The Forever Frame Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
44 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
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Mary C. Sent on 11/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mary Cother
Purchased a cherry wood shadow box to preserve flowers from a funeral. The box is top quality. Cant wait to use it. This is exactly what I had in mind. Thank you!Purchased a cherry wood shadow box to preserve flowers from a funeral. The box is top quality. Cant wait to use it. This is exactly what I had in mind. Thank you! -
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Samantha Sent on 06/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When I first purchase a Forever Frame, I wasn't sure if I would think it's worth the investment but boy was I wrong! This is such a high quality product with a lot of attention paid to not only the look but functionality as well. We had multiple guests comment on how beautiful it was and how they loved watching the sand pouring and viewing the finished product. Highly recommend this for your sand ceremony!When I first purchase a Forever Frame, I wasn't sure if I would think it's worth the investment but boy was I wrong! This is such a high quality product with a lot of attention paid to not only the look but functionality as well. We had multiple guests comment on how beautiful it was and how they loved watching the sand pouring and viewing the finished product. Highly recommend this for your sand ceremony! -
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User2909016 Sent on 12/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is one of my favorite keepsakes from our wedding. I looked everywhere for one of these and finally found it here. Customer service was great and the frames are amazing and I'm so happy I have it to cherish forever.This is one of my favorite keepsakes from our wedding. I looked everywhere for one of these and finally found it here. Customer service was great and the frames are amazing and I'm so happy I have it to cherish forever. -
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Carlos Sent on 11/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Worth everypenny would pay the extra for this one then the ones you buy at hobby lobby and michaels quality is amazingWorth everypenny would pay the extra for this one then the ones you buy at hobby lobby and michaels quality is amazing -
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Michelle Sent on 11/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Responded to emails quickly, Frame and engraving we beautiful, used for our destination wedding, sand stayed in place for our trip home. frame is constructed extemely well, looks amazing with pic in it!!!!! highly reccomend!Responded to emails quickly, Frame and engraving we beautiful, used for our destination wedding, sand stayed in place for our trip home. frame is constructed extemely well, looks amazing with pic in it!!!!! highly reccomend! -
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Carrie Sent on 10/28/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We are actually the wedding coordinator who provided the Forever Frame for use at this ceremony. We have used Forever Frame repeatedly and have never had any issues with product, delivery or communication. It's a great product for our couples as they are all destination weddings. This is perfect for travel. Their new Framette is a great option for something smaller when considering luggage allowance.We are actually the wedding coordinator who provided the Forever Frame for use at this ceremony. We have used Forever Frame repeatedly and have never had any issues with product, delivery or communication. It's a great product for our couples as they are all destination weddings. This is perfect for travel. Their new Framette is a great option for something smaller when considering luggage allowance. -
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Kaitlyn Sent on 10/28/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely incredible product! I love the idea of the sand ceremony also being a picture frame - it makes it such a beautiful show piece in our home after the ceremony! Easy to use and super easy to change out the photo.
customer service was outstanding - they were quick to respond to any questions i had and even added a custom graphic I sent them.
Highly highly recommend!Absolutely incredible product! I love the idea of the sand ceremony also being a picture frame - it makes it such a beautiful show piece in our home after the ceremony! Easy to use and super easy to change out the photo.
customer service was outstanding - they were quick to respond to any questions i had and even added a custom graphic I sent them.
Highly highly recommend! -
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Kaitlyn Sent on 03/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely LOVE they way my Forever Frame turned out. Ordered on a Saturday and it showed up the following Tuesday! Amazing and so easy to customize to my specifications! I had a question about a special graphic and it was answered immediately and they helped pick out what would work best. Also they are a local AZ company! Family owned and operated! Highly highly recommend this amazing and unique product!Absolutely LOVE they way my Forever Frame turned out. Ordered on a Saturday and it showed up the following Tuesday! Amazing and so easy to customize to my specifications! I had a question about a special graphic and it was answered immediately and they helped pick out what would work best. Also they are a local AZ company! Family owned and operated! Highly highly recommend this amazing and unique product! -
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User2407455 Sent on 11/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful sand ceremony frame. Perfect for our destination wedding. Everything held together just fine on our 2 day car trip back home! Super quick delivery!Beautiful sand ceremony frame. Perfect for our destination wedding. Everything held together just fine on our 2 day car trip back home! Super quick delivery! -
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User2407488 Sent on 11/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered 7 bags to fill the frame but it only took 6.I ordered 7 bags to fill the frame but it only took 6. -
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Lauren Sent on 10/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely gorgeous, a special thing we can keep forever.Absolutely gorgeous, a special thing we can keep forever. -
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Maureen Sent on 01/02/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Having the Forever Frame as part of our wedding ceremony was great. We did the sand ceremony with myself, my now husband :) and step daughter. We each used a color of sand that reflected the color scheme of the wedding. Unfortunately, the venue broke the glass that holds the picture...the sand was still enclosed in it's own chamber which was great! I called Forever Frame to get a replacement glass and the owner called me back immediately. She was friendly and sent me a new piece of glass. Because each frame is hand made, the replacement glass didn't fit right, so I emailed the Kendalls and was sent another piece that fit perfectly. I love my Forever Frame and will cherish that special moment we became one family thanks to the Kendalls and their beautiful product.Having the Forever Frame as part of our wedding ceremony was great. We did the sand ceremony with myself, my now husband :) and step daughter. We each used a color of sand that reflected the color scheme of the wedding. Unfortunately, the venue broke the glass that holds the picture...the sand was still enclosed in it's own chamber which was great! I called Forever Frame to get a replacement glass and the owner called me back immediately. She was friendly and sent me a new piece of glass. Because each frame is hand made, the replacement glass didn't fit right, so I emailed the Kendalls and was sent another piece that fit perfectly. I love my Forever Frame and will cherish that special moment we became one family thanks to the Kendalls and their beautiful product. -
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Stephanie Sent on 11/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This frame is beautiful, and very well constructed. We have it in the distressed white. The sand was soft and the colors were accurate to what I expected in navy and coral. The picture can easily be changed in and out without causing a mess and leaving the sand in tact. I would highly recommend this frame if a sand ceremony is in your future.This frame is beautiful, and very well constructed. We have it in the distressed white. The sand was soft and the colors were accurate to what I expected in navy and coral. The picture can easily be changed in and out without causing a mess and leaving the sand in tact. I would highly recommend this frame if a sand ceremony is in your future. -
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Tiffany Sent on 10/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This company by far exceeded our expectations! Not only were they very helpful in answering our questions but they are also very thoughtful. We received our frame very quickly and it help up as we traveled just like they said it would!This company by far exceeded our expectations! Not only were they very helpful in answering our questions but they are also very thoughtful. We received our frame very quickly and it help up as we traveled just like they said it would! -
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Kristine Sent on 10/28/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We LOVED our shadow box that we had personalized for our sand ceremony, it was perfect and beautiful!!! Very sturdy and the sand doesn't leak out. We now have it as a memento signifying three becoming one which no man can separate, (Bride, Groom, Christ). It's displayed with our picture on our mantle above the fire place and we love it! Thank you so much! I researched so many shadow boxes wanting the best quality and I believe we found it!!!We LOVED our shadow box that we had personalized for our sand ceremony, it was perfect and beautiful!!! Very sturdy and the sand doesn't leak out. We now have it as a memento signifying three becoming one which no man can separate, (Bride, Groom, Christ). It's displayed with our picture on our mantle above the fire place and we love it! Thank you so much! I researched so many shadow boxes wanting the best quality and I believe we found it!!! -
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User2212540 Sent on 07/06/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The framette was wonderful and perfect size for my destination wedding. Unfortunately someone took the frame after my reception and turned it upside down so I didn't get to test the sand staying with the design but we just mixed the sand which is fine. It's a beautiful keepsake which we have set up on our wall unit.The framette was wonderful and perfect size for my destination wedding. Unfortunately someone took the frame after my reception and turned it upside down so I didn't get to test the sand staying with the design but we just mixed the sand which is fine. It's a beautiful keepsake which we have set up on our wall unit. -
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User2415639 Sent on 11/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The item arrived on time and well above our expectations. We are very pleased with it and look forward to using them again for other gifts in the future.The item arrived on time and well above our expectations. We are very pleased with it and look forward to using them again for other gifts in the future. -
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Nadia Sent on 10/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
By far, one of the BEST purchases for my wedding. I absolutley love the forever frame. I didn't know quite how to capture our wedding day with our blended family but this is PERFECT!!By far, one of the BEST purchases for my wedding. I absolutley love the forever frame. I didn't know quite how to capture our wedding day with our blended family but this is PERFECT!! -
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User2415771 Sent on 11/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Did everything they advertised - sand did not budge throughout the 2 hour bus ride. Easy to assemble and our custom etching and engraving was exactly as expected. They were even able to use our custom logo. Very responsive on the phone and via email. Photo was easy to apply.Did everything they advertised - sand did not budge throughout the 2 hour bus ride. Easy to assemble and our custom etching and engraving was exactly as expected. They were even able to use our custom logo. Very responsive on the phone and via email. Photo was easy to apply. -
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Kasi Sent on 10/28/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We couldn't have been happier with the Forever Frame we used for our wedding sand ceremony! It was easy for the event planner to setup, easy to use during the ceremony, and a beautiful way to capture such a special day in our lives! We were able to customize it to make it what we wanted it to be, with a picture, sea shells from destinations we have been to and from our honeymoon in Jamaica. We highly recommend this product!!!We couldn't have been happier with the Forever Frame we used for our wedding sand ceremony! It was easy for the event planner to setup, easy to use during the ceremony, and a beautiful way to capture such a special day in our lives! We were able to customize it to make it what we wanted it to be, with a picture, sea shells from destinations we have been to and from our honeymoon in Jamaica. We highly recommend this product!!! -
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User2394192 Sent on 10/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband to be and I saw the Forever Frame at a wedding shop. We had been planning to incorporate a sand ceremony in to the wedding, and the Forever Frame added an unique and personalized aspect we hadn't seen anywhere else. We only saw it a couple weeks prior to the wedding and immediately ordered it.
When it arrived (one week prior to the wedding), we discovered due to a computer glitch, the font style and the color were different from what we had ordered. It was still beautiful, but not what we really wanted, and I didn't think we could get it corrected in time. Exhausted from all the wedding plans, I was completely deflated and disappointed, but I called the customer service number and left a message explaining what had happened and hoping it might be rectified before our ceremony. This was after hours on a Friday, and I didn't really expect a response until the following Monday.
Instead, within half an hour I got a call back from Elaine, who went to the shop the next morning and did a new frame as per our order. She then met me later that day - on my choice of time and location - to personally give me the frame. She told me to keep the original frame as well, and suggested I give it as a gift - we gave it to my parents, who loved it!
Our corrected frame was exactly what we wanted. It was beautifully made, and well-constructed. In addition to the area for the sand, there was a separate backdrop for a photo, and space above the sand for mementos - dried flower, wedding favor, etc. We couldn't be happier with it, and look forward to having it as another memory of our wedding for years to come.
I also recommended it to friends, who have ordered it for a graduation and a baby shower gift.
The quality of merchandise was excellent, but the consideration and professionalism of the company itself was even better. I would wholeheartedly recommend both to anyone.My husband to be and I saw the Forever Frame at a wedding shop. We had been planning to incorporate a sand ceremony in to the wedding, and the Forever Frame added an unique and personalized aspect we hadn't seen anywhere else. We only saw it a couple weeks prior to the wedding and immediately ordered it.
When it arrived (one week prior to the wedding), we discovered due to a computer glitch, the font style and the color were different from what we had ordered. It was still beautiful, but not what we really wanted, and I didn't think we could get it corrected in time. Exhausted from all the wedding plans, I was completely deflated and disappointed, but I called the customer service number and left a message explaining what had happened and hoping it might be rectified before our ceremony. This was after hours on a Friday, and I didn't really expect a response until the following Monday.
Instead, within half an hour I got a call back from Elaine, who went to the shop the next morning and did a new frame as per our order. She then met me later that day - on my choice of time and location - to personally give me the frame. She told me to keep the original frame as well, and suggested I give it as a gift - we gave it to my parents, who loved it!
Our corrected frame was exactly what we wanted. It was beautifully made, and well-constructed. In addition to the area for the sand, there was a separate backdrop for a photo, and space above the sand for mementos - dried flower, wedding favor, etc. We couldn't be happier with it, and look forward to having it as another memory of our wedding for years to come.
I also recommended it to friends, who have ordered it for a graduation and a baby shower gift.
The quality of merchandise was excellent, but the consideration and professionalism of the company itself was even better. I would wholeheartedly recommend both to anyone. -
Quality of service
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User2060629 Sent on 03/07/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was uncertain what to order to personalize the Forever Frame. Elaine patiently walked me through the order process and promptly shipped the frame so we could have it in time for our wedding.I was uncertain what to order to personalize the Forever Frame. Elaine patiently walked me through the order process and promptly shipped the frame so we could have it in time for our wedding. -
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Joyce Sent on 10/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We absolutely love our sand ceremony frame! It was a beautiful part of our intimate and symbolic ceremony!We absolutely love our sand ceremony frame! It was a beautiful part of our intimate and symbolic ceremony! -
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User1914590 Sent on 11/10/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This frame is perfect - we had a little mix up with our coordinator not taking the U plate out and we thought it was ruined - but with a little creativity all is fixed :-) It was easy to get through the airport and made us feel at ease after creating such a memorable piece at our wedding. Elaine was very responsive and professional. HIGHLY recommended for any destination wedding sand ceremony. Above and Beyond the traditional glass sand ceremony vases!!This frame is perfect - we had a little mix up with our coordinator not taking the U plate out and we thought it was ruined - but with a little creativity all is fixed :-) It was easy to get through the airport and made us feel at ease after creating such a memorable piece at our wedding. Elaine was very responsive and professional. HIGHLY recommended for any destination wedding sand ceremony. Above and Beyond the traditional glass sand ceremony vases!! -
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Vessa Sent on 10/28/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We love our Forever Frame! They owner was very helpful in selecting the type that would be best for us, along with delivery methods as we ordered a little late. The quality is exceptional and we will treasure it "forever":)We love our Forever Frame! They owner was very helpful in selecting the type that would be best for us, along with delivery methods as we ordered a little late. The quality is exceptional and we will treasure it "forever":) -
Quality of service