The Dressing Room Reviews
View more informationReviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
13 Reviews
93% recommend it
-
Quality of service 4.7 out of 5 rating
-
Average response time 4.7 out of 5 rating
-
Professionalism 4.6 out of 5 rating
-
Value 4.7 out of 5 rating
-
Flexibility 4.6 out of 5 rating
+3
User photos
-
Emily M. Sent on 08/26/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
10/10 highly recommend
Teresa is a prime example of not all heroes wear capes - she is an angel & a life saver! I went into The Dressing Room for a new wedding dress after a seamstress ruined my dress and told me it wouldn’t be finished in time. I was in a little bit of a panic (as I was just leaving that other seamstress and I had no dress but 1 week until the wedding). Teresa showed me everything she had in stock around my size and helped me get in to the dresses. Luckily, she showed me THE perfect dress but unfortunately it was too small. Teresa ordered the dress in my size and had it express shipped (ordered first thing Monday morning and arrived on Wednesday). She kept me in the loop the whole time. When it arrived on Wednesday, she called me first thing and even scheduled an appointment with her trusted seamstress, Teresa Edens at Alterations by Teresa. I went straight to her seamstress who completed all my alterations perfectly and dropped off the dress to the shop the very next morning. A true blessing in disguise for me but it wouldn’t have happened without Teresa’s help! She truly cares and wants all brides to have their dream dress and will do what it takes to ensure customers leave happy. I would recommend her 100000%!Teresa is a prime example of not all heroes wear capes - she is an angel & a life saver! I went into The Dressing Room for a new wedding dress after a seamstress ruined my dress and told me it wouldn’t be finished in time. I was in a little bit of a panic (as I was just leaving that other seamstress and I had no dress but 1 week until the wedding). Teresa showed me everything she had in stock around my size and helped me get in to the dresses. Luckily, she showed me THE perfect dress but unfortunately it was too small. Teresa ordered the dress in my size and had it express shipped (ordered first thing Monday morning and arrived on Wednesday). She kept me in the loop the whole time. When it arrived on Wednesday, she called me first thing and even scheduled an appointment with her trusted seamstress, Teresa Edens at Alterations by Teresa. I went straight to her seamstress who completed all my alterations perfectly and dropped off the dress to the shop the very next morning. A true blessing in disguise for me but it wouldn’t have happened without Teresa’s help! She truly cares and wants all brides to have their dream dress and will do what it takes to ensure customers leave happy. I would recommend her 100000%!-
-
-
+3 photos
-
Quality of service
-
Alth Sent on 12/08/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Highly recommend
Let me first state, I’m a newcomer to Wilmington Nc and coming from Atlanta the shopping is dramatically different,
I went to several bridal shops in Wilmington including David’s Bridal before going to The Dressing Room and I was prepared for a Drive to Raleigh, Charlotte or Atlanta to find my perfect dress. Or quite possibly just settle...
This was my last effort for a dress in Wilmington. I made the appointment for the upcoming Saturday morning and would have a friend go with me. I was greeted by an employee that was finishing u with a customer. She asked me what type of/ style of dress I was I wanted, when I was getting married, and where. Typical questions, she explained the layout of the store asked us to browse around while she pulled a few for me to try on. I’m a size 5/6 and if you’ve ever shopped for a wedding dress - that’s not your size. Feeling bad about size, she assured me that happens everyone. I know I looked at what felt like 100 dresses & tried on at least 15. The LAST 3 she pulled, wasn’t the style I was looking for, but they were pretty. I tried the first one and OMG I liked it & my friend liked it as well. The second one, that was it ... I loved it, the employees loved it, and my friend loved it!! I knew this was MY dress. A customer came in and commented on how gorgeous my dress was ... the owner came in and noted how pretty I looked in the dress and how GREAT the fit was for an off the rack dress! Theresa (owner) has a belt she had just walked in with this set the dress off!!! She told me they had an in-house seamstress that could the minimal alterations. We set that up. I’ve had 3 fitting and 13 days away from my big day. I can’t wait to see my husband look at me as I walk down the aisle in this dress.
Each person here was helpful, courtesy, and professional. My dress is high quality and gorgeous.
Please go check them out - you won’t be disappointed!!!Let me first state, I’m a newcomer to Wilmington Nc and coming from Atlanta the shopping is dramatically different,
I went to several bridal shops in Wilmington including David’s Bridal before going to The Dressing Room and I was prepared for a Drive to Raleigh, Charlotte or Atlanta to find my perfect dress. Or quite possibly just settle...
This was my last effort for a dress in Wilmington. I made the appointment for the upcoming Saturday morning and would have a friend go with me. I was greeted by an employee that was finishing u with a customer. She asked me what type of/ style of dress I was I wanted, when I was getting married, and where. Typical questions, she explained the layout of the store asked us to browse around while she pulled a few for me to try on. I’m a size 5/6 and if you’ve ever shopped for a wedding dress - that’s not your size. Feeling bad about size, she assured me that happens everyone. I know I looked at what felt like 100 dresses & tried on at least 15. The LAST 3 she pulled, wasn’t the style I was looking for, but they were pretty. I tried the first one and OMG I liked it & my friend liked it as well. The second one, that was it ... I loved it, the employees loved it, and my friend loved it!! I knew this was MY dress. A customer came in and commented on how gorgeous my dress was ... the owner came in and noted how pretty I looked in the dress and how GREAT the fit was for an off the rack dress! Theresa (owner) has a belt she had just walked in with this set the dress off!!! She told me they had an in-house seamstress that could the minimal alterations. We set that up. I’ve had 3 fitting and 13 days away from my big day. I can’t wait to see my husband look at me as I walk down the aisle in this dress.
Each person here was helpful, courtesy, and professional. My dress is high quality and gorgeous.
Please go check them out - you won’t be disappointed!!! -
Quality of service
-
Althea Sent on 01/21/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Highly recommend
I was new to Wilmington and after going to 4-5 other bridal shops and being dissatisfied; I was ready to drive back to Atlanta, go to Raleigh or Charlotte. To my surprise they had MY dress!!! They listened to what I wanted and showed me what they had, what could be ordered and etc. I would recommend this place they are professional andCourteous.I was new to Wilmington and after going to 4-5 other bridal shops and being dissatisfied; I was ready to drive back to Atlanta, go to Raleigh or Charlotte. To my surprise they had MY dress!!! They listened to what I wanted and showed me what they had, what could be ordered and etc. I would recommend this place they are professional andCourteous. -
Quality of service
-
Rebecca H. Sent on 09/17/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Said yes to the dress
The owner was so easy to work with. She didn't mind that I tried on a million dresses. She offers a nice selection at great prices.The owner was so easy to work with. She didn't mind that I tried on a million dresses. She offers a nice selection at great prices. -
Quality of service
-
Brittany Sent on 07/04/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Theresa was great! Found a beautiful dress at a great price!Theresa was great! Found a beautiful dress at a great price! -
Quality of service
-
User2200419 Sent on 06/28/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
They were very helpful and made my dreams come true. I was able to leave with my dream wedding dress that same day. They were very nice and accommodating!They were very helpful and made my dreams come true. I was able to leave with my dream wedding dress that same day. They were very nice and accommodating! -
Quality of service
-
Clare Sent on 05/14/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Theresa was amazing! Her store is truly a great find if you are looking for affordable dresses of your dreams! I had been around multiple shops in Wilmington and Nashville and wanted to have a dress I looked and felt great in without breaking the bank. Theresa spent time with me trying on multiple dresses and hand picked THE ONE! I absolutely loved my dress and the price was unbelievable. Her store is a MUST if you are looking for the perfect dress :)Theresa was amazing! Her store is truly a great find if you are looking for affordable dresses of your dreams! I had been around multiple shops in Wilmington and Nashville and wanted to have a dress I looked and felt great in without breaking the bank. Theresa spent time with me trying on multiple dresses and hand picked THE ONE! I absolutely loved my dress and the price was unbelievable. Her store is a MUST if you are looking for the perfect dress :) -
Quality of service
-
Sarah Sent on 06/17/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
It is difficult to put into words how absolutely amazing Theresa is. I bought my dress from another bridal shoppe in Wilmington, NC. The shoppe does not due their alterations in house, and referred me to Judy's Sewing room. Long story short, Judy RUINED my dress. I needed a plan B. In comes the Dressing Room. Theresa promptly met me and a friend of mine at the store. She showed me options in my price range and was knowledgeable about which dresses that could be shipped quickly to me. Theresa was so kind to me in a very stressful situation. The dressing room had a great selection of dresses at amazing prices. I highly recommend Theresa and her seamstress, also named Theresa. Stop by and check them out!It is difficult to put into words how absolutely amazing Theresa is. I bought my dress from another bridal shoppe in Wilmington, NC. The shoppe does not due their alterations in house, and referred me to Judy's Sewing room. Long story short, Judy RUINED my dress. I needed a plan B. In comes the Dressing Room. Theresa promptly met me and a friend of mine at the store. She showed me options in my price range and was knowledgeable about which dresses that could be shipped quickly to me. Theresa was so kind to me in a very stressful situation. The dressing room had a great selection of dresses at amazing prices. I highly recommend Theresa and her seamstress, also named Theresa. Stop by and check them out! -
Quality of service
-
Emily Sent on 05/15/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Theresa was great to work with. She offers beautiful dresses at a great, affordable price. I got a stunning dress for my wedding 4/27/14--it was a Jason Alexander, and it was a real steal. She worked with me to find something that would fall into my price-range. Her friend who does alterations also did a fabulous job. I would definitely recommend checking out what she has to offer if you are trying to fit a dress into a tight budget without sacrificing the up-scale look.Theresa was great to work with. She offers beautiful dresses at a great, affordable price. I got a stunning dress for my wedding 4/27/14--it was a Jason Alexander, and it was a real steal. She worked with me to find something that would fall into my price-range. Her friend who does alterations also did a fabulous job. I would definitely recommend checking out what she has to offer if you are trying to fit a dress into a tight budget without sacrificing the up-scale look. -
Quality of service
-
Elizabeth Sent on 03/06/20125 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I had a wonderful experience with Theresa and got a wonderful value. My dress was beautiful and I was very pleased.I had a wonderful experience with Theresa and got a wonderful value. My dress was beautiful and I was very pleased. -
Quality of service
-
Jennifer Sent on 05/02/20194.8 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 4.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing value and willingness go above and beyond with their customer service
I purchased my dress here for an amazing price. The dress was brand new - never worn - but with consignment pricing. The dress selection was amazing- tons of styles and sizes. Their customer service is also top notch. They were extremely friendly and helpful! It was down to the wire and they helped me find the perfect dress and the shop owner even met me after the store had closed so that I could pickup my dress and give to the seamstress. Their seamstress also was amazing. She not only did a fabulous job with the alterations but did them in a very short period of time. This was during Hurricane Florence - She even texted me after to let me know both her and my dress were safe!!! After having shopped at several other wedding dress shops with astronomical pricing and poor service, the Dressing Room was by far the absolute best. A super big thank you for helping me during a stressful time. Even after a major natural disaster my wedding was a success and I was able to wear a beautiful dress that I loved thanks to them!I purchased my dress here for an amazing price. The dress was brand new - never worn - but with consignment pricing. The dress selection was amazing- tons of styles and sizes. Their customer service is also top notch. They were extremely friendly and helpful! It was down to the wire and they helped me find the perfect dress and the shop owner even met me after the store had closed so that I could pickup my dress and give to the seamstress. Their seamstress also was amazing. She not only did a fabulous job with the alterations but did them in a very short period of time. This was during Hurricane Florence - She even texted me after to let me know both her and my dress were safe!!! After having shopped at several other wedding dress shops with astronomical pricing and poor service, the Dressing Room was by far the absolute best. A super big thank you for helping me during a stressful time. Even after a major natural disaster my wedding was a success and I was able to wear a beautiful dress that I loved thanks to them! -
Quality of service
-
Janell Sent on 05/03/20144.8 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 4.0 out of 5 rating
I was surprised to find such an amazing shop in eastern North Carolina. Theresa has a wide selection of sizes and styles of mostly discontinued dresses. I didn’t bring anyone along with me to help try on dresses but Theresa was patient and helped me find the perfect dress. The dress I got at the Dress Shop was a discontinued designer dress on clearance at her shop and way under what I had budgeted. This meant that I had more room in the budget for fun and sparkly accessories from the national bridal store chain. In the future, I plan to return to this store and recommend it to my friends as Theresa has formal dresses in addition to wedding dresses – for those who attend Marine Corps Balls or proms, etc. A final admin note is that you may need to get accessories for the dress (such as an appropriate slip so the dress ‘poofs’ in the right places) – which aren’t available at The Dress Shop. The store is only open for a few hours on Saturdays (hence the 4/5 stars on "flexibility") but well worth a visit.I was surprised to find such an amazing shop in eastern North Carolina. Theresa has a wide selection of sizes and styles of mostly discontinued dresses. I didn’t bring anyone along with me to help try on dresses but Theresa was patient and helped me find the perfect dress. The dress I got at the Dress Shop was a discontinued designer dress on clearance at her shop and way under what I had budgeted. This meant that I had more room in the budget for fun and sparkly accessories from the national bridal store chain. In the future, I plan to return to this store and recommend it to my friends as Theresa has formal dresses in addition to wedding dresses – for those who attend Marine Corps Balls or proms, etc. A final admin note is that you may need to get accessories for the dress (such as an appropriate slip so the dress ‘poofs’ in the right places) – which aren’t available at The Dress Shop. The store is only open for a few hours on Saturdays (hence the 4/5 stars on "flexibility") but well worth a visit. -
Quality of service
-
James N. Sent on 09/12/20241 out of 5 rating
-
Quality of service 1.0 out of 5 rating
-
Average response time 1.0 out of 5 rating
-
Professionalism 1.0 out of 5 rating
-
Value 1.0 out of 5 rating
-
Flexibility 1.0 out of 5 rating
Discrimination
🚨🚨🚨🚨 I do not recommend at all the owner is very rude to people that do not look like her.
She said that my biracial fiancé came in her store acting like it’s a discount department store. She racial profiled my fiancé as soon as she walked in thinking that she did not have the finances to purchase from her store just because of her skin color.🚨🚨🚨🚨 I do not recommend at all the owner is very rude to people that do not look like her.
She said that my biracial fiancé came in her store acting like it’s a discount department store. She racial profiled my fiancé as soon as she walked in thinking that she did not have the finances to purchase from her store just because of her skin color. -
Quality of service