. We would recommend The Metropolitan whole-heartedly and without reservation. Thank you so much!

Our whole experience was enjoyable! We had an incredible wedding and reception at the club. Sally was always available and helped make our wedding weekend stress free. We highly recommend!

Best. Wedding. Ever. The Metropolitan is an iconic venue, offering stunning views from the 66th floor. Lorena and her team did an amazing job making our wedding perfect. We appreciated Lorena’s patience with our questions, as well as her transparency with costs as we felt like other venues were not as collaborative. The whole team was very friendly and responsive, and made every step of the wedding process enjoyable and exciting (ie; wedding tasting). If there was something we wanted at the reception, Lorena made sure we got it! We received so many compliments from our guests regarding the food and how the room itself looked beautiful and classy, in line with our black tie encouraged event. The staff on the day of was very professional, yet fun, and made our guests’ experience one to remember. What better place to get married than one of the most memorable landmarks in Chicago?

We would highly recommend The Metropolitan as a wedding venue. For our wedding, we got numerous compliments about how classy the venue was as well as the food, particularly the beef filet. We wanted a venue that was unique, and it doesn't get much more impactful than the 66th floor of the Sears Tower. The views are obviously stunning and made for an unforgettable experience. We really enjoyed working with our point of contact Lorena, who was incredibly professional and patient with us during our many rounds of questions. The day-of staff was also very friendly and helped elevate the experience for our guests. 

Would highly recommend The Metropolitan, Lorena and her team to anyone looking for a classic Chicago venue. Lorena and all of the staff at The Metropolitan were so easy to work with. They answered any and all questions promptly and were extremely accommodating to all requests. They were very flexible and responsive in working with all of our other vendors. The room turned out exactly how I wanted, and the food was delicious. The new renovations look great, and the ballroom is the perfect size for a 200-person wedding. The views were wonderful for the cocktail hour and reception.

My wife had grown up in Chicago and when we chose to get married in her hometown, we knew we wanted to make it a weekend full of iconic Chicago spots. Immediately, the Metropolitan Club came to mind as a place that would as unforgettable as it was beautiful. From the beginning, the team at the Metropolitan, namely Sally Woodson, made the entire process as seamless as ever. We had the lovely experience of allowing all of our guests to go up to the SkyDeck before the happy hour which really wowed everyone. From there, the food and the whole evening were absolutely perfect! Our guests still tell us about how much they enjoyed the night, which truly makes us so happy. If you are looking for an iconic Chicago venue for your wedding that you will remember for the rest of your life, look no further than the Metropolitan Club!

We're so happy that we chose the Metropolitan as our reception venue. From our initial venue search, Sally was the ultimate professional in answering all of our questions throughout our entire wedding process. Our guests were thoroughly impressed with our venue and we definitely recommend them if you're looking for a special venue in Chicago!

Pros: View is truly spectacular at sunset and throughout the night. Sally in particular was helpful, responsive, and willing to listen to all of our ideas. We really liked the ability to have almost all of our needs taken care of through the venue (linens, chairs, catering, cake, lighting, etc.). Guests raved about the food and there is flexibility in choosing your menu - the menu tasting itself is a true event - they pull out all the stops to give you an idea of what the food experience will be like on your day. The bakery that works with the venue is also easy to work with and creative in design. The rooms we had reserved allowed for us to have a bridal suite on the same floor, which was helpful during the reception.

Cons: Willis Tower itself is difficult to get any signage around, so can be difficult to get guests where they need to be. Be aware that if you try to get to the Sky Deck Observatory, the Metropolitan has no relationship with the Sky Deck, so you may wait a while to get onto a ledge.

When looking for a wedding venue, almost immediately, an iconic Chicago location came to mind. Located in an unforgettable space at the Sears (Willis) Tower, the team at the Metropolitan were outstanding at helping us envision our event, budget for (realistic!) costs, refer competent vendors and hotels for out of town guests, and coordinated the event without the additional need, headache, and cost of a wedding coordinator.

The team at the Metropolitan, led by General Manager Simona Blaugh, and Private Event Director Lorena Mulvaney, along with former team member Ashley Toomey, helped us every step of the way. As guest counts changed, logistics were altered, and the other unexpected things that pop up in the days leading up to the event, the team handled them professionally, quickly, and transparently.

Our experience from the phenomenal tasting and planning session (bring to go bags, as you'll leave with a full array of entrees!), to the follow up meetings to finalize the details, to the day of the event when we were focused on the remaining details, we felt supported and treated as one of the Metropolitan family right until we walked down the aisle through the end of the evening. Even as the club underwent massive (and beautiful!) renovations in the months leading up to the ceremony, we never worried that the work would get done and that we'd be well taken care of when the day finally came.

The views are stunning, the food is impeccable, the venue and operations teams work like a well-oiled machine, and the great event leaders are strong, competent communicators.

Although we only get one wedding, this may not be the last event we host with the team at the club. A++

Ashley and the staff at The Metropolitan were amazing to work with. Everything was top notch service and so many people complimented us on not only the food and the view, but the exceptional service. Every little question and detail that we needed help with Ashley was there and took all the stress away. Can not say enough about this venue!

Sally and the staff at the Metropolitan Club made our wedding beautiful and go off without a hitch! The views itself are beyond gorgeous, the staff are so helpful and professional, and the bartenders are quick and made a great drink! We received compliments all night regarding how good the food was, definitely not your typical “wedding food”. Such a beautiful venue and Sally made our Winter wedding enchanting. Ask for Sally for all your needs and she will make a gorgeous wedding for you!

This venue was exceptional.
Ashley Toomey at the Metropolitan club was a huge asset in making this day everything that it was.
She helped us plan a very custom day in the easiest way possible.
The day of, she coordinated everything leaving us worry-free.

We had a rainy wedding day and were disappointed that the views may be jeopardized.
Fortunately, by 9 AM the clouds cleared and the guests got the amazing city views.

I also have to say the food was incredible. The best I have ever had at a wedding.
The tasting was amazing, but we werent sure when they made it for 160 people if it would still be just as good and it was!

HIGHLY RECOMMEND.

Hosting my wedding reception at the Metropolitan Club was an amazing experience. The staff and the coordinator, Ashley Toomey, were amazing to work with making my wedding day stress free. Loved the window views of the city from the 67th floor. I was very satisfied with the whole experience.

The Metropolitan Club was above and beyond what we expected. The service from start to the final hour was outstanding. The appetizers and dinners were superb! Thanks to Lorena, the evening was perfect !

We had a wonderful experience using the Met Club for our wedding and reception. We can't say enough good things about Lorena Mulvaney --she performed in an outstanding capacity as our private events director. She was extremely helpful, always prompt and responsive (especially to our millions of emails), and no detail was too big or small for her to handle! The food was terrific, the waitstaff all did a tremendous job (our guests even told us how great they were). Our wedding guests said over and over that it was the best wedding they had attended. Truly the most memorable day EVER!

There are not enough words to describe the entire wedding journey at The Metropolitan Club. We looked at many venues but the professionalism was top rate right from the first visit. The food, service and of course the view were amazing. Lorena, was the absolute best to work with. We had winter wedding and snow came down at the perfect time which just added more to the magical evening. I cannot say enough about every staff member, it is the hidden gem that is worth visiting.

It isn't just our opinion that we had the greatest wedding, but all of our friends' and families' as well. The Metropolitan Club is such a special location which just feels like a great place to have a wedding. Every time we are driving into downtown or can spot the Willis Tower from the suburbs, we say "hey that's where we got married! Relatives from out of town were definitely thrilled to be in Chicago's tallest skyscraper to celebrate with us.

Location and atmosphere aside, the food and service was equally outstanding. The planning was perfect by Lorena, who I cannot say enough great things about. I would recommend this venue to anybody that is looking for a place to have the perfect wedding and hope they all get to work with Lorena and the same staff that helped us.

Being Chicagoans, we really wanted to highlight our city when we decided on a wedding venue, so we selected one of our favorite places, The Metropolitan Club. It was a fantastic decision. Lorena and the entire staff had everything under control, and I honestly felt like we were free to enjoy the evening, without a worry. We were able to add our own special touches to the space, and I watched Lorena as events unfolded, attentive to every detail to ensure things flowed smoothly. We had a blast, the food was wonderful, and the service was flawless. Our guests are still telling us it was the best wedding they have ever attended. It is worth noting, The Metropolitan Club is a welcoming space for all couples. If you are looking for a magical place in Chicago to host your family and friends for your special day, you owe it to yourself to have a look.

We used the Metropolitan Club for our wedding on 9/17/16 and couldn't have been happier with our decision. Lorena was our coordinator and was absolutely wonderful. She was always accessible and super helpful and on top of things which is what you want when you're a bride and already have a million things to keep track of. Everything about our day was perfect and if anything went wrong, I had no idea. All of our details were executed exactly as we asked and turned out even better than we envisioned. The staff was extremely accommodating and our guests raved about the venue and the food especially. Everyone we spoke with could not compliment the food enough. I wish we could do it all over again and would choose the Metropolitan Club every time!

I am a Wedding Planner with Storybook Weddings and Events here in Chicago, and I had the pleasure of having a wedding at The Metropolitan Club this past June. I worked with Lorena throughout the entire process, and she was fantastic to work with! This particular couple that I had needed to book their venue somewhat in a hurry because their original venue closed. Lorena and her team were quick to help them book and also were quick with any responses to questions that we had, and also quick in terms of their service during their actual wedding. Their wedding was beautiful... the food was great, the staff was professional and friendly, and you just can't beat the views up there. Thanks again, Lorena, and to your team... hoping to work with you again soon!

5/5 Would get married there again! Our event coordinator Sally K. was outstanding. She was very helpful in all aspects of the wedding especially when dealing with the mother of the bride (no easy task). The views were spectacular and the venue was not your ordinary space. Food was excellent and service was great. The club accommodated special request for our event and really tailored it for us. They worked well with outside vendors. Everything went smoothly and the timing of all events was perfect.

Couldn't recommend the Metropolitan Club enough. If you are searching for wedding venues in Chicago definitely call Sally you will not be disappointed.

We can't say enough about our wedding event experience. Besides the beautiful lake view and room ambience that come with being in the Willis Tower, the staff was accommodating and Lorena our event coordinator was attentive to every detail and very helpful in making the evening run smoothly. Our guests raved about the food and the excellent service. We couldn't be happier with the quality and the value of our wedding event.

The prefered vendor list was very helpful for DJ and photographer.

We had our wedding reception at the Met Club on 8/29/15 and I was pretty satisfied with everything! The staff is professional and great to work with.

Kelly was FANTASTIC! From start to finish she handled everything for us (even while having a baby in the middle) She welcomed us on our first visit with Willis Tower chocolates (that we later used as favors) and a huge smile. She is super organized and helped plan out ever little detail of our ceremony and reception. The food at the club is delicious and we got so many compliments. You can't beat the view from this venue, it is a GREAT value for what you get for you wedding! Anyone looking for a downtown Chicago wedding venue with fabulous views, food and experience for your guests, look no further than Kelly and the Metropolitan Club!!

The Metropolitan Club exceeded my expectations! I had a small destination wedding in Chicago and had to plan all from outise Chicago, I was looking for a place with a beautiful view but also great food and service that would be affordable when I found The Metropolitan Club! Kelley was super helpful, understood my needs, she was very accesible since the begginning. even though I wasnt in Chicago I was able to plan everything with her. I only got to Chicago two weeks before the wedding but by that time Kelley and I had everything planned out. on the wedding day I didnt had toworry of vendors going to the club since Kelley had already arranged everything for that day. The view was espectacular and had the chance to see the sunset! The food was deliciooouuus and the service also exceed my expectations! If you are thinking of having a wedding in Chicago you must look at The Metropolitan Club!

My husband and I had an excellent experience with the club! Kudos to the event director Ashley Godinez.

We hosted our wedding reception at the Metropolitan Club and had an absolutely amazing experience. The Metropolitan Club was the perfect venue, it has absolutely breathtaking views, a very beautiful intimate space, fantastic food, and a great staff! I would highly recommend this venue to any bride! It goes without saying that the venue was spectacular, but we had a feeling that it would be. What did make our wedding planning experience even more wonderful was Ashley, our event director. I cannot stress how professional, accommodating and just downright amazing Ashley was/is. From the beginning Ashley was wonderful to work with, she was always available for any questions or concerns and I am very grateful for her expertise. Thank you Metropolitan Club for the amazing experience!

If you are looking for a wedding venue that has AMAZING city views, delicious food and exceptional customer service, do yourself a favor and book at The Metropolitan Club. Ashley, Director of Private Events, is amazing to work with; she is organized, prompt and accommodating. She and her staff worked tirelessly to make our wedding vision a reality. Wedding planning can be very stressful and her guidance helped bring down the anxiety. Our guests had a wonderful time and continue to tell us how they enjoyed the opportunity to go to the Skydeck (added bonus for our guests) and that the food was 'the best they've had at a wedding reception'. They also continue to rave about the view. Oh, that view. There are no words to express our gratitude to The Metropolitan Club for making our wedding beautiful, special and memorable.

From the initial visit to the end of the wedding, we found The Metropolitan Club very helpful in all things wedding. The event planner helped us every step of the way and was very timely in responding to emails. The tastings, the walk throughs, the printed materials and the staff were all very kind and friendly. Our expectations were exceeded for our daughter's wedding. I heard from guests attending the wedding that it was the best wedding they had ever been to. The actual facility is beautiful on its own, but the florist transformed it. The florist from the suburbs told me TMC was wonderful to work with as well.

The bridal shower we hosted for my dear friend was absolutely amazing!!! The service was impecable, the food delicious, and the venue was perfect. Thank you so much to all of the staff for helping to create such a memorable day!!!!

We hosted our wedding reception at The Metropolitan Club and had an amazing experience! Such great feedback from Chicago as well as out-of-town guests. Kelly Rehmer, our Event Director, managed every detail including those we had overlooked, and the turnout was amazing. Kudos to Chef Greg and the service staff for an unbelievable meal (filet and halibut-out of this world), and the drinks didn't disappoint! Seriously a great experience that couldn't have gone better. Thank you, Metropolitan Club!

Had our reception here. The venue is fantastic – great views, beautiful space. The food is phenomenal, even the veggie dish we loved during our tastings, and they’re pretty flexible (we added mac & chz as a side and Chi dogs for part of our late night snacks). Jillian is the best. She was so incredibly organized and detailed that we did not even need a reception coordinator; she performed this role flawlessly and was so much fun to work with throughout the process. The only thing to keep in mind is that if you’re having a night reception, you might want to pass on taking pics on the Sky Ledge. It was somewhat of a hassle and because the sun sets on that side of the building, the pics didn’t turn out the greatest. That is it though, we could not have possibly been happier with the rest of our experience at the Club.

We had a wonderful experience with the Metropolitan Club and their staff, especially our Event Manager, Jillian. When we began our wedding planning we wanted a location that included space for the ceremony and reception, as well as provided food and drink. We also wanted a locale that was uniquely Chicago. The Metropolitan Club was the perfect venue! Jillian was a great help with every part of the wedding. If we ever needed her she was quick to respond to emails or calls, even while on vacation. We used some of the suggested vendors and they were all amazing. The wedding day went smoothly. We didn’t have to worry about a single detail! The food was wonderful and they had a great selection including vegan, vegetarian, gluten-free, and children's items. All of our guests had a wonderful time! The Metropolitan Club is a great place for a wedding!

Beautiful views from the 67th floor. Fireworks from Navy Pier are visible on Saturdays. Venue is so beautiful that little else is needed to adorn the room. Free parking is provided to guests, which I thought was a major plus for our guests. Food, cake and drinks were amazing. Our guests were stuffed and had their fill of liquor. Top notch service! Our guests still comment on how amazing the venue was.

The Met Club was beautiful with that Chicago view. The appetizer were wonderful and the dinner was so delicious. Oh, but that pastry chef made me the most beautiful cake in the world and the best part was that it was the most delicious wedding cake I have ever tasted.

I couldn't be happier with the venue we chose! My wedding was amazing! All of our guests told us it was the most different and most beautiful wedding they have been to. During the entire planning process, Ashley Toomey was always ready to answer all my questions (and I had many!) and she organized everything in the most perfect way (she's awesome!). The dinner was delicious, and all the extras we included were worth it. We had both our ceremony and reception at the 66th floor and went to the skydeck to take pictures at the ledge. There is not even one bad thing to mention, it was perfect!

The Metropolitan Club and most importantly the event coordinator, Nazret, worked superbly with everyone involved to make our wedding a beautiful event. Having planned the wedding from out-of-state, The Met Club really exceeded our expectations, from being greeted kindly at the front desk, meeting last minute requests, working around our schedule, and being more than accommodating when running behind schedule. Any last minute details were taken care of behind the scenes without leaving us anything to worry about during the ceremony and reception. The venue and view speaks for itself and the food was beyond delicious as well as plentiful (including the vegetarian and child’s menu). We had a guest with an allergy unbeknown to us and the staff brought that guest a different soup without further question. Having our wedding at a location that was uniquely Chicago, excellent staff during the reception, an event coordinator that was more than willingly to take care of the details truly made our 70 person, Filipino/Persian, Catholic/Muslim ceremony and reception an unforgettable experience. It was worth every penny and we would love any excuse to throw a party there again… anniversary perhaps? Maybe one day. :)

Wow. We seriously could not have found a better venue for our wedding, I truly truly mean that. The venue is so unique, so breathtaking and with a little bit of flexibility on dates, the price was very comparable if not more affordable than other downtown Chicago locations. Our guests were in awe and cannot stop talking about it, the venue truly made it a memorable event for everyone and not just us. The service during the wedding was spectacular, the food was top-notch and the bartenders were so attentive, one guest told me they had her drink poured by the time she got there.

Our planner was very professional and helpful, my only complaint through it all was the picking up of our items after the wedding, we had it on a holiday weekend and we live very far so we asked her to come on Sunday, when they are closed to pick it up. She said she would be there for another wedding and would call us to tell us when to come, we waited all day and could not reach her at all after multiple attempts, we ended up going there and having to fight with 4 people to finally get upstairs and get our things. We were in no rush to get it, but she said we had to do it by Tuesday yet they were closed Sunday and Monday due to the holiday and Tuesday we would be at work about an hour and a half away. That was frustrating and stressful as we were trying to get home that day. But the event itself, the planning, and the views way more than make up for it, we absolutely LOVED our day!

The views are breathtaking, the staff flexible, accommodating and professional and the food delicious. Would recommend to anyone!

I really enjoyed working with this venue. They provided us the opportunity to have both the ceremony and reception on site and in different rooms so we did not have to change over the same room for both events. The site was great and everyone has mentioned that they love the food. This site is perfect for both in and out of town guests as it gives everyone a great view.

Food - Really good. As other reviews have mentioned they do charge based on the most expensive entree. However, this was not a huge concern. The appetizers especially were amazing.
Beverage and Food Service - Really good. My family members are dedicated to a certain soft drink line that they didn't have in house and they switched over for the night just for my wedding.
Ceremony - You couldn't ask for a better view than this site at sunset. Most of my friends/families facebook photos became their picture with their significant others before the ceremony.
Timing & Attention to Detail - Really really good. I decided not to get a day of planner because of a few various things and the planner I worked with on site was great. We did almost all of our communication via email and she was generally really responsive to questions. She helped plan out the night's flow and it really helped me understand what/when was required.
Value - I honestly think they provide a pretty good value. I looked at downtown hotels, other club like settings, and areas in Lincoln Park and I couldn't be happier with the overall cost of the event. For a full 4 course sit-down dinner with open bar, I was very happy with the overall cost. They also eliminate a lot of the "other" costs as you don't have to rent chairs/drapping, dance floors etc. They also have a liquor license eliminating a lot of the issues with other places on site. My only small gripe is somewhat stupid, but kind of hit me wrong... I was paying for a ceremony fee, but when the idea of the pedestal came up (her idea), I was charged for this.

Overall this place was a great venue for our wedding. The guests loved it. The food was phenomenal we had the aged filet and it was cooked to perfection! Cake was just scrumptious, made by Sarah's pastries. Joe Flynn, the catering director, was really attentive to our needs. Highly recommend this place.

We had both our ceremony and reception at the Metropolitan Club. Although in the midst of winter, we had AMAZING weather...the skies were blue and clear and the view was spectacular. The service was for the most part, wonderful. The majority of our guests raved about how professional and excellent the service was. I think my dad had asked for a few things that the wait staff never got for him or came back with them REALLY late so he wasn't 100% impressed but he absolutely loved the venue. My husband's favorite was the cake. He was sad after the wedding b/c he didn't get time to it down and eat his actual slice of cake. The one bite he got was during the cake cutting. The Metropolitan Club is on the pricier side but when you compare it to a hotel, it just can't compare. I mean how many people can say they had their wedding at the Sears Tower?!! And the guests from out of town loved that they could attend the wedding and do a touristy thing all in one afternoon!! During the planning, I sometimes felt I didn't get a responses right away but that could also be from trying to plan in only about 3 months. In the end, everything turned out beautifully and I couldn't have asked for a better wedding.

They were fantastic!

When choosing a venue, we could not be any more pleased with the service we received from start to finish with Lorena Mulvaney at the Metropolitan Club. The Club welcomes prospective brides and grooms with an event table that has a binder of recent wedding photographs, and they tour you around the event spaces with a glass of champagne. They provide you a very helpful binder checklist, and any outstanding question (big or small) was promptly replied to by Lorena with complete understanding and professionalism. It was truly a seemless experience, and I don't know what I would have done without Lorena and the Metropolitan Club team. A very special thank you to her and Rick for going beyond the call of duty with our concerns, and providing us the best day of our lives. If we could do the day all over again, we would still confidently choose the Metropolitan Club and Lorena for our venue. Everything was top notch. Total satisfaction!

We enjoyed the tasting and also having their sommelier suggest a wine bottle for our sweetheart table. The food was perfect.

The Metropolitan Club offers great views and a beautiful venue. They were one of the only places where I could do my ceremony room and reception room separately without having to "flip" the room and have that awkward transition for my guests.
The food was good, but not GREAT. Definitely way better than regular hotel wedding fare, but the filet mignon I served could have been better, I think. I must say that they were really, really flexible on food. I could pretty much do whatever I wanted short of handing them a recipe and asking them to make it. I really appreciated that as we changed our mind a lot about what we wanted to do with food. We didn't even have to have our guests choose a vegetarian meal ahead of time - they were able to order it on the spot!
I did not care for the cake that they use - Sarah's Pastries - and they were really accommodating by allowing me to bring in another vendor, even though they don't usually do this because I was SOOOOOOO unhappy.
I think that they were really easy to work with and if I had to do it over again, I would certainly choose them again in a heartbeat.

We got married at the Metropolitan Club at the Sears (never Willis) Tower in April of this year. Our experience was mixed.

The good:
1.)Lorena was a great coordinator! 2.)The food was excellent--do family style if you can! 3.)The venue itself is beautiful, spacious, and private. 4.)The bar was awesome. Let's just say no one went home thirsty.

The bad:
1.)Our first coordinator was with the venue for ~20 years, but he was completely non-responsive (i.e., no responses to basic questions for weeks on end), and then he suddenly disappeared. When you're planning a wedding from out of state, that makes for a very stressful experience. 2.)Our tasting was pretty awful. We had it planned a couple months in advance since we had to fly in for it, and the chef was rude and made it seem like he had no idea about any of our requests. We were served food that he flat out said shouldn't be served family style and that he didn't know we wanted it family style (which was in the contract from day 1). We were also served a salad that literally consisted of mayo and hot dogs. It was a pretty appalling experience overall. 3.)The day of of the wedding, we had asked everyone to try to arrive at least 30 minutes before the ceremony due to the delays we anticipated with building security. Unfortunately, no one was allowed up, and I ended up seeing my dad before getting to do a first look with him. This was really upsetting and something I can never go back and redo. 4.)There was a mixup with the tables. They were actually 1 table short, so a few of our guests had to scramble at dinner, and we ended up a very awkward arrangement for 1 table.

Overall, we had a great wedding and a very memorable night! I wouldn't hesitate to have my wedding there again, I'd just be better prepared for the process.

When choosing to have our wedding at The Metropolitan Club, we were really floored by the prices per head for such an iconic venue. Having compared prices at many downtown locations, The Metropolitan Club was very reasonable and did not charge any rental fees for the space, which we loved. It really was a beautiful setting for such a wonderful day in our lives.

Our day of wedding experience was very pleasant for the most part. The service of the wait staff was very good, and no major complaints on the food. The staff was respectful and accommodating for guests - the bartenders were especially wonderful. The atmosphere overall was why we had decided to go with The Metro Club as our venue, and it did not disappoint the day of - even on a cloudy night in December, the lights of the city were beautiful.

The major issue we did have with this venue was our event coordinator that was assigned to us. In the opinion of my husband and I, she was extremely unresponsive and unprofessional. In the 2-3 months leading up to our wedding when we had questions and other vendors needing to get in touch with her, she would often take days upon days to respond to emails, and was not flexible to meet our requests...financial or otherwise. This did cause us a lot of stress in the few months leading up to the wedding, and really did change our opinion of this venue a lot. My advice for brides looking at this venue would be to get a feeling for the coordinator you are working with at the venue upon your first meeting, and ask to switch well before the wedding if you do not feel comfortable. We ended up booking a wedding planner (who was wonderful) in the few months before to help us with the stress, and so we did not have to deal with our coordinator at the venue as much directly.