The Dessert Bar Reviews
Reviews
4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
11 Reviews
91% recommend it
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.6 out of 5 rating4.6
-
Flexibility 4.5 out of 5 rating4.5
Awards
11
-
Erin Sent on 05/02/20175 out of 5 rating5.0
-
Quality of service 5.0 out of 5 rating5.0
-
Average response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
We tried many of the other more well known bakeries in the Akron area and preferred Natalie's cake and frosting much more!! It was delicious! She was so easy to work with, her cake tasting was free, and she just knew exactly what we wanted. Her prices were very fair for a 3-tier wedding cake too! Our cake was waiting for us at the reception and looked better than we had even hoped! The florist left flowers for her to decorate with and it turned out great! I will be recommending Natalie's to anyone who is getting married and we may return for future birthday cakes! Thanks Natalie!!!We tried many of the other more well known bakeries in the Akron area and preferred Natalie's cake and frosting much more!! It was delicious! She was so easy to work with, her cake tasting was free, and she just knew exactly what we wanted. Her prices were very fair for a 3-tier wedding cake too! Our cake was waiting for us at the reception and looked better than we had even hoped! The florist left flowers for her to decorate with and it turned out great! I will be recommending Natalie's to anyone who is getting married and we may return for future birthday cakes! Thanks Natalie!!! -
Quality of service
-
![Kelly]()
Kelly Sent on 09/09/20155 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
-
Average response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Natalie was so wonderful to work with. My cake turned out beautiful and it was so very delicious. The color I asked her to make the icing was unusual (David's Bridal Pool) but she didn't even blink an eye at making it that way. I also gave her artistic rights to make whatever kind of eatable flower to decorate the cupcakes and cake on top with (Coral Reef color) and they were so delicate and gorgeous. We came back in from pictures and it was all set up. I ordered 2 different kinds of cupcakes to make up the cake tower and I got rave reviews how tasty they were. I didn't end up getting any cupcakes the night of my wedding but she was kind enough to make some for me when I dropped off the cake stand. She also has a cute new venue to eat all of her catered food in downtown Akron. I would recommend her in a heartbeat. She was so easy to work with.Natalie was so wonderful to work with. My cake turned out beautiful and it was so very delicious. The color I asked her to make the icing was unusual (David's Bridal Pool) but she didn't even blink an eye at making it that way. I also gave her artistic rights to make whatever kind of eatable flower to decorate the cupcakes and cake on top with (Coral Reef color) and they were so delicate and gorgeous. We came back in from pictures and it was all set up. I ordered 2 different kinds of cupcakes to make up the cake tower and I got rave reviews how tasty they were. I didn't end up getting any cupcakes the night of my wedding but she was kind enough to make some for me when I dropped off the cake stand. She also has a cute new venue to eat all of her catered food in downtown Akron. I would recommend her in a heartbeat. She was so easy to work with. -
Quality of service
-
Narrissa Sent on 12/19/20145 out of 5 rating5.0
-
Quality of service 5.0 out of 5 rating5.0
-
Average response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Natalie and her Staff are some of the most friendly quick responsive people I have ever had the pleasure of doing any type of business with. The wedding cake was not only one of the most delicious cakes we have tasted but was also very, very beautiful. Over 250 guests, everyone got a piece and everyone collectively agreed it was wonderful! They flexibly worked with us to customize the look and price to make it perfect for one of the most important days of our lives, on every level possible. From the cake tasting that I had to reschedule to designing it that I actually changed a few times (lol) to even delivering it to the venue. I was difficult not on purpose but because you only get married once, yet the entire process was so easy and beautiful and they never batted a mean eye, not one time. Truly genuine in helping me make the best decisions possible which is refreshing this day in age. Since the wedding My Place of employment has even ordered different cakes for events and food as well (VERY delicious). Please trust me when I say look no further than The Dessert Bar if you want a successful, memorable experience and Cake! We are so happy that we chose this venue!Natalie and her Staff are some of the most friendly quick responsive people I have ever had the pleasure of doing any type of business with. The wedding cake was not only one of the most delicious cakes we have tasted but was also very, very beautiful. Over 250 guests, everyone got a piece and everyone collectively agreed it was wonderful! They flexibly worked with us to customize the look and price to make it perfect for one of the most important days of our lives, on every level possible. From the cake tasting that I had to reschedule to designing it that I actually changed a few times (lol) to even delivering it to the venue. I was difficult not on purpose but because you only get married once, yet the entire process was so easy and beautiful and they never batted a mean eye, not one time. Truly genuine in helping me make the best decisions possible which is refreshing this day in age. Since the wedding My Place of employment has even ordered different cakes for events and food as well (VERY delicious). Please trust me when I say look no further than The Dessert Bar if you want a successful, memorable experience and Cake! We are so happy that we chose this venue! -
Quality of service
-
Narrissa Sent on 12/19/20145 out of 5 rating5.0
-
Quality of service 5.0 out of 5 rating5.0
-
Average response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Natalie and her Staff are some of the most friendly quick responsive people I have ever had the pleasure of doing any type of business with. The wedding cake was not only one of the most delicious cakes we have tasted but was also very, very beautiful. Over 250 guests, everyone got a piece and everyone collectively agreed it was wonderful! They flexibly worked with us to customize the look and price to make it perfect for one of the most important days of our lives, on every level possible. From the cake tasting that I had to reschedule to designing it that I actually changed a few times (lol) to even delivering it to the venue. I was difficult not on purpose but because you only get married once, yet the entire process was so easy and beautiful and they never batted a mean eye, not one time. Truly genuine in helping me make the best decisions possible which is refreshing this day in age. Since the wedding My Place of employment has even ordered different cakes for events and food as well (VERY delicious). Please trust me when I say look no further than The Dessert Bar if you want a successful, memorable experience and Cake! We are so happy that we chose this venue!Natalie and her Staff are some of the most friendly quick responsive people I have ever had the pleasure of doing any type of business with. The wedding cake was not only one of the most delicious cakes we have tasted but was also very, very beautiful. Over 250 guests, everyone got a piece and everyone collectively agreed it was wonderful! They flexibly worked with us to customize the look and price to make it perfect for one of the most important days of our lives, on every level possible. From the cake tasting that I had to reschedule to designing it that I actually changed a few times (lol) to even delivering it to the venue. I was difficult not on purpose but because you only get married once, yet the entire process was so easy and beautiful and they never batted a mean eye, not one time. Truly genuine in helping me make the best decisions possible which is refreshing this day in age. Since the wedding My Place of employment has even ordered different cakes for events and food as well (VERY delicious). Please trust me when I say look no further than The Dessert Bar if you want a successful, memorable experience and Cake! We are so happy that we chose this venue! -
Quality of service
-
Melissa Sent on 10/12/20145 out of 5 rating5.0
-
Quality of service 5.0 out of 5 rating5.0
-
Average response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
The Dessert Bar was amazing! I used them for my daughters Bridal Shower
and her wedding cake. Everything was so delicious. The staff was so professional and helpful. Thank you for making those two events so memorable.The Dessert Bar was amazing! I used them for my daughters Bridal Shower
and her wedding cake. Everything was so delicious. The staff was so professional and helpful. Thank you for making those two events so memorable. -
Quality of service
-
Ashley Sent on 10/16/20145 out of 5 rating5.0
-
Quality of service 5.0 out of 5 rating5.0
-
Average response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
The Dessert Bar was fantastic. I was blown away by my wedding cake and my guests were raving about it. Not only was it gorgeous, but it was DELICIOUS!!! The people who work there are so kind and are always going the extra mile to do whatever they can do to help make your event extra special. They also did my Bridal Shower and I'm still craving the sandwiches, salad, cake pops and cupcakes they made. I LOVE THE DESSERT BAR!!!!The Dessert Bar was fantastic. I was blown away by my wedding cake and my guests were raving about it. Not only was it gorgeous, but it was DELICIOUS!!! The people who work there are so kind and are always going the extra mile to do whatever they can do to help make your event extra special. They also did my Bridal Shower and I'm still craving the sandwiches, salad, cake pops and cupcakes they made. I LOVE THE DESSERT BAR!!!! -
Quality of service
-
Saunia Sent on 10/07/20145 out of 5 rating5.0
-
Quality of service 5.0 out of 5 rating5.0
-
Average response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
The Dessert Bar cupcakes are so moist. I have also went there for lunch. Very good food. So my daughter and I decided to have The Dessert Bar make her wedding cake. We showed Natalie what we wanted the cake to look like and she created it! Many people at the wedding reception commented on how moist the cake was. I compared her costs to a few other vendors and not only was her cake wonderful, her prices are too!The Dessert Bar cupcakes are so moist. I have also went there for lunch. Very good food. So my daughter and I decided to have The Dessert Bar make her wedding cake. We showed Natalie what we wanted the cake to look like and she created it! Many people at the wedding reception commented on how moist the cake was. I compared her costs to a few other vendors and not only was her cake wonderful, her prices are too! -
Quality of service
-
Erica Sent on 12/12/20145 out of 5 rating5.0
-
Quality of service 5.0 out of 5 rating5.0
-
Average response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
We were extremely pleased with the service we received for our daughter's graduation party. The food was awesome and the cake was delicious and very unique. Every detail we discussed with the owners was carried out beautifully. The servers were also very professional and made sure our guests were satisfied.We were extremely pleased with the service we received for our daughter's graduation party. The food was awesome and the cake was delicious and very unique. Every detail we discussed with the owners was carried out beautifully. The servers were also very professional and made sure our guests were satisfied. -
Quality of service
-
John Sent on 07/06/20145 out of 5 rating5.0
-
Quality of service 5.0 out of 5 rating5.0
-
Average response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
I needed a bartender and a couple of servers on a short notice and Natalie provided the service along with the cake and desserts. The people were professional and went beyond my expectations. I would recommend to my friends and family. I had all ready booked the caterer but I wish I would have used there catering service. The prices and variety seem very reasonable.
John DrabczykI needed a bartender and a couple of servers on a short notice and Natalie provided the service along with the cake and desserts. The people were professional and went beyond my expectations. I would recommend to my friends and family. I had all ready booked the caterer but I wish I would have used there catering service. The prices and variety seem very reasonable.
John Drabczyk -
Quality of service
-
User2044509 Sent on 02/18/20154.4 out of 5 rating4.4-
Quality of service 4.0 out of 5 rating4.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.0 out of 5 rating4.0
-
Value 5.0 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
Can I just say, YUM! The Dessert Bar is just delicious! The moment my fiancé and I had out cake tasting we knew this was where we wanted our cake.
They don't skimp on the good stuff either! Plenty of icing, cake and ganache. Their chocolate chocolate chocolate cake is absolutely delicious! And she helped us out by providing a sheet cake to cut the cost (not that it was terribly expensive or anything to begin with).
She does great work too. Very pretty, clean cakes. YUM!Can I just say, YUM! The Dessert Bar is just delicious! The moment my fiancé and I had out cake tasting we knew this was where we wanted our cake.
They don't skimp on the good stuff either! Plenty of icing, cake and ganache. Their chocolate chocolate chocolate cake is absolutely delicious! And she helped us out by providing a sheet cake to cut the cost (not that it was terribly expensive or anything to begin with).
She does great work too. Very pretty, clean cakes. YUM! -
Quality of service
-
Abigail Sent on 09/22/20160.5 out of 5 rating0.5
-
Quality of service 0.5 out of 5 rating0.5
-
Average response time 0.5 out of 5 rating0.5
-
Professionalism 0.5 out of 5 rating0.5
-
Value 0.5 out of 5 rating0.5
-
Flexibility 0.5 out of 5 rating0.5
I wish someone would have told me not to use Natalie's for my wedding. I experienced the worst customer service, and am still fighting a $450 dollar claim months after my wedding.
If you are interested, here is my experience:
I was told a few months before my wedding that Natalie would deliever my cupcakes the day of my wedding, no extra charge. Three days before my wedding, Natalie called to inform me that delivery would be an extra $100 dollars. Because I did not have her original promise to deliver my cupcakes in writing, and because I did not have someone to pick up 250 cupcakes or a spare $100 dollars, I asked Natalie to cancel my order. Natalie said that she could cancel my order, but there would be no refund. I was floored. Natalie was ready to charge me for services that she wasn't even providing. After trying to negoitate with Natalie (and being called nasty words) I filed a dispute through my bank. The dispute process was a headache three days before my wedding, and trying to find another caterer that quickly was a nightmare. I only share my story because I wish someone would have warned me to stay away from Natalies. Any company that is ready to charge you for services you never recieved, is an untrustworthy company to me. I wish I would have never trusted my money to this company. I am just hoping I will be able get it back.I wish someone would have told me not to use Natalie's for my wedding. I experienced the worst customer service, and am still fighting a $450 dollar claim months after my wedding.
If you are interested, here is my experience:
I was told a few months before my wedding that Natalie would deliever my cupcakes the day of my wedding, no extra charge. Three days before my wedding, Natalie called to inform me that delivery would be an extra $100 dollars. Because I did not have her original promise to deliver my cupcakes in writing, and because I did not have someone to pick up 250 cupcakes or a spare $100 dollars, I asked Natalie to cancel my order. Natalie said that she could cancel my order, but there would be no refund. I was floored. Natalie was ready to charge me for services that she wasn't even providing. After trying to negoitate with Natalie (and being called nasty words) I filed a dispute through my bank. The dispute process was a headache three days before my wedding, and trying to find another caterer that quickly was a nightmare. I only share my story because I wish someone would have warned me to stay away from Natalies. Any company that is ready to charge you for services you never recieved, is an untrustworthy company to me. I wish I would have never trusted my money to this company. I am just hoping I will be able get it back.The Dessert Bar's reply:
Abby, I would never want to upset a bride three days before her wedding. The reason contracts are created are to outline all provisions and to ensure you are provided with what you requested. I was happy to work within our contracted agreement and offered to deliver based on the original quoted price. I'm sorry if you were not happy with that and felt I was unprofessional for standing by my contract and quote.. -
Quality of service
Are you interested?
Send a message