The staff at The Inn at St. John's was just fantastic. No, they were a godsend! All we had to do was drop things off to them (placecards, favors, etc) and they took care of it from there! No stressing about reception set up the day of the wedding! The whole process from beginning to end was a joy, for everyone involved.

Perfect! The Innat St. Johns and St. John Chapel made my ceremony and reception perfect! The staff is alwasy available to answer your questions. I think I emailed my reception manager about 50 times and she was alwasy very helpful and prompt in her responses. After the wedding everyone raved about how beautiful the venue was and how wonderful the food was!

I would highly recommend The Inn at St. John's. My daughters reception was beautiful, many compliments the entire night. We felt the staff was very helpful with everything. They made sure every detail was perfect. Kathleen was wonderful!

The Inn at St. Johns was absolutely breath taking when we saw it at our marriage retreat. My husband and I knew we had to get married in the chapel there and have our reception there. The chapel is to die for! Our guests gave us so many compliments on the chapel and wedding hall. They said it was even prettier than the Royal wedding. We were in the Grand Ballroom and it was absolutely beautiful. i did not have to worry about one thing the whole night because Kathleen our coordinator took such good care of us for the whole planning process. She was on top of everything and was so organized and answered back to you within that day you emailed her. I did not have to stress about anything. I would highly recommend St Johns to anyone planning a wedding.

The chapel staff was very rude and they treated us like cattle! They would not let my photographer go into the balcony, even though the glass doors were locked! They harrassed us even before our time to leave, 15 minutes after the ceremony!! My other vendors seemed to not notice, however my family and friends could not believe how we were treated. They told me one thing before the wedding and a different thing on my wedding day! They even yelled at me in the dressing room. The reception went better than the ceremony. Overall Horrible!

My reception was absolutely PERFECT! What more can I say? My reception was in the Atrium Room - which was breathtaking! My guests cannot stop raving about the venue!!! I've gotten more compliments than I can count!

The staff was very accommodating and professional. Linda was our coordinator at St. Johns and she was WONDERFUL! She helped us through the planning of every last detail. She made sure everything had my approval and was set up according to my guidelines the day of the wedding. I could not have asked for a better, more smoothly run reception. The food was dellicious and the bartenders even remembered my guest's drinks of choice and had refills waiting.

Wonderful vendor, wonderful coordinator, and extremely wonderful experience!!! PERFECT!!!

The Inn at St. Johns was the perfect place for my wedding ceremony and reception. The chapel is gorgeous and the coordinators were completely on top of every tiny detail during the rehearsal and actual ceremony.
We worked with Kathleen Reid for our reception, which was held in the Grand Ballroom and she was an outstanding coordinator. Kathleen was always available to help answer any questions and accommodate any of our requests. The servers to bartenders were so quick on their feet and were always greeting our guests with a smile.
My wedding was PERFECT and I have to thank The Inn at St. Johns for that!

I live out of state, but grew up in Metro Detroit. Having my wedding at St. John's was the best decision I could have made! The location is easily accessible for anyone living in the area, as well as very convenient to Detroit Metro airport and Ann Arbor. The guests LOVED staying at St. John's, and we even had a pre-wedding brunch, a golf outing, and the rehearsal dinner right on site! Plus, we didn't have to worry about transportation between the ceremony/reception, or going anywhere else for pictures! The hotel and grounds are beautiful! The chapel is spectacular and the musicians/cantors are wonderful! In addition, the reception hall staff were SO wonderful and SO helpful! They helped us with EVERYTHING, even things we expected to do ourselves. They were extraordinarily accommodating to every request (even the ridiculous ones!). Ella was our catering manager and MaryAnn was our banquet captain. We could not have been happier with them! Plus, the food was really fantastic (at every meal!), at both the hotel restaurant and the reception hall. Honestly, our guests were ooh-ing and ah-ing about St. John's all weekend long! We had a fantastic experience and I couldn't have asked for anything more!!!

I am reviewing this as a wedding vendor who recently worked with the venue. I feel that this is important to express as a vendor in the industry because how we are treated on your wedding day directly impacts YOUR wedding.

First of all, the initial "atmosphere" that I perceived from working at this venue was that they were far more concerned about wedding turnaround then providing quality service their brides who are paying big $$$ to have their wedding there. If you are planning a wedding in their chapel expect to be limited. You're permitted 30 minutes prior to the wedding for chapel access, and 30 minutes after the ceremony for photos in the chapel. The chapel is beautiful, but what good is that if you do not have the opportunity to utilize it to its full potential? Your photographers are not permitted to get low to the ground to capture different angles, and must remain stationary throughout the entire service. I understand that there are bad photographers out there, who are disruptive and distracting to the events, but there are a lot of us who are just dedicated to providing you with good coverage, and would never dream of walking onto the altar to capture your photos. Being stuck in the back of the church with only one angle on the bride and groom though is a bit extreme, so don't expect any good closeups of you and the groom. Most photographers carry at most a 200mm focal length lens which is almost a wide angle based on the position they are stuck in.

Photographers are also not permitted to photograph from the balcony during the ceremony, again limiting your angle of coverage. Don't even think about decorating the chapel in any way to make the ceremony your own either, their rules are just as restrictive.

Due to the fact that the hall is more concerned with volume then an excellent customer experience, you'll be constantly encountering other bridal parties throughout your evening. This became a major issue when we attempted to exit the chapel and head outside for more photos, we were immediately thrown into disarray by the next bridal party entering the chapel for their ceremony and we were then told we would have to exit another way, and shoot in a different location. The following bridal party was suddenly more important then the one who just got married. This is unacceptable! Seriously, this venue needs to build in more time between ceremonies or limit the amount of weddings they take on any given day.

The staff of the venue was extremely rude to us as vendors, which definitely increased our stress levels on top of the extremely limiting environment we were dealing with.

Their one saving grace is definitely their reception capabilities, awesome food, attentive hosts and hostesses, and timely service on this end was excellent. I imagine this is why the hall gets so many good reviews, its easy to forget the downsides of the ceremony location in favor of their reception locations. If you're planning on using this venue, avoid utilizing their chapel at any cost, but plan the reception of your dreams. If you do use their chapel, expect to be treated like a number, not a paying client.

Kathleen was our coordinator and she was so nice to work with. The food was great, we had so many compliments. The guests loved the chocolate fountain. The staff pulled off a surprise for my new husband during dessert without a hitch, and it was perfect! Unlike most bride and grooms, we actually sat down to enjoy our meal with our guests... and it was amazing!
There was some communication mishaps between Kathleen and the banquet staff, but nothing that ruined our evening. For example, the bridal party was suppose to be able to enjoy the cocktail hour with our guests while my husband and I were off taking pictures in the gardens. Unfortunately, this message was not clearly given tho the banquet staff, and they made the wedding party wait in the hall without chairs to sit on.
The room (Galilee) which has a burgundy color ambiance, was perfect for our wedding reception during the 4th of july weekend.
I would agree with the many comments of the hotel staff needing some customer service training. Our out of town guests were very disappointed in the check in process, and trying to book rooms online. The good news is, my husband and I had the Presidential Suite which was totally amazing!! Highly recommended for any bride. It was perfect to invite our out of town guest over for gift opening the next morning. We had 30 people in there comfortably!
We also had our wedding in the Chapel, which is stunning. I'm actually glad the venue has very strict rules as it keeps the Chapel beautiful. The staff and Deacon were very flexible to grant our wishes regarding removing the bride and groom chairs for the ceremony for the purpose of pictures.
We had a perfect wedding, and I would highly recommend this venue to any bride.. and groom!

Chapel is gorgeous! We had the Grande Ballroom, plenty of room for all your guests and the food is wonderful, well worth the price, excellent chef will cook whatever you want.

We had our reception in the Atrium and it was gorgeous! We received so many compliments. It is an expensive venue. We wanted the wedding on a Sunday, which helped because The Inn has lower minimums for Friday and Sunday receptions. Ella was our coordinator and she was great. The staff was very professional and helpful in accommodating us. They put out our favors and place cards, candles. Very helpful! It was a really wonderful experience!

We LOVED the atrium in St. John’s. We LOVED our coordinator, Kathleen. These two things made our reception what it was and we wouldn’t do a thing differently here. We believed that the venue would set the tone for the reception and we wanted something nice but not snooty. And we wanted a traditional banquet reception but not a traditional square box room. The atrium filled that need. April was still considered off-season so we got a deal! The service was flawless at both the tasting and our reception – even some of our guests mentioned it. But the food was quite disappointing at the tasting and we were a bit concerned about it but it was EXCELLENT at our reception – received LOTS of compliments on that. The room is so unique that it really doesn’t take much decorating – it really stands on its own. If you are considering booking St. John’s ASK FOR KATHLEEN. She was our top vendor! She responds very quickly no matter what time or day of the week it is. She NEVER got annoyed with my 100 questions. She is incredibly organized and had everything written down and detailed. She would do anything in her power to make your event exactly what you want it. Our event was executed perfectly. If anything went wrong, I do not know what it was.

Now the hotel side is a different story. The people who worked there were nice enough but it felt like the service you would receive as a single night guest at any ol’ Marriott and based on Kathleen’s service, and the fact that we had booked 35 guest rooms and spent thousands of dollars on the reception side, we expected more. It felt that they had policies and they would do nothing to try to extend a better experience to us. When our guests called to make reservations a few complained of staff being short or being interrupted by business travelers. (Now I’m sure that’s where they make their money but there are usually two people at the counter. Or you could be more polite.) They also wouldn’t guarantee us a late check out until the morning of our check out day. What? Why? When we checked in on Friday that room wasn’t booked for Sunday. And we only wanted to stay until 1:00. Check in is 3:00. Why can’t you make this happen for us? The hotel side was a disappointment.

The Inn at St. John's facilities are beautiful! Planning a wedding is one of the MOST stressful times in your life and my experience having it at The Inn at St. John's made it worse. The Catering Management & staff lacked correspondence. There were many things that I had my designated catering manager note that I did and did not want. These things were unnoticed at the day of the event. Even though this place is beautiful, don't let it fool you. For the price you pay and the service you recieve, I would NOT recommend this place to anyone after what we experienced.

Overall, the Inn at St. John's provided everything I could have asked for in a wedding reception venue. The grounds and reception halls were stunning. The staff was very professional and accommodating. I cannot count how many compliments I received about the atrium room, the quality of the food, etc. after the wedding. Thanks for helping me achieve my dream wedding!

Kathleen was our event coordinator and she was amazing. She quickly responded to all of my questions with helpful answers and suggestions. Our guests raved about the food. The Atrium was beautiful and the staff was great and very professional.